Preview is STILL frozen even after force quitting, rebooting and reopening. Help?!? I need to see my files!

Not sure what I did, but Preview continues to stay frozen even after force quitting, rebooting and reopening. It seems like it is trying to open all 720 pdf documents I have on my internal memory. That's my best guess... I really don't know what happened. I've tried clicking the 'close windows when closing application' option under general settings and every other thing I've seen listed on help sites... nothing is working. PLEASE HELP?!?

Back up all data. Quit Preview if it's running.
Hold down the option key and select Go ▹ Library from the Finder menu bar. From the Library folder, delete the following items, if they exist:
Containers/com.apple.Preview
Preferences/com.apple.Preview.LSSharedFileList.plist
Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist
Saved Application State/com.apple.Preview.savedState
Log out and log back in. Launch the application and test.

Similar Messages

  • Mail application does not respond even after forcing quit over and over

    My mail application is not responding. I have forced quit at least 5 times and I still get the beach ball. This just started happening 2 days ago and now I can't access my mail at all.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • HT201412 My lock screen is still frozen even after I reset it and restored it...what else can i do?

    I already reset it multiple times and I also restored it but I still can't slide to unlock the screen.

    You may need to kill firefox.exe using taskill or task manager. Have a look at
    * [[Firefox is already running but is not responding]]
    * [[firefox hangs]]
    Updating Adobe software with their download managers does sometimes run into problems, there is for instance posibilities an install has failed to complete properly see
    * [[Flash does not work properly or will not update]]

  • Hi tutor,my system preferences remains in hang and it does not respond even after force quit.May i have a advice la

    my sytem preferences remains in hang and is not responding even after force quit,may i have suggestion la

    Hello: Welcome to Apple Support Communities!
    Could you specify the Mac OS X version and also what computer you
    are using it on, with some detail? Some of these kinds of issues, while
    they may seem the same across various years of OS X, can have
    different causes and also different cures.
    With that information, someone may be capable of researching a reply
    most suited to try & see if it works in your computer + OS X system.
    One idea, which may/may not help, would be to start the computer
    from its most recent OS X DVD install disc, unless it has OS X 10.7
    or Later, where there is a Recovery partition on the HDD to boot from.
    Then use Disk Utility> repair disk, while there, also repair permissions.
    Thanks.
    Good luck & happy computing!

  • HT201272 when i start downloading a CD purchase it downloads approx 3 to 4 songs then just stops says downloading waited a hour still downloading had to force quit iTunes then reopen to complete download keeps doing this every time i purchase a cd any ide

    when i start downloading a CD purchase it downloads approx 3 to 4 songs then just stops says downloading waited a hour still downloading had to force quit iTunes then reopen to complete download keeps doing this every time i purchase a cd any ideas ?

    I too am facing this problem, however a little differently. I am in the process of uploading my vinyl collection to digital format in Audacity and am having this problem with multiple tracks when played in iTunes. The first few albums I ripped play just fine in iTunes, but the last few skip over about the last minute of every song and go to the next song. As you said, if you drag the time marker past the skipping point though, the rest of the song will play to the end just fine. I then synced these songs onto my iPod and they play perfectly straight through. I was leaning toward a bad mp3 encoding process that was maybe creating a glitch but I'm not sure at this point if they play correctly on my iPod. In quicktime the song will just stop playing at that specfic point, but if you hit play again, it will continue to the end. I can say though, I haven't seen this problem with any iTunes download, or ripped CD that I have ever put into iTunes (which makes my situation a tad different than yours), it's been purely the songs that I have imported via Audacity from LP's.

  • I was recently prompted to update iPhoto and make changes to the library.  I did it but it keeps hanging up in step 5 or 6 and won't complete the cycle.  I have used force quit, rebooted and started again several times.  How do i get this to work?

    I was recently prompted to update iPhoto and make changes to the library.  I did it but it keeps hanging up in step 5 or 6 and won't complete the cycle.  I have used force quit, rebooted and started again several times.  How do i get this to work?

    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
    If that fails:
    Restore from your back up, repair the Library and try again.

  • When I run repair permissions I continue to get this message even after a full reformat and re-install of OS.  "Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repai

    When I run repair permissions I continue to get this message even after a full reformat and re-install of OS.  "Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired."

    Doug,
    According to Apple, Mac OS X: Disk Utility's Repair Disk Permissions messages that you can safely ignore.

  • Tabs reopen on the start up even after force quitting

    I'm having the problem where Safari reopens my previous session even though I force quit the browser. Usually when I start up safari after a force quit, it opens the homepage only. I don't know if it's OS X LION doing this or what. I've already tried going to preferences - general/tabs and setting it to the default stuff. I also tried resetting safari, and it still doesn't work.
    Basically speaking, I want safari to just open my homepage after I force quit and reopen; not reopen the tabs I had going from session prior to the force quit.

