Preview keeps crashing and there's no preference plist file for Preview in Library. What should I do?
Everytime I tried to open Preview, it displayed a dialogue saying: "Mac OS X needs to repair your Library to run applications. Type your password to allow this." However, as I typed my password and clicked Repair button, Preview keeps crashing. I tried to look for its plist file in the Library but I did not see any. Please help me.
Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar.
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Process: Preview [9244]
Path: /Applications/Preview.app/Contents/MacOS/Preview
Identifier: com.apple.Preview
Version: 7.0 (826.4)
Build Info: Preview-826004000000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [142]
Responsible: Preview [9244]
User ID: 501
Date/Time: 2014-07-22 16:30:24.841 -0400
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: FE391FE3-CC6B-5FD4-CAA8-D3FA17BEDAF6
Sleep/Wake UUID: 1DDB28FF-5292-4C9E-909C-0392EC1D9338
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSOutlineView', reason: 'NSOutlineView error removing child indexes <NSIndexSet: 0x60800102c720>[number of indexes: 1 (in 1 ranges), indexes: (4)] in parent 0x0 (which has 3 children).'
terminating with uncaught exception of type NSException
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff9840e25c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff98d59e75 objc_exception_throw + 43
2 AppKit 0x00007fff8c8e2738 -[NSOutlineView _validateParentRowEntry:reason:indexes:] + 0
3 AppKit 0x00007fff8c8e2bb1 -[NSOutlineView _removeItemsAtIndexes:inParentRowEntry:withAnimation:] + 97
4 AppKit 0x00007fff8c8e4752 -[NSOutlineView removeItemsAtIndexes:inParent:withAnimation:] + 249
5 Preview 0x000000010b8d57de Preview + 600030
6 Preview 0x000000010b8d5532 Preview + 599346
7 libdispatch.dylib 0x00007fff8e00b28d _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff8e013b66 _dispatch_barrier_sync_f_slow_invoke + 46
9 libdispatch.dylib 0x00007fff8e00b28d _dispatch_client_callout + 8
10 libdispatch.dylib 0x00007fff8e012ef0 _dispatch_main_queue_callback_4CF + 333
11 CoreFoundation 0x00007fff983754f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
12 CoreFoundation 0x00007fff98330714 __CFRunLoopRun + 1636
13 CoreFoundation 0x00007fff9832fe75 CFRunLoopRunSpecific + 309
14 HIToolbox 0x00007fff95613a0d RunCurrentEventLoopInMode + 226
15 HIToolbox 0x00007fff956137b7 ReceiveNextEventCommon + 479
16 HIToolbox 0x00007fff956135bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
17 AppKit 0x00007fff8c31824e _DPSNextEvent + 1434
18 AppKit 0x00007fff8c31789b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
19 AppKit 0x00007fff8c30b99c -[NSApplication run] + 553
20 AppKit 0x00007fff8c2f6783 NSApplicationMain + 940
21 libdyld.dylib 0x00007fff8f9af5fd start + 1
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff986ae866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff94ce535c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff938a5b1a abort + 125
3 libc++abi.dylib 0x00007fff8f928f31 abort_message + 257
4 libc++abi.dylib 0x00007fff8f94e952 default_terminate_handler() + 264
5 libobjc.A.dylib 0x00007fff98d5a30d _objc_terminate() + 103
6 libc++abi.dylib 0x00007fff8f94c1d1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff8f94c246 std::terminate() + 54
8 libobjc.A.dylib 0x00007fff98d5a0b0 objc_terminate + 9
9 libdispatch.dylib 0x00007fff8e00b2a1 _dispatch_client_callout + 28
10 libdispatch.dylib 0x00007fff8e013b66 _dispatch_barrier_sync_f_slow_invoke + 46
11 libdispatch.dylib 0x00007fff8e00b28d _dispatch_client_callout + 8
12 libdispatch.dylib 0x00007fff8e012ef0 _dispatch_main_queue_callback_4CF + 333
13 com.apple.CoreFoundation 0x00007fff983754f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
14 com.apple.CoreFoundation 0x00007fff98330714 __CFRunLoopRun + 1636
15 com.apple.CoreFoundation 0x00007fff9832fe75 CFRunLoopRunSpecific + 309
16 com.apple.HIToolbox 0x00007fff95613a0d RunCurrentEventLoopInMode + 226
17 com.apple.HIToolbox 0x00007fff956137b7 ReceiveNextEventCommon + 479
18 com.apple.HIToolbox 0x00007fff956135bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
19 com.apple.AppKit 0x00007fff8c31824e _DPSNextEvent + 1434
20 com.apple.AppKit 0x00007fff8c31789b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
21 com.apple.AppKit 0x00007fff8c30b99c -[NSApplication run] + 553
22 com.apple.AppKit 0x00007fff8c2f6783 NSApplicationMain + 940
23 libdyld.dylib 0x00007fff8f9af5fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff986af662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8e00d421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8e00d136 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff986aee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff94ce5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff94ce8fb9 start_wqthread + 13
Thread 3:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff986ae716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff94ce6c77 _pthread_cond_wait + 787
2 com.apple.CoreVideo 0x00007fff8ba15464 CVDisplayLink::waitUntil(unsigned long long) + 244
3 com.apple.CoreVideo 0x00007fff8ba14998 CVDisplayLink::runIOThread() + 496
4 com.apple.CoreVideo 0x00007fff8ba1478f startIOThread(void*) + 147
5 libsystem_pthread.dylib 0x00007fff94ce4899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff94ce472a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff94ce8fc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff986aee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff94ce5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff94ce8fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff986aaa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff986a9d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff98330f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff98330539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff9832fe75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8c4b805e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff94ce4899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff94ce472a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff94ce8fc9 thread_start + 13
