Preview has stopped responding to clicks

Preview has stopped responding to clicks and now only scrolling and hotkeys work. I already tried resetting the preferences and restarting. Once in Preview I can't click on any system menus. The only way to switch is using 4-finger swipe to mission control and switching apps. Restarting doesn't fix it. Any ideas?

If the issue is limited to your user account Did have you try try starting up in Safe Mode and test.
(It will take more time to startup in Safe Mode because it runs a directory check.)
If your apps functions correctly that way, go to System Preferences > Users & Groups > Login Items, and remove them. Boot normally and test. If not Copy & paste this is your "Go" menu hold the option key and choose Library
Then go to/Contextual Menu Items and move whatever is there to the Desktop. Then do the same with /Library/Contextual Menu Items. Lastly, moveUsers/yourname/Library/Fonts to your desktop and restarting*
Log out/in or restart, if that sorts it start putting items back one at a time until you find the culprit.
* Use your Finder "Go" menu holding the option key to choose "Library"

Similar Messages

Preview has stopped responding

preview has stopped responding, menu items will open with right clicking, cannot access preferences, cannot find plist preferences file to delete it, have done repair disk permissions, now at a loss.
John

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
As Guest, test. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode.) Post the results of steps 1 and 2.

"Apple Outlook DAV has stopped responding" message.

I installed the iCloud Control Panel, I asked it to sync Calendars & Tasks with Outlook. When I click apply it starts doing it's thing but then I get the "Apple Outlook DAV has stopped responding" message. This has happened multiple times and I've tried on multiple machines. Anyone else experiencing this problem? Any possible solutions? I'm running Windows 7 Ultimate x64 with Outlook 2010.

Try using the Microsoft PST Repair tool, usually located in (depending on your office version, 12,14 and x86 or x64):
C:\Program Files (x86)\Microsoft Office\Office14\scanpst.exe
run it on your PST , usually located:
disk drive:\users\username\AppData\Local\Microsoft\Outlook

Skype has stopped responding

When I start Skype everything works with login, when I'm logined then it stops and says Skype has stopped responding. I tried to uninstall LogMeIn Hamachi but it don't work!!! Help please!
Solved!
Go to Solution.

Try to reset all Skype settings.
Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.
Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.
Restart Skype.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

Spaces has stopped responding to control keys

Spaces has stopped responding to the control keys. I tried rebooting, no dice. Checked preferences for spaces: they're OK. Using an apple keyboard, and 2 monitors. It worked till most recent update (Safari 4.0.1). Can still switch, but only by selecting application based switching (no convenient!). Any suggestions gratefully received.

Hi,
Perhaps the control key settings for Spaces got changed somehow. Open System Preferences, then click on the "Expose & Spaces" icon, and click on the "Spaces" tab of the dialog that opens. At the bottom, you will see the current Keyboard and Mouse Shortcuts currently in effect for Spaces. Check that the key sequences are what you expect them to be, and if they have changed, you can reset them to what you want them to be.
Ken

Display driver has stopped responding and has recovered - Intel HD (Satelite P75-A7200)

I am trying to play minecraft on my Toshiba Satelite P75-A7200 running Windows 10 preview build 10130 . The game starts up ok and I can start playing it but then, anywhere from 10 seconds to 10 minutes later the Minecraft window locks up. It shows a "Display driver has stopped responding and has recovered" error in the lower right of my laptop screen. The Java Platform SE binary process shows as not responding when I open task manager. I have tried updating drivers direct from Intel, The latest would not install onto Windows 10 (Not a valid OS), Changing the Windows TDR timeout in the registry to 8 (no effect), and simply deleting the display devices and file associated with them and allowing the system to add them back. I am out of ideas at this point. Please help.

When I first got my P750, right out of the box I was having the same type of issue you are describing here. Only mine had to do with playing a dvd in the Toshiba DVD player. Regardless, after many attempts to fix the issue, the following shows a method of how I was able to fix it. It may or may not work for you, all I can say is it worked for me.http://forums.toshiba.com/t5/Video-Display/Display-driver-error/m-p/299816 My solution is down near the bottom of page 2 and basically it had to do with Nvidia and Intel driver compatibility. I hope this helps.

Display driver has stopped responding but has recovered ....

