Preview in After Effects CS6

Hi After Effects community, I have a problem here, in my After Effects CS6, in the preview, has these colored blocks, I can't delete, is a problem of After Effects CS6? please help me, Thanks.

Thank very much!! master ! I can continue now, thank you!!

Similar Messages

After Effects CS6 error: RAM Preview needs 2 or more frames to playback - any ideas please?

Hi everyone,
I'm running After Effects CS6 (11.0.4.2) on a MacBook Pro 2.8Ghz with 16GB RAM (Mac OS 10.9.4)
As a test, I created a 3 and a half minute Sequence in Adobe Premiere CS6, and then imported this into After Effects CS6, and placed it on the AE timeline.
This footage involves a couple of 1920x1080p footage movies, some psds and a large number of JPGs exported from two videos arranged as a sequence in two layers in Premiere, one on top of the other. So all in all for a Premiere / After Effects file I'd say it's reasonably heavy.
I then did a RAM Preview with Multiprocessing switched off - the 3 and a half minute sequence loaded into RAM, taking about 1min 30seconds, and played back in realtime at 25fps. This worked fine with 3,4,5 and 6 GB RAM available to other applications in the Memory Preferences. All things considered I think this is quite good. I can make changes, reclick the RAM Preview icon and my changes load into RAM and it previews ok.
My only 'complaint' is how long the RAM Preview takes to load up the whole thing.
I've been reading up on Multiprocessing and decided to try this to see if I can speed up the time it takes my RAM Preview to load up.
So I looked at some recommendations from Adobe and read information on various forums including this one.
My settings in the Memory Preferences are currently
• 6GB reserved for other applications
• Reduce cache size when system is low on memory - unticked
• After Effects Multiprocessing - ticked
• Installed CPUs (processor cores) - 8
• CPUs reserved for other applications - 6
• RAM allocation per background CPU - 3GB
• Actual CPUs that will be used - 2
This combination takes about 25 seconds to load up my 3 and a half minute sequence which I thought was pretty amazing.
I then pressed the stop button and then the play button - so now just playing the sequence briefly.
And also added a new layer - into the timeline - just a simple shape.
Then I tried a RAM Preview again.
I found I could load up part of the sequence but not load the whole thing into RAM.
I kept trying to get a RAM Preview and got this message
"After Effects error: RAM Preview needs 2 or more frames to playback" which seems to prevent RAM Preview from working.
Eventually I quit and restarted After Effects and the problem went away temporarily and then came back when I tried again.
I tried various changes to the Memory Preferences - trying 3GB available for other applications. This gave 13GB of my 16GB RAM to After Effects.
This made it take slightly longer for the After Effects error to appear but it still appeared.
I tried ticking Reduce Cache size in the Memory Prefs - the After Effects error still appeared, so having read this is supposed to make the issue better I now leave it untucked, but as far as I can see ticked or untucked, it makes no difference, the problem remains.
I've since tried -
Making 2,3,4,5 and 6 CPUs available for other applications.
Changing the Background RAM allocation per background CPU to 0.75GB, 1GB, 1.5GB, 2GB and 3GB
Lots of combinations.
But in the end, I always get the "After Effects error: RAM Preview needs 2 or more frames to playback" error.
It might take less or more time for the message to show up, depending on the combination of settings, but in the end I always got the same message appearing.
And I notice that I can RAM Preview less and less of the timeline. i.e. it becomes more blue than it does green and will load in only a small section of the timeline as opposed to the whole thing.
Reading further, I tried Edit > Purge > Image Cache and Edit > Purge > All Memory but still get the error message.
I also tried ensuring there were no other applications running e.g. Safari or Chrome or Firefox. And certainly not Photoshop or Premiere etc.
Reading even further, I tried two Memory management applications - 'Memory Clean' and 'Purge.'
Neither has had any effect - the After Effects error still appears.
Then I went back into the Memory and Multiprocessing Preferences.
I unticked Render Multiple Frames Simultaneously. And now the RAM Preview loads the whole 3 and half minute sequence in entirety, taking about 1 and half minutes to do so. It's working as perfectly as if I'd just quit and re-opened the application.
Then I went back into the Memory and Multiprocessing Preferences.
I reticked Render Multiple Frames Simultaneously.
The chose Edit > Purge > All
And tried a RAM Preview again. It loaded up in 25 seconds, but then, as previously, the error message came.
I tried Edit > Purge All - no effect.
And I tried going into the Media and Disk Cache Preferences and clicked Empty Disk Cache - still the problem remains.
I understand from my reading that After Effects CS6 11.0.2 was intended to fix this issue but I'm on 11.0.4 and as far as I can tell, I still have it - assuming it's the same thing.
As far as I can see, not using Multiprocessing allows me to work without these errors but take a bit longer to load the RAM Preview.
However I'd like to be able to use Multiprocessing as it seems it can potentially speeds things up quite a lot. I realise I could just not use it and AE would work, but I'd rather be able to make use of a feature of the software if possible, especially if it will speed things up and make optimum use of the my computer's hardware.
I've downloaded a trial copy of After Effects CC 2014. I'm still testing it but as far as I can see the RAM Preview error appears in this version of AE as well, but can take bit longer to show up in my experience.
Thanks everyone - if anyone has any thoughts or advice I'd appreciate hearing your opinions.
Kind regards,
John