Thread 6:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff986aaa56 semaphore_wait_trap + 10
1 libsystem_platform.dylib 0x00007fff93845451 _os_semaphore_wait + 16
2 libdispatch.dylib 0x00007fff8e011982 _dispatch_barrier_sync_f_slow + 310
3 com.apple.Preview 0x000000010b8caeff 0x10b843000 + 556799
4 libdispatch.dylib 0x00007fff8e00e1bb _dispatch_call_block_and_release + 12
5 libdispatch.dylib 0x00007fff8e00b28d _dispatch_client_callout + 8
6 libdispatch.dylib 0x00007fff8e00d082 _dispatch_root_queue_drain + 326
7 libdispatch.dylib 0x00007fff8e00e177 _dispatch_worker_thread2 + 40
8 libsystem_pthread.dylib 0x00007fff94ce5ef8 _pthread_wqthread + 314
9 libsystem_pthread.dylib 0x00007fff94ce8fb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff986aee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff94ce5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff94ce8fb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff986aee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff94ce5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff94ce8fb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff986aee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff94ce5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff94ce8fb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff986aee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff94ce5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff94ce8fb9 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff986aee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff94ce5f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff94ce8fb9 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff986aea3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff938c4dc0 nanosleep + 200
2 com.apple.Foundation 0x00007fff93a5966d +[NSThread sleepForTimeInterval:] + 156
3 com.apple.PDFKit 0x00007fff8b7b0efb -[PDFDisplayView periodicFlushRoutine:] + 94
4 com.apple.Foundation 0x00007fff93a2f76b __NSThread__main__ + 1318
5 libsystem_pthread.dylib 0x00007fff94ce4899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff94ce472a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff94ce8fc9 thread_start + 13
Thread 13:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff986aea3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff938c4dc0 nanosleep + 200
2 libsystem_c.dylib 0x00007fff938c4cb2 usleep + 54
3 com.apple.AppKit 0x00007fff8c57c17d -[NSUIHeartBeat _heartBeatThread:] + 2132
4 com.apple.Foundation 0x00007fff93a2f76b __NSThread__main__ + 1318
5 libsystem_pthread.dylib 0x00007fff94ce4899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff94ce472a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff94ce8fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7cd1a310 rcx: 0x00007fff543bae68 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff543bae90 rsp: 0x00007fff543bae68
r8: 0x6e6f697470656378 r9: 0x00007fff938cd8d0 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff543baff0 r13: 0x00007fff543bb500 r14: 0x0000000000000006 r15: 0x00007fff543baed0
rip: 0x00007fff986ae866 rfl: 0x0000000000000206 cr2: 0x00007fff938a5a9d
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x10b843000 - 0x10ba26fef com.apple.Preview (7.0 - 826.4) <40BAB370-D0EA-399C-94E0-F67F8131AAC7> /Applications/Preview.app/Contents/MacOS/Preview
0x10bad5000 - 0x10bb00fff com.apple.MediaUI (1.1 - 27) <2482C4A0-6D72-3870-AEF1-31F6015F2719> /System/Library/PrivateFrameworks/MediaUI.framework/Versions/A/MediaUI
0x10d437000 - 0x10d43fff3 libCGCMS.A.dylib (599.25.10.1) <9A4FAAD7-1C16-33F8-A615-1DCAB0546E31> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x10d449000 - 0x10d471ffb libRIP.A.dylib (599.25.10.1) <623091DF-5769-3326-90EB-44EFC8087660> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x10d481000 - 0x10d484ffa libCGXType.A.dylib (599.25.10.1) <9E609F91-BD17-3C51-A877-C80E7183A867> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x110781000 - 0x110787ff7 com.apple.BookKit (1.0.1 - 158) <34C7F87F-63B6-3E53-A7B1-8A6656405F41> /System/Library/PrivateFrameworks/BookKit.framework/BookKit
0x112f58000 - 0x112f58ff6 +cl_kernels (???) <1FDE3583-B3CA-4A31-B378-77C50EB7DEA9> cl_kernels
0x112f5e000 - 0x112f5ffeb +cl_kernels (???) <99952F07-6279-4930-B635-D7E070703531> cl_kernels
0x112f68000 - 0x112f69ff9 +cl_kernels (???) <C006DA09-E1F2-4978-A152-0117FB878D58> cl_kernels
0x112f6b000 - 0x113051fef unorm8_bgra.dylib (2.3.58) <280D6FDD-8CA5-36EC-9EA1-D7DC09598E20> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x1130a3000 - 0x1130a3fe7 +cl_kernels (???) <AF337849-E12A-4228-9D8E-8D2ED1A5FE84> cl_kernels
0x1130a8000 - 0x1130a9fef +cl_kernels (???) <ED9C5FBD-4B0D-4A95-85AD-9AE2BEFDBF77> cl_kernels
0x1130ab000 - 0x113190fe7 unorm8_argb.dylib (2.3.58) <7B4A2580-C169-3ABC-8F62-B766914C59DD> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_argb.dylib
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0x7fff96c2c000 - 0x7fff96c2eff7 com.apple.securityhi (9.0 - 55005) <18C42525-688C-3D47-B9C9-1E0F8F58FA64> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff96c2f000 - 0x7fff96c93fff com.apple.datadetectorscore (5.0 - 354.5) <0AE9749A-6BFC-3032-B802-210DF59AEDB0> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff96ca7000 - 0x7fff96ca7fff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff96ca8000 - 0x7fff96caaff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff96cab000 - 0x7fff96cb0fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x7fff96cb1000 - 0x7fff96e4dff3 com.apple.QuartzCore (1.8 - 332.3) <72003E51-1287-395B-BCBC-331597D45C5E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff96e94000 - 0x7fff96f58ff7 com.apple.backup.framework (1.5.4 - 1.5.4) <195DA868-47A5-37E6-8CF0-9BCF11846899> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff96f5b000 - 