Preview crashes immediately with "quit unexpectedly" message

If I try to launch Preview, with or without a pdf (i.e. directly from the dock or from double clicking on a pdf on my desktop) it never actually starts up, but instead I get the "preview has quit unexpectedly" with options to ignore, report, or reopen.  If I click report, I get a long message that starts with:
Process:   
Preview [47552]
Path:       
/Applications/Preview.app/Contents/MacOS/Preview
Identifier: 
com.apple.Preview
Version:   
6.0.1 (765.5)
Build Info: 
Preview-765005000000000~2
Code Type: 
X86-64 (Native)
Parent Process:  launchd [240]
User ID:   
501
Date/Time: 
2013-03-25 16:59:11.800 -0400
OS Version: 
Mac OS X 10.8.3 (12D78)
Report Version:  10
Interval Since Last Report:     
85960 sec
Crashes Since Last Report:     
8
Per-App Crashes Since Last Report:   7
Anonymous UUID:                 
149051A2-B0C8-E966-7BE4-17D9EBCB9B87
Crashed Thread:  0  Dispatch queue: com.apple.main-thread
Exception Type:  EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
XPC domain creation failed: The code signature is not valid: The operation couldn’t be completed. (OSStatus error -67061.)
FWIW, it's a brand new mac pro that came with 10.8.3 installed.  I then migrated everything over from my 10.6 machine.  At first preview worked.  Then it stopped.  Not sure what happened.
I've tried the following, based on previous applications, and about an hour on the phone with apple.
1) deleted com.apple.Preview from the Libraries/Containers directory
2) unchecked iCloud from Mail
3) created a test user account and tried launching from there (same thing happened)
4) tried re-installing Java (I have the most current version of Java SE)
5) tried "codesign -vv /Applications/Preview.app and get the following message:
/Applications/Preview.app/: valid on disk
/Applications/Preview.app/: satisfies its Designated Requirement
6) with the apple tech, tried re-installing ML, but when I reboot with cmd R, the ethernet connection doesn't work.  I don't know if we have a firewall (I'm at a university), but without ethernet, there's no boot cd to boot from, so I can't reinstall.  The tech said I had to take the mac pro to an apple store (the nearest one is not near at all) to get it fixed.  What a joke.  It's a brand new machine with a factory installed OS. It's not a laptop.  It doesn't just "move".
Never been closer to moving to Linux.  Come on Mac.  Don't be the next Windows.
L.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login. 
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click  Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

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  • When I open my Excel/Word 2004, the 'Application Quit Unexpectedly' message appears.  This just happened with Viber also.  Help!  I don't know that much about computer problems.

    When I open my Excel/Word 2004, the 'Application Quit Unexpectedly' message appears and I cannot relaunch.
    This just happened for Viber also.
    I am not to knowledgeable on technical issues.
    Please help!
    Thank you.

