Preview Unavailable for this File?

Need some help on this one. I want to upload a file to Lightroom 5 and it will not work. The program opens the file but then says "Preview unavailable for this file". Since I had no problem uploading other photos in this catalogue, I don't understand why Lightroom cannot find these particular photos. I checked my backup hard drive and they are definitely there and I can open them in Canon preview program or even the Mac preview program with no problem. Any help?

Sorry it took so long to respond Keith. I used a Canon T3i at the time. All other photo files easily uploaded to Lightroom from the same trip except for this one set of files.

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Issues with iphone 5 and Lightroom 5.5 preview unavailable for this file

Hi, I've just started to use lightroom but it's been giving me a lot of issues. I've downloaded all of my iphone 5 photos onto my desktop and I'm trying to import those files into Lightroom 5.5 However every single one of those files says "Preview unavailable for this file". I've tried searching for answers but couldn't find a solution so easily. Wondering if anyone can help?

I have images in iPhoto too (pocket camera/phone stuff) and have added some of them to my LR catalog. In the LR import dialog the iphoto folder location should be: macintosh HD/users/(your user name)/Pictures/iPhoto Library/originals from there you should see separate subfolders for each year.
Another test: go to the iphoto library in the finder and copy(not move) some of the images that aren't behaving to your desktop and then try importing those to LR.
Hopefully your HD isn't corrupted or the files themselves corrupted. I agree that you should use the format card option and not the delete all images when clearing images from CF or SD card in camera.
Did you see my post about purging your raw cache? To do that go to the Lightroom drop down menu at the top next to the apple, select preferences (shortcut is command + ,), then go to the file handling tab, at the bottom you will see camera raw cache settings, click the button that says purge cache.
To render standard previews go to the application menu bar along the top, Library/Previews/ then there's the option to render standard previews, render 1:1's or discard 1:1's. This step only deals with previews in the library module. The purge raw cache option deals with the raw previews generated in the develop module.
If they were raw files I was going to suggest opening them up in bridge ACR or PS to check file integrity. Like a second opinion. You could download a trial version of the software from adobe.
You might also want to check the image's file info as well. Locate the original raw file in your finder window, select a raw file giving you issues and hit command + i if the file size is several mb that's good. if the file is 0 or a few kb then you have a problem.

Preview unavailable for this file while trying to extract from canon 5d mark3?

I have lightroom 3. Suddenly, I am unable to import photos off the SD card. I am getting the message, "Preview unavailable for this file" What happened and what can I do to fix?
Thanks.

Why did it stop working all of the sudden. I have had the 5dmk3 for almost a year and I have not had this problem with my current lightroom. Are the DNG files lossy files? Can you work with them with out losing info?

LR 4.4 - Import - Nef File - preview unavailable for this file

Hello, using LR4.4 I get, for SOME (not all) NEF files, the following error message : "Preview Unavailable for this file". Files are stored on a local hard drive. They could be "seen" with ViewNX, Capture NX. Don't understand.

I don’t own a Nikon so please don’t assume this reply is in any way authoritative but I have heard of corrupt NEF files recently and, purely coincidentally, I noticed that Phil Harvey (ExifTool creator) has developed a utility to fix them. Further information here: http://owl.phy.queensu.ca/~phil/exiftool/fix_corrupted_nef.html

Preview Unavailable for This File Message

Recently when shooting with 6D, I noticed that occasoinally images did not pop up on LCD. Since I rarely chimp., I thought that images had merely closed down before I had checked. When I previewed images on ProSelect, all were there. However, when checking in Lightroom, thumbnails were replaced with the 'Preview Unavailable' message above. No luck opening with CS5 or Digital Photo Pro either.
I switched card, and shot about 50 more images (so far) with no problem. What's worse is that client chose images which showed in ProSelect, but aren't opening anywhere else.
So far, it seems like this might be an individual card problem (Sandisk Extreme 32g 45 MB/S), since problem has not reappeared on a similar card. I'm just wondering if this has happened to anyone else and/or if anyone thinks this may be a camera problem. Problem did not occur (on same card) on multiple shoots - just started.
Thanks for your knowledge and advice.

Fantastic!!!
sophierose wrote:
Nevermind! I ejected and started over again, and everything showed up. Thanks for being there!