    Welcome to Apple Support Communities
    It's possible that OS X got damaged because of this update.
    Hold the Shift key while your Mac is starting to try to start up in safe mode. If you can start up, reinstall the update that got frozen, and finally, restart.
    If you can't start up in safe mode, you will need to reinstall OS X or restore a backup. Which Mac OS X version do you have? If it's 10.6, you will have to insert the Snow Leopard DVD and hold the C key while your Mac is starting, and if it's 10.7 or 10.8, hold Command and R keys while your Mac is starting to start in Recovery

  • Process wont quit even after forced quit.

    so lately my MPB has been running really hot and according to istat my cpu a is running normally 140-170F. i decided to look at my activity monitor and found a process running called "asterisk" that was running 99% of my CPU. tried to use force quit and it just popped back up. i used spotlight to search for it and a folder came up. i didnt want to delete it or anything incase it was being used for something. but i dont know what it is linked to or how it got onto my computer.
    should i delete it or what? i just wanted to get some opinions before i messed up my MBP

    bradchand wrote:
    I have a new MacBookPro OSX 10.7.2 from the first day the laptop will wakeup from hibernation or sleep after the battery dies.
    I try to let the battery cycle fully before plugging in and reguaarly the laptop shutsdown when the battery is low.
    When i try to turn it back on it starts the wake up process with indicator bars showing progress, then it stops at about three bars and just beeps indefinatly until i power off the machine when i turn it back on it comes up but ive lost everything i was working on!
    very frustrating, why wont it properly wake up after a low battery hibernation??!????
    Well the question is when this happened the first time and you lost everything you were working on why did you let it happen the second time or the third or forth and not plug the computer in.
    It may be frustrating but there is only one person to blame and that is you. Not Apple and not the computer. As YOU knew exactly what was going to happen but you let it happen anyway.
    The true definition of insanity is doing the same things over and over and expecting a different outcome.

  • HT201276 Even after Force Quit was used on iTunes it came right back. I think this time it's ****** off!!! Help.

    I don't know what else to try. Is this thing possesed or what? Do I need a priest?

    Check Dashboard to see if you have any iTunes-related widgets running. If so, close them and see if that makes a difference. Similarly, look for any third-party apps that may be related to iTunes, such as apps that copy "now playing" information to a web site.
    Another possibility is external speakers, if you have them. Another user here found that a loose speaker connection may cause random launching and playing on iTunes. Try wiggling the speaker plug and see if that causes iTunes to launch.  If so, unplugging and reconnecting the speakers may cure the problem. If not, you may have a defective speaker jack or an off-size plug on the speakers.
    Hope this helps.

  • Premiere freezing and delayed playback, plays audio after force quit

    I'm working with 350 hours of AVCHD c100 and h264 from 5D. The media is on a thunderbolt RAID 1 and I'm running CC 2014 on a 2014 Mac Pro with 6 cores, 3gb GPU and 32GB ram.
    After about an hour of editing, I get delayed playback, and delayed response from keyboard or trackpad input. I can save - and after that I've waited up to a half an hour while the program is frozen. If it froze during playback, the audio continues to play through the system even after force quit. The only way to start over is a system restart.
    any ideas? I've had trouble moving projects in the past, and media cache issues were to blame for similar symptoms, but it's much worse this time

    First two things to check are permissions and prefs.
    Prefs: go to Documents/Adobe/Premiere Pro/8.0 and rename the folder "<username>-Profile." When you launch PPro, all new prefs will be written.
    Permissions: fixing permissions problem that impedes start of Adobe applications | After Effects region of interest

  • Pages file document went missing after force quit. cant find it anywhere even after using recovering files softwares. HELP

    pages file document went missing after force quit. cant find it anywhere even after using recovering files softwares. HELP
    i was working on a document with pages. while transferring files from USB, the 'pinball' thing popped up for the longest time which lead me to force quit the document. the document had been saved before quitting. however, my macbook starts to reboot, and after rebooting that specific file is missing. Before it quit, it says that the file is locked and asked me to create a duplicate, which i clicked yes to.

