Preview Icons Missing after Drag and Drop from Cumulous/Mediadex

When using Cumulous to drag images from the catalogue to a folder, the image icon reverts to the generic .eps. or tiff or jpg.
Let me add this this is inconsistent. Some images from the folder retain their icon identity, while others don't. Further, sometimes the preview image will be there, other times the generic, for the same image, if I darg and drop it a few times...
If copying directly from the original image location folder, the image preview icon is there.
What is going on? I have rebuilt permissions. Latest OSX, G4 1gz, 1gb ram

Hi, Lance.
Well, if my theory is incorrect, then I suggest you discuss this with the folks at Canto or Quark. I use neither product: I was trying to suggest a theory as your question had gone unanswered for some time, and a related question comes up here from time to time re: icon previews and Finder. You may want to be sure you have the latest updates/patches for Cumulus and Quark.
Both Canto and Quark have their own forums, ala Apple Discussions, so you may want to search them or post your question on such (links in this paragraph are to their forums).
Canto also has a support form permitting you to submit questions to them: it requires your Cumulus serial number.
About the only other thing I can suggest is the following, though I'd recommend trying those company-specific forums first. You've not stated the specific version of Mac OS X you are using on the affected Mac ("latest OSX" implies 10.4.4 but knowing the specific version helps). If you also installed QuickTime 7.0.4, that may be an issue. Here's why:
Sometimes third-party A/V apps that depend on QuickTime (QT) support can become problematic with new versions of QT, at least until the developer has time to make changes to their app corresponding to the changes in the latest version of QT. For situations like that, Apple has been publishing QT Reinstallers that will remove the latest version of QT and reinstall a previous, stable version, such as the "QuickTime 7.0.1 Reinstaller for QuickTime 7.0.4."
Note that the existence of a Reinstaller corresponding to the current version of QT does not imply the current version has bugs. Rather it is a safety net in case some third-party A/V app has issues with the current version of QT.
I looked into the Canto documentation a bit and this indicates it does use QuickTime.
That's about all I can suggest. Perhaps someone else with an identical configuration may have more to add.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X

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