    Thank you for your reply.  Here is the full copy:
    Process:         Microsoft Excel [119]
    Path:            /Users/susanslater/Desktop/Microsoft Office 2004/Microsoft Excel
    Identifier:      com.microsoft.Excel
    Version:         090512 (11.5.5)
    Code Type:       PPC (Translated)
    Parent Process:  launchd [63]
    Date/Time:       2009-11-01 19:46:37.528 +0900
    OS Version:      Mac OS X 10.5.8 (9L31a)
    Report Version:  6
    Anonymous UUID:  DE40358D-E5BE-46DF-8382-5E64FE348B72
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread:  0
    Thread 0 Crashed:
    0   translate                               0xb80bcd58 0xb8000000 + 773464
    1   translate                               0xb80b7007 0xb8000000 + 749575
    2   translate                               0xb80d49c0 0xb8000000 + 870848
    3   translate                               0xb813ce79 spin_lock_wrapper + 1981
    4   translate                               0xb8011b64 0xb8000000 + 72548
    Thread 1:
    0   ???                                     0x800bc286 0 + 2148254342
    1   ???                                     0x800c3a7c 0 + 2148285052
    2   translate                               0xb818b6ea CallPPCFunctionAtAddressInt + 202886
    3   ???                                     0x800ed155 0 + 2148454741
    4   ???                                     0x800ed012 0 + 2148454418
    Thread 2:
    0   translate                               0xb81529ef spin_lock_wrapper + 90931
    1   translate                               0xb8183633 CallPPCFunctionAtAddressInt + 169935
    2   translate                               0xb81861e2 CallPPCFunctionAtAddressInt + 181118
    3   translate                               0xb80dfb0b 0xb8000000 + 916235
    4   ???                                     0x812d8b96 0 + 2167245718
    Thread 3:
    0   translate                               0xb8152b6b spin_lock_wrapper + 91311
    1   translate                               0xb817b608 CallPPCFunctionAtAddressInt + 137124
    2   translate                               0xb80bdb8b 0xb8000000 + 777099
    3   translate                               0xb80b7007 0xb8000000 + 749575
    4   translate                               0xb80d49c0 0xb8000000 + 870848
    5   translate                               0xb813d75f spin_lock_wrapper + 4259
    6   translate                               0xb8011b64 0xb8000000 + 72548
    Thread 4:
    0   translate                               0xb8152c24 spin_lock_wrapper + 91496
    1   translate                               0xb817b31e CallPPCFunctionAtAddressInt + 136378
    2   translate                               0xb80bdb8b 0xb8000000 + 777099
    3   translate                               0xb80b7007 0xb8000000 + 749575
    4   translate                               0xb80d49c0 0xb8000000 + 870848
    5   translate                               0xb813ce79 spin_lock_wrapper + 1981
    6   translate                               0xb8011b64 0xb8000000 + 72548
    Thread 5:
    0   translate                               0xb8152863 spin_lock_wrapper + 90535
    1   translate                               0xb816e79d CallPPCFunctionAtAddressInt + 84281
    2   translate                               0xb80bdb8b 0xb8000000 + 777099
    3   translate                               0xb80b7007 0xb8000000 + 749575
    4   translate                               0xb80d49c0 0xb8000000 + 870848
    5   translate                               0xb813ce79 spin_lock_wrapper + 1981
    6   translate                               0xb8011b64 0xb8000000 + 72548
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0xb80bcd30  ecx: 0x00000000  edx: 0x0000001a
      edi: 0x00000000  esi: 0x80303820  ebp: 0xb7fffa08  esp: 0xb7fff9d0
       ss: 0x0000001f  efl: 0x00010202  eip: 0xb80bcd58   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x00000000
    Binary Images:
    0xb8000000 - 0xb81d7fe7  translate ??? (???) /usr/libexec/oah/translate
    Translated Code Information:
    Rosetta Version:  21.03
    Args:            /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMAp p /Users/susanslater/Desktop/Microsoft Office 2004/Microsoft Excel
    Exception: EXC_BAD_ACCESS (0x0001)
    Thread 0: (0xb011cd64, 0xb8152b6b)
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp :   + 0
    0x005e0934: /Users/susanslater/Desktop/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _FWaitForConnection + 48
    0x848dcbc4: No symbol
    0x8483d558: No symbol
    0x8483d73c: No symbol
    0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    PPC Thread State
    srr0: 0x00000000          srr1: 0x00000000                                 vrsave: 0x00000000
