Previews in Captivate4 with CS5

Has anybody had any experience using Captivate 4 with the CS5 programs?
I installed CS5 this morning and now flash animations that are on my slides show up very small when I play the slide. When I preview the slide, the animations appear to work and be the proper size. But, if I simply play the slide, the animations are too tiny to see. I'm just using the standard animations that come with Captivate so nothing fancy. (I'm using the actionscript2 versions of some of the arrows and text animations.) I've used them in projects before and they worked fine.
Any thoughts? I can always preview the slides but that obviously slows the work down.
I'm running Windows XP on a fairly old Dell.
Thanks!

Hi there
Interesting situation. I too installed CS5 Master Collection trial the other day. I had not tried any animations but did so moments ago after seeing your post. Here's what I see:
Click here to view
Not sure what to advise other than to just preview using Next few slides or in browser. Those types of previews are always preferable to the "Play this slide" type of preview anyway.
Hopefully Captivate 5 will arrive before long and we won't see this behavior.
Cheers... Rick
Helpful and Handy Links
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Adobe Certified Captivate Training
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Terminate the process:
Working with your Operating System’s Tools
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I am not sure that Adobe realise there is no procedure existing that explains how to obtain the serial
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You need a separate serial number for Acrobat Reader 9 Pro. I am still unsure how to get it but I am trying.
Following are two transcripts of live chat, personal information removed.
You are now chatting with Support person 1.
Support person 1: Hello! Welcome to Adobe Customer Service.
Support person 1: Hi (Name).
Me: Hi.
Support person 1: I understand that you are unable to locate the serial number for Acrobat 9 Pro.
Me: Correct, the closest I have found is here -
Me: http://forums.adobe.com/thread/636246
Support person 1: Let me check what best I can do for you.
Support person 1: Could you please provide me your email address which is registered with us and the case number?
Me: (email address)
Me: No case number yet, unless you want the case number I raised to register Design Premium?
Support person 1: Yes, I am referring to the case number of Design Premium.
Me: (Case number for CS5 Design premium registering)
Support person 1: Thank you.
Me: Welcome.
Support person 1: Please note that you need to request for the serial number of Acrobat 9 Pro as well when you submit the proof of eligibility for CS5 Design Premium.
Support person 1: Once you request for the serial number of Acrobat 9 Pro you will receive the separate email with the serial number.
Support person 1: Please do go ahead and create the web case regarding this issue.
Support person 1: Your customer identification number registered with us is (number)
Me: OK I will try. For the record, it seems I am not the only person out there that does not realize I need to select
Adobe Reader 9 Pro as a separate package to get a serial number for it, refer to the above link on the forums, as well as
this one - http://forums.adobe.com/message/2828659#2828659
Support person 1: (Name), earlier for CS4 products they will be using the same serial number to install Acrobat however there was complications and hence to avoid it we started to provide with separate serial number for Acrobat.
Me: I am having difficulty trying to locate the page where I start a new case / request...
Me: Just found "Register New Products" and "Manage Subscriptions"
Support person 1: Once you end this chat you will receive the email with the case number you can just login to customer support portal so that you will be able to view this case just below you can find the hyperlink you need to click on it and submit the web case.
Me: OK That sounds easy, perhaps we are finished now? Thanks for the help.
Support person 1: You are welcome.
Support person 1: I'm happy to help, is there anything else I can help you today?
Me: I don't think so, I'll go check my email.
Me: Thanks again
Me: Bye
Support person 1: You're welcome.
Support person 1: It was a pleasure assisting you today.
Support person 1: We'd like to hear your feedback! Please click on the 'Close' button on the upper right to complete a short survey. Use the 'Email' button to send yourself this chat transcript if you'd like.
Support person 1: Thank you for contacting Adobe. Goodbye!
I gave them a premature glowing feedback.
You are now chatting with Support person 2.
Support person 2: Hello! Welcome to Adobe Customer Service.
Support person 2: Please allow me a moment to review your request.
Me: Hi
Support person 2: Hi (name).
Support person 2: To locate your account, could you please provide the email address registered with Adobe?
Me: (email address)
Support person 2: Thank you.
Support person 2: Please allow me a moment while I check this information for you.
Me: That's fine.
Support person 2: Thank you for waiting. One moment please.
Support person 2: Could you provide me that serial number?
Me: Yes, one moment while I open it, it is in my account portal...
Me: (Serial number of Adobe Design Premium CS5 supplied, not entirely comfortable supplying it here)
Support person 2: Thank you.
Me: That number worked fine for the Design Premium install, but it does not work for Adobe Acrobat 9 Pro install, a
chat last night indicated that I was supposed to get a separate serial number for Reader.
Support person 2: I understand that you need a serial number for the Acrobat 9 pro. Is that correct?
Me: Yes
Me: I would also like to know where I was supposed to find the procedure for following to get this serial number,
because I cannot locate it.
Support person 2: In that case, you can create a webcase by logging in to your Adobe Id and then Click the Support portal and send a request.
Support person 2: Our Adobe Representative will get back to via email.
