Preview not available

Hello:
I'm running Lightroom 3.6 on Windows XP.  My laptop crashed and I had to re-install Lightroom.  When I try to import my photos, I'm receiving "Preview is not available for this file".
Can someone help me out?  Lightroom was working perfectly before the crash and I don't quite understand what happened during the install process.
Thanks in advance.

Just finished a similar exercise.  Finally figured out I needed to upgrade LR from 3.0 to 3.3 then to 3.6.  You might check to see if you are running in 3.0.

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