0x7fff96f5bfff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff96f5c000 - 0x7fff96f65ff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x7fff96fd1000 - 0x7fff970f3fff com.apple.avfoundation (2.0 - 651.12.1) <FF001F98-E198-3B1D-A7EB-A8C48E6E34A3> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff97fa2000 - 0x7fff97feeffe com.apple.CoreMediaIO (408.0 - 4570) <72371044-3FF2-3538-8EE1-C7C20F7C60A0> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff97fef000 - 0x7fff980bafff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff980bb000 - 0x7fff98109ff7 com.apple.opencl (2.3.59 - 2.3.59) <044485A4-A50C-34CE-A1F9-35A50CC68313> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff9810a000 - 0x7fff98239fef com.apple.MediaControlSender (2.0 - 200.34.4) <FC24EC8D-2E46-3F76-AF63-749F30857B96> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff9823a000 - 0x7fff98269fd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff982c0000 - 0x7fff984a5fff com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff984a6000 - 0x7fff984a7fff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff9851d000 - 0x7fff9852ffff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff98593000 - 0x7fff98595fff libRadiance.dylib (1043) <9813995C-DEAA-3992-8DF8-320E4E4E288B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff98596000 - 0x7fff985a6ffb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff985b4000 - 0x7fff985c1ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff985c2000 - 0x7fff98609ff7 libcups.2.dylib (372.4) <36EA4350-43B4-3A5C-9904-10685BFDA7D4> /usr/lib/libcups.2.dylib
0x7fff9860a000 - 0x7fff98634ff7 libsandbox.1.dylib (278.11.1) <D98EE9E5-BEB9-3396-924B-9CD100E81C41> /usr/lib/libsandbox.1.dylib
0x7fff9863b000 - 0x7fff9863dffb libutil.dylib (34) <DAC4A6CF-A1BB-3874-9569-A919316D30E8> /usr/lib/libutil.dylib
0x7fff98650000 - 0x7fff98669ff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff98699000 - 0x7fff986b5ff7 libsystem_kernel.dylib (2422.110.17) <873931CE-D1AF-3596-AADB-D2E63C9AB29F> /usr/lib/system/libsystem_kernel.dylib
0x7fff986b6000 - 0x7fff98856ff7 GLEngine (9.6.1) <28300FBD-E3B2-35D2-BB54-77DCE62FC371> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundl e/GLEngine
0x7fff98c33000 - 0x7fff98c4eff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff98d4c000 - 0x7fff98ef9f27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x7fff98f3b000 - 0x7fff98faaff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff98fab000 - 0x7fff98fc8ff7 com.apple.framework.Apple80211 (9.4 - 940.60) <043C7CFD-B57B-3F9D-B0FE-CA4B97C43968> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff98fc9000 - 0x7fff99164ff8 com.apple.CFNetwork (673.3 - 673.3) <4375B7CB-34B6-3A26-99AC-2D2404AD9C9B> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff991a6000 - 0x7fff991b1ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff991b2000 - 0x7fff991b7fff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff99208000 - 0x7fff99220ff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
External MPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
My iMac keeps crashing and I have no idea why
My iMac keeps crashing, and I don't know why. It started yesterday and for some reason just fails. I get an message saying it has shut down due to an error, and this is then the details of the error report it produces.
Can anyone please help and tell me what is wrong?
Huge thanks.
Hardware Overview:
Model Name: iMac
Model Identifier: iMac9,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.93 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 6 MB
Memory: 8 GB
Bus Speed: 1.07 GHz
Boot ROM Version: IM91.008D.B08
SMC Version (system): 1.45f0
Serial Number (system): VM******0TM
Software OS X 10.9 (13A603)
Error report as follows:
Anonymous UUID: 954FEFB3-53EC-843A-0739-711F6D804866
Sun Nov 24 16:20:47 2013
panic(cpu 0 caller 0xffffff801dadc19e): Kernel trap at 0xffffff7f9fdceef1, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff7f9fdceef1, CR3: 0x00000000012fe000, CR4: 0x0000000000000660
RAX: 0x0000000000000000, RBX: 0x0000000000000006, RCX: 0x0000000003000000, RDX: 0xffffff8034a5d960
RSP: 0xffffff810e0a3740, RBP: 0xffffff810e0a37a0, RSI: 0xffffff81004a1068, RDI: 0xffffff8034a5d960
R8: 0xffffff801e0d2b30, R9: 0xffffff81004a1068, R10: 0xffffff810e0a34b0, R11: 0x0000000000000206
R12: 0x0000000000000020, R13: 0xffffff810e0a3ab4, R14: 0xffffff8030a0ba08, R15: 0x0000000000000001
RFL: 0x0000000000010282, RIP: 0xffffff7f9fdceef1, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff7f9fdceef1, Error code: 0x0000000000000010, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff810e0a33d0 : 0xffffff801da22f69
0xffffff810e0a3450 : 0xffffff801dadc19e
0xffffff810e0a3620 : 0xffffff801daf3606
0xffffff810e0a3640 : 0xffffff7f9fdceef1
0xffffff810e0a37a0 : 0xffffff7f9fdcfda2
0xffffff810e0a39b0 : 0xffffff7f9fde0077
0xffffff810e0a3a30 : 0xffffff801ddb3671
0xffffff810e0a3a90 : 0xffffff801dbdf80d
0xffffff810e0a3ae0 : 0xffffff801dbf4360
0xffffff810e0a3b80 : 0xffffff801dbe5f15
0xffffff810e0a3c30 : 0xffffff801dbe67d2
0xffffff810e0a3f50 : 0xffffff801de3de23
0xffffff810e0a3fb0 : 0xffffff801daf3e06
BSD process name corresponding to current thread: mds_stores
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000001d800000
Kernel text base: 0xffffff801da00000
System model name: iMac9,1 (Mac-F2218FA9)
System uptime in nanoseconds: 705898990026
last loaded kext at 511933163642: com.apple.filesystems.smbfs 2.0.0 (addr 0xffffff7f9e370000, size 335872)
last unloaded kext at 705842715414: com.trendmicro.kext.filehook 1.5.0 (addr 0xffffff7f9fdce000, size 98304)
loaded kexts:
com.trendmicro.kext.KERedirect 1.0.0
com.seagate.driver.PowSecLeafDriver_10_5 5.1.1
com.seagate.driver.PowSecDriverCore 5.1.1
com.apple.filesystems.smbfs 2.0.0
com.apple.filesystems.msdosfs 1.9
com.apple.filesystems.cddafs 2.6.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.11
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleHDAHardwareConfigDriver 2.5.2fc2
