Preview to monitor

I'm running fcp 5.1.2 on Intel iMac G5 and I'm having problems previewing on an external monitor. I have the video playback set to Apple Firewire which is what I normally use and also when I "Print To Video" it works fine but it just won't playback as through the monitor from the timeline.
The thing is, it was working fine previously but now it isn't. Is there a simple button that I'm missing or something?
Thanks in advance.
iMac G5   Mac OS X (10.4.8)  

Is View > External Video set to All Frames or to Off?
What Easy Setup are you using?
What changes took place just prior to this happening? Install or update anything?

Similar Messages

  • Poor video playback in Encore 2.0 preview and monitor window . . .

    I'm having a strange issue with my video playback in the preview and monitor windows. At some points it displays as blocks (like digital noise). I unchecked the "Automatic" option in the A/V Output dialog as described in the manual. Still, nothing changed.
    To make sure it was Encore that had the problem, and not the file, I played my MPG2 files through PowerDVD, and nothing wrong with the playback in there. What is Encore 2.0 doing? How can I fix this problem???
    Any help would be appreciated!
    Thanks!
    Laz

    What Mouse drivers are you using please?
    This might sound silly, but under 1.5 (Different preview engine, true, so this may be completely wrong) I found that with a later revision of the MS Intellipoint drivers, I had exactly the same issue.
    We worked this out by realizing the green blocks appeared as soon as the mouse was moved. As with your cases, the discs still burned true proving it is a preview related issue.
    Uninstalling & reverting back to version 4.1 made it all go away.
    But since the preview engine is now the PPro one, this might not work any more.

  • Cannot preview or monitor on hdv deck

    Hi,
    I have a Sony HVR-10P HDV deck connected to FCP 5.1.2 with a dual 2GHz G5, 2.5GB Ram. I've just upgraded with the intention of running HDV but I can't seem to get a running signal to this HDV deck. When I select the the 'video playback' the HDV output settings are greyed out. What does this mean?
    I have selected HDV editing from 'Easy Setups'. I've re-connected firewire and rebooted FCP. I can output a still frame through Firewire DV, but still, this doesn't run as video, it only presents a still frame when paused.
    Is this something to do with the deck? I've also tried all the HDV Firewire Basic and 25fps HDV for PAL options.
    Any help would be greatly appreciated,
    thanks,
    Sam
    G5 Dual 2Ghz G4 Powerbook 867Mhz   Mac OS X (10.4.8)   2.5GB RAM 128MB vram

    you can not preview/monitor HDV live from the timeline via FW
    if you want to edit with HDV and view the timeline to an external monitor, as you might with DV, then you must use third party equipment such as the Matrox MXO box, or a suitable HD card from AJA or Decklink

  • Monitor-size previews not monitor-sized

    I'm glad I'm not going mad, like I thought I was.
    I've recently thought that it is difficult to judge the sharpness of my images in Bridge's full-screen preview. I seem to remember images being sharper in the past, but maybe it's just my perception. I certainly remember it being improved in CS4 (or was it CS3?).
    After discussing an issue with projection quality, I looked in the "1024" preview folder of the Bridge cache, and discovered that the images were not monitor-sized, even though I have this option selected in preferences.
    I use a single 1920x1200 display. The previews are 1920x1275 (an aspect ratio of approximately 3:2, matching the original images). Consequently, the image has to be downsized to fit the monitor. This could be why full-screen previews are slightly soft. Surely a monitor-size preview of a 3:2 image should be about 1800x1200?
    What does anyone else have in their cache? Have I found a bug?

    Robert Shomler wrote:
    Do they lose sharpness in their Bridge preview or space-bar display?  I haven't observed that in my environment, but then it would depend in part on image content and I'm perhaps not too critical at that stage of previewing (I can go to 100% preview if I need to evaluate detail).  Seems like resampling down would be preferable to resampling up.
    I'm concerned with full-screen preview (space bar) and slideshow (Ctrl-L) viewing.
    I regularly use full-screen mode to assess image quality - including sharpness - in my first pass of a shoot. Any soft or burred images might be deleted if unusuable. However, I am finding that images appear soft, even though a 100% preview shows that they are sharper than expected.
    On my set-up, a 4288x2848 image is resampled by Bridge to give a 1920x1275 preview. Viewing this full-screen or in slideshow mode, it is again resampled to 1807x1200 (94%) to fit.
    I would have thought it would make more sense to generate a preview which fits the screen, rather than the longest side, to avoid having to resample twice and potentially lose image quality.
    Actually, I can think of one reason why the longest side method would be better: using the Scaled to Fill setting in Slideshow mode (which ironically wouldn't use any scaling). If that's the way it's got to be, then it would be nice to at least see better scaling sharpness on full-screen settings.