Another "Preview Unavailable for this File" message (iPhone)

When importing from my iPhone, I'll get this message for all photos it's trying to import. If I then look somewhere else for pics, say my HD, and then go back to the phone, I'll get a number of previews, but often not all. Repeat this process a couple or 3 times and the previews eventually show up.
And, as a side note, even though I've checked the "New Photos" box, and the import preset includes "Don't Import Suspected Duplicates", I get 351 previously imported pictures showing up and checked in the import view. If I import them, all is well and they don't show up the next time I do an import. However, if I then run a duplicate search using the Duplicate Finder plugin, I get 325 duplicate files (650 total) searching only by name. The previously imported ones have all been tagged, so I really would prefer not to delete these... yet if I delete the newer, untagged files... voila, they appear again when it's next time to import from my phone. I tried deleting one of the previously tagged photos to see what would happen, and it didn't show up in the next import attempt. It appears that LR does not recognize the previously tagged photos as already in the library when it comes time to import.
Very frustrating. Any ideas?
Thanks in advance.

Why did it stop working all of the sudden. I have had the 5dmk3 for almost a year and I have not had this problem with my current lightroom. Are the DNG files lossy files? Can you work with them with out losing info?

Import preview unavailable for this file

Hi,
Suddenly, I am getting the above message, when trying to import RAW files in LR 4.3. I tried with two different cards and two different Readers.
When I click on Import, I get a blank thumbnail of all the photos with the message in it. I was able to see the photos in Finder on the Compact Flash card with no problem.
I have LR and camera up to date for a while, so nothing different has been done that I know of.
I would appreciate help on this matter.
Thank you!
Gloria

Hi, ssprengel,
I didn't understand your question quite well, but I use a Card Reader to import my RAW images into LR. That's when the previews aren't available and the Import fails. I tried with two different card readers.
I was able to open the Compact Flash card and copy my photos with any of the two Card Readers I used, but through Finder. I then copied them to my Hard Drive and then imported them into LR by Syncronizing. I then could see the thumbnails in the LR Import Dialogue with no problem.
Oh, and it happened with the two Compact Flash cards I used today!
I'm going to close LR and Restart my computer. Maybe that will help.
Hope this answers your question.
I have never had any problems importing into LR before.
Thank you!
Gloria

I have Photoshop Lightroom 5 and have downloaded Camera Raw 8.7.1 &DNG converter successfully. I have a new Sony Alpha 7 11 model ILCE-A7M2 that is supported by LR5. I am still not able to see the RAW pictures. The message says preview unavailable for thi

I have Photoshop Lightroom 5 and have downloaded Camera Raw 8.7.1 &DNG converter successfully. I have a new Sony Alpha 7 11 model ILCE-A7M2 that is supported by LR5. I am still not able to see the RAW pictures. The message says preview unavailable for this file DSC-ARW. Whatelse I should be doing to see my pictures? Can someone help?
Anita

The support for that camera was added in the very latest release of Lightroom, version 5.7.1. Having downloaded Camera Raw 8.7.1 will have no effect on Lightroom because Lightroom doesn't use the Camera Raw plug-in. You need to make sure you have updated Lightroom to the very latest release in order to have support for that camera.

Preview unavailable for this image

I have a Canon 7D and just purchased a 8gb Sandisk Compact Flash Card 60MB/s (UDMA) . I couldn't download the image from the camera to Lightroom and to be backed up on my hard drive (My Pictures) - message said - unkown error occured
When I downloaded images from camera to Zoom Browser this wouldn't work - message said - there are no images in the camera or memory card to match download conditions - images are on card as I can view them in camera.
I downloaded the images from my card reader ok to zoom browser however when I tried to import them into Lightroom it wouldn't work and a message came up where the image would normally show saying - preview unavailable for this image
Hope someone can assist

You don't say what OS you're using. I think XP and Vista need an additional OS update/Raw viewer plugin to view the 7D in the OS, which is what Lightroom uses for the Import preview.

Preview not available for this file on import

I just transferred all my stuff from a vista computer to a new Windows 7. Lightroom 3.3 is now running as a 64 bit. I am importing tiff scans which were done on the Vista computer. At first everything was going fine, but now when I select files for import, all I can see are greyed out boxes which say "preview not available for this file". If I import the file, all is well, but I would like to see them in preview as well. Also, the program has crashed twice in the middle of an import.
Thanks for any help!