I have just rebuilt my system which is now
Windows 7 (64 bit)
Photoshop CS4 11.0.1 (64 bit) ( open GL)disabled in preferences)
Core I7 950
graphics card Gianward nividia gtx 285
Photoshop is installed on OCZ vertex SSD
File info on Western digital caviar black
Mother board ASUS rampage gene
I print to 3 printers incuding an Epson 7900
I am not having any problems till it comes to printing my photos ..
When I print to any of the printers with "print preview " enabled I get the message "display driver has stopped responding but has recovered ...."
The Microsoft event ID = 4101
The screen goes black and remains so for a few seconds before it returns ...
Sometimes I am able to get the printer to go ahead and print... sometimes it wont and I have to start the whole print process again..
Needless to say this is irritating ..( by the way this happens with both of my Epson Printers ..the other is an 3880
I have just downloaded the latest drivers for both printers and the latest Nvidia drivers ... the problem remains
The ASUS probe indicates that all teperatures are within an acceptable range..
I would be most gratefull if some one could help with a solution ?

It really depends on what drivers windows uses by default for you. On older versions (vista, xp, etc) it would default to Standard VGA driver which is there only for compatibility purposes so it's barely using the video card but if i remember correctly win7 tends to use drivers from ati/nvidia's site for video cards (not the latest version but still a major step up from Standard VGA).
See if you can enable OpenGL drawing in Photoshop. If you can and you don't get any funky stuff (broken cursors for the brush tool and the like) then there shouldn't be any problem with using those drivers.

Find My iPhone has stopped responding from iCloud

I don't know what triggered the problem. I was trying to find my iphone in my Imac today with bad results. It was working fine until yesterday, but today it didn't. (last night I even forgot to turn off the computer, so I didn´t have to turn it on this morning).
I logged into iCloud with my apple id and every time I click Find My Iphone I get a message saying "Find My iPhone has stopped responding." in an error reporting box.
I checked with my Ipad and it worked fine, and I also checked on the web http://www.apple.com/es/support/systemstatus/
I tried with Safari and with Firefox, with same results.
I tried with my son's apple id too and with my brother's too, with the same bad results.
I checked for Safari Extensions, but I don´t have any.
I checked for software updates, but the Imac is ok.
I restarted my Imac a couple of times, too.
The message says:
"Find My iPhone has stopped responding.
An error has prevented this application from working properly."
I did send to Apple the error, which is the following:
ERROR
undefined is not an object (evaluating 'r.mapEngine'). The calling function is render@
FILE
https://cdn.apple-mapkit.com/mk/1/mapkit.js
LINE
1690
EXCEPTION INFO
   column: 1603
STACK
render@https://cdn.apple-mapkit.com/mk/1/mapkit.js:1690:1603
reloadTileCollections@https://cdn.apple-mapkit.com/mk/1/mapkit.js:1693:164
https://cdn.apple-mapkit.com/mk/1/mapkit.js:1690:1476
flushNode@https://cdn.apple-mapkit.com/mk/1/mapkit.js:830:453
flushNode@https://cdn.apple-mapkit.com/mk/1/mapkit.js:778:557
N@https://cdn.apple-mapkit.com/mk/1/mapkit.js:757:1100
b@https://cdn.apple-mapkit.com/mk/1/mapkit.js:757:746
y@https://cdn.apple-mapkit.com/mk/1/mapkit.js:757:804
setForObjectWithSetter@https://cdn.apple-mapkit.com/mk/1/mapkit.js:785:266
o@https://cdn.apple-mapkit.com/mk/1/mapkit.js:690:854
set@https://cdn.apple-mapkit.com/mk/1/mapkit.js:1314:198
init@https://cdn.apple-mapkit.com/mk/1/mapkit.js:1615:149
init@https://cdn.apple-mapkit.com/mk/1/mapkit.js:1627:84
init@https://cdn.apple-mapkit.com/mk/1/mapkit.js:1706:763
init@https://cdn.apple-mapkit.com/mk/1/mapkit.js:1711:1080
init@https://cdn.apple-mapkit.com/mk/1/mapkit.js:1732:208
init@https://cdn.apple-mapkit.com/mk/1/mapkit.js:1741:89
create@https://cdn.apple-mapkit.com/mk/1/mapkit.js:668:1263
n@https://cdn.apple-mapkit.com/mk/1/mapkit.js:1758:81
createMap@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:921:501
didCreateLayer@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:983:538
_notifyDidCreateLayer@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:227:927
_notifyDidCreateLayer@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:227:1131
_notifyDidCreateLayer@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:227:1131
_notifyDidCreateLayer@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:227:1131
_notifyDidCreateLayer@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:227:1131
createLayer@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:227:647
insert@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:256:1537
appendTo@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:257:49
append@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:256:1035
main@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:1012:1144
main@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:88:700
https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:779:1091
run@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:200:138
_applicationShouldInvokeMain@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:779:336
invokeDelegateMethod@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:213:126
_messageWasReceived@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:778:434
handle@https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:220:789
https://www.icloud.com/applications/find/14FPlus.a7f2fdd/es-es/javascript-packed .js:221:733
IS FATAL
true
TYPE
client
APPLICATION NAME
find
APPLICATION BUILD NUMBER
14FPlus.a7f2fdd
LOG
Wed, 15 Oct 2014 17:56:38 GMT: DEBUG: Creating local CK.User object
Wed, 15 Oct 2014 17:56:38 GMT: INFO: Spent 61 ms symbolicating
Wed, 15 Oct 2014 17:56:38 GMT: DEBUG: CloudKit: ErrorCatcher dialog invoked.
APP STATECHART
SC.Statechart:sc934
initialized: true
name: cloudos-statechart
current-states: [
    active.springboard.waitingForApp
state-transition:
    active: false
    suspended: false
handling-event: false
BUILD NUMBER
14FPlus30
TIME
Wed Oct 15 2014 12:56:38 GMT-0500 (ECT)        (1413395798979)
HOST
www.icloud.com
USER AGENT
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_5) AppleWebKit/600.1.17 (KHTML, like Gecko) Version/7.1 Safari/537.85.10
DSID
1012045331
ENVIRONMENT
PROD
RECENT LOG MESSAGES
Wed, 15 Oct 2014 17:56:38 GMT: DEBUG: Creating local CK.User object
Wed, 15 Oct 2014 17:56:38 GMT: INFO: Spent 61 ms symbolicating
Wed, 15 Oct 2014 17:56:38 GMT: DEBUG: CloudKit: ErrorCatcher dialog invoked.