You need to have much more RAM reserved for other applications and more CPUs reserved for other applications. Your current settings are crippling your performance.
Read these:
https://blogs.adobe.com/aftereffects/2009/12/performance-tip-dont-starve-yo.html
http://blogs.adobe.com/aftereffects/2010/03/performance-tip-dont-oversched.html
After you have adjusted your settings according to the recommendations on those pages, restart your computer and try again.

Preview-picture making fix in After Effects CS6 before rendering

Hello guys,I use tutorials for learning after effects cs6...I can't find how I can rendering a preview-picture which will be showed in the ready movieclip. Do we have a possibility for making a special picture/ICON in CS6 before rendering? Greetings from Torsten

Hello Andrew, sorry about my english :-)
Yes I'm trying to define a special thumbnail image of a rendered clip from my timeline - I can't believe it, that AE CS6 this not can??? In a little clip with 15 sec it will rendered any picture in the middle of the timeline...I can't believe it !!! THE GREAT PROGRAMM AE CS6... :-(
You are really sure?

After Effects CS6 RAM preview seems to now be broken after 11.0.2.12 update

Updated to the latest patch for AE CS6 11.0.2.12.
When I hit RAM Preview, my After Effects just locks up, or has an enormous (minutes) delay if I have multi-processor rending turned on. Info says it is working on background processes.
In fact, if I am using Trapcode Form or Particular and multiprocessor turned on it tends to crash. Since upgrading the version I can't even render that start of a particular scene.
Is anyone else having an issue with this? I have tried it on another workstation in the office and it does exactly the same thing.
My machine is an HP Workstation Z800, Windows 7 64bit, 18Gb Ram, Xeon [email protected] and Nvidia Quadro 5000.

Yes. when using Particular 2.1 I find that if I have MP turned ON it takes forever to set up the processes. Getting out of the MP mode at that point is difficult but possible. Once MP is off everything renders great.
I have no other issues with any operations in the CS6 suite.
This happens on a HP Z820 with all current software/drivers.

After Effects CS6 - Very slow workflow

Hi everyone, my first writing in adobe forums. I've contacted 3 adobe support agents, but I didn't get much help from them. Recently I switched from PC to Mac Pro, having Adobe Production Premium 5.5 for Windows and now upgraded to Adobe Production Premium 6.
First I tried a trial of After Effects CC and I was surprised how slow it is. Now I'm using AE CS6 full version and it's a bit better, but still pretty dang slow. (The video I made for adobe support explaining the problem is here: http://www.youtube.com/watch?v=-jsZZpH0vYU )
To try to cut long story short. In the video adove, I've created couple of text layers and couple of shape layers. Made them 3D. Added a camera too. When I move the camera, everything is refreshing extremly slow. It's like you're having 100 3D layers and very busy scene,
and actually it's few most simplest 3D layers. The agents from adobe support told me to switch to half rez, or draft mode etc. But the problem is, I do not want to work in half rey, draft mode or something similar, with my configuration it should work pretty normal. Never
had these kind of problems in AE CS5.5. I tried everything, updated the software, updated my Mac OS, disabled global cache, even disabled multiprocessing etc. Btw, rendering is okay.
Is this the way CS6 is made? Is it supposed to be slow? Because, literally I got an answer from the agent that AECS6 is designed like that, in other words, to be slow
I really have no idea anymore how to make this work. I would like to get back to my lovely 5.5, but I only have license for Windows. If you guys could help me, I would really appriciate that.
I use:
* Mac Pro
* 2 x 2,4 GHz 6-Core Intel Xeon
* 64 GB 1333 MHz DDR3
* ATI Radeon HD 5870 1024MB
* 2TB HDD
* 2 x Apple LED Cinema Display 27"
* After Effects CS6 - 11.0.2.11
* Mac OS X 10.8.4
* I haven't had this problems ever before (using ae for quite some time)
* At the moment no 3rd party plugins installed
Thanks!
Mirza

