Preview in Content Viewer

Hello,
I am still newbie - so, if my question seems trivial and my english misleading, I ask for understanding!
The Adobe Viewer has a navigation bar on top and bottom. If I researched correctly, you can deactivate these navigation bars during the app building process. But on the „actual” iPad there is a small area on the top where current time respectively (on the very right side) the battery status is displayed.
This area on the top is small, but it takes a bit place. So, when I create articles in InDesign, should I take this three or four milimeters (approximately 0.15 inch) into account?
Thank you for your help!

In folio view in DPS applications the top bar with the time and battery status is not displayed when your content is shown. You should design for the full size of the iPad screen.
Neil

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Preview adobe content viewer

hi there,
I installed InDesign CS6, but in the Folio Builder can not preview in Adobe Content Viewer why?

Do you have adobe Air installed?
it is required to run the desktop content viewer as it is an AIR app
http://get.adobe.com/air/

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I am trying to bugtest an Edge Animate html file so have added an alert to it to listen for tap events. It works great in the browser. But when previewed in Content Viewer I get a big fat zero. Can anyone tell me if alerts are supported in the CV? Or if not what I can do?
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R

Hi Bharat
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Content Viewer will not download the folio preview. Is there a maximum file size?

I am unable to download a 378 MB folio into the Adobe Content Viewer on my iPad.
I can preview the same folio using the Content Viewer on my laptop, and it works fine in the Content Viewer on the iPad as well when I transfer the file from laptop to iPad using the USB cable. However, when I click on the download cloud icon, there is a "Waiting..." text beneath it, but the file won't download. There is no other error message, even after ten minutes of wait time.
I am using the most recent version of the Content Viewer, and have tried deleting and replacing it several times, as well as restarting the iPad. I have closed all other apps on the iPad to free up memory. The iPad is running 8.1.2 and have more than 4 GB of storage.
I using the most current version of InDesign CC. The folio version number is 32.
My download speed here is about 34 Mbps.
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Are you sure you have the latest 32.4 version of the Adobe Content Viewer?
It feels similar to an issue we had prior to the 32.1 version (see fix notes at Digital Publishing Suite Help | DPS Bug Fix Release Notes)
Otherwise you may want to call support so we can run a few tests with the folio itself.

Ipad previewing - content viewer app

I have a folio which I am able to preview on my PC Content Viewer software, but will not seem to update on my iPad Content Viewer app.
I am running Folio Producer 12.2.4 on CS5.5.
I have updated the app to the most up to date version from the App Store. I have also tried uninstalling and reinstalling the app from scratch. It still won't load on my iPad!
Are there any common reasons for this that I can investigate? I have a pitch to deliver using the app at the end of the week - which if successful could mean investing in the DP Suite to a greater extent than we are now - but not if I can't preview the fruits of my testing!
All advice appreciated!

I must say that's not my experience. I wish every piece of software I use had forums like this where within half an hour of posting a problem I had a solution. I couldn't care less if the solution is pretty or not, so long as it works.
Software companies can't win. They release something new this way, with an accompanying support forum, and they're accused of beta testing by proxy. They release something new, say it's finished and let us get on with it, and they're accused of not testing the product enough first.
I haven't paid a penny so far - all the folio testing I've done has been done for free. The plan is to pitch the concept to my company on the basis of what I've developed so far and if they go for it, then start paying. I won't put the money into something like this without being sure that some form of support exists. So far so good as far as I'm concerned!
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360 panorama not shown in preview on iPad with Adobe Content Viewer

Hello Forum -
I have a weired problem with the 360 panorama…
When I create the panorama using the overlay creator everything works perfect and the desktop preview is showing the panorama very fine.
On the ipad (after login with my adobe ID and downloading the Magazin) I get only a white page after tapping the defined Preview image.
I tried:
_deleted all images from the original folder
_renamed the files
_created the Overlay again
_reloaded the images into the InDesign Document
_published again to the Adobe server
_deleted the "Content Viewer" from iPad
_installed new "Content Viewer"
Still an my DesktopViewer everything is fine, but the 360 wont work
btw. all other elements like slideshows, videos, scrollable text etc. is working
Any Ideas or Solutions?
Best regards, gutsche

Try opening the six images in Photoshop and using Save for Web & Devices to save the files. Try creating smaller files.
The current files you're using might be too much for the iPad to handle.

Why Do Preview Sidebars Now Only Open In Table of Contents View?

