Preview is not responding on malevick

i've installed maverick on my macbook pro and the application called Preview just stopped work properly..
it opens up normally by cliccing two times on an file but then i can't enlarge the window nor click the upper bar etc..
it's very important to solve this for me.  what can i do? is there anywere i can find the app to reinstall it?

Back up all data. Quit Preview if it's running.
Hold down the option key and select Go ▹ Library from the Finder menu bar. From the Library folder, delete the following items, if they exist:
Containers/com.apple.Preview
Preferences/com.apple.Preview.LSSharedFileList.plist
Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist
Saved Application State/com.apple.Preview.savedState
Log out and log back in. Launch the application and test.

Similar Messages

  • Preview is not responding even though it's been forced to quit

    Hi,
    My preview is not responding, and even though I've forced it to quit several times, it is still not responding.
    I've tried to go to Finder --> Go to folder --> ~/Library/Preferences/com.apple.Preview.plist --> and moved it to trash.
    But none of it is working!
    I'm studying for my exams, and I really need my "preview" to work.
    I would be extremely happy, if anyone could help me.
    Thanks

    Welcome to the Apple Community.
    First check that all your settings are correct, that calendar syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
    Make sure the calendars you are using are in your 'iCloud' account and not an 'On My Mac', 'On My Phone' or other non iCloud account (you can do this by clicking/tapping the calendar button in the top left corner of the application ), non iCloud calendars will not sync.
    If you are sure that everything is set up correctly and your calendars are in the iCloud account, you might try unchecking calendar syncing in the iCloud settings, restarting your device and then re-enabling calendar syncing settings.

  • TextEdit, App Store, Preview do not respond to clicking or keyboard shortcuts

    Late 2013 Macbook Pro Retina running Mavericks 10.9.4 with all software updated.
    A couple of days ago, I opened an image up in Preview only to find that the application would not respond to any clicks or keyboard shortcuts I made. If I were to hover over an icon on the top bar, it would recognize that I was doing that, but not do anything if I clicked on it. Ultimately, the only way to close the program to perform a force quit with Cmd-Opt-Shift-Esc or right-click on the dock and go to "Quit". It does not show up as not responding in the Force Quite menu, and the problem does not go away if I reboot the computer.
    I've also experienced the problem in two other apps to date - the App Store and TextEdit. Both will act like they're perfectly okay until I actually go to click on something, in which case they won't respond at all. There's no spinning pinwheel or freezing - it just acts like nothing is happening. (For example, if I launch the App Store from my browser directly to an app page, the "Download" or "Purchase" button will highlight when you hover over it but cannot be pressed. I have launched it from Finder, as well, so it's not that contributing to it.)
    These are the only apps I've noticed that are doing it, but they're all Apple apps. In contrast, Finder, iTunes, and Safari work as well as ever. Any help would be much appreciated.

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • Preview app not responding after having multiple images open

    Several images were opened using the preview app, the app stopped responding and I can't send the images to either iphoto or even delete the images.
    I can force quit the program but evertime I open an image the preview app opens and stops responding. Is there anything that can be done to prevent this?

    I can't seem to reproduce this with 10 connections. Can you start from a console and post a stace trace?
    run from a console.
    <sdev>/jdev/bin/sqldeveloper
    -kris

  • Preview bug, not responding to key strokes in full screen view immediately

    I've had leopard since it was released and have been very pleased with it for the most part. I update the software regularly.
    My problem is that since moving to leopard I cannot use the arrow keys (being the primary ones that I use) immediately upon going into full screen mode of preview, this is very irritating as I use many pdf files and find full screen the best view. I can get around this by pressing play in full screen then pausing and reverting to the arrow keys, but using so many pdf files this becomes very tiresome. Is there a patch for this bug?
    I have a macbook with 2gb ram, and intel 2.16ghz processors.

    If you want to report this to Apple, send a bug report (or enhancement request) via its Bug Reporter system. Join the Apple Developer Connection (ADC)—it's free and available for all Mac users and gets you a look at some development software. Since you already have an Apple username/ID, use that. Once a member, go to Apple BugReporter and file your bug report/enhancement request. You'll get a get a Bug ID number; thus, starting a dialog directly with engineering.

  • Preview is not responding since Maverick update

    IS anyone else having a problem opening photo files since the upgrade. My preview just keeps going to pinwheel mode.