You'll have to get used to creating Ram Previews and using AE's interface in the right way. You should really go through the getting started materials on the home page and take a look at the FAQ. AE is a layer based pixel calculating beast that will do a lot more to a movie at 60 frames per second than Photoshop will do on to a still image. After Effects is essentially Photoshop for movies with a lot more options.
If you want to smoothly drag through the timeline and playback multiple cuts with simple transitions and two or three layers then use Premiere Pro. If you need to use 20 layers and 60 effects to create a stunning composite or motion graphics effect then you're stuck with rendering at just about any price point.

CC will not allow After Effects CS6 to Update

I am a frequent After Effects CS6 user; not so long ago I started a subsciption with Adobe Creative Cloud and I've had nothing but issues with it.
The CC desktop would crash my whole system on launch, so I cancelled my subsciption and uninstalled anything related to CC cause I saw no real benefit.
But the CC apps remained on the system no matter what I tried to remove them.
Now my Premiere Pro CS6 is unable to open, and After Effects CS6 is unable to update.

I used that link already. I believe my old cc subscription is blocking. It states 'updates have been suppressed by the administrator'. After effects crashing after ram previewing. CC was removed after it crashed my desktop a few months ago. I have CS5 & cs6 which I paid for installed but I cant get into premiere pro because cc hijacks it. Cc was removed uninstalled because My system desktop wouldnt load so I discontinued my subscriptupm but it has interferred with my ability to use tge CS6 programs!
I have not been able to get any support and now I cant even edit a 2 minute short film which is due tomorrow.
Sent via the Samsung GALAXY S®4, an AT&T 4G LTE smartphone

Adobe After Effects CS6 takes FOREVER to lock existing frames before rendering

My After Effects CS6 locks up for 3 minutes "Locking Existing Frames" before it even begins to start rendering, every time I need to preview anything - even at the lowest possible quality.
The render goes perfectly normal - it is not the rendering that is the problem - it is the "Locking Existing Frames" process BEFORE rendering that freezes up my computer for 3 minutes, and ruining my life.
I am using Adobe After Effects CS6 on a Mac Book Pro with a 2.9 GHz Core i7 processor (2 cores) and 8 GB of RAM.
Please help me understand what is happening when it is "Locking Existing Frames," and what some solutions could be to reduce the amount of time it takes to do this.
ALSO: I have scoured the Web for hours looking for the answer to this problem, and to this point it has never been solved. If you can solve this issue, Adobe should give you a promotion and $1 million.