  • Problem - No Video Preview in Monitor Window

    Hi,
    I recently got the CS4 bundle, and I installed the update for Encore (4.0.1).
    I wanted to insert some chapter markers in a timeline, but I need the video to display in the monitor view of the workspace. I can hear the audio, but I can't get any video to display in the monitor view. It usually just displays the grey color used as the background color of the workspace. The monitor view acts like it's freezing up. The flowchart doesn't perform this way. The monitor worked fine in Premiere Pro, so why is it having problems here? Has anyone else had this problem? If so, how did you remedy it?
    I don't think it's a hardware issue. I realize I could go back into Premiere Pro and insert the chapter markers, but at some point, I need that monitor feature! Again, any insight would be appreciated. Thanks in advance for your time!
    Mick

    Mike,
    Sorry that I cannot comment directly on CS4, as I do not have it yet. Going back to pre-CS3 versions, one just Exported from PP to files (I happen to use DV-AVI (video only) and AC3 (Audio only for DD 5.1 SS). I use PP2's Export>Movie for the DV-AVI and Export>AME for the AC3.
    With CS3, one could Export>Encore. This seemed to be a fairly direct Export, but did cause problems for some. With CS4, Adobe has added a version of DL (Dynamic Link), similar to what has existed between PP and AE. Now, one could use DL between Encore2 and AE, but it was not quite full implementation (IMHO), and was more suited for animated Menus, more than full AV files. Here, I do not know exactly how the DL function works between PP and Encore. Others will have to step in here.
    You *should* still be able to do your Export>AME from PP, and then manually Import these files into Encore to do your Project. I'd still use elemental streams (one Video file and one Audio file) for these, though many Export muxed single files.
    For the use of the newly implemented DL (it just might not preview - I don't know), maybe Jbowden, Stanley, Jeff or Ruud can give you the definitive statement and also instructions for doing it the best way. In the meantime, I'd try the old Export method. I'd also do it so that Encore does the Transcoding on "automatic" so there are no bit-rate problems.
    Sorry I do not know CS4 better,
    Hunt

  • Can anybody help me ? preview (external monitor)

    Hey Guys:
    I need to preview in real time my HD 1080i work in an external monitor I am not sure with card should I purchase. I have a Viewsonic 1920x1080.
    I know that the most used card are balckmagic and AJA Kona models but I have read some complaints about both.
    Firstly I was after Intensity Pro (blackmagic) but it seems that it does not work well with HD output.
    Then I searched info about DeckLink (Blackmagic). It seems it works ok but not more reference than oficial web.
    Finally somebody told me that AJA Kona cards work really well but I don't know which model will be the proper for monitoring my work in realtime.
    Can anybody help me with this ?
    Thanks
    Andres

    Hi Andrew07,
    With my Mac Pro 8 core, AJA KONA LHe SDI card using Final Cut and a fibre channel disk array I can capture and play back 1080 HD footage, no problem. (I have also used Blackmagic cards as well)
    With After Effects if I have my External Monitor set to 1080 and I try and RAM preview a 1080 composition I can only achieve a frame rate of about 15 fps. If my external monitor is set to normal SD and the composition at half res I can then preview in real time. But that is not Full res HD.
    If I render the RAM preview to disk I can then play that in Final cut in realtime at full res
    So you have to work around AE as it just can't pump out that much data quickly enough, but I do HD graphics everyday using AE and it does work just not quite as well as I would like ...
    Hope this helps

  • Encore CS 4 - Video Monitor and Preview

    I recently tried out Encore CS 4 with a friend... pretty fast machine - Quad Core Mac Pro 2.66 with 8+ GB of RAM, and still the video plays back sluggish with both the "Preview" and "Monitor" options.  Should more RAM and better video card improve this or is there an easier colution?  Clean as a whistle with FCS 3.  Thanks.

