Previewing video in iTunes for windows Crashes iTunes

When I try to preview a video with iTunes on my Vista machine, I get the error message "iTunes has stopped working". Any idea how to fix this?

Well found out a fix. After checking the report logs found that there was a problem with QuickTimeH264.qtx.
Carrying out a search took me here:
http://discussions.apple.com/thread.jspa?messageID=8990251
Direct link to the fix of deleting the SC Info folder is here:
http://support.apple.com/kb/TS1389?viewlocale=en_US
After deleting the folder, then restarting iTunes, you'll get a set up progress bar which runs through. After that it will launch pulling up your library. You'll then have to re-enter your password to re-access your DRMd content.

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Latest version of iTunes for Windows crashing

I've updated to latest version of iTunes for Windows today, and have up to date Windows 7. iTunes is closing down after about a minute, Windows just says iTunes has a problem. Never had a problem before. Is this a known error?

See iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

HT4216 Diagnostics for iTunes for Windows when iTunes won't run at all?

I would like to run iTunes diagnostics but am unable to get iTunes to run at all. Install and repair both report that iTunes is installed correctly. Are there any diagnostics available where iTunes will not run at all? Complete uninstall of all Apple products with registry wipe didn't help.

EULA! EULA! EULA! Greetings! I had the same problem on my PC for over a year! Itunes would download, appear to install correctly.. and then I'd get error messages about files not being found.. uninstall and start over to have the same thing happen again and again... I finally decided that I would track down the problem and I did!! Its very simple....
After install, a window pops up saying Itunes installed correctly. Theres a checkbox to RUN IT NOW that is checked by default.. THIS IS THE PROBLEM It tries to force itunes to run before you accept the EULA.. Uncheck the RUN NOW box and click done or ok.. and immediately, the EULA pops up.. Accept it and then run itunes from the desktop shortcut and it should work perfectly!

Latest version of iTunes for Windows freezes...

I'm using Windows 7, Lenovo laptop, iTunes has run with perfect stability forever. My default library view is podcasts. Since I installed the latest update to iTunes for Windows, my iTunes freezes in podcast mode (Automatic update), but if I open it in Music mode, it plays my music fine.
I followed the support point to open iTunes in safe mode (makes no difference) and deleted my iTunes preferences. This allowed me to select the library view rather than sticking in podcasts only and freezing. But still freezes as soon as I return to podcast view.
As I say everything was fine until the update.
Help!

See iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

ITunes for windows stopped - playing videos

This is driving me nuts
Windows 7 Pro 64Bit system with 16GB of memory on a Core i7
Have not seen problems like this much in the past.
Have uninstalled quicktime and iTunes then reinstalled, to no change - the only one that's been fairly consistent is if I perform the 'repair' on Bonjour app
I downloaded both of the programs from the internet first - so latest and greatest version
I went through changing the settings on QuickTime as some have suggested as well as deleting the \users\appData\itunes folders for both user and roaming
The last thing i see is 'connecting to apple store' - then it crashes with just that message and no detail.
I even tried moving ALL the .DLL files to the one program files folder as mentioned elsewhere.

Hello Appropriator,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines further suggestions for troubleshooting video playback. While you have already completed one of the steps, there are a few more that you can try:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
Additional Information
Some customers using computers containing NVIDIA nForce Serial ATA (SATA) controllers may experience unexpected behavior when playing videos in iTunes on Windows from a SATA hard drive. iTunes may unexpectedly quit or become unresponsive or the computer may unexpectedly reboot or show a blue screen. Standard IDE hard disks are unaffected by this issue. If your computer contains a standard IDE hard disk, you can copy your video files to that disk and play those copies of the files in iTunes or QuickTime Player.
Thanks,
Matt M.

I just downloaded the latest version of itunes for Windows and now itunes crashes every time i launch it

I just downloaded the latest version of iTunes for Windows and now iTunes crashes everytime I launch it. I have tried re-downloading and selecting Repair with no luck. Any suggestions?
thanks

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2

Audio and video out of synchronization in iTune for Windows 8.1

When playing back a downloaded iTunes file, the audio and video are out of synchronization a lot of the time. The audio can be several seconds behind the video.
How can this be corrected/fixed?
I am running the latest iTunes software on a 3.8Ghz AMD-processor machine running Windows 8.1.