    cr:  0xXXXXXXXX                    xer: 0x00000000                     lr: 0x9459b7d8                    ctr: 0x9459b7c4
    r00: 0x00000194           r01: 0xf01019d0           r02: 0x00000000           r03: 0x00000013
    r04: 0xf0101a68           r05: 0xf0101a60           r06: 0xf0101d40           r07: 0x00000004
    r08: 0x00000000           r09: 0x100b2fd0           r10: 0x00000000           r11: 0x0064e110
    r12: 0x9459b7c4           r13: 0x00000000           r14: 0x00000000           r15: 0x00000000
    r16: 0x00000000           r17: 0x00000000           r18: 0x00000000           r19: 0x00000000
    r20: 0x00000000           r21: 0x00000000           r22: 0x00000000           r23: 0x00000000
    r24: 0x00000000           r25: 0x00000000           r26: 0x00000000           r27: 0x00000000
    r28: 0x00000000           r29: 0x009f8e00           r30: 0xf0101b28           r31: 0xf0101b28
    Thread 1: (0xb009a83c, 0xb81529ef)
    0x0082c800: No symbol
    0x00644204: /Users/susanslater/Desktop/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _MerpUnregisterCFMFragment + 3156
    0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp :   + 0
    PPC Thread State
    srr0: 0x00000000          srr1: 0x00000000                                 vrsave: 0x00000000
    cr:  0xXXXXXXXX                    xer: 0x00000000                     lr: 0x944fa120                    ctr: 0x944f31f0
    r00: 0xffffffe1           r01: 0xf0080d60           r02: 0x00000001           r03: 0xf0080e4c
    r04: 0x00000102           r05: 0x00000000           r06: 0x00000054           r07: 0x00003403
    r08: 0x000003e8           r09: 0x00000000           r10: 0x000eb010           r11: 0xa076a68c
    r12: 0x944f31f0           r13: 0x00000000           r14: 0x00000000           r15: 0x00000000
    r16: 0x00000000           r17: 0x00000000           r18: 0x00000000           r19: 0x00000000
    r20: 0x00000000           r21: 0x00000000           r22: 0x00000000           r23: 0x00000000
    r24: 0xf0080e4c           r25: 0x00000054           r26: 0x00003403           r27: 0x000003e8
    r28: 0x00000000           r29: 0x00000102           r30: 0x00000102           r31: 0x0064efb0
    Thread 2: (0xb0220d64, 0xb8152863)
    0x903cf818: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
    0x8483dca8: No symbol
    0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp :   + 0
    PPC Thread State
    srr0: 0x00000000          srr1: 0x00000000                                 vrsave: 0x00000000
    cr:  0xXXXXXXXX                    xer: 0x00000000                     lr: 0x903cf85c                    ctr: 0x944f3260
    r00: 0xffffffda           r01: 0xf0203d60           r02: 0x0013bda0           r03: 0x00007803
    r04: 0x0000003c           r05: 0x00000000           r06: 0x00000000           r07: 0xf0203c60
    r08: 0x00000010           r09: 0x000f4240           r10: 0xffffff3f           r11: 0xa076aa78
    r12: 0x944f3260           r13: 0x00000000           r14: 0x00000000           r15: 0x00000000
    r16: 0x00000000           r17: 0x00000000           r18: 0x00000000           r19: 0x00000000
    r20: 0x00000000           r21: 0x00000000           r22: 0x00000000           r23: 0x00000000
    r24: 0x00000000           r25: 0x00000000           r26: 0x00000000           r27: 0x00000000
    r28: 0x00000000           r29: 0x0000ea60           r30: 0x00000000           r31: 0x903cf7fc
    Thread 3: Crashed (0xb7fff9d0, 0xb80bcd58)
    0x85181738: No symbol
    0x851816a0: No symbol
    0x85181490: No symbol
    0x847438d4: No symbol
    0x92fadda0: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFArrayApplyFunction + 352
    0x8475675c: No symbol
    0x84756810: No symbol
    0x9577dc4c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
    0x9577cde4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
    0x9577cc00: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTargetWithOptions + 56
    0x95843b48: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DockCallback(unsigned long, unsigned int, void*, void*) + 1648
    0x9697250c: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _notifyDatagramHandler + 476
    0x9693410c: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _CGSDispatchDatagramsFromStream + 740
    0x969339a8: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _snarfEvents + 292
    0x96c2cbd0: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _CGSGetNextEventRecordInternal + 152
    0x969337e4: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _CGEventCreateNextEvent + 28
    0x9577f408: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : PullEventsFromWindowServerOnConnection(unsigned int, unsigned char) + 88
    0x957aa180: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _PullEventsFromWindowServer + 24
