Previous downloaded Icloud songs are grayed out and won't play on the computer or download to my Ipod ???

I know this is probably a frequent question but I am having trouble finding a solid solution. I had Icloud songs on my computer but recently they went gray and won't play or download to my Ipod. Any help???

Hi sweatt,
Welcome to Apple Support Communities.
You may find these steps helpful for resolving the issue you're encountering:
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/ts4054
Songs containing DRM (Digital Rights Management) may not appear, or may appear grayed out in iCloud. This can occur if your computer is not authorized for playback of that content. Try authorizing your computer, then manually update iTunes Match.
To determine what Apple ID your computer needs to be authorized for, locate and select the song in your iTunes library.
Choose File > Get Info.
In the Summary tab, locate the Account Name field in the right column and write it down.
Click OK.
Choose Store > Authorize this Computer.
Type in the account name from the Summary field and its password. Click Authorize.
Choose Store > Update iTunes Match.
Best,
Jeremy

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Transferred itunes library from Windows XP PC to new Windows 7 PC. plugged in 3rd gen Ipod. Ipod icon appears along with playlists, music etc. Songs are grayed out and won't play. Please help!

I recently transferred itunes library from windows XP PC to new Windows 7 PC. The transfer was successful, however when I plug my 3rd gen Ipod Nano into the new PC, the Ipod icon appears along with the music, playlists, etc. The songs are shown but are 'grayed out' and wont play or sync.The 'Devices & Printers' window in new PC shows icon for Ipod driver & is OK. The icon for the Ipod appears but depicts a delta shaped warning icon that states that the Ipod is'not operating properly'. Tried troubleshooting. The troubleshooting message states the the Ipod is 'disconnecting'. Can you help me with this problem?

Then, I dropped the entire itunes file from the old PC (XP) into an empty external drive.
That "itunes file from the old PC"? Is that the iTunes folder, from the old PC, that was in the user home folder's Music folder?
All of the library, playlists, etc. from the ipod as they always have been are shown, by they are 'grayed out' and will not open or play.
That's on the iPod, correct? Are all of your old playlists in iTunes, from the old PC, still there in iTunes on the new PC? Are the songs in iTunes still playable?
This document provides the steps to transfer a complete iTunes library between two computers. See the section called External drive.
iTunes: How to move your music to a new computer - Apple Support
There are many steps, but this is a summary. (1) On the old PC, consolidate all of your iTunes data into the iTunes folder. (2) Copy this iTunes folder to the external drive. (3) On the new PC (that has iTunes installed but NOT running), replace its existing iTunes folder with the one from the old PC (on the external drive). When you run iTunes, it uses the iTunes folder from the old PC, and it should look like iTunes on the old PC (with all the playlists, ratings, play count, etc.), and your iPod will see the iTunes library as the same iTunes library (because it is the same library).
If you did something different, and the old PC is still accessible, you may want to try it using the method from the linked document.

When I try to burn a play list to a CD some of the songs are grayed out and then not burned to the disc. How can I fix this problem?

why are some of the songs on the play list I am trying to burn to a CD "grayed out" when I start burning the CD and there for not included in the finished CD? How can I fix this problem. Btw, I have been using iTunes for years and this problem just came up quite recently. Thanks

Howdy sarthur,
Thanks for using the Apple Support Communities.
To help resolve this issue where you're unable to burn a disc successfully in iTunes, please follow the troubleshooting in the article linked to below.
Can't burn a CD in iTunes for Windows - Apple Support
Take care,
Alex H.

I transfered my purchases from my iphone to my mac. All transfers completed. One particular album shows up on the phone but the songs are greyed out and don't play. Itunes shows album as purchased but album is not in my Mac library.

I transfered my purchases from my iphone to my mac. All transfers completed. One particular album shows up on the phone but the songs are greyed out and don't play. Itunes store shows album as purchased but album does not show up in my Mac library. How can I retrieve the album.

So i've found the answer to this by clicking on every menu and setting in the itunes store. It turns out some purchases in the cloud can be hidden probably as the result of an interrupted transfer/sync/backup or a network outage. To unhide purchases 'greyed out ' items , go to the Itunes store (on the PC) click on your account name and select view account. (you'll be prompted for your itunes password) once you are in scroll down to the purchase history section. there should be an option for hidden purchases. click through and click on unhide purchases, redownloadble purchases. any hidden purchases will then show up. click on unhide to reactivate and download. This may only work for purchases in the cloud.
hope others find this useful.

Songs after 7.0.6 update are grayed out and will not play

After I updated to iOS 7.0.6, some of my songs on my iPhone are grayed out and have a red circle with a small red square to their right (similar to the blue version in the iTunes store). When I select these songs, they skip over that song, and two more before playing another completely different song. If I try to play the songs by pressing the red circle/square, they just gray out completely (nothing plays). Two hard resets and a restore hasn't fixed the problem.
Does anyone know what might be happening?

I had this problem too and my roommate solved it!
Go to 'Settings'
'Music'
Scroll to the bottom and enter your password to log onto your home sharing
Then connect to iTunes and sync!