Hi John,
Welcome to Apple Support Communities.
Take a look at the article linked below, it provides a lot of great troubleshooting tips that you can try, which will resolve most video playback issues in iTunes.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
I hope this helps.
-Jason

Video Podcasts Not Syncing From my iPad Mini to iTunes for Windows

Hello all. I have the iPad Mini, and recently have been downloading my Podcasts there.
It occurred to me that in case something happens to my iPad, I should have my Podcasts backed up to my computer. So, i downloaded iTunes for Windows on my computer. I plugged my iPad Mini into my computer and synced it, so that my Podcasts would sync from my iPad Mini to my iTunes Library.
I noticed that all of my podcasts did sync, except for the 3 video podcasts I have. None of the video podcasts synced.
Anyone know how I can get my video podcasts to sync from my iPad Mini to my iTunes Library?
Thank you in advance!

Just wanted to kick my question back up. to see if anyone had any idea how to get my video podcasts to sync from my iPad Mini to iTunes on my computer.
Audio podcasts seem to be syncing fine. Just the video podcasts are not.
Thanks.

ITunes for Windows 11.0.4: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Title says it all.
I've had this issue on this machine for some time but not forever. Music playback is fine but anything video related freezes the program. When I launch the program in safe mode it works though. Clearly some add-on or file is causing it to foul up.
Before anyone suggests this: https://discussions.apple.com/docs/DOC-4221 <-- I've tried it to no avail so please don't repost
Anyways this is really annoying, please help.
Thanks
P.S. I know my way around the computer so no need to cripple your explaination

Hello Appropriator,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines further suggestions for troubleshooting video playback. While you have already completed one of the steps, there are a few more that you can try:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
Additional Information
Some customers using computers containing NVIDIA nForce Serial ATA (SATA) controllers may experience unexpected behavior when playing videos in iTunes on Windows from a SATA hard drive. iTunes may unexpectedly quit or become unresponsive or the computer may unexpectedly reboot or show a blue screen. Standard IDE hard disks are unaffected by this issue. If your computer contains a standard IDE hard disk, you can copy your video files to that disk and play those copies of the files in iTunes or QuickTime Player.
Thanks,
Matt M.

Is anybody else experiencing crashes when installing iTunes for Windows?

Is anybody else experiencing crashes when installing iTunes for Windows?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box (similar to those given above) are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Itunes for windows will not play videos

Videos will not play back insde iTunes for windows on a windows 7 machine. I have uninstalled and reinstalled iTunes. The video starts to play audio and a still image on screen and after a bout 3 seconds the audio stops.

Hi TaylorFuhriman,
If you are having issues with video playback in iTunes for Windows, you may find the following article helpful:
Apple Support: Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
Regards,
- Brenden

Unable to Burn CDs in iTunes for Windows: (Will not fit, but it should.)

I am attempting to fix an issue with a friend's iTunes for Windows. Although previously this computer using this media was able to burn audio CDs through iTunes, recently, an error has appeared before any burn. When loading the proper amount of time to fit on a CD, iTunes claims:
"The songs in this playlist will not fit on one Audio CD"
"Do you want to create multiple Audio CDs with this playlist split across them?"
"This will require more than one CD to complete."
When running CD Diagnostics, I receive the following information:
++++++++++++++++++++++++++++++++++++++++++
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension XPS Gen 2
iTunes 7.0.0.70
CD Driver 2.0.6.0
CD Driver DLL 2.0.6.0
UpperFilters: GEARAspiWDM (2.0.6.0),
Video Driver: 128MB DDR ATI Radeon 9800 Pro\128MB DDR ATI Radeon 9800 Pro
IDE\DiskMaxtor6Y080L0_________________________YAR41BW0, Bus Type ATA, Bus Address [0,0]
IDE\DiskWDCWD5000KS-00MNB0____________________07.02E07, Bus Type ATA, Bus Address [0,0]
IDE\CdRomHL-DT-STDVD-ROM_GDR8162B_______________0015___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSONYCD-RW__CRX216E_____________________PD01___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
D: HL-DT-ST DVD-ROM GDR8162B, Rev 0015
Drive is empty.
E: SONY CD-RW CRX216E, Rev PD01
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 10 12 16 24 32 40 48.
The drive CDRW speeds are: 4.
The last failed audio CD burn had error code -128(0xffffff80). It happened on drive E: SONY CD-RW CRX216E on CDR media at speed 0X.
++++++++++++++++++++++++++++++++++++++++++
Additionally, I copied the iTunes playlist to a new drive that was recently installed with Windows, and the same problem occurs when rebooting under that system.
Also, please note that this issue occured prior to updating to iTunes 7.
Any assistance anyone could offer would be greatly appreciated by both myself and my friend.
Thank you so much,
Keith
iTunes 7 Windows XP Pro

Hey,
Under warranty you'd be better then to call into phone support, if something has to be done with the notebook, they'll be able to set that up with you.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I worked on behalf of HP.