    Might be corrupted Preview preferences ...
    Open the Finder. From the Finder menu bar click Go > Go to Folder
    Type or copy paste the following:
    ~/Library/Preferences/com.apple.Preview.plist
    Click Go then move the com.apple.Preview.plist file to the Trash.
    Restart your Mac then try Preview.
    message edited by:  cs

  • Preview not responding

    Just installed Preview.  Here are steps I did:
    open a jpg file
    full screen
    export the fill
    Then I cannot select other type of images such as PNG.  Then the preview seems not responding. Eventually I quit the full screen. The menu item File is highlighted but it does not repond for my clicks, I cannot quit Preview. I have to kill it from Apple icon.
    David Chu

    I reboot my Mac again. I open one jpg file first. It works fine. Then I open another one, with two files opened. Now the issue appears again. The Preview does not respond after quiting full screen.
    I killed the PreView. Relaunch it again. As expected, it restores my previous jpg files as in open status. I close them. I open one PDF file, and try the above steps again. In full screen I can export to different type.  However, I open anther jpg file (different from my previous two), now the no responding is back when I am in full screen and export.

  • My Pictures "not responding" - what is the purpose of the lr Previews.lrdata

    I find that I cannot open "My Pictues" with Windows Explorer (Windows XP) - it sits there and finally indicates "not responding."
    What I found is that if I move the Lightroom folder with the catalog and Previews out of "My Pictures" then the My Pictues folder will open very quickly.
    I moved the Lightroom folder back into My Pictures but tired various combinations of the content (first with both the catalog and previews in, then just the catalog, just the previews, etc.) and found that for some reason it appears that the Previews folder is the one that is causing the "not responding" issue.
    I have deleted the entire Lightroom folder and rebuilt the default catalog & previews data.  Same issue occurs.
    It could be a corrupted image file, but once I move the Lightroom folder out of My Pictures, I can open each image (and the folder) just fine.
    I understand what the purpose is of the Catalog but what does the Previews folder do?
    This is Lightroom 3.4.1 with Windows XP SP3.
    Thanks

    Just a guess, but easy enough to try is turning off thumbnail caching:
    http://www.howtogeek.com/howto/windows/prevent-windows-xp-from-creating-the-thumbsdb-thumb nail-cache-files/
    If you have a large number of pictures added since your last visit to the 'Pictures' folder in Windows Explorer it will try to create thumbnail images for all of them, including the LR preview files. If you are running on an older (i.e. slow) system it could take a long time to build them.
    I also suggest changing your default folder view setting for 'All Folders' to 'Details:'
    http://www.xp-tips.com/all-folders-view.html
    If still no joy try turning off Windows XP Indexing Service:
    http://www.mydigitallife.info/turn-off-and-disable-search-indexing-service-in-windows-xp/

  • Heavy lag and "not responding" when using Preview for PDFs

    Hi there,
    I have a problem with my MacBook Pro (9,1 15" Late 2012) running Mavericks 10.9.1.
    Sometimes (quite often in the last weeks) Mavericks getting furious when I try to preview PDFs. This happens:
    - I get an PDF. It came from my eXactScan add, from an email adress or I downloaded it - the source doesn't matter.
    - I open the finder and want to preview the PDF with the built in preview and I get the spinning circle / load indicator. The circle runns for a long time.
    - I can use Mavericks without any problems but the Finder only shows a small thumbnail of the file I wanted to preview.
    - Now it's getting dirty: when I double click the PDF to view it with the Preview app the whole system "crashes":
    the Preview app won't open (but it is shown in the dock),
    my open Mail and Chrome wont react any more or start to lagg very heavy,
    the Finder laggs very heavy
    but the OS (menubar, dock, etc) responds without any problems.
    If I open the "Close Apps" window the apps mentioned above are marked with "not responding".
    I waited for some time but nothing gets better.
    The only way to get rid of the problem is to restart the Mac which works without any problems.
    That's it.

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • Updated to 10.9.2 - preview now won't launch (starts but crashes on launch and sits 'not responding' and I have to forcequit).

    Any ideas of what might be the issue ? The issue appeared 'randomly' about 1 day after updating.
    After googling I tried the 'trash the containers' files in the library troubleshooing step, and repaired permissions, which made it work for about 1 day.
    Now again on launching preview by any method it sits in the doc not responding as has to be force quitted. I have since retried the 'trash the containers' thing and this didnt work, I emptied my cache, I repaired permissions... I'm stuck!
    Any ideas??!

    BTW, OS X 10.9.3 was released. I suggest you download and run the combo updater rather than use the smaller updater via the Mac App Store (MAS).
    OS X Mavericks 10.9.3 (Update (Combo)
    http://support.apple.com/kb/DL1746

  • Preview not responding while click printing

    Preview not responding while click printing....
    Anyone can help? Thx.....

    It happened after I upgrade to OS Lion.....