    Hi,
    just to say that while waiting for a help
    I decided to go back from zero and moved to a second network (thanks i got some few computers available for my tests ) and this time i run in another trouble wich is the subject of a former post (with no reply...) <<HELP!! "Checksum failed" & "Integrity check on decrypted field failed ">>
    http://forum.java.sun.com/thread.jspa?threadID=791804&messageID=9468957#9468957
    Seems this always just leads us to problems...
    Strange Sun Java Security Team just won't do anything to help us deploy quite easily on one of the most widely-spread platform ( despite we don't like them that much it's MS servers (2000 and 2003) )
    Anyway if one could help... on one of the two issues Thanks

  • Iphoto frozen, won't force quit - but pretends to!

    Iphoto has simply frozen, won't force quit and hides until I call up all open windows by squeezing the mouse buttons - it shows as a window with a blue highlight all around.  Not sure whats happened.  Tried connecting camera and importing, but wont open - still stays hidden from view.  Also tried synching Iphone but same happens.  Small dot shows Iphoto as open, but nowhere to be seen until I squeeze the mouse - then the highlighted window pops up, but doesn;t allow me to do anything and disappears as soon as I let go of the ouse buttons. Help please....

    Try trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder.
    (On 10.7: Hold the option (or alt) key while clicking on the Go menu in Finder to access the User Library)
    (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
    What's the plist file?
    For new users: Every application on your Mac has an accompanying plist file. It records certain User choices. For instance, in your favourite Word Processor it remembers your choice of Default Font, on your Web Browser is remembers things like your choice of Home Page. It even recalls what windows you had open last if your app allows you to pick up from where you left off last. The iPhoto plist file remembers things like the location of the Library, your choice of background colour, whether you are running a Referenced or Managed Library, what preferences you have for autosplitting events and so on. Trashing the plist file forces the app to generate a new one on the next launch, and this restores things to the Factory Defaults. Hence, if you've changed any of these things you'll need to reset them. If you haven't, then no bother. Trashing the plist file is Mac troubleshooting 101.

  • IPhoto doesn't update to modified pics after force quit

    iPhoto didn't respond to my 'quit' command, so I chose to +force quit+ it. Before I did so, iPhoto had a problem connecting to Facebook, which seemed to cause iPhoto not being able to quit (this happened to me several times recently, and I always had to end up force quitting iPhoto). Every time I clicked on an album under FACEBOOK on the left column of the iPhoto application window, an error message came up saying +"Facebook authentication with server failed. Please check your login and password information."+ I thought perhaps stopping iPhoto from syncing with Facebook would help, so I +removed my Facebook account from iPhoto+, in an attempt to set up the connection again where I would re-enter my login and password information.
    However, after this, when I clicked on a photo and then clicked the Facebook botton on the bottom right corner, then clicked *Set Up* in the message box to +set up iPhoto to publish to Facebook+, the Facebook login box never completed loading (it was all white and plank besides the loading bar on the bottom which never exceeded loading more than about 12%). I waited for more than half an hour and the loading didn't process any longer, so I closed the box. I tried this for several times in the next few hours and the same loading problem came up each time.
    In the mean while, the Faces under LIBRARY in iPhoto had an +updating circle+ next to it which seemed never able to end the search. So I did some search over the Internet to find solutions to the problem, and came across with this: _http://discussions.info.apple.com/thread.jspa?threadID=2444899_.
    The problems now were that 1) iPhoto could not load me to the Facebook login page for me to re-enter my Facebook information for iPhoto; and 2) iPhoto could not quit.
    Because the solution posed on the above link has a first step of "quit iPhoto", so I force quitted iPhoto and followed the 1) to 6) processes stated in that thread (i.e.: removed ~/Library/Caches/, ~/Library/Preferences/com.apple.iPhoto.LSSharedFileList.plist, and ~/Library/Preferences/com.apple.iPhoto.plist to trash; deleted iphoto.apple.com inside Keychain Access; restarted computer; and launched iPhoto again).
    This time I could come to the Facebook login page on iPhoto, and quit iPhoto for no problem. However, I now find that some of the pictures I edited within iPhoto before force quitting do not show the modified versions when I open them, even though the +modified versions+ are shown in thumbnails and they can be located in +iPhoto library+ (~/iPhoto Library/Modified/year*/album name/picture name*). The other weird thing is - the problem does not occur to all photos I edited before force quitting (e.g. for two photos I edited one after another, one has the problem and the other does not).
    I did some search over the Internet before posting this message, and found one to be a possible solution to my problem: _http://discussions.info.apple.com/thread.jspa?threadID=2771968&tstart=15_
    Nevertheless, I'm a bit resistent to downloading +iPhoto Library Manager+ in thinking of the down sides of doing so, if there are any. What would be the best way to solve my current problem? How could I get iPhoto to recognize and link to the modified photos instead of the original files? By the way, I did not have this problem before force quitting iPhoto.
    Thank you in advance for all your inputs!