    What kind of video, and how many hard drives and where is your video located?

  • Which video card is best to preview in 2 monitor

    hello all,
    please I need help with video card and advice me with which video card shall I buy for this system I have.
    I also need to preview 2 monitor in adobe after effect and adobe preimere. like i need to work with timeline and the secound monitor i get preview the video.
    My system:
    GIGABYTE Motherboard P35-DS3R
    processor intel core 2 Qaud
    8 GB DDR2 Ram
    SATA hard drive 500 GB
    thank you very much
    best regards,
    imam

    I like the ATI 4890
    make sure you have 2 slots open since it wide.
    And it has: OpenGL 3.0 support
    One more space to get that hot air out.
    Also:
    500 Watt or greater power supply with two 75W 6-pin PCI Express® power connectors recommended (600 Watt and four 6-pin connectors for ATI CrossFireX™ technology in dual mode)
    make sure you have 2 power connectors to run the dual monitors:
    Glenn
    Message was edited by: poweredbydeign

  • Problems with display of preview - and Adobe's tech support.

    Hello, all.
    After quite a bit of struggle I am still experiencing problems with the way Bridge CS5 displays previews. Previews are displayed with rather low quality. By that I mean low resolution that causes images to appear pixelated and out of focus. I've tried every possible setting in Bridge (or at least I think I have) but nothing seems to work. The setting that forces Previews to be built to the specific monitor size of the computer used doesn't work for me as I spend equal amounts of time working between my Macbook Pro 17" and my Apple 30" cinema display that have different resolutions. I've tried this setting and the preview images created on the notebook would not display at all on the 30" display.
    I have contacted support only to find it is nearly non-existent. A voice obviously from someone located in India answered and kept asking what I considered to be basic questions and must have used the word "apologize" at least 20 to 30 times (no exageration) during the 1 hour and 43 minutes we were on the phone to accomplish nothing other than to "register" my complaint.
    What is happening to Adobe ? This is not a joke, a rumor or an angry comment but rather a serious question from a user who has built a professional workflow based on the use of Adobe's products. I have been an user of the Adobe Creative Suite since its very first version and of the individual applications even before then. Bridge is one of the applications I use the most in my workflow that involves the organization of my large database of medical images I keep from my treatments and research. So this is very serious to me. I am now on the phone with Adobe waiting again to speak with someone in technical support. I was told the average waiting time would take between 35 and 50 minutes and I didn't think it would be possible but so far I have been on hold waiting for 1 hour and 7 minutes and someone has yet to answer the phone. What is happening with Adobe ? Is the company about to go out of business ? The last time I remember experiencing such a lack of support from a company I did so when contacting Polaroid and we all know what happened to it.
    To make matters worse I have twice contacted Adobe and asked their technical support agent to remove a phone number that they seem to have mistakenly written as a contact number in my files. More than one month after I registered my support request I finally received an e-mail stating that had tried to contact me at the phone that isn't mine and shouldn't be a part of my records despite the fact I have instructed them twice to remove. There are serious legal implications here as I am bound to confidentiality when it comes to the medical information I manage with my Adobe applications and the idea that someone in technical support may accidentally share this information with a stranger while calling the wrong number is a serious problem.
    What is going on ?
    Outside of this forum I have no idea who to contact and if it is even worthwhile doing so as it may prove to be a huge waste of time.
    Bridge has been a problem application since its inception. In fact the only version of Bridge that seemed to have worked (somewhat) right out of the box was the first one. I have experienced problems with Bridge with every single new version. Previews that don't display properly, crashes, folder hierarchy indicators not displaying properly, and others. The same images display fine if I open them in Apple's OS X Preview or Photoshop CS5. The problem is restricted to Bridge. All images are RAW high-quality images from a professional Canon EOS 1Ds MK II camera with a 17 megapixel full size sensor, and they always look stunning on everything else.
    What is one to do ???
    Sorry about the long post but I am one frustrated user who doesn't know what else to do.
    Thanks,
    Joe

