Previous Apple ID stuck in Apps Store and won't allow password reset

Hi all - hoping someone can help me with a problem I have had with my Apple ID for some time, as I canot find any solution in the posts already listed.
I had to create a new Apple ID for security reasons and am able to use this for everything except the Apps store.  When I try to get a new app or update an existing one, it prompts me fopr the password for my previous Apple ID.  When I enter the password, I am prompted to reset this (as Apple no longer recognises it) but both answers to my authentication questions are flagged as incorrect answers (which I kow they're not) or when I choose to reset by e-mail, the e-mail isn't generated to me, so I can't reset the password.
I have tried signing in and out using all possible connotations of the previous and existing passwords but this hasn't made any difference.  I understand I can't delete the previous ID but not being able to get new apps or update existing apps is driving me crazy.
Any help to resolve this would be really appreciated.
Many thanks
Gavin

Maybe here:
Rescue email address and how to reset Apple ID security questions
Next try contacting iTunes
Apple - Support - iTunes - Contact Us

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