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Maybe the LaunchServices plist is messed up. You might try this:
To reset all of your files to open with the original default application, you need to delete a certain file. Go to your user folder, and navigate into the Library folder then into the Preferences folder. Find the com.apple.LaunchServices.plist file, and drag it to the Trash. Alternatively, drag it to the Desktop if you think you might change your mind and want to put it back later.
Over time, you may find that the Open With menu gets cluttered with duplicates, older versions or applications you thought you deleted long ago. To get rid of these, you need to use Terminal. Open up Terminal (from Applications/Utilities) and paste the following line:
/System/Library/Frameworks/ApplicationServices.framework/Frameworks/LaunchServic es.framework/Support/lsregister -kill -r -domain local -domain system -domain user
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I found this tip at
http://361degrees.wordpress.com/2007/11/13/mac-open-with-menu-tips/

Adobe Content Viewer (desktop preview) issues

The Adobe Content Viewer (desktop preview) runs off the bottom of my screen (27") when viewing content from InDesign for the new iPad. Would like to be able to alter window size and be able to scroll down to view artwork at full size. Am I missing something simple?
I've downloaded the latest updates for the folio producer tools as well as the folio panel update.

The Adobe Content Viewer for the desktop currently doesn't preview new iPad (2048x1536) folios properly. This desktop preview issue should be fixed in the next release.

Performance, minimum bandwidth, thumbnail previews for PDF and InDesign Files with web content viewer

Hi,
We are considering using DPS with a web content viewer for large PDFs and/or InDesign files. The client using a web viewer might have very limited bandwidth (some as low as 256Kbps). We ask:
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Your thoughts and comments are greatly appreciated.
Thanks!
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Hi Stephen,
The way the web viewer works is that it converts the PDF/InDesign files to PNGs along with additional HTML assets. Assets are downloaded as they’re ready for a given page (e.g. first, page 1 is filled with its assets as they become available, then page 2, etc), so a reader wouldn’t need to wait for the entire article to load. The next few pages are also loaded in the background, so the reader wouldn’t be likely to notice lag as they flipped through pages to the next page after reading the current one. So the lag will depend on the size of an individual page.
For your question around thumbnails, the web viewer does not load a preview image so the reader would need to wait for the assets I described above to load.
Hope this helps...
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I have been able to preview my test folios on the iPad, but for some reason I have never got Content Viewer on my Mac to work. I use InDesign CS5.5 and Content Viewer 1.4. When it tries to load a .folio file the blue bar gets to the end and it hangs. Does the same thing with anything I try and preview... have reinstalled everything about 5 times... any ideas? Thanks very much.

The current desktop content viewer version number is 1.8 -- so your content viewer is out of date- might not be the entire solution to your issue but could have something to do with it.

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Hi all,
since I updated the content viewer on the latest version (3.0.0), I don't get a preview of my ID article on my connected iPad (from the panel "folio overlays")! What kind of bug is this? I really often use this function and I MISS it now!! What can I do?
Can anyone help?
Thank you

Hi, thank you, but I don't find my kind of problem there.
I try to describe better...
BEFORE, I could always see a preview of my actual Indesign Document in the conten viewer. I would just connect my iPad, then choose "Vorschau auf dem iPad" (preview on the iPad) in the folio overlay panel.
NOW, I don't get this choice any more; Indesign only shows "Preview on the desktop" - ALTHOUGH I have my iPad connected and my content viewer running.
I have the same problem with two Macs and two iPads, so it really seems to be some kind of bug on this latest content viewer version?!

Desktop preview/Content Viewer Disappeared

I'm having a similar issue to http://forums.adobe.com/thread/910175?tstart=0 and http://forums.adobe.com/message/3961426#3961426.
Recently installed CS5.5 Master Collection on Windows 7 (32bit) and added the DPS Tools and then the Panel. Received the error about not having a compatible digital publishing plugin and followed this support doc: http://kb2.adobe.com/cps/918/cpsid_91890.html.
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More than that, it has disappeared. A search of my system doesn't show it at all.
I'm 95% sure that it opened on my system earlier today and may have even had an icon (perhaps this was an older version or the one that came in the box?), but now Content Viewer doesn't load at all.