    Hi again, Steve.
    In answer to your questions:
    > What view are you using for the Slideshow (centered, fit screen, fill screen, 100%)?
    Centered.
    > What is the slide duration set to in Slide Show Options, does changing it to manual help?
    I have it always set to manual.
    > What are you're Preferences> Advanced> settings for 'Software Rendering' and 'Monitor Previews' (checked or unchecked)?
    I've tried both choices for both options. My usual default options are 'Software Rendering' unchecked as I have a new Macbook Pro (only a few months old) and the graphics card is powerful enough to handle the previews and 'Monitor Previews'  also unchecked.
    > What are you're Preferences> Cache settings for Options (Keep 100%..., Automatically Export...)?
    ' Keep 100% Previews in Cache ' option - checked
    ' Automatically Export Cache to Folders When Possible ' option - unchecked
    > What resolutions do you have set for both the 17" MBP and 30" ACD?
    Their native resolutions: 1920 x 1200 for the MBP 17" built-in display and 2560 x 1600 for the 30" cinema display.
    > In the Mac System Prefs.> Energy Saver... do you have the Automatic graphics switching checked off ?
    No. I have this option checked for both Battery and Power Adapter.
    On Bridge's interface upper right hand corner I have also selected using one of its pull down menus the following options:
    ' Always High Quality ' and ' Generate 100% Previews '
    Any ideas ???
    Thanks,
    Joe

  • Problem with RAM preview in Windows 7, AE 5.5

    Hi there, I'm kind of a newbe with After Effect 5.5, have to make an animation for school and although I've already figured out how to make some magic with the program, I'm stuck on the RAM preview (yes, the one you get by hitting 0 if anyone asks). It gets stuck after 15-22 fps and that's it. I've searched forums, and comments and articles and whatsoever and the authores where having this issue when having Macs. Well, I don't, that's what I have:
    64 bit Windows 7
    Intel Core i7-2630QM CPU @ 2,00GHz
    6,00 RAM
    graphic card NVIDIA GeForce GT 540M
    (any more details needed?)
    I've also tried many combinations with checking/unchecking OpenGL, changing Video Preview (Computer Monitor Only or IEEE 1394 Pal <=don't even know what that is, but maybe you'll want to know), and of course Multiprocessing (image below) turning it off ond on.
    Compositions in my animation are for now just jpg's, png's and some psd layers, with some scaling and small dropshadows, nothing too fancy for now so I'm even more surprised I get the "Insufficient RAM" allert. (AE is the only running program except for GoogleChrome to search for possible solutions) Of course I need to add the sound but it's pointless until I figure out the RAM preview problem.
    I think that's all the details, but if you need more just ask.
    Please help me guys (and try to answer in simple English), it's really getting on my nerves and my deadline is coming...

    I'm not sure that I completely understand what you are saying. Depending on the amount of available ram and the size and frame rate of the composition (not in your post) you may only get 15 to 22 seconds of playback. If it's only playing back at 15 to 22 FPS then you're choking your system. The first thing to do is to try setting the resolution of our comp to half and the zoom factor to 50%.
    Now that I take a close look at your screen shot, that's not going to help much. Surprise, surprise! You don't have nearly enough ram to have Render Multiple Frames Simultaneously checked.You need 4GB per processor minimum. With 8 CPU's you'll need 32 GB of ram to take advantage of all your cores for AE and you'll still need 1 of them for background apps. Take a close look at the settings:
    How much ram is allocated for background apps? 1GB, How many CPU's will be used for the background apps like writing to disk and reading from disk, which are necessary for ram preview? 0, zero, nada. That's not exactly accurate or your system wouldn't run at all, but it shows the problem clearly. You've manually choked your fairly powerful computer by tying upp it's resources in a manner that causes it to choke on memory and read write cycles. Even with 6GB of ram you've starved the system to death.
    You've also allocated all of your ram to AE. Don't do that. Leave at least 1 GB for other apps, 2 would be better.
    Redo the settings and AE should work just fine. BTW, this info is clearly stated in the ram and memory allocation help pages for AE.