Hi Rick and Greg,
Thanks for the quick responses. Below are all the details to all your questions. Also - just to emphasize again - my rendering goes super awesomely fast. It is not the rendering. It is the "Locking Existing Frames" process before the rendering that is ruining my life.
FREE MEMORY:
This is brand new Mac Book Pro with hardly anything stored on it.
The 8 GB of RAM is split into 2 memory slots, each with 4GB of RAM
3RD-PARTY CODECS:
I am not aware of any third-party codecs in this system. I imported some fonts (ITC Franklin Gothic) and some video files (see below), but I am not aware of any third-party codec installed on this system.
DISC CACHE:
My Disc Cache is enabled
My maximum disc cache size is 69 GB
I do not have a seperate "fast hard drive" or "SSD" seperate from my main hard drive, where I store my footage.
MPEG SOURCE FILES:
If by source files, you're asking about the video files I imported:
2 MP4s (5 sec. each)
3 QuickTime .mov (3 sec. each)
1 Audio-only FLV. (2 minute background music throughout video; used to be a Premiere working file)
MULTIPROCESSING
Turned off, but still locks up forever before rendering.
ADDITIONAL FUN FACTS:
Here are some additional observations that might help:
It doesn't just take a long time to start rendering; it freezes my entire computer for the duration of the "Locking Existing Frames" process - putting my entire life on hold for 3 minutes, every time I need to preview a minor detail... It's a nightmare.
The video is 1 min. 45 sec. long so far, and has 15 sec. to go.
The video is comprised of 99 percent motion graphics, and 1 percent actual footage (Occupy Wall Street hates my footage)
The complexity in this video is that there are a lot of compositions inside of compositions inside of compositions, but even when I go to the very beginning of the first comp - where the only animation is a line being drawn with the "Stroke" effect - it still takes 3 minutes to "Lock Existing Frames."
Again... The rendering goes super fast after the "Locking Existing Frames" process. The problem is NOT with the rendering. The problem is the "Locking Existing Frames" process BEFORE the rendering starts.
This is my job and I can't do efficiently until I solve this problem, so I will be very responsive until we can identify the issue.
Thanks again for all your helpful responses!

Audio problem in Adobe After Effects CS6

When ever i import a clip into adobe after effects cs6 the program does not read my clips audio i know how to ram preview its just the program doesnt read the audio what so ever but when i preview the clip on my desktop using windows media player it works fine and you can here the audio. My clips are recorded by my HDPVR Haupauge and it records in m2ts file someone please help me this is a serious problem with this program

Hi,
When you installed the full version, DId it install "Over" the existing one, or is it seen as a new installation (Sorry, I have never re-installed AE, so I am not sure of the way it works) - but coming from an IT background, sometimes installing a bought version, will overwrite all user settings that were set up in the trial.
In other words, recheck all the program user properties and audio check boxes to make sure the re-installation did not reset something to "off".
There are a few Audio discussions going around today, check the forum and give them a quick read to get a reminder of where all the possible Adio "on/off" switches are hidden.
Hope that helps
Pierre

After Effects CS6 freezing when I import

Hey.
I have a problem with my After Effects. Everytime I import something, a few seconds after my mouse turns into "the spinning ball of death", and I can't do anything but forcequit out of After Effects. Then the next time I open AE, I hang on "Initializing Mediacore", but I know how to fix that. I have 10.8.2 Mountain Lion, and my Application Manager says that all of my Adobe programs are up to date (I'm running CS6). I run the trial version, and I'm thinking of buying it in a couple of days, just so you know I have the trial.
I am open to any kind of help, I have not uninstalled/reinstalled, and I have not tested with other footage than from my SONY HD Camera, and I've also tried with a Premiere Pro Sequence.
Thanks.

I found the problem. For some reason my camera records in 24.5 fps (very weird?), so after I changed that it worked. Except one thing, .mov files doesn't work. And let me answer those questions for you:
I use After Effects CS6 11.0.2.11, I'm using Mac OSX Mountain Lion 10.8.2, I'm trying to import .mov files, but it wouldn't work (that's my problem), so I changed to .mp4, but I would rather use .mov. Whenever I play the footage, whenever it shows up on the preview screen, my AE freezes. I do not use any thirdparty effects or codecs. My Mac-specs are:
3,4 GHz Intel Core i7 processor, 16 GB memory and an AMD Radeon HD 6970M 2048 MB Graphicscard.
Rest is just no, except the last one. I make a new comp and import files. Now, if I preview the imported file, my AE freezes, but only if it's a .mov file. And if I drag it into my timeline, it can stay there, but when I try to RAM preview or play it, it freezes.
Hope this can help you find a solution.