I have the same problem too!
Find My iPhone has stopped responding.
The following error message is shown:
ERROR
Cannot read property 'mapEngine' of undefined. The calling function is TypeError:     at n$324.extend.render (
FILE
Unknown
LINE
Unknown
MOST RECENT STACK
function (e){CK.errorCatcher.handleException(e)}
> args: TypeError: Cannot read property 'mapEngine' of undefined, undefined, undefined, undefined, undefined
STACK
TypeError: Cannot read property 'mapEngine' of undefined
    at n$324.extend.render (https://cdn.apple-mapkit.com/mk/1/mapkit.js:1690:1603)
    at n$324.extend.reloadTileCollections (https://cdn.apple-mapkit.com/mk/1/mapkit.js:1693:158)
    at null.<anonymous> (https://cdn.apple-mapkit.com/mk/1/mapkit.js:1690:1455)
    at n$46.extend.flushNode (https://cdn.apple-mapkit.com/mk/1/mapkit.js:830:437)
    at n.flushNode (https://cdn.apple-mapkit.com/mk/1/mapkit.js:778:548)
    at N (https://cdn.apple-mapkit.com/mk/1/mapkit.js:757:1091)
    at b (https://cdn.apple-mapkit.com/mk/1/mapkit.js:757:745)
    at Object.y [as resume] (https://cdn.apple-mapkit.com/mk/1/mapkit.js:757:803)
    at n$3.extend.setForObjectWithSetter (https://cdn.apple-mapkit.com/mk/1/mapkit.js:785:260)
    at o (https://cdn.apple-mapkit.com/mk/1/mapkit.js:690:826)
    at t.set (https://cdn.apple-mapkit.com/mk/1/mapkit.js:1314:194)
    at t.init (https://cdn.apple-mapkit.com/mk/1/mapkit.js:1615:146)
    at t.init (https://cdn.apple-mapkit.com/mk/1/mapkit.js:1627:79)
IS FATAL
true
TYPE
client
APPLICATION NAME
find
APPLICATION BUILD NUMBER
14FPlus.a7f2fdd
LOG
Wed, 15 Oct 2014 06:34:40 GMT: DEBUG: Creating local CK.User object
Wed, 15 Oct 2014 06:34:40 GMT: INFO: Spent 465 ms symbolicating
Wed, 15 Oct 2014 06:34:40 GMT: DEBUG: CloudKit: ErrorCatcher dialog invoked.
APP STATECHART
SC.Statechart:sc934
initialized: true
name: cloudos-statechart
current-states: [
    active.springboard.waitingForApp
state-transition:
    active: false
    suspended: false
handling-event: false
BUILD NUMBER
14FPlus30
TIME
Wed Oct 15 2014 14:34:40 GMT+0800 (China Standard Time)        (1413354880888)
HOST
www.icloud.com
USER AGENT
Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2062.124 Safari/537.36
DSID
1332262939
ENVIRONMENT
PROD
RECENT LOG MESSAGES
Wed, 15 Oct 2014 06:34:40 GMT: DEBUG: Creating local CK.User object
Wed, 15 Oct 2014 06:34:40 GMT: INFO: Spent 465 ms symbolicating
Wed, 15 Oct 2014 06:34:40 GMT: DEBUG: CloudKit: ErrorCatcher dialog invoked.
iPhone 6

