Previewing video in the iTunes store not working
When I go to preview any video in the iTunes store, I just get a blank pop-up square but the video never play. I also have this problem in Safari 5 (some videos work, some don't - those that don't work in chrome).
Would appreciate any help.
Is it an issue connecting to the store, or signing into your account? For example, can you browse through the store and preview songs, search for artists, etc, but you can't purchase anything, or sign into your account? A lot of people... namely Starbucks employees, have been having trouble siging into their accounts due to a free song sampler they received. It had two codes, one for a small song playlist (the sampler) and another for a free song download. We've ALL had a problem signing in after entering the code for a free song. It's now become much more trouble than that one song was worth. Keep e-mailing them and maybe we'll see some results.
Similar Messages
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I have read all the replies to the "Itunes store not working". I have done everything I can to use any of the solutions. This is my 5th day. I give up. Need some help. As I can see there seems to be a lot of those problems.
I spent some time on the phone this morning with Apple. Here's a link they sent me: http://support.apple.com/kb/HT1923
It's more than just uninstalling Itunes; there are 5 other apps that have to be uninstalled and in specific order. This particular Knowledge Base article applies to Windows Vista or Windows 7. For other Windows versions you'd have to look up the article for Windows XP.
Hope this helps. -
I recently purchased two videos from the itunes store. I downlooaded them both successfully to my ipad2 Videos App, the next time I synced the ipad the Movies title was erased and the remaing titles: Rentals Podcasts & Music Videos were left, what happed to the Movies title? I am now getting a message saying (my ipad does not support movies I purchased) anyone else experiencing this problem, any suggestions?
don2skisThere is a few events where I could see this happening...
It's possible if you computer is not authorized with your iTunes Store account it may not have transfered your purchases from the iPad to the computer. To check, Open iTunes> Select the "Store" menu along top of the program and select Authorize this computer. Sign in with your AppleID and password, this will make sure your computer is authorized for the future so you can transfer purchases from your device.
http://support.apple.com/kb/HT1848
However, if your Movies are missing now you'll need to request to redownload or "regrant" them. Please send an email ticket into iTunes Store via...
http://www.apple.com/support/itunes/
Select "Video Purchases" in the grey boxes, then "Lost or Missing Items", then click the link to "Email Us" on the right. Fill out that form and the folks at the iTunes Store should get back to you less than 24 hours. -
My PC is no longer permitting me to play songs from my playlist library or even preview songs from the iTunes store. The diamond isn't even moving on the bar when I try to play songs. I have installed the most current version of iTunes and have verified that my PC is authorized.
Any suggestions?Hello WashDC,
The following article can help get iTunes to produce output normally again.
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Cheers,
Allen -
I can't entered in iTunes Store.not working and i dont know why
I can't entered in iTunes Store.not working and i dont know why
"Error 11222"
Apple is investigating reports of this issue. Proxies, certificate issues, or your Internet service provider may be the cause of this issue.
From:
http://support.apple.com/kb/TS3297 -
Why are 720p videos the same size as 1080p videos in the iTunes store?
Normally I rent standard definition videos from the iTunes store. They are around 1.3-2GB in size.
Today I decided to download high definition! But I am confused by the description. Although the video is available in 720p & 1080 p, the size for HD is 5.14GB. Why haven't they mentioned two sizes for HD? And how come you can't choose ?
In my preferences I have selected "prefer 720p", but if I have to download a file that is the same size regardless of 720p vs 1080p, then I would rather download 1080p.I checked a few old films and Amazon's prices match iTunes:
Oliver Twist (1948)
iTunes Rent £2.49 Buy £9.99
Amazon Rent £2.49 Buy £9.99 (or on DVD for £3.70)
Oh, Mr. Porter (1937)
iTunes Rent £2.49 Buy £7.99
Amazon Buy only £7.99 (or on DVD for £4.10)
The Scarlet Pimpernel (1934)
iTunes Rent £2.49 Buy £4.99
Amazon Rent £2.49 Buy 4.99
A Tale of Two Cities (1935)
iTunes Rent £2.49 Buy £9.99
Amazon Rent £2.49 Buy £9.99
excepting only that for some reason you can't rent Oh, Mr. Porter on Amazon. £9.99 does seem a little excessive for The Scarlet Pimpernel. I suppose it's a 'what the market can bear' calculation.
Interestingly:
La Dolce Vita
iTunes SD Rent £3.49 Buy £9.99 (HD Rent £4.49 Buy £13.99)
Not on Amazon except as a DVD £19.99 (of course it is a three hour film), but
Curzon Cinema (not stated if SD or HD) Rent £2.00 no purchase. -
After Upgrade can't preview/download from the ITunes Store-I have internet
I just upgraded my ITunes and now am unable to preview anything from the ITunes store. I can listen to the radio from ITunes fine-I definately have internet-I've browsed through help and emailed for help! Anyone know what to do?? I get a message saying 'make sure your internet connection is active and try again'
Received email response from support and works fine now. Thank you so much! Highly advise anyone else to do the same as the response was clear and fast!
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Can I get apps from the iTunes Store to work on my MacBook Air?
how do i get apps from the iTunes store to work on my macbook?
Apps from the iTunes store are only for ios based devices. ie iPad or iPhone
If you want an app for your Macbook use the App Store on the toolbar and you can purchase a mac version if it exists. -
I am trying to import movie files into to iMovie. They are home videos so I use handbrake and VLC to put them onto the computer and convert them to MPEG-4 files. I successfully imported two of the videos but the others are not working, they are all MPEG-4 files. Now, they are not compatible. How to I get them into imovie?
Hi
I use
• DV-PAL or DV-NTSC - or -
• AIC
Yours Bengt W -
I cannot get the itunes store to work, it has an error code when I try to use it, any ideas?
What error code number are you getting, rodeo?
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;I rented a music/comedy video and watched about 1/2 of it that night. The next day i tried to finish the video but the itunes store wanted to charge me again. I still had 2 hours left on the 24 hour rental. Whats up I tunes store?
Same issue. Free movie rental from Starbucks....."happy"
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Can you search for videos in the iTunes store?
When I go to the music videos section of the iTunes store, it looks like I can only search through a long list. Is there any way to search for a specific music video in the iTunes Store?
Hi and welcome.....
Select iTunes music store on the left side of the iTunes window. You will see a search field.
Type in the name of the music video there, then press Return or Enter on your keyboard.
Carolyn -
I try to buy a music video from the iTunes Store but it declined my card and it shows invalided card can you please help me
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
edd125 wrote:
...the iTunes Store but it declined my card
Accepted forms of payment > http://support.apple.com/kb/HT5552 -
Does the iTunes store not carry GLBT movies?????
I just bought appleTV and have been searching the movie section of the iTunes store - does the iTunes store not carry GLBT movies? If no, why not??? Is Apple suddenly censoring the store for anything gay? Well they should really delete a TON of good music too then!
Are you in the Store for your country, where your credit card is located? You cannot buy from stores in other countries.
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Itunes can not connect to the iTunes Store, I work with Windows 7.
Itunes is working on my computer with Windows 7 I only cannot cat in contact with the ITunes store ITunes is the whole time searging
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)
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