After Effects CS6 running painfully slow

I am working on a composition in Adobe After Effects CS6, and it's running painfully slow. I've tried to mess with some of the settings in the preferences, and lowering the quality of the preview. But I still feel like I'm running terribly slow considering the speed of my computer. Here's what I'm running:
Mac Pro Desktop
Model Name:          Mac Pro
Model Identifier:          MacPro5,1
Processor Name:          Quad-Core Intel Xeon
Processor Speed:          2.4 GHz
Number Of Processors:          2
Total Number Of Cores:          8
L2 Cache (per core):          256 KB
L3 Cache (per processor):          12 MB
Memory:          24 GB
Processor Interconnect Speed:          5.86 GT/s
Video Card
NVIDIA Quadro FX 4800:
Chipset Model:          NVIDIA Quadro FX 4800
Type:          GPU
Bus:          PCIe
Slot:          Slot-1
PCIe Lane Width:          x16
VRAM (Total):          1536 MB
Vendor:          NVIDIA (0x10de)
Device ID:          0x05fe
Revision ID:          0x00a1
ROM Revision:          3426
Displays:
SyncMaster:
Resolution:          1680 x 1050 @ 60 Hz
Pixel Depth:          32-Bit Color (ARGB8888)
Display Serial Number:          H9LPA06272
Main Display:          Yes
Mirror:          Off
Online:          Yes
Rotation:          Supported
SyncMaster:
Resolution:          1680 x 1050 @ 60 Hz
Pixel Depth:          32-Bit Color (ARGB8888)
Display Serial Number:          H9LPA06265
Mirror:          Off
Online:          Yes
Rotation:          Supported
Hard Drive
WDC WD1001FALS-41Y6A0:
Capacity:          1 TB (1,000,204,886,016 bytes)
Model:          WDC WD1001FALS-41Y6A0
Revision:          05.03D06
Serial Number:               WD-WCATR2482149
Native Command Queuing:          Yes
Queue Depth:          32
Removable Media:          No
Detachable Drive:          No
BSD Name:          disk0
Rotational Rate:          7200
Medium Type:          Rotational
Bay Name:          Bay 1
Partition Map Type:          GPT (GUID Partition Table)
S.M.A.R.T. status:          Verified
Volumes:
Capacity:          209.7 MB (209,715,200 bytes)
Writable:          Yes
BSD Name:          disk0s1
MAC OS X:
Capacity:          677.53 GB (677,531,090,944 bytes)
Available:          421.16 GB (421,160,968,192 bytes)
Writable:          Yes
File System:          Journaled HFS+
BSD Name:          disk0s2
Mount Point:          /
Untitled:
Capacity:          322.33 GB (322,328,068,096 bytes)
Available:          183.98 GB (183,976,169,472 bytes)
Writable:          No
File System:          NTFS
BSD Name:          disk0s3
Mount Point:          /Volumes/Untitled
The composition I'm working with does have 1 camera, and about 45 small 3D comps built into it. No lights. And all of the footage and data is on the Mac OSX hard drive. Which has tons of space available as you can see. I've played around with the settings in After Effects. But nothing seems to significantly speed things up. Any ideas??

Hey PJ,
I've been using CS6 since it was released, and while it's got a bunch of great new features, it's basically made Multi Processing unusable unless we're talking about the simplest of comps.   I'm working on my second short using AE as the total animation package, and render times for complicated 3D comps (NOT using ray tracing) have tripled.   MP used to take forever to spool up, but was fast once it got rolling. Now, disabling MP gives me 3 or 4 times faster rendering, which is still MUCH slower than MP is CS5.5. SOmething has deflineitly changed for the worse, as i'm using the same machine with the same settings and virtually the same comps.
I acutally just yesterday had two animators quit on my because they couldn't meet their deadlines.
I think After Effects is the hydra of programs. They kill one feature and two more fill its place. Unfortuanly we traded functional Multi-processing for falloff lighting and etc... The puppet tool was it 3 version of after effects before it was stable. I'm hoping we don't have to wait til CS7 for MP to sort itself out.
I really don't understand the "deal with it" aspect of the posters here. Surely a functional program that delivers on it's promises is the goal of this forum. We're not asking it to make us a sandwich.

After Effects cs6 crashs on almost everything after new install

Hi,
I bought a new SSD to install Windows 7 64 bit and the software I'm used to working with on. After that install After Effect crashes as soon as I import a file. I've read other treads about the temp file paths but there all at %USERPROFILE%\AppData\Local\Tem I've haven't changed any settings.
Please if anyone can help!