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.iokit.IOBluetoothUSBDFU 4.2.0f6
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleBacklight 170.3.5
com.apple.GeForceTesla 8.1.8
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.nvidia.NVDAStartup 8.1.8
com.apple.driver.iPodSBCDriver 1.7.0
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.nvenet 2.0.21
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBOHCI 650.4.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOFireWireSBP2 4.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.93 GHz, 8 GB, SMC 1.45f0
Graphics: NVIDIA GeForce GT 130, NVIDIA GeForce GT 130, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x8783, 0x53524433344731333333534D414300000000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x8783, 0x53524433344731333333534D414300000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000342ASQ, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5670S, 295 MB
USB Device: Built-in iSight
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: IR Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:
<Edited by Host>And what is wrong with Trend Micro Titanium as a package?
1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack, and what you should and should not do to protect yourself from that threat. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
If you find this comment too long or too technical, read only sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. OS X security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
That means, in practice, that you never use software that comes from an untrustworthy source, or that does something inherently untrustworthy. How do you know what is trustworthy?
Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are in this category, though not all are necessarily harmful.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself from malware.
7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use one of the free anti-virus products in the Mac App Store — nothing else.
Why shouldn't you use commercial "anti-virus" products?
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. Most of the real-world danger of malware attack comes from highly targeted "zero-day" exploits that are not yet recognized.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
8. An anti-malware product from the App Store, such as "ClamXav," doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An anti-virus app is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
Anti-virus software may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use the software unless a network administrator requires you to do it.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user you don't have to live in fear that your computer is going to be infected every time you install an application, read email, or visit a web page. But neither should you have the false idea that you will always be safe, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices. -
Safari keeps crashing and wont reset or clear history.
Safari keeps crashing and a Netflix pop up opens everytime I open Safari. The same window and tabs keep reloading every time I open Safari. I have tried clearing the history and resetting Safari, but nothing is working.
Below is the error report I am getting.
Please help!
Date/Time:
2013-02-05 10:58:26 -0800
OS Version:
10.7.5 (Build 11G63)
Architecture:
x86_64
Report Version: 9
Command:
Safari
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Version:
6.0.2 (7536.26.17)
Build Version: 2
Project Name:
WebBrowser
Source Version: 7536026017000000
Parent:
launchd [122]
PID:
22292
Event:
hang
Duration:
0.98s
Steps:
10 (100ms sampling interval)
Pageins:
0
Pageouts:
0
Process:
Safari [22292]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Architecture:
x86_64
UID:
502
Thread 0x44c887
DispatchQueue 63
User stack:
10 ??? (in Safari) [0x10b170f2c]
10 SafariMain + 166 (in Safari) [0x10b38735a]
10 NSApplicationMain + 867 (in AppKit) [0x7fff918f3eac]
10 -[NSApplication run] + 470 (in AppKit) [0x7fff916779b9]
10 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 162 (in Safari) [0x10b1c234f]
10 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135 (in AppKit) [0x7fff9167b07d]
10 _DPSNextEvent + 659 (in AppKit) [0x7fff9167b779]
10 BlockUntilNextEventMatchingListInMode + 62 (in HIToolbox) [0x7fff943683fa]
10 ReceiveNextEventCommon + 355 (in HIToolbox) [0x7fff9436856d]
10 RunCurrentEventLoopInMode + 277 (in HIToolbox) [0x7fff943612bf]
10 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff94f33486]
10 __CFRunLoopRun + 1724 (in CoreFoundation) [0x7fff94f33e7c]
10 _dispatch_main_queue_callback_4CF + 257 (in libdispatch.dylib) [0x7fff8ceb98bf]
10 _dispatch_queue_invoke + 71 (in libdispatch.dylib) [0x7fff8ceb913f]
10 _dispatch_source_invoke + 649 (in libdispatch.dylib) [0x7fff8cebc497]
10 __-[NSPersistentUIManager acquireDirtyState]_block_invoke_1 + 53 (in AppKit) [0x7fff916d5958]
10 -[NSPersistentUIManager flushPersistentStateAndClose:waitingUntilDone:] + 182 (in AppKit) [0x7fff916d5a7a]
10 -[NSPersistentUIManager flushAllChangesOptionallyWaitingUntilDone:updatingSnapshots:] + 715 (in AppKit) [0x7fff916d5d73]
10 _dispatch_barrier_sync_f_invoke + 33 (in libdispatch.dylib) [0x7fff8ceb9c75]
10 __-[NSPersistentUIManager flushAllChangesOptionallyWaitingUntilDone:updatingSnapshots:]_block_invoke_1 + 1698 (in AppKit) [0x7fff916d684f]
10 _dispatch_barrier_sync_f_slow + 137 (in libdispatch.dylib) [0x7fff8ceb9f7a]
10 semaphore_wait_trap + 10 (in libsystem_kernel.dylib) [0x7fff909de6b6]
Kernel stack:
10 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
Thread 0x44c89b
DispatchQueue 2
User stack:
10 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8ceb8316]
10 kevent + 10 (in libsystem_kernel.dylib) [0x7fff909e07e6]
Kernel stack:
10 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
Thread 0x44cbec
DispatchQueue 62
User stack:
10 start_wqthread + 13 (in libsystem_c.dylib) [0x7fff956d5b85]