  • Computer not responding to video invitation

    I have just purchased an iSight, am on a wireless broadband connection, and the camera works fine for preview on iChat.
    However when I am invited or invite another iChat user with iSight for video or audio chat, my screen says it is "starting" the video or audio chat, but then says my computer is not responding. The other iChat users are successfully using their iSight cameras to video chat with each other.
    I've gone through all the troubleshooting tips.
    Any suggestions for why my computer is not responding? Is there an email address or phone number where I can communicate directly with support for iSight?

     Hello ilovemac. If BriarCroft does not respond, or if his response does not help you, does your iSight work with other apps? (How to test your iSight to ensure it is functional) If so, your problem is with iChat AV rather than with iSight.
    If your iSight does not work, contact the retailer who sold your your new iMac regarding warranty coverage.
    If your problem is not with your iSight, both parties to this (or any other troublesome) chat should test with more than one other user to determine which end of the connection is causing your symptoms. If you do not have enough available buddies for testing, you can find more Buddy Names for iChat Test here.
    If you cannot solve the problem after you have identified the problem system(s?), I suggest you start your own thread in the appropriate iChat AV Discussions so your problem gets specific, individual attention that is not commingled with someone else's similar problem.
    To get the best help, please post back as much as possible of the information requested in When do I Post a New iChat Topic? for the system that is having problems, starting about half way down the page.
    By my count, the list requests 20 items of information. (You may even find the problem in the process of gathering that info.) Also post the actions you have already tried to avoid getting the same recommendations that you already know do not work.
    If both of you have problems, provide the info for both systems in the same thread.
    If you have not already tried these suggestions, and if you want to exhaust all possibilities before posting in iChat AV Discussions, consider the relevant suggestions from Using iSight with iChat AV.
    Your daughter can also include the suggestions from Help for iChat AV 3 Problems that are relevant to her Tiger (OS X 10.4.4) iMac.

  • How to change the default font (Noteworthy) in Preview Annotation Note ?

    How to change the default font (Noteworthy) in Preview > Annotation > Note ?
    Thanks for any help guys. Noteworthy is horrible, in my view. But this does not matter. I simply do not want to use it, and woudl be fine with having helvetica back as the annotation typeface.
    Neither is Preview responding to changes I attempt in the type menu, nor did I find an entry when using “defaults read com.apple.Preview” in the Terminal.
    Any idea? Cheers.

    Sorry if this doesn't apply in Mountain Lion (no way to look at ML right now), but I see this in Preview under Mavericks:
    I click the annotation button (circled in red) and draw a box. I can then change the text to any active font using the drop down menu (circled in green).

  • Firefox won't open external links (from other programs), says its already running but not responding.

    I'm having this problem, everytime i click a link on other program, like the program's link on the about tab, or a youtube link on Live Messenger, it won't open, a dialog pops up saying firefox is already running and not responding, but it is there, and working.
    If it matters, i have the "beta" tab preview enabled on the windows 7 toolbar.

    You're welcome

  • Issue with Print Properties button not responding in Adobe Reader 10.1.10

    We've recently been upgrading Adobe Reader 9.4.4 to 10.1.10 and started having a few reports of the Print -> Properties box in Adobe Reader not responding.  When this happens Adobe Reader will crash if you click on the Print button.  If you go into Devices and Printers and try and access the Printer Properties you are prompted to install the driver for the device.  It does seem to be quite random, it will work fine for days and the suddenly happen.  I've done testing and have been able to get it happen by opening Outlook, Word or Excel but it is completely hit and miss.  Sometimes the issue will happen and other times no matter how many times you open and close the various applications it's fine. 
    Fortunately it only seems to be an issue when accessing Properties, if you just print there are no options which is probably why we don't have more complaints.  Unfortunately this didn't come to light until we'd rolled it out to 2000+ machines across 8 locations.
    So far I've tried the following:
    1. Upgraded to Adobe Reader 11.0.9 and same issue
    2. Created a test print queue using a different print driver (my machine has a different driver again and is using a different print server)
    3. Uninstalled a number of applications that have caused us issues with Office 2010 due to dodgy addins (Workshare and HP Filesite)
    4. Rolled back to 9.4.4 and seems OK.  Problem here is that they receive PDFs in formats not compatible with older than X.
    System is Windows 7 Enterprise SP1 32bit, Office Professional 2010, printing is to Ricoh Equitrac (Follow You)
    Anyone have a fix for this or come across this before.  I'm going to try testing with a Postscript driver to see if that helps, which is the last item on Adobe's troubleshooting list.

    Select a PDF file, CMD+I, check the Open With section, and ensure that AR is selected. If not, then select it and click on the Change All button. Alternatively, select Preview, which is my default PDF reader.

Maybe you are looking for