  • Second iMac as external monitor; Connection via firewire without a deck/cam

    Second iMac as an external monitor; Connection by firewire without a deck/camera possible?
    I spend a lot of hours to find an answer to the following question, unfortunately without any success:
    I’m working with a new iMac (Intel, OS 10.4.11) and Final Cut. Additionally I have an old iMac (G3, OS 10.3.9).
    I would like to use the FireWire port to transport a dv video stream from the new iMac/Final Cut to the old one so that the old one can be used as a monitor. So all I want is a software for the old iMac that shows an incoming FireWire dv-stream as a live picture.
    I tried vlc, videoviewer, iMovie, Vidi and btv. The problem is always the same: Final Cut (on the new iMac) does not find any FireWire/dv-device nor do all these software on the old iMac find a connection to Final Cut. I think the problem is that both sides are seeking for a device-setup at the FireWire-port on the other side. And none of them sends a signal like „yes I’m here and waiting for a dv-stream“.
    Another attempt was ScreenRecycler with VNC-client on the old iMac. Unfortunately on my old iMac Os 10.3.9 is the last possible OS and no vnc client on that system is fast enough to show a video in real time.
    I also tried virtualDV from Apples FireWire SDK 20. It works so far, that it claims to be a dv-device (on the old iMac) and so Final Cut at the new iMac says: „okay I’ll deliver you that stream“. The problem now is that virtualDV only can record that stream, not show it in real time.
    Is there any solution like virtualDV that shows a live preview and turns the iMac in a FireWire dv-device?
    Is there any solution that Final Cut simulates to be a FireWire dv-device itself and that another computer finds that device and understand the dv-stream?
    Thank you very much for your help.
    Message was edited by: baeumer

    Don't think this is possible.
    You're better off using a DAC (for example the one made by Canopus) and put your DV in and get a compatible signal out the other end for connection to your monitor.
    I don't understand why you would want to go through a computer first, it would be a waste of time and add a huge delay to the signal.
    Finally, I wouldn't use a computer monitor as an external display, it would be useless in my experience. Why not just preview on the one you've got by going full screen in FCP? Also using a computer monitor as a preview/output monitor is not a good idea since it's so different from a normal TV and won't show the correct colour space or issues such as flickering and interlace problems, underscan etc etc.
    Seems like you're using a sledgehammer to crack a very small nut and that would be to use a DV camera via firewire and then connect up a monitor from that. (again using a convertor box if you have a connection problem.)

  • Crystal 8.5 Preview on Dual Screens

    I have an application that uses the Crystal 8.5 VCL to preview and print reports.
    When the user has dual monitors, the application can be moved from one monitor to another.
    If the application is moved from monitor 1 to monitor 2, all subsequent forms for the application will show on Monitor 2.
    However, if a report is generated for preview from Monitor 2, the report preview will always display on Monitor 1.
    Is there a property that can be set in the Crystal Component or via code that will ensure the Preview screen will appear on the Monitor from which the report was generated?
    Thanks,
    Leonard

    See the KBase [1215264 - Error: "Crw32.exe has encountered a problem" when using dual monitors with CR|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bi/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333233313335333233363334%7D.do].
    Same applies to CR 8.5, exe or runtime.
    You may also want to take a look at:
    /people/blair.wheadon/blog/2009/01/07/crystal-reports-2008-in-2008
    Dual Monitor Issue
    From the above, it looks like CR 8.5 will not work for you. As per the Blair Wheaton blog CR 2008 may work fine, but only testing will tell.
    Ludek
    Follow us on Twitter http://twitter.com/SAPCRNetSup
    Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

  • Bridge CS5 showing 16 bit previews

    Hello
    I have written about this before and have never had a good answer.
    I see that the latest version of Bridge CS5 64 bit Windows seems to show 16 bit previews. The previews are posterised.
    I have a ATI HD5400 with the latest drivers running on Win 7 64 bit. Win display properties shows 32 bit display at 1920 by 1200 on my Eizo SX2462W monitor.
    If I open a previewed image in Camera Raw, I see a initially a posterised image which then redraws to un posterised.
    Bridge slide shows also show posterised images and do not have the sharpening applied in CR.
    I have purged all my caches and also have selected 100% previews and monitor sized previews.
    The Loupe shows the posterisation.
    Photoshop CS5 shows unposterised images.
    Mike Engles