    0x957aa0d0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _FlushSpecificEventsFromQueue + 72
    0x83f6ac5c: No symbol
    0x83f6ab90: No symbol
    0x83f7a958: No symbol
    0x83f79fe8: No symbol
    0x83f79f60: No symbol
    0x83f79d14: No symbol
    0x903f08d4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _ReleaseClosure + 896
    0x903f052c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _TerminateApplication + 88
    0x94505acc: /usr/lib/libSystem.B.dylib : ___cxa_finalize + 240
    0x945059a8: /usr/lib/libSystem.B.dylib : _exit + 36
    0x924edab8: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices : _PlotIconRef + 0
    0x84aab310: No symbol
    0x84aab2e0: No symbol
    0x8497c154: No symbol
    0x8519a674: No symbol
    PPC Thread State
    srr0: 0x00000000          srr1: 0x00000000                                 vrsave: 0x00000000
    cr:  0xXXXXXXXX                    xer: 0x20000000                     lr: 0x85181738                    ctr: 0x94696df0
    r00: 0x85181738           r01: 0xbfff9a30           r02: 0x00422000           r03: 0x0048e0e4
    r04: 0x0db48ba0           r05: 0xfffffffe           r06: 0x00000000           r07: 0x00000000
    r08: 0x00000000           r09: 0x0db48cd6           r10: 0x00000001           r11: 0x00000048
    r12: 0xa07a5b24           r13: 0x00000000           r14: 0x00000000           r15: 0x00000000
    r16: 0x00000000           r17: 0xa00523e8           r18: 0xa07659f0           r19: 0xa07659f0
    r20: 0xa07a59f0           r21: 0xbfffa56c           r22: 0xbfffa4b4           r23: 0xbfffa4ac
    r24: 0x00000000           r25: 0xbfff9d58           r26: 0x00000000           r27: 0x00000003
    r28: 0x000fd26c           r29: 0x001aad30           r30: 0x004d2634           r31: 0x0048e0ec
    Thread 4: (0xb019ed38, 0xb8152c24)
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp :   + 0
    0x848dcd3c: No symbol
    0x8483d96c: No symbol
    0x8483db04: No symbol
    0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    PPC Thread State
    srr0: 0x00000000          srr1: 0x00000000                                 vrsave: 0x00000000
    cr:  0xXXXXXXXX                    xer: 0x00000000                     lr: 0x005e0af0                    ctr: 0x94583588
    r00: 0x00000193           r01: 0xf0182c20           r02: 0x00000000           r03: 0x00000014
    r04: 0xf0182d18           r05: 0x00000098           r06: 0x00000000           r07: 0x00000000
    r08: 0x00000000           r09: 0x002c5340           r10: 0x000eb020           r11: 0x0064e124
    r12: 0x94583588           r13: 0x00000000           r14: 0x00000000           r15: 0x00000000
    r16: 0x00000000           r17: 0x00000000           r18: 0x00000000           r19: 0x00000000
    r20: 0x00000000           r21: 0x00000000           r22: 0x00000000           r23: 0x00000000
    r24: 0x00000000           r25: 0x00000000           r26: 0x00000000           r27: 0x00000000
    r28: 0x00000000           r29: 0xf0182d18           r30: 0xf0182d04           r31: 0xf0182d04
    Regarding your suggestion to try the free LibreOffice, at the moment I don't need this, because I have downloaded a one-month trial Japanese Microsoft Office 2011 and can open my current files with that, although I do not want to revise any of my files until either this problem is solved, or I purchase a new MS Office.
    Unfortunately there is not many MS Office software in English available here in Japan.  I spoke to Microsoft Japan and even though they sell software, they do not sell any English verions of MS Office.  Incredible, considering that the company itself is located in the US.  They suggested I buy it from Amazon Japan, however Amazon do not have any available at this time and do not know if they will in the future.
    Anyway, I have found a company which sells the downloaded English version (no disk).  The software is Microsoft Office for Mac Home and Student 2011.  I have not purchased it yet.  It would take too long and the postage charges would be too high to purchase it from the US.
    Hoping you have some good ideas.
    Best regards,
    Susan

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    Launch the Console application in any of the following ways:
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    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
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    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
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    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
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    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
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