Yes, the larger preview is viewable. I'm using Vuescan to scan the files. Nothing has changed with the scanning from the previous scans which worked fine...same settings, same computer (not the new one).

"Preview not available for this file" error message.

I'm using LR 4.4 but it hasn't worked correctly since I got my new camera (Canon 70D). When trying to import I keep getting the "Preview not available for this file" error message. I had some better luck connecting the camera with a usb cable, that let me see the jpg images, but it would not let me see the raw (.cr2) images. Would I solve this problem by upgrading to LR5?
I'm running LR 4.4 on a Windows 7 PC.
Thanks for any help that can be provided.
Robert

Support for the Canon 70D was introduced with LR version 5.2. see the link below.
Camera Raw plug-in | Supported cameras

When i double click itunes it doesn't open it just comes up with an error saying " The itunes library.itl file cannot be found or created. The default location for this file is in the 'itunes' folder in the 'music' folder". How can i fix this?

When i double click itunes it doesn't open it just comes up with an error saying " The itunes library.itl file cannot be found or created. The default location for this file is in the 'itunes' folder in the 'music' folder. How can i fix this problem?

Anyone can help to advice how to solve this issue ?

When I try to open Itunes it says Library.itl file is locked, on a locked disk, or you do not have permission for this file. How do I open? What did my Kid do?

My daughter added more storage to her cloud while i was at work. When I came home and tried to get onto Itunes I got the message,'library.itl file is locked, on a locked disk, or you do not have write permission for this file. I tried uninstalling Itunes on my computer and reinstalled. After I tried to get in and the same message came up. I can get onto Itunes on different computers except one. Any Ideas?

Hello MF7642,
Thank you for contacting Apple Support Communities.
You can use this article to troubleshoot your issues with iTunes.
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Regards,
Jeff D.

TS1717 unes, i have windows 8, i get the message, "the itunes Library .itl file is locked, on a locked disk, or you do not have write permission for this file. how did this happen, how do i fix this?

the message"The itun, library .itl file is locked, on a locked disk, or you do not have write permission for this file". i have windows 8. how why did this happen? how do i correct this and prevent another occurance? I am able to access itunes on my i5, ipad, and my old i4 that i use solely as my ipod now. At the time problem occurred, i was connected to ext hard drive that hold over 190GB music, to add to my library. I am now unable to add to my library using my laptop. any advise/help is greatly appreciated!!

I just had the same problem and was able to fix it after trying a couple of things I found after a search.
The solution that worked for me:
Find iTunes folder - it should be in C:\Program FIles (x86) or similar depending on your operating system
Right click the entire folder (no need to open it) and click properties
Click the security tab
Click edit and highlight the user name under which you logged in.
Click the box next to full in the allow column, which should check everything
Click apply
Open iTunes
This worked for me.

How To Fix: "The iTunes Library.itl file is locked, on a locked disk, or you do not have write permission for this file."

I can't reopen my iTunes after I have to force quit when it does not respond. I get this message:
"The iTunes Library.itl file is locked, on a locked disk, or you do not have write permission for this file."
I've read to do the solutions. I right clicked on both the iTunes and Music folder and went to info for each. On both the lock at the bottom of the Get Info was locked. All of my users including admin can read and write all files within those folders. They are even a shared folder. I clicked on the lock to unlock it, typed in my admin password, and went to the gear to apply to all files inside. After doing that I keep getting the saved message.
I tried another way that I've found online to move my ituneslibrary folder to the desktop and then open my iTunes. In theory the iTunes is supposed to ask for where the iTunes library is. Once that is prompted you quit iTunes and drag the iTunes Library folder back to the folder from the desktop and reopen iTunes to apprently solve the problem. However, when I move the iTunes Library file to the desktop and try to reopne iTunes the icon just keeps bouncing and when I right click the application does not respond.
This problem is only resolved if I restart/shut down my macbook pro which is a 15-inch Core 2 Duo with intel. It will be 5 years old in December. I currently have Lion and the latest iTunes 10.5. This problem started in late December.

If you hold down the option key when starting iTunes, it will allow you to select a library or create a new one.
You can create a new one, and then add all of your iTunes music back in by simply dragging the old iTunes music file onto iTunes.
There are more detailed instructions at http://support.apple.com/kb/HT1451#
It will show you how to re-build your iTunes database file.

Preview Unavailable for this File?

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