    i'd like to keep all modified files because it took me quite some work to edit the pictures
    Then recover them from the damaged Library and import them to the new one. That said, remember they will be treated as "new" photos, not as edited versions of the others. There is no way to recreate that link.
    1) Would it be bad for me to keep working with my old iPhoto library?
    This library is corrupted. It is known to be damaged. The chances of dataloss are greatly increased. You will have more problems. Personally, I wouldn't.
    2) How to *back up*? And I assume it should be conducted regularly?
    *Most Simple Back Up:*
    Drag the iPhoto Library from your Pictures Folder to another Disk. This will make a copy on that disk.
    *Slightly more complex:*
    Use an app that will do incremental back ups. This is a very good way to work. The first time you run the back up the app will make a complete copy of the Library. Thereafter it will update the back up with the changes you have made. That makes subsequent back ups much faster. Many of these apps also have scheduling capabilities: So set it up and it will do the back up automatically. Examples of such apps: Chronosync or DejaVu . But are many others. Search on MacUpdate
    *I'm Serious about Back Ups.* +And you should be too.+
    My Library lives on my iMac. It’s Backed up to two external hard disks every day. These disks are permanently attached to the iMac. These back ups run automatically. One is done by Time Machine, one is a bootable back up done by SuperDuper
    It’s also backed up to a portable hard disk when ever new photos are added. This hard disk lives in my car. For security, this disk is password protected.
    I have a second off-site back up at a relative’s house across town. That’s updated every 3 or 4 months.
    My Photos are backed up online. There are many options: Flickr, Picasa, SmugMug etc. However, check the terms of your account carefully. While most sites have free uploading, you will often find that these uploads are limited in terms of the file size or the bandwidth you can use per month. For access that allows you to upload full size pics with no restrictions you may need to pay.
    Every couple of months I test the back ups to make sure they are working correctly. It’s very easy to mis-configure a back up application, and the only way to protect against that is to do a trial restore.
    3) Should I un-do the removal of ~/Library/Caches/, ~/Library/Preferences/com.apple.iPhoto.LSSharedFileList.plist, and ~/Library/Preferences/com.apple.iPhoto.plist, as well as the delete of iphoto.apple.com inside Keychain Access?
    No.
    Regards
    TD
    R

  • Why is the Lightroom preview folder so big, even after purging the 1:1 previews?

    1:1 or full-size previews take up a large amount of HD space, often many 10's of GB's. This is why building them on demand is an alternative to building them up front, and why you have options for auto or manually purging them. That said, it may not always be possible to delete 1:1 previews - more later. 
    Standard-sized previews are based on the pixel size option you chose in Catalog Settings. You have 4 choices: 1024, 1440, 1680 and 2048. If all you want is standard-sized then choose a size equal to or greater than your screen size. Lr also builds smaller versions at the same time. These are used for the thumbnail, 1:2, 1:3 and 1:4 zoom levels. Adobe call this the "preview pyramid". 
    1:1 previews will not be deleted unless your chosen standard-sized preview is less than half the size of the full-sized preview. For example, you have images with pixel dimensions of 3072 by 2048 pixels (6MP camera such as Canon 10D) and have selected 1680 pixels for standard-sized previews. Since a 1680 pixel preview is more than half the size of the original the full-sized preview will be kept, even after using the purge 1:1 preview command. Had you chosen 1440 pixel for standard-sized previews then the full-sized would have been purged (i.e. 3072/2=1536, which is greater than 1440). Now take the example of a larger camera, say a 8MP camera such as the Canon 1DMKII with an image size of 3504 by 2336 pixels. With the standard-sized set at 1680 pixels the full-size will again be purged (i.e. 3504/2=1752 pixels, which is greater than 1680 pixels). 
    Another thing worth mentioning - Lightroom will usually delay purging previews for deleted images until after the application has been closed and reopened, even then it might take a few minutes to clear the purged previews. The idea here is to ensure the previews don't get deleted whilst there's still a chance that they may be needed (e.g. you removed images by mistake then use Undo command to reinstate them). 
    Hopefully above explains why Lightroom doesn't behave as you expect. If it makes your head spin, think how much mine spun when writing it.

    The chance of an answer is inversely proportional to the length of the posting. ;)
    You do not indicate what your preview setting was while you accumulated a 12Gb preview folder. Nor do you indicate how many images are in your catalog.
    Given your screen size of 1280 (laptp?) I would set the preview size to 1440 since this is still far less than half of your D3 images.
    Cropping - I'll safely guess - has no effect on your preview size choices.
    I confess that preview sizing and purging is confusing. I avoid the confusion by shouting "more disk, mama".

Maybe you are looking for