Preview pictures not displaying after BTV+ Update

My BT Vision + box got its update last week and it seemed fine for a few days but it has now started to do something really annoying.  When I go to browse On Demand content the preview pictures remain blank, I can move to them and see what they are by the text name and select and play them all, but no pictures.  Any ideas how to fix this?  It's not a connectiuon issue as all the On Demand content works fine if selected and all other internet in the house is great.  Any ideas anyone?

Hi morrison1976,
Thanks for posting back.
Sorry you're still having this problem and that restarting the box didn't permanently fix the issue.  Send me your details and I'll give you a hand from here.  Click on my username and under the "about me" section of my profile you'll see the link to get in touch with us.
All the best,
Robbie
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
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