While I was updating the update manager said I need to close the ''Dynamic Link Media Server'' or something like that while the update manager was the only programm that was running, could something be going wrong there? Are there known problems with the dynamic link media server''?
What version of After Effects? Include the minor version number (e.g., After Effects CS5.5 with the 10.5.1 update).
After Effects cs6 with lastest update
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
Yes
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
Windows 7 64 bit, fresh install with servcice pack 1
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
Every type of footage I import
If you are getting error message(s), what is the full text of the error message(s)?
It just shuts dows
What were you doing when the problem occurred?
Importing footage
Has this ever worked before?
Yes, before the install
What other software are you running?
Nothing
Do you have any third-party effects or codecs installed?
No, I did install new catalyst drivers for vga
Tell us about your computer hardware. Include CPU type and number of processor cores, amount of RAM installed, GPU, number of disk drives, and how any external drives are connected.
Amd 4x 3000, 8gig, radeon 6450, one ssd
Do you have any third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU)?
No
Are you using OpenGL features in After Effects?
No
Does the problem only happen with your final output, RAM preview, or both?
I don´t get there
Are you using Render Multiple Frames Simultaneously multiprocessing?
No
What is the exact sequence of steps that you are taking?
New install, both Windows and Ae, new vga drivers.

Imported song into After Effects CS6 and won't fully render.

I imported a song into After Effects CS6 to use audio waveforms. I click RAM preview but it won't render or play past 18 seconds. What am I doing wrong and how do I render the entire audio track so it will actually play all the way through with the effects on it.

Ram preview length is determined by the amount of available ram. It is also usually limited to the work area. Either lower the resolution of the comp window or extend the work area.
Please read the FAQ section at the top of the forum. You'll have your answer there.

AMD FX 8150 problem on After Effects CS6

After effects cs6 detects only 1 core of my 8-core processor. How can I fix this? TIA!
Here's a screenshot.

I'm experiencing very similar problems. When I hit RAM preview it takes between 7 and 30 seconds to start the render process, which is fast once it starts. For large projects this is maddening. I've tried every setting I can think of it has 0 affect on the issue.
I don't expect to get a real solution as over the years I've just learned to live with AE quirks. I'm sure some will want to blame the system which is a 3770k running at (4.4ghz) 32GB RAM, Asus p8z77a-v deluxe board and an nivida GTX 660 2GB hardware enabled (hacked) video card all running on a Samsung SSD. Others apps are lightning fast and even Premiere performs fantastic, but of course as I live in AE it tortures me to no end now.
But no, you are not alone with this. I also get strange behavior at times where dozens of AE windows flash on the task bar for a few seconds before locking in and rendering whatever it is I'm working with. Current settings are NO disk cache, NO render multiple frames. Projects start off smooth with instant previews but when it gets busy with many different clips things get like I've described above. Should mention I work mostly with Canon XF100 footage for HDV projects maybe the codec has an impact.

After Effects CS6 Crashes Upon Opening

Here is the problem:
I have After Effects CS6, and it and other creative suite programs have been working just fine, until recently. This just started a few days ago after every time I open After Effects to start a project it immediately closes and I receive this screen. I don't even make it to a project panel.
under the view problem details it reads:
Problem signature:
Problem Event Name: APPCRASH
Application Name: AfterFX.exe
Application Version: 11.0.0.378
Application Timestamp: 4f6d63ab
Fault Module Name: ole32.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c92c
Exception Code: c0000005
Exception Offset: 000000000001022a
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: ea97
Additional Information 2: ea97fd9fc4586d82a9317d4715f3d725
Additional Information 3: dd88
Additional Information 4: dd88d2dea5f801ce78614a15e5184439
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I have tried to "check online for a solution and close the program" but not results come of it.
Potential source of problem : I was uploading a Camera Raw sequence into AE when it decided to stop responding. Upon trying everything to revive the program I had to force quit. Since then the program has been acting funky on me.I was able to open AE successfully twice by right clicking the AE icon in my bar then selecting a specific project from the pop up menu.
But since then, this quick fix no longer works I have uninstalled the program once, then re-installed the program, upon which it worked for 2 days, then stopped working and here I am. My exact steps when trying to open the program are 1. turn the computer on 2. click on the AE icon in my taskbar 3.Error screen
Here are my system specs:
I have done all of the recent updates available
If there is anymore information I need to provide please let me know. There is no other third-party hardware or related items on this computer.
thanks in advance

