Preview window disabled when capturing FCP

A message comes up in the preview window saying 'preview disabled' even though the vtr os connected properly and can upload video: how do I enable it?

Hello
I use a XM-2. That is the European/PAL version of your camera. I have had this problem since a year. I use a LaCie external 500 GB drive. Sometimes I could work around the problem using the internal drive. But now I think I have solved the problem. At least for me. There are two problems. First see to that you only have Quick Time 7 and not anything left from previuos versions. Look in the Receipts folder where you can find traces of old versions. (There is Apple message about this somewhere). Then shut down the computer, not restart, shut it down completly. Shut down the camcorder. Wait a minut or two so everything is quiet. Then start the camcorder. Wait for a while and then start the computer. When everything is up and running start FCE and hopfully you will not see the message Preview Disabled.
I hope it will work for you
Anders

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