I've only had my iphone 5s for a week. I keep getting an error message of "Server has stopped responding." I need the server to work. Does anyone know if there is a "fix" for the problem? Other wise, I probably best return for a refund and get a Samsung.

I've only had my iphone 5s for a week. I keep getting an error message of "Server has stopped responding." I need the server to work. Does anyone know if there is a "fix" for the problem? Other wise, I probably best return for a refund and get a Samsung. Thanks

sandyzotz wrote:
Other wise, I probably best return for a refund and get a Samsung.
Unlikely. Based on the complete lack of detail of the issue provided it is entirely possible the same issue would occur.
Unless and until the user provides some actual details of the problem, there is nothing the indicate that the issue is with the iPhone.

Using the internet on my iphone 4s is sooo slow it takes ages to load, sometimes it doesnt load at all and says connection has stopped responding...confused??

Just upgraded to the new iphone 4s about a week ago, to be honest ive never had sooo many problems with a phone before.
Wen trying to use the safari browser it takes aages to load and i mean ages! sometimes it doesnt even load at all it says connection timed out? or connect has stopped responding? can anyone tell me why? all connections are on. i have reset it but still have the same problem. also my app store doesnt work and apps that i have downloaded for iphone e.g facebook and gmail they dont work either. im paying alot a month for this phone to just call and text people!! im on vodafone b ut signal is full where i live. can any one help meee please
Thank yoou
Vicky x

Check Settings > General > Cellular > Cellular Data and make sure it's "On".

Tried installing Icloud calendar on windows 8.1 and get the message "Calendar has stopped responding". does anyone have any suggestions?

tried installing Icloud calendar on windows 8.1 and get the message "Calendar has stopped responding". does anyone have any suggestions?

Hey there Alex,
Welcome to Apple Support Communities.
It sounds like you’re running into an issue installing iCloud Control Panel on your PC, you’re seeing an alert message related to an iCloud server not responding. Take a look at the article linked below and try running through the troubleshooting steps it provides.
iCloud: iCloud Control Panel setup cannot be started - Apple Support
So long,
-Jason

I have tried to transfer files from my windows media player to my ipod but it saysthe device has stopped responding or stopped working.this is the first time ive connected nmy ipod to my new pc.any ideas?

I have tried to transfer music from my windows 7 media player to my ipod.This is the first time i have tried to use my ipod on my new computer .In the media player it doesnt give me the option to add to itunes library it just give me the option to send to my ipod and when i do this it says that the device has stopped responding or isnt working.Any ideas? coz i aint got the foggiest where i am going wrong.My ipod keeps telling me to update the software,but then will i lose the music thats already on my ipod?

You should import the music (that is listed in Windows Media Player) into your iTunes Library - on your computer - to add it to your existing iTunes Library. I take it you have moved (or copied) your music from the old computer to the new computer, haven't you?
Then Sync your iPod to that Library.
iPods will not respond to Windows Media Player, they're designed to connect to iTunes.