Me: Yes, that is what the person said to do last night, but I found it was not as straight-forward as that.
Support person 2: If you create a webcase and send it, you would be able to get the serial number.
Me: The student licensing page indicates when I enter the coupon code I should get the "serial number/s" so I do not
know why I did not receive the serial number for Reader 9 Pro as it is part of the Design Premium package. I looked on
the forums and there are a number of people struggling with this.
Me: I will go and look at creating a webcase now, if I can leave this chat open until I achieve that it would be good...
Support person 2: Sure.
Support person 2: That may resolve your issue.
Me: I logged, I clicked on Customer Support portal, the bottom half has the title "Get Support", under that there are 3 sub-headings - "Tech Support", "Orders and returns", and "Serial Number". I click on Serial Number. Then the drop-down box gives me 2 choices, "Lost serial number" and "Product Registration". I have not lost my serial number because I have never received it, and I cannot choose product registration because it assumes I already have a serial number in order to register the software. Can you guide me here please?
Support person 2: You can click Product and Registrations and type all your request and send it. Our Adobe Representative will check on that and will reply you.
Me: I cannot see "Product and Registrations" on the page I am looking at, (url of support page)
Support person 2: Sorry for the wait. Please do stay online.
Me: Under "Support Portal Help" on the right side, there is a "Register your product", but that requires a serial
number.
Support person 2: Sure. I will be able to provide the information regarding that.
Support person 2: You need to click the Register your product.
Me: OK, it asks for a serial number. If I enter the serial number that I already received for CS5 Design Premium it tells me that software is already registered and I cannot register it twice, I tried that yesterday. I need a serial number for Reader 9 Pro before I can register it, this is the problem - I cannot locate how to receive the serial number for Adobe Acrobat Reader 9 Pro as part of the CS5 Design premium suite.
Support person 2: The software has been already registered under your account.
Support person 2: So you need to register the product once again.
Support person 2: So you need not register the product.
Me: The Adobe CS5 Design Premuim software has been registered, as I have a serial number for it. But I do not have a serial number for Adobe Acrobat 9 Pro, that is the problem.
Support person 2: This issue will come under the serial number problems. So you can click the lost serial number tab in the support portal and then just give your issue. So that our Adobe Representative will check on that and will give you the solution.
Me: I am on the "Lost Serial Number" page. First question is "Order Number" - which number do I use here?
Support person 2: I will give you another procedure to send the web case.
Me: OK, I will wait...
Support person 2: Once you end this chat you will receive the email with the case number you can just login to customer support portal so that you will be able to view this case just below you can find the hyperlink you need to click on it and submit the web case.
Me: That is what the person I was chatting to said last night. But it was not as straight forward as that. You will see in my account portal there is an open case (number) where a conversation like this one appeared as a case and it was closed, I reopened it and added notes, will that suffice? Also, where did I go wrong in the registration process - I would like to know what I was supposed to do to get the Acrobat 9 Pro serial number.
Support person 2: I'll be right with you.
Support person 2: You have completed the registration process with your CS5 serial number. You can do the above procedure and create the webcase. Once our Adobe Representative will clearly check on that, will be able to provide you the solution.
Me: If you look at http://forums.adobe.com/thread/636246 and http://forums.adobe.com/message/2828659#2828659 you will
see I am not the only one struggling with this.
Support person 2: Once you get the serial number for Acrobat 9 Pro. You can again register that product.
Support person 2: I am sorry for the inconvenience. However, if you would request you to do the above procedure, so that you would be able to get the solution.
Support person 2: I would request you to do the above procedure so that you can get the solution.
Me: Exactly which above procedure am I supposed to follow? I assume you mean once the chat is closed I get an email with a link, this happened yesterday but the only link was a link to the customer support portal that showed me the closed case on the chat.
Support person 2: Once you end this chat you will receive the email with the case number you can just login to customer support portal so that you will be able to view this case just below you can find the hyperlink you need to click on it and submit the web case. You can follow this and you would be able to get the solution.
Me: Therefore the case that I currently have open should suffice, is that correct?
Me: Are you able to see that case?
Support person 2: I would not be able to open in your account. I checked with the interaction history and was be able see the the chat history with the previous Representatives.
Support person 2: So I would request you to do the above procedure.
Me: OK, lastly, can you tell me what I was supposed to do to get the Acrobat Reader 9 Pro serial number as part of the Design Premium registration process? The process is not listed anywhere, I would be happy to find out so that (a) I know where I mucked up, and (b) so I can take that info back to the forums and help the others that are struggling with this. Thanks.
Support person 2: By creating a webcase you would be able to get the serial number. This is the possible solution which could
resolve your issue.
Me: Thank you for your time.
Support person 2: You are welcome.
Support person 2: Thank you for contacting Adobe. Goodbye!
Me: Bye! Have a great day.
Support person 2: Have a nice day.