Please refer the KB Doc :http://helpx.adobe.com/digital-publishing-suite/kb/manual-install-content-viewer.html

Preview working on Desktop Content Viewer - not on iPad

Hello all,
As the title suggests, I have a page layout with MSO's and buttons within it that works perfectly well on the content viewer, but then doesn't work on iPad.
To give a brief overview...
I have one MSO with 5 states... It is a block of text on the left with two buttons in a column on the right hand side of the page.
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State 2: Text w/ Image 1
State 3: Text w/ Image 2
State 4: Text w/ Image 3
State 5: Text w/ Image 4
Now as the images are two sets (I don't want you to be able to view them all in one go, one after the other) I've had to change the destination each button links you to within each Multi state. This is quite hard to explain, but I will try...
State 1
Button 1 clicks to: State 2
Button 2 clicks to: State 4
State 2
Button 1 clicks to: State 3
Button 2 clicks to: State 4
State 3
Button 1 clicks to: State 1
Button 2 clicks to: State 4
State 4
Button 1 clicks to: State 2
Button 2 clicks to: State 5
State 5
Button 1 clicks to: State 2
Button 2 clicks to: State 1
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Read the text, click Button 1 to view Image 1, then Image 2... then another click takes you back onto the text.
Then clicking Button 2 to view Image 3, then Image 4... and then back onto the text again.
Obviously I am open to suggestions if I have approached the logic of this wrong, but I was just curious because as I said, it works on the desktop viewer and then not on the iPad.
To note: I have read up on potential bugs, and so have removed < >'s from the layering names, as well as making sure there are no transparencies as I've heard these can cause problems.
Many thanks,
Liam

I have a similar problem. My folio has hyperlinks that bring the user to another page in the same article. They work on the content viewer on my mac but not on my ipad help anyone?

Unable to preview folios in Adobe Content viewer using Samsung Galaxy Tab 3 (SM-T210)

Hi,
I am using Samsung Galaxy Tab 3 (SM-T210) Android Version 4.1.2 .The folios were not displayed and I only get a black screen, despite the fact that I was able to download the Adobe Content Viewer latest android version (3.3.0.0.87854), the Android device was detected by Adobe CC, able to load the folio into the device. I tried re-installing the app, but it did not work.
It may also help to mention that I can't view the DPS Tips App files, also. I was able to download the app and its documents (folio basics, etc.), But the same black screen is displayed when I try to read them.
Are there any programs that I have to download for it to work? Please help.
Thank you for reading.

Our testers looked at this and saw the same problem. Updating the OS firmware of the Galaxy Tab 3 resolved the issue.

Adobe Content Viewer not installed on V28

Today I updated both my CC and CS6 versions of InDesign, so I now have V28 of DPS tools, however there is no Content Viewer app available for my Mac (Running )SX 10.8.5).
When I try to preview on Desktop via the Folio Builder panel, an error stating that the Adobe Content Viewer couldn't be found comes up.
All the Adobe Support documents go through the process of finding the AdobeContentViewer.air file in the /Library/Application Support/Adobe/Installers/AdobeDigitalPublishingCS6/ContentViewer folder, but I only have three files in that folder:
Adobe AIR Installer.app
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Install DPS App Builder.app
So I can't double-click it to reinstall it.
My Air is up to date, my Updates are all up to date, and I can't find how to unistall InDesign (I am a Creative Cloud subsriber).
I used my Time Machine backup to go and get it from a back up, but it wouldn't install when I double-clicked the old version (I was getting desperate!)
However I can preview the same Folio on my connected iPad running the latest version of the Adobe Content Viewer app
After a live chat, then over two hours on hold for some UK technical support on my land line, and just over an hour on my mobile, plus a Skype call to the US 800 number to be informed of over an hour's wait there, and to discover UK support is only during office hours, and after nearly two hours it has passed 5.30pm, I had to give up on Adobe's official technical support, and resort to more searching on Adobe forums, but have found nothing for CC or CS6 that I haven't already tried, except unistalling and reinstalling InDesign. But I can't find how do that via Creative Cloud. At one point I had to tell one of the nice indian "technical support" staff not to put me back in the same loop as I'd been in twice before as I was close to tears. He sympathised but told me it wasn't his area of expertise - surprise surprise... Not a good day.
Pleeeese, is anyone else having this problem, or has anyone else solved this problem?
Thanks in anticipation

Thanks Neil, that worked once I'd installed it directly into the Applications folder, not within a subfolder.
So if anyone else has this issue, install the Desktop Viewer app for CC and it works for both CS6 and CC.
NOTE, that you need to double-click the Install Adobe Content Viewer.app file, don't look for a file called Install Adobe Content Viewer.air as per the instructions, as they are out of date.
Phew, I have finally got all my DPS functionality back, and have created a V27 app using V28.

Preview in Content Viewer

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