Why are the songs downloaded from my computer grayed out and won't play?

Why are the songs that I downloaded from my pc not playing on my iphone and grayed out?

Hi sweatt,
Welcome to Apple Support Communities.
You may find these steps helpful for resolving the issue you're encountering:
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/ts4054
Songs containing DRM (Digital Rights Management) may not appear, or may appear grayed out in iCloud. This can occur if your computer is not authorized for playback of that content. Try authorizing your computer, then manually update iTunes Match.
To determine what Apple ID your computer needs to be authorized for, locate and select the song in your iTunes library.
Choose File > Get Info.
In the Summary tab, locate the Account Name field in the right column and write it down.
Click OK.
Choose Store > Authorize this Computer.
Type in the account name from the Summary field and its password. Click Authorize.
Choose Store > Update iTunes Match.
Best,
Jeremy

Songs in the cloud that are not downloaed are grayed out and won't allow me to download them

basically any song that has not been downloaded from the cloud is grayed out..how do I restore them...it was fine just the other day

My phone won't allow me to delete them off. I don't know how all these pictues and movies moved onto my phone in the first place.
Have you synced your iPhone with iTunes? Then you may have enabled the syncing of Pictures in iTunes. All iPhoto or Aperture albums and events will appear as albums on your iPhone, if you enabled this. To delete the synced photos you need to sync your iPhone again. You change the sync settings for photos in iTunes in the device’s Photo pane.
Regards
Léonie

TS1717 I have logged onto Itunes and all my songs are greyed out and I cannot play any of them.

I have paid for a year to have Itunes available on another computer but when I go in, all the songs are there but they seem to be greyed out and none of them will play. I cant seem to find out what is wrong here. I have checked my account and its all up to date. I only have the two computers running on this scheme. Any suggestions? (I am not computer literate so please advise for a novice). The main computer for Itunes is XP and the second computer is Windows 7.

Try:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
The grey-out ones may not be recoverable.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I just got a new Macbook and I put all music on a flash drive from my PC to mac. Some music (seems to be the newer purchases) are grayed out and will not play??

I have a mid 2012 MacBook Pro. All of my music was on a PC computer. I don't really know how to work with PCs but I am more than familiar with Macs. I have an iPhone with all of the grayed out music on it and they play fine. They play on the PC too. But when I transferred them over, they just won't play. There is also a little cloud with an arrow pointing downward which I thought meant download.
So I read another thread that said to log out of itunes and this would be fixed. I logged out and back in again and now the grayed out music is GONE. Just gone. I have everything on a flash drive still, so no big deal but is there a way I can get all of the music to download? And not be grayed out this time?

Hi there,
It sounds like your purchased content is not transfering via a flash drive. It may be easier to re-download this contnet directly from iTunes. Take a look at the article below for mor information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
-Griff W.

Some songs are grayed out in Itunes with ICloud/Download symbol, why and how do I fix it?

A random variety of my songs are grayed out so they won't play and it shows the ICloud download symbol next to them. In the top left hand corner, it shows the cloud symbol with horizontal lines moving, as if it's in the process of downloading, but it has been on all day and there is no movement to shift the grayed out songs to functioning songs as if they have been downloaded.
Does anyone have any suggestions??
Thanks!!

Delete the incomplete tracks from your library, sending them to recycle bin, then download them again from your purchased history. If the problem persists use the "report a problem" links from your account history to contact the iTunes store support staff.
Are the incomplete tracks ones that you had previewed before purchasing the album? If so there may be a bug that needs reporting. See this recent post which explains why I ask the question...
tt2

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So my mom's having some trouble with iTunes-
When her 7th gen Nano is plugged into iTunes all of the songs on it are grayed out and unplayable. There are no icons or such that suggest that there is a problem.
She has 559 songs on her iPod that she purchased and downloaded with the same Apple ID that she still uses today, however iTunes says that she only purchased 179.
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At the very least back up your music to either cd or dvd before deleting it, particularly any purchased music/videos, as this would have to be bought again if it were lost. See this.
Backing up your media in iTunes.

New 6th generation ipod - loaded my library onto the iPod all songs are greyed out and I cannot add a playlist.

I have purchased a new 6th generation ipod and registered it with Apple- it has loaded all my library onto the iPod but when the library is displayed all songs are greyed out and I cannot add a playlist. Can anyone help me ?

The content that you are viewing on your Nano via iTunes is grayed out since your iPod is set up for automatic syncing with your iTunes library. If you want to be able to manually manage your contents (which is sounds like you are trying to do), you must enable the Manually manage music option from under your iPod's Summary tab in iTunes.
B-rock

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I've bought and downloaded music from itunes, but the ends of almost all my songs are cut off and will not play, how can I fix this? Most of the music cuts off abouthalf way through the song, then it skips to the next one. Itunes also says I have not purchased the album though it is listed under my purchased albums. It's incrediabley frustrating, please help.

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that may get you a response.
Regards.

Previous downloaded Icloud songs are grayed out and won't play on the computer or download to my Ipod ???

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