ITunes for Windows freezes when importing a library. I have a large but not huge library of mostly iTunes purchased music on two authorized computers and would like to sync the files, export the library as a playlist, and import it on the other computer.

I am running iTunes for Windows 10.2.2 on Windows 7 Home. I have my iTunes library on both this computer and another authorized machine running Windows 7 Professional. I have a large but not enormous library, as I'm one of those people who doesn't pirate, use torrents, borrow from a dozen friends, or whatever other shades of gray you might imagine. It's mostly iTunes purchases with my old CD collection imported. I have started using the following technique to sync my libraries between my two authorized computers, an ability which you can probably all agree should one day be added to iTunes -- that would be different from Home Sharing, because the music would be stored locally and thus available on the road. With the added benefit of the entire library being backed up on the other machine in real-time. Anyway, when I switch from my desktop to laptop and vice versa, I use the following technique:
Connect both machines to the home network. One machine is the "Active" machine, which has most recently been used for iTunes media, purchases, ratings, etc.
On the "Active" machine, File-->Library-->Export. Save the file as "Library.xml" on the shared drive of the other machine.
Right-click "Library.xml" where it's been saved, and open another file that has two lines in it: The root path of the iTunes library on one machine and the root path of the iTunes library on the other machine.
Do a find/replace all in Notepad to make the library XML file point to where the files will be saved on the "Inactive" machine.
Run Microsoft SyncToy to synchronize the files between both music libraries; the most recent files win. This avoids copying the entire multi-gigabyte library over the network.
Open iTunes on the "Inactive" machine.
Go to Music, Select All, Delete. Keep files.
Do the same for Movies, Music Videos.
Go down to Playlists, select the top one, hold down the delete button until they're all gone.
File-->Library-->Import Playlist. Choose the "Library.xml" file you saved.
First a status bar comes up that says, "Importing library." It has the continually-scrolling progress bar, not the one that starts on the left and steadily creeps right. Then after about 30 seconds, that clears out. Wait. Typically a few minutes. Eventually a status bar will pop up saying something like, "Evaluating gapless playback information," or something like that.
The "Inactive" computer is now the "Active" computer. I can now play my library, it has all my playlists and metadata from the other machine.
Delete all the duplicate playlists named "Music," "Genius," "Purchased," and "iTunes DJ."
Well, I just upgraded to iTunes 10.2.2 a few days ago and tried to do this again like I've done it dozens of times before. Now, iTunes just goes unresponsive after the library import. It got through the "Importing library" bar to the long wait and stopped. I can still multiprocess and use other programs, but iTunes is hovering back there not responding to clicks. Task Manager doesn't seem to think iTunes is using my CPU, and I don't see my hard drive rattling. Any thoughts on why iTunes might hang up when importing a large library?
... Also, please help lobby Apple to come up with a network sync tool built into iTunes for a user with multiple authorized computers. Something different than Home Sharing so I can pull my laptop off the network and still have the synced library with me. And all my metadata changes will sync. The technique I use seems a little kludgey, don't you think?

iTunes isn't an editor. You need an app that's intended for editing audio files, like Adobe Audition (http://www.adobe.com/products/audition.html) or Audacity (free in the App Store).

TS1538 Device not recognized in iTunes for Windows I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about p

Device not recognized in iTunes for Windows
I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about possibly losing my pictures, video, text messages and music.
Windows XP user.
Any help will be greatly appreciated.
iPhone 4, iOS 5.1.1

If might be helpful if you actually told us what the problem is.

Adding new Visualizer(s) to iTunes for Windows (Vista/7 64-bit)

I was actually kinda curious, not really a technical question, but are there ways to add other visualizers into iTunes? I ask this in particular, as I have worked with Macs before, and I fell in love with the Jelly visualizer from 10.5, and would love to have that same one running on Windows Vista. Any suggestions as to where other visualizers can be obtained, or how to port one over from Mac to PC?

That version is quite old now, though its fine if you don't have a device that requires a newer version for syncing or want to use the latest features. Should you want to bring things up to date howver, and have problems updating, then for general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Previewing video in iTunes for windows Crashes iTunes

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