Previews and purchased movies take eternity to start

I'm using my third Apple TV and second Apple TV 3. I have never been able to watch an entire movie preview at the Apple Store  without at least one rebuffering, and usually many. While Netflix starts an HD movie in a few seconds, Apple informs me that I must wait 40 minutes for an HD movie to download, though it shows as "purchased." My Internet connection is 20-25 mbps. Apple is not in the stadium, much less in the game.

That is dependent on your network. Netflix adapts to the connection (it can go as low as 0.2 mbps). iTunes content is fixed and needs to load a portion before playback.
Was your internet connection vierified using speedtest.net?
Have you checked for network interference (istumbler.net)?
Is your DNS set to the ISPs (settings - general - network - DNS should be set to automatic)

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