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File saved as .5 file type with CS5, How to Open in CS5

I've been working on a certificate and i saved it without looking at the file type. For some reason it set the file type to (.5). What is that? Is there any way I can open it again in CS5? Is there a file converter I could use. I just need to basically open the file agian in CS5 so I can continue to edit the certificate. I have tried opening the file with CS5 and CS6 and I get this message:
"Could not complete your request because it is not the right kind of document."
Thanks!

That's the problem I saved it in Photoshop CS5 and It wont let me open it in that. The message:
"Could not complete your request because it is not the right kind of document."
Pops up when i try to open it with Photoshop.

Will ACR8.6 work with CS5.1?

Bought a new Nikon D810, and my version of Photoshop, CS5.1 says it will not work with this raw image. Can this newer version of ACR plug in to my version of Photoshop?

Yes, you can use the free, stand-alone Adobe DNG Converter 8.6 to convert your raw NEF files to raw DNGs first, which you can then open in any version of ACR higher than 2.3.
But ACR 8.6 will never work with CS5.1, and you will never be able to open your raw NEF files directly in CS5.1. You will have to take the extra step of running the Adobe DNG Converter on every batch of raw files you take with your camera.
More importantly, you should be aware that you will be leaving a lot of image quality on the table if you work with any version of ACD 7.4—which also requires CS6 to run. The rendering in Adobe Camera Raw took a significant leap forward in ACR 7.4 and later versions.
It would be a real shame to work with an expensive Nikon camera and not obtain optimal raw conversions.

How does the mac mini perform with cs5

Just curious
How does the Intel HD Graphics 4000 in the new mac mini perform with cs5 photoshop cs6 photoshop?
thanks
Ted

Jeff, I appreciate your comment, so you haven't had any problem with using the painttools in CS 6 photoshop and the 3d type etc, in other words all the features that CS6 photoshop has.
I was thinking about buying the mac mini but was concerned how it works with CS 5 (which I have) I will have to take another look at the MiniMac server with the 3000 card. I do a lot of Digital Painting primarily Painter 12.2 but and would like to use the Painter brushes in CS 5 ( have not upgraded to CS 6.) My Imac is 6 years old and really is not fast enough.
Thanks for replying
Ted

Previews in Captivate4 with CS5

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