Rundll32.exe has stopped responding

When I install Ghost v14 on the T500, after reboot the DVD drive has a yellow exclamation mark on it with "the device is not responding properly" and an error pops up with "rundll32.exe has stopped responding", and also the power Manager icon on the task bar stops showing.
I can correct the problem with the DVD drive by removing an entry in the registry but the rundll32.exe error will never go away.
When I uninstall Ghost, all works fine, and then the error goes away, odd!
Has a anyone experienced this with Ghost and know why it causes these problems, with the DVD drive, Power Manager and the rundll.exe error?
Log Name:      Application
Source:        Application Error
Date:          17/01/2009 22:33:25
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      208252G
Description:
Faulting application rundll32.exe, version 6.0.6000.16386, time stamp 0x4549bb52, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791adec, exception code 0xc015000f, fault offset 0x00000000000603f1, process id 0x1c0, application start time 0x01c978f39520fc13.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-01-17T22:33:25.000Z" />
    <EventRecordID>4097</EventRecordID>
    <Channel>Application</Channel>
    <Computer>ST-208252GAEM4T</Computer>
    <Security />
</System>
<EventData>
    <Data>rundll32.exe</Data>
    <Data>6.0.6000.16386</Data>
    <Data>4549bb52</Data>
    <Data>ntdll.dll</Data>
    <Data>6.0.6001.18000</Data>
    <Data>4791adec</Data>
    <Data>c015000f</Data>
    <Data>00000000000603f1</Data>
    <Data>1c0</Data>
    <Data>01c978f39520fc13</Data>
</EventData>
</Event>
Any help would be greatly appreciated.
Thanks
S
Message Edited by styoda on 01-18-2009 03:29 AM
Message Edited by styoda on 01-18-2009 03:30 AM

Anyone installed Ghost v14 on their T500?

Itunes has stopped responding

I have tried every thing suggested i this forum about fixing this. The message I get is that iTunes has stopped responding, Windows is looking for a solution to the problem. Then it wants to close iTunes. This only happens when i try to access the store. My music and podcasts and everything else works fine. Just can't go to the store. Just downloaded the lates and greates version of iTunes. Below is the error i get in the event viewer and of course windows Tech support is no help. Never ever had an error in the event viewer had a solution to a problem of any kind.
Log Name:      Application
Source:        Application Error
Date:          11/16/2013 9:40:19 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      ols2
Description:
Faulting application name: iTunes.exe, version: 11.1.3.8, time stamp: 0x5274a87d
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16408, time stamp: 0x523d4548
Exception code: 0xc06d007e
Fault offset: 0x00012eec
Faulting process id: 0x1a54
Faulting application start time: 0x01cee2ea6a23adb3
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Report Id: c6cbdcc6-4edd-11e3-bee7-606c6697e8b0
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-11-16T16:40:19.000000000Z" />
<EventRecordID>73904</EventRecordID>
    <Channel>Application</Channel>
    <Computer>ols2</Computer>
    <Security />
</System>
<EventData>
    <Data>iTunes.exe</Data>
    <Data>11.1.3.8</Data>
    <Data>5274a87d</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.3.9600.16408</Data>
    <Data>523d4548</Data>
    <Data>c06d007e</Data>
    <Data>00012eec</Data>
    <Data>1a54</Data>
    <Data>01cee2ea6a23adb3</Data>
    <Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>
    <Data>C:\WINDOWS\SYSTEM32\KERNELBASE.dll</Data>
    <Data>c6cbdcc6-4edd-11e3-bee7-606c6697e8b0</Data>
    <Data>
    </Data>
    <Data>
    </Data>
</EventData>
</Event>

See the following post for how to resolve. The fix involves copying a file from one directory to another. Very easy.
https://discussions.apple.com/message/24271500#24271500

I am trying to import from camera using windows 8.1 and I get a message that Lightroom program has stopped responding. Ideas?

Lightroom has stopped responding. That's what I get when I try to import images from my D7100 into the library. I'm (foolishly, no doubt,) using windows 8.1. Can anyone help?

It is lightroom 5.7. I will have to try to run it again to get the exact
message, but essentially, it is "the program has stopped responding".
thanks!
Janice

Preview has stopped responding to clicks

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