Preview is Blank

When I try to preview I get a blank screen. This happens with all projects and with all options (from this slide, project or next 5 slides). I have Captivate 6 and am on Windows 7. This was working and suddenly stopped. Any advice?

Hello and welcome to the forum,
Do you clear the cache regularly? If not, try to do that first.
Did you install the patch recently released? Your version should be 6.0.1.240
Last possibility, but you'll lose all customisation: delete the Preferences folder. In Win7 this system folder (normally hidden, tweak Explorer's setting) is in your profile:
\users\<your username>\AppData\Local\Adobe
It is labeled 'Captivate 6.0 - do not look for a folder labeled Preferences.
You can safely delete this folder while CP is closed, when restarting the program a fresh folder will be created.
Lilybiri

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Need help.
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===============
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===============
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=============
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Photoshop Elements 9 prints and Previews are blank

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Begin forwarded message:
From: Alina Hashim <[email protected]>
Date: May 11, 2011 8:25:20 AM GMT+04:00
To: [email protected]
Subject: Re: Photoshop Elements 9 prints and Previews are blank
Yes, sorry for the confusion. Normally i go to the web link to post message but it didn't work this time, so i replied directly from email and that seem to be ok.
Anyway, my printer is Canon MG5240. After reading your thread, I installed updated driver from Apple (printer driver for Mac) and when still cannot print, I called a canon rep here and asked about it and he said to go into canon website only. So I loaded driver from Canon website which also didn't seem to change anything. When I was using Elements 9 trial version i did not have problem printing from the software.

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Hi guys,
I recently switched computers, going from a windows vista with Adobe flash cs5.5 v to windows 8.1 with Adobe flash cs6 v12.0.2.529.
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Cheers

Few random things I'd try..
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Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
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