10 _pthread_wqthread + 316 (in libsystem_c.dylib) [0x7fff956d43da]
10 _dispatch_worker_thread2 + 198 (in libdispatch.dylib) [0x7fff8ceb8928]
10 _dispatch_queue_invoke + 54 (in libdispatch.dylib) [0x7fff8ceb912e]
10 _dispatch_queue_drain + 264 (in libdispatch.dylib) [0x7fff8ceb92d2]
10 _dispatch_call_block_and_release + 18 (in libdispatch.dylib) [0x7fff8ceb7a82]
10 __-[NSPersistentUIManager _updateSnapshotForWindowNumber:forWindowID:encryptionUUID:encryptionKey:encrypt ionKeyGeneration:waitUntilDone:]_block_invoke_3 + 295 (in AppKit) [0x7fff91e958d0]
10 -[NSPersistentUIManager writeWindowSnapshot:length:width:height:bytesPerRow:toFile:inDirectory:encrypti ngWithKey:uuid:checksum:isUserWaitingImpatientlyForThisThingToFinish:] + 128 (in AppKit) [0x7fff91e90ef4]
10 -[NSPersistentUIManager refreshStateDirectoryIfNecessary] + 79 (in AppKit) [0x7fff916d7693]
10 -[NSPersistentUIManager tryCreatingPersistentStateDirectoryForURL:] + 483 (in AppKit) [0x7fff916d7886]
10 _URLEnumeratorGetNextURL + 118 (in CoreServicesInternal) [0x7fff8f19ceb9]
10 _ZL17_GetDirectoryURLsP16_CFURLEnumerator + 1134 (in CoreServicesInternal) [0x7fff8f19c796]
10 ftsattr_read$INODE64 + 359 (in CoreServicesInternal) [0x7fff8f1a100a]
10 getdirentriesattr + 10 (in libsystem_kernel.dylib) [0x7fff909e0642]
Kernel stack:
10 hndl_unix_scall64 + 19 (in mach_kernel) [0xffffff80002daea3]
10 unix_syscall64 + 507 (in mach_kernel) [0xffffff80005ce4cb]
10 getdirentriesattr + 588 (in mach_kernel) [0xffffff80003065cc]
10 VNOP_READDIRATTR + 83 (in mach_kernel) [0xffffff8000319723]
10 hfs_vnop_readdirattr + 1650 (in mach_kernel) [0xffffff80004d4932]
10 hfs_chash_getvnode + 197 (in mach_kernel) [0xffffff80004dd445]
10 vnode_getwithvid + 35 (in mach_kernel) [0xffffff80002fde53]
10 vnode_getiocount + 114 (in mach_kernel) [0xffffff80002fd212]
10 msleep + 119 (in mach_kernel) [0xffffff8000556217]
10 wakeup + 267 (in mach_kernel) [0xffffff8000555bbb]
10 lck_mtx_sleep + 74 (in mach_kernel) [0xffffff8000227efa]
10 thread_block_reason + 299 (in mach_kernel) [0xffffff800022f42b]
10 thread_continue + 1661 (in mach_kernel) [0xffffff800022f1ad]
10 machine_switch_context + 361 (in mach_kernel) [0xffffff80002c2939]
Thread 0x44c8a2
User stack:
10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]
10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]
10 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x10bb7638f]
10 WebCore::IconDatabase::iconDatabaseSyncThread() + 500 (in WebCore) [0x10c22e6b4]
10 WebCore::IconDatabase::syncThreadMainLoop() + 107 (in WebCore) [0x10c230b9b]
10 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff909dfbca]
Kernel stack:
10 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x44c8a4
User stack:
10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]
10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]
10 thread_fun + 24 (in QuartzCore) [0x7fff95202d35]
10 CA::Render::Server::server_thread(void*) + 184 (in QuartzCore) [0x7fff95202df5]
10 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff909de67a]
Kernel stack:
10 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x44c8ad
User stack:
10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]
10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]
10 __NSThread__main__ + 1575 (in Foundation) [0x7fff913496a2]
10 -[NSThread main] + 68 (in Foundation) [0x7fff9134972a]
10 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335 (in Foundation) [0x7fff91354fd7]
10 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff94f33486]
10 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff94f33c74]
10 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff94f2b50c]
10 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff909de67a]
Kernel stack:
10 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x44c8b4
User stack:
10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]
10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]
10 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x10bb7638f]
10 JSC::BlockAllocator::blockFreeingThreadMain() + 90 (in JavaScriptCore) [0x10bb60d9a]
10 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118 (in JavaScriptCore) [0x10b93efb6]
10 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff909dfbca]
Kernel stack:
10 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x44c8b5
User stack:
10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]
10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]
10 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x10bb7638f]
10 JSC::MarkStackThreadSharedData::markingThreadMain() + 214 (in JavaScriptCore) [0x10bac3696]
10 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212 (in JavaScriptCore) [0x10bac37b4]
10 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff909dfbca]
Kernel stack:
10 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x44c8b6
User stack:
10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]
10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]
10 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x10bb7638f]
10 JSC::MarkStackThreadSharedData::markingThreadMain() + 214 (in JavaScriptCore) [0x10bac3696]
10 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212 (in JavaScriptCore) [0x10bac37b4]
10 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff909dfbca]
Kernel stack:
10 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x44c8b7
User stack:
10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]
10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]
10 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x10bb7638f]
10 JSC::MarkStackThreadSharedData::markingThreadMain() + 214 (in JavaScriptCore) [0x10bac3696]
10 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212 (in JavaScriptCore) [0x10bac37b4]
10 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff909dfbca]
Kernel stack:
10 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x44c97d
User stack:
10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]
10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]