So I updated After Effects, It all seemed to be working just fine. And then a day ago it started doing the same thing. I have updated everything for the computer and on AE. Any idea how to fix it? If it is the caches, trash, etc.. how do I deal with this problem?
New problem signature reads as follows:
Problem signature:
Problem Event Name: APPCRASH
Application Name: AfterFX.exe
Application Version: 11.0.4.2
Application Timestamp: 52886341
Fault Module Name: ole32.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c92c
Exception Code: c0000005
Exception Offset: 000000000001022a
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: ea97
Additional Information 2: ea97fd9fc4586d82a9317d4715f3d725
Additional Information 3: dd88
Additional Information 4: dd88d2dea5f801ce78614a15e5184439

HP 15-d030nr: What Upgrades Do I Need To Make In Order To Be Able To Use Adobe After Effects CS6?

HP 15-d030nr, what upgrades do I need to make in order to be able to use adobe after effects cs6?
I installed Adobe After Effectss CS6 because I was told by HP Support that it would still work; it doesnt. It is very slow, and locks up bad. What upgrades do I need to do, or am I looking at having to go buy another labtop? Also, can I do these upgrades myself - at what cost?
**HP 15-d030nr**
Hardware
Product Name 15-d030nr
Product Number F5X99UA
Microprocessor 2.0GHz Intel Pentium N3510 Processor
Microprocessor Cache 2MB L2 Cache
Memory 4GB DDR3L SDRAM (1 DIMM)
Memory Slots 2 user accessible
Video Graphics Intel HD graphics
Display 15.6-inch diagonal HD BrightView LED-backlit touchscreen display (1366x768)
Hard Drive 500GB 5400RPM hard drive
Multimedia Drive SuperMulti DVD burner
Network Card 10/100BASE-T Ethernet LAN (RJ-45 connector)
Wireless Connectivity 1x1 802.11b/g/n WLAN
Sound HD Audio with stereo speakers
Keyboard Full-size island-style keyboard with numeric keypad
Pointing Device Touchpad supporting multi-touch gestures without on/off button
External Ports Multi-format digital media card reader for Secure Digital cards 1
SuperSpeed USB 3.0
2 Universal Serial Bus (USB) 2.0
1 HDMI
1 VGA (15-pin)
1 RJ-45 (LAN)
1 Headphone-out/microphone-in combo jack Dimensions 1.11 in (H) x 14.88 in (W) x 10.20 in (D) Weight 4.96 lb Power 45W AC adapter
3-cell 31WHr 2.8Ah lithium-ion polymer battery ID Mech Description Front facing HP TrueVision HD Webcam with integrated digital microphone
**After Effects CC (2014) system requirements and language versions Windows**
Intel Core2 Duo or AMD Phenom II processor with 64-bit support
Microsoft Windows 7 with Service Pack 1, Windows 8, or Windows 8.1
4 GB of RAM (8 GB recommended)
5 GB of available hard-disk space; additional free space required during installation (cannot install on removable flash storage devices)
Additional disk space for disk cache (10 GB recommended)
1280 x 1080 display
OpenGL 2.0–capable system
QuickTime 7.6.6 software required for QuickTime features
Optional: Adobe-certifi ed GPU card for GPU-accelerated ray-traced 3D renderer
Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.*
*I also have a 1TB external hardrive*
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Your problem is that the program wants a good video card and a fast hard drive and lots of memory and you have none of the above. If you upgraded the RAM to 8 gigs and installed a solid state hard drive you might make the program useable but the real bottleneck is going to be the Intel HD graphics, which cannot be upgraded.
You do have an open slot to add one 4 gig memory module. This is an easy relatively inexpensive upgrade. See here:
https://www.youtube.com/watch?v=L7FvZ-JduRM
http://www.crucial.com/usa/en/ct51264bf160b
I would try this a step at a time. Next would be the solid state drive. That would cost maybe $150. Post back if you need more help.
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Preview in After Effects CS6

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