    The Bridge previews are jpegs and I have a feeling that there is a problem with Bridge which is I think still 32 bit in CS5. working on a 64 bit OS.
    Bridge CS6 (in fact Bridge version 5) is the first version that appeared in 64 bit. But I don't see the difference of 64 and 32 bit for the system effecting your previews.
    The specs of your graphic card show that this card should not cause a problem.
    To clarify, (no relevant knowledge of Windows on my side I'm afraid) you have multiple disks on your system or do you have a partition on the same disk for both XP and Windows 7?
    And are you using two different libraries (read: two different cache folders for Bridge, one for XP and one for Windows 7) or do you use the same cache folder for both.
    The latter might cause you problems. About each new version of Bridge has a different cache structure and they are not easy interchangeable (if at all). And I think both OS have different approach of cache but I'm not sure about that.
    When stating that the problem solves with purge cache on one system and same solution brought it back on the other I think here is the culprit. To me this indicates to a cache problem.
    Hence my suggestion of quitting Bridge and manual deleting the total cache folder (on a Mac this is in the user library) and  after restarting Bridge it will refresh with a new and empty cache folder for a fresh start.

  • TV Previewing in Adobe Premiere CS5.5

    I am using GeForce GT 440 video card in my PC. I preview Source Monitor on my CRT TV through  IEEE 1394 cable and DV camcorder. Once I select Mercury Playback Engine GPU Acceleration in Adobe Premiere TV Previewing stops working. Did anybody have the same problem and is there any fix for this?
    Thanks

    Everybody has the same problem, and there is no fix. It's just the way it is. Voice your opinion here: Adobe Feature Request/Bug Report Form

  • Multiple monitors - how to define which monitor files open on

    Mac OS 10.8.X
    PS CS6
    I work on a Mac with three monitors. My primary monitor is in the middle. I often will drag images to one of the side monitors where they'll stay open while I'm working on other images. But photoshop will open the next image I choose on the side monitors where I've got images open.
    I want all new images to open on my primary monitor, always. Is there a way to define which monitor images will open on?

    Photoshop will open an image on the last monitor an image was on. If I open an image and drag it to one of my side monitors, then open a new image, it will open on the same monitor where the other image is sitting. If I open an image and move it to a side monitor, then close it on that monitor, the next image will open on that monitor.
    So I think your answer is not correct. PS always opens the image on the last monitor where an image resided.
    Repro:
    Have two monitors, A and B.
    Open an image. It will open on A. Drag the image to monitor B.
    Open a second image by double clicking an image in a finder window. It will now open on B.
    Close images on Monitor B
    double click a new image to open it. It will open on B.
    Now take that image and drag it back to A. Close it.
    Double click and image to open a new image in PS. It will now open on A.
    Result:
    Photoshop remembers the last monitor where an image was open, and will open subsequent images on that monitor, even if that monitor is no longer present. For example, if you open an image on your main monitor, then drag it to a projector window, then close the window. then turn off the projector. All new images you open will be on the projector, even if it's turned off. The only way to use PS again is to turn the projector back on, drag the images back to the monitor you want to use, then close them from there.
    NB: To test your theory, I opened an image in Preview on monitor A, then dragged it to monitor B. Opened next image, and it opens on A. PS behaves differently than the system. This has always been the behavior of PS, from many version back, so this isn't specific to PS6, but it would be nice to be able to change or affect that behavior.

Maybe you are looking for

  • KE27 Revaluation of COPA in case of 2 sales orders

    Hi, in our brazilian company, we have several processes that include 2 or 3 sales orders; according to the recommandation in help.sap.com library Brazil: SD u2013 Nota Fiscal Integration in SD u2013 Nota Fiscal Customizing in SD u2013 Future Delivery

  • How do i put money on my ipod touch

    how do i put money on my ipod touch

  • How to retain the  checking in a check box in pagination

    Hi , I have check box in all pages, in which i have done pagination. Wen i check the checkbox and click the next page and check some check box der and wen i come back my checkbox checking is not maintained How can i maintain the checking of checkbox

  • ETL from OWB to Analysis Services 2005

    Data is stored in Oracle 10gR2 and we wish to set up an automated process to transfer this data periodically to SQL Server 2005 database using Oracle Warehouse Builder 10.2. I am aware of 2 ways of enabling a process of transferring data to SQL Serve

  • Windows app store error

    windows shuts down immediately when searching why app store opens again, I can't do a search. Please help... google chrome dan