10 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x10bb7638f]
10 JSC::BlockAllocator::blockFreeingThreadMain() + 90 (in JavaScriptCore) [0x10bb60d9a]
10 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118 (in JavaScriptCore) [0x10b93efb6]
10 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff909dfbca]
Kernel stack:
10 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x44c97e
User stack:
10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]
10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]
10 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x10bb7638f]
10 JSC::MarkStackThreadSharedData::markingThreadMain() + 214 (in JavaScriptCore) [0x10bac3696]
10 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212 (in JavaScriptCore) [0x10bac37b4]
10 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff909dfbca]
Kernel stack:
10 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x44c97f
User stack:
10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]
10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]
10 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x10bb7638f]
10 JSC::MarkStackThreadSharedData::markingThreadMain() + 214 (in JavaScriptCore) [0x10bac3696]
10 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212 (in JavaScriptCore) [0x10bac37b4]
10 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff909dfbca]
Kernel stack:
10 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x44c980
User stack:
10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]
10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]
10 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x10bb7638f]
10 JSC::MarkStackThreadSharedData::markingThreadMain() + 214 (in JavaScriptCore) [0x10bac3696]
10 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212 (in JavaScriptCore) [0x10bac37b4]
10 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff909dfbca]
Kernel stack:
10 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x44c991
User stack:
10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]
10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]
10 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x10bb7638f]
10 Safari::MessageRunLoop::threadBody() + 106 (in Safari) [0x10b338ec6]
10 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff94f33486]
10 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff94f33c74]
10 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff94f2b50c]
10 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff909de67a]
Kernel stack:
10 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x44c99f
User stack:
10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]
10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]
10 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x10bb7638f]
10 WebCore::StorageThread::threadEntryPoint() + 154 (in WebCore) [0x10c248afa]
10 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool ()(WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81 (in WebCore) [0x10ccea0a1]
10 ***::ThreadCondition::timedWait(***::Mutex&, double) + 61 (in JavaScriptCore) [0x10b93ef7d]
10 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff909dfbca]
Kernel stack:
10 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x44caf3
User stack:
10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]
10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]
10 __select + 10 (in libsystem_kernel.dylib) [0x7fff909dfdf2]
Kernel stack:
10 wakeup + 992 (in mach_kernel) [0xffffff8000555e90]
Thread 0x44cd47
User stack:
10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]
10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]
10 _ZL13startIOThreadPv + 148 (in CoreVideo) [0x7fff8c5f73e9]
10 CVDisplayLink::runIOThread() + 710 (in CoreVideo) [0x7fff8c5f76c8]
10 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff909dfbca]
Kernel stack:
10 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Binary Images:
0x10b170000 -
0x10b170fff com.apple.Safari 6.0.2 (7536.26.17) <712FC0E4-1F7C-3C6F-A65F-8F9EDE304463> /Applications/Safari.app/Contents/MacOS/Safari
0x10b175000 -
0x10b617fff com.apple.Safari.framework 7536 (7536.26.17) <8C9589AE-EA24-3360-812B-DBAE560FBE7F> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x10b938000 -
0x10bbd2ff7 com.apple.JavaScriptCore 7536 (7536.26.15) <DE475475-D66E-3BF3-9AA6-422601989CF6> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x10c22a000 -
0x10d1d0ff7 com.apple.WebCore 7536 (7536.26.15) <BB07086A-227A-3817-BFED-4DF34E04CD56> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x7fff8c5f5000 -
0x7fff8c61efff com.apple.CoreVideo 1.7 (70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8ceb6000 -
0x7fff8cec4fff libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
0x7fff8f17f000 -
0x7fff8f1abff7 com.apple.CoreServicesInternal 113.19 (113.19) <74532B3B-EDE0-3553-9BED-F02B9CDF1FF7> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff909c9000 -
0x7fff909e9fff libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff912ef000 -
0x7fff91608fff com.apple.Foundation 6.7.2 (833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff91673000 -
0x7fff92279fff com.apple.AppKit 6.7.5 (1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff9435f000 -
0x7fff9468bfff com.apple.HIToolbox 1.9 (???) <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff94efb000 -
0x7fff950cfff7 com.apple.CoreFoundation 6.7.2 (635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff95200000 -
0x7fff953a0ff7 com.apple.QuartzCore 1.7 (270.5) <19E5E0AB-DAA9-3F97-988C-D9A46AFB9C04> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff95684000 -
0x7fff95761fef libsystem_c.dylib ??? (???) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
Process:
Activity Monitor [22180]
Path:
/Applications/Utilities/Activity Monitor.app/Contents/MacOS/Activity Monitor
Architecture:
x86_64
UID:
502
Thread 0x438bf2
DispatchQueue 1
User stack:
10 ??? (in Activity Monitor) [0x100bbd77c]
10 NSApplicationMain + 867 (in AppKit) [0x7fff918f3eac]
10 -[NSApplication run] + 470 (in AppKit) [0x7fff916779b9]
10 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135 (in AppKit) [0x7fff9167b07d]
10 _DPSNextEvent + 659 (in AppKit) [0x7fff9167b779]
10 BlockUntilNextEventMatchingListInMode + 62 (in HIToolbox) [0x7fff943683fa]
10 ReceiveNextEventCommon + 355 (in HIToolbox) [0x7fff9436856d]
10 RunCurrentEventLoopInMode + 277 (in HIToolbox) [0x7fff943612bf]
10 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff94f33486]
10 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff94f33c74]
10 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff94f2b50c]
10 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff909de67a]
Kernel stack:
10 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x438c07
DispatchQueue 2
User stack:
10 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8ceb8316]
10 kevent + 10 (in libsystem_kernel.dylib) [0x7fff909e07e6]
Kernel stack:
10 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
Binary Images:
0x100bbc000 -
0x100be9fff com.apple.ActivityMonitor 10.7.4 (718) <8E691413-5892-3BE8-97D6-B62D873C903E> /Applications/Utilities/Activity Monitor.app/Contents/MacOS/Activity Monitor
0x7fff8ceb6000 -
0x7fff8cec4fff libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
0x7fff909c9000 -
0x7fff909e9fff libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff91673000 -
0x7fff92279fff com.apple.AppKit 6.7.5 (1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff9435f000 -
0x7fff9468bfff com.apple.HIToolbox 1.9 (???) <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff94efb000 -
0x7fff950cfff7 com.apple.CoreFoundation 6.7.2 (635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
Process:
activitymonitord [22183]
Path:
/usr/libexec/activitymonitord
Architecture:
x86_64
UID:
0
Thread 0x438c19
DispatchQueue 1
User stack:
10 ??? (in activitymonitord) [0x100c19ccc]
10 ??? (in activitymonitord) [0x100c1b49b]
10 kevent + 10 (in libsystem_kernel.dylib) [0x7fff909e07e6]
Kernel stack:
10 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
Binary Images:
0x100c19000 -
0x100c21ff7 activitymonitord ??? (???) <512E7906-3DBC-3F2B-932B-12AC84F03BDA> /usr/libexec/activitymonitord
0x7fff909c9000 -
0x7fff909e9fff libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
Process:
AirPort Base Station Agent [185]
Path:
/System/Library/CoreServices/AirPort Base Station Agent.app/Contents/MacOS/AirPort Base Station Agent
Architecture:
x86_64
UID:
502
Thread 0x75b
User stack:
Kernel stack:
10 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x7c9
User stack:
Kernel stack:
10 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
Thread 0x7f0
User stack:
Kernel stack:
10 wakeup + 992 (in mach_kernel) [0xffffff8000555e90]
Binary Images:
0x107614000 -
0x10762bfff com.apple.AirPortBaseStationAgent 1.5.5 (155.7) <4B2DADB0-223B-32AA-9438-30FBEA0A8FE6> /System/Library/CoreServices/AirPort Base Station Agent.app/Contents/MacOS/AirPort Base Station Agent
Process:
aosnotifyd [83]
Path:
/usr/sbin/aosnotifyd
Architecture:
x86_64
UID:
0
Thread 0x279
DispatchQueue 1
User stack:
10 start + 52 (in aosnotifyd) [0x10a5fa0b4]
10 main + 74 (in aosnotifyd) [0x10a6019ec]
10 -[AOSNotificationDaemon startup] + 1294 (in aosnotifyd) [0x10a6017b3]
10 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 267 (in Foundation) [0x7fff912faf7b]
10 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff94f33486]
10 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff94f33c74]
10 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff94f2b50c]
10 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff909de67a]
Kernel stack:
10 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x2dc
DispatchQueue 2
User stack:
10 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8ceb8316]
10 kevent + 10 (in libsystem_kernel.dylib) [0x7fff909e07e6]
Kernel stack:
10 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
Thread 0x329
User stack:
10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]
10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]
10 __NSThread__main__ + 1575 (in Foundation) [0x7fff913496a2]
10 -[NSThread main] + 68 (in Foundation) [0x7fff9134972a]
10 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335 (in Foundation) [0x7fff91354fd7]
10 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff94f33486]
10 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff94f33c74]
10 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff94f2b50c]
10 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff909de67a]
Kernel stack:
10 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x5ca
User stack:
Kernel stack:
10 wakeup + 992 (in mach_kernel) [0xffffff8000555e90]
Binary Images:
0x10a5f8000 -
0x10a639fff aosnotifyd ??? (???) <5287944C-EDF3-3175-81A3-CC1BEF4E43F7> /usr/sbin/aosnotifyd
0x7fff8ceb6000 -
0x7fff8cec4fff libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
0x7fff909c9000 -
0x7fff909e9fff libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff912ef000 -
0x7fff91608fff com.apple.Foundation 6.7.2 (833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff94efb000 -
0x7fff950cfff7 com.apple.CoreFoundation 6.7.2 (635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff95684000 -
0x7fff95761fef libsystem_c.dylib ??? (???) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
Process:
AppleMobileDeviceHelper [7505]
Path:
/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/AppleM obileDeviceHelper.app/Contents/MacOS/AppleMobileDeviceHelper
Architecture:
x86_64
UID:
502
Thread 0x1df82b
DispatchQueue 1
User stack:
10 ??? (in AppleMobileDeviceHelper) [0x100001678]
10 ??? (in AppleMobileDeviceHelper) [0x10000243d]
10 ??? (in AppleMobileDeviceHelper) [0x10000afb0]
10 __select + 10 (in libsystem_kernel.dylib) [0x7fff909dfdf2]
Kernel stack:
10 wakeup + 992 (in mach_kernel) [0xffffff8000555e90]
Thread 0x1df8cc
DispatchQueue 2
User stack:
10 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8ceb8316]
10 kevent + 10 (in libsystem_kernel.dylib) [0x7fff909e07e6]
Kernel stack:
10 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
Thread 0x1dfc1e
User stack:
Kernel stack:
10 workqueue_mark_exiting + 880 (in mach_kernel) [0xffffff80005a4ea0]
Binary Images:
0x100000000 -
0x100017ff7 com.apple.SyncServices.AppleMobileDeviceHelper 5.0 (889) <7B6B311D-2C94-3368-BA3F-48E449EF6A1C> /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Apple MobileDeviceHelper.app/Contents/MacOS/AppleMobileDeviceHelper
0x7fff8ceb6000 -
0x7fff8cec4fff libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
0x7fff909c9000 -
0x7fff909e9fff libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
Process:
applepushserviced [82]
Path:
/System/Library/PrivateFrameworks/ApplePushService.framework/applepushserviced
Architecture:
x86_64
UID:
0
Thread 0x278
DispatchQueue 1
User stack:
10 ??? (in applepushserviced) [0x102c3f8d4]
10 ??? (in applepushserviced) [0x102c3f9b8]
10 -[NSRunLoop(NSRunLoop) run] + 62 (in Foundation) [0x7fff912fae67]
10 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 267 (in Foundation) [0x7fff912faf7b]
10 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff94f33486]
10 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff94f33c74]
10 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff94f2b50c]
10 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff909de67a]
Kernel stack:
10 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x2ae
DispatchQueue 2
User stack:
10 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8ceb8316]
10 kevent + 10 (in libsystem_kernel.dylib) [0x7fff909e07e6]
Kernel stack:
10 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
Thread 0x4f7
User stack:
10 thread_start + 13 (in libsystem_c.dylib) [0x7fff956d5b75]
10 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff956d28bf]
10 __select + 10 (in libsystem_kernel.dylib) [0x7fff909dfdf2]
Kernel stack:
10 wakeup + 992 (in mach_kernel) [0xffffff8000555e90]
Binary Images:
0x102c3e000 -
0x102cacff7 applepushserviced ??? (???) <95759366-ACD2-358F-B4C3-A276E2B287C1> /System/Library/PrivateFrameworks/ApplePushService.framework/applepushserviced
0x7fff8ceb6000 -
0x7fff8cec4fff libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
0x7fff909c9000 -
0x7fff909e9fff libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff912ef000 -
0x7fff91608fff com.apple.Foundation 6.7.2 (833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff94efb000 -
0x7fff950cfff7 com.apple.CoreFoundation 6.7.2 (635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff95684000 -
0x7fff95761fef libsystem_c.dylib ??? (???) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
Process:
AppleSpell [262]
Path:
/System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
Architecture:
x86_64
UID:
502
Thread 0x1ef5
DispatchQueue 1
User stack:
10 ??? (in AppleSpell) [0x103118a7c]
10 ??? (in AppleSpell) [0x103118d2e]
10 -[NSSpellServer run] + 74 (in Foundation) [0x7fff9144bc76]
10 CFRunLoopRun + 95 (in CoreFoundation) [0x7fff94f4319f]
10 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff94f33486]
10 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff94f33c74]
10 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff94f2b50c]
10 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff909de67a]
Kernel stack:
10 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x1ef8
DispatchQueue 2
User stack:
10 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8ceb8316]
10 kevent + 10 (in libsystem_kernel.dylib) [0x7fff909e07e6]
Kernel stack:
10 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
Binary Images:
0x103117000 -
0x1031d3ff7 com.apple.AppleSpell 1.7.1 (131.1) <A994D9F1-C4D8-3361-B0F4-112A7BAED8BD> /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
0x7fff8ceb6000 -
0x7fff8cec4fff libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
0x7fff909c9000 -
0x7fff909e9fff libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff912ef000 -
0x7fff91608fff com.apple.Foundation 6.7.2 (833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff94efb000 -
0x7fff950cfff7 com.apple.CoreFoundation 6.7.2 (635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
Process:
autofsd [80]
Path:
/usr/libexec/autofsd
Architecture:
x86_64
UID:
0
Thread 0x2b1
DispatchQueue 2
User stack:
10 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8ceb8316]
10 kevent + 10 (in libsystem_kernel.dylib) [0x7fff909e07e6]
Kernel stack:
10 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
Thread 0x2b2
DispatchQueue 6
User stack:
10 _dispatch_sig_thread + 45 (in libdispatch.dylib) [0x7fff8cebab1c]
10 __sigsuspend_nocancel + 10 (in libsystem_kernel.dylib) [0x7fff909e0022]
Kernel stack:
10 wakeup + 992 (in mach_kernel) [0xffffff8000555e90]
Binary Images:
0x102748000 -
0x102749fff autofsd ??? (???) <A02D5E70-1BB1-30ED-A699-375CB0CCE901> /usr/libexec/autofsd
0x7fff8ceb6000 -
0x7fff8cec4fff libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
0x7fff909c9000 -
0x7fff909e9fff libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
Process:
Belkin Router Helper [190]
Path:
/Library/Application Support/Affinegy/Belkin Router Helper
Architecture:
i386
UID:
502
Process:
Belkin Router Monitor & Setup [87]
Path:
/Library/Application Support/Affinegy/Belkin Router Monitor & Setup
Architecture:
i386
UID:
0
Process:
blued [22]
Path:
/usr/sbin/blued
Architecture:
x86_64
UID:
0
Thread 0x15a
DispatchQueue 1
User stack:
10 ??? (in blued) [0x1091de9a4]
10 ??? (in blued) [0x1092154bf]
10 -[NSRunLoop(NSRunLoop) run] + 62 (in Foundation) [0x7fff912fae67]
10 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 267 (in Foundation) [0x7fff912faf7b]Quit all applications. In the top menu, ensure finder is displayed beside the apple. Then, go to "go". When the drop down appears, hold down your option key on the keyboard. This will make the "library" appear right under home.
Select "library", then go to the preferences folder. Inside, look for "com.apple.safari.plist" and drag it out to your desktop.
Launch safari.
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