Previous owner is not respond,how do I reset the iPod toch
the iPod touch is lock by previous owner apple id, I can't contact the wore and he never reply at all, so how can I reset the iPod toch without key in the previous Apple ID?
Hi cplim65,
From your description, it sounds like you are having issues with an iOS device that has been Activation Locked. You may find the information in the following articles helpful:
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
Regards,
- Brenden
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From another post by Philly_phan:
Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes." -
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Restore, if iTunes will let you. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
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hello, please if someone can help me. I forgot eh restrictions passcode for my daughters ipod touch. but i cannot even reset it because it needs the passcode...how can i reset it? thanks
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How to reset forgotten Restrictions...: Apple Support Communities -
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Looking for some insight
See this video:
Recovery mode video
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olelbe wrote:
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How do you reset the iPod Classic?
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Try a hard reset. To do this, toggle the hold switch on and then off, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear. This may or may not work the first time around, so don't be afraid to try it more than once.
B-rock -
HT4113 How do you reset the Ipod once it is locked up and you frogot the code
Help
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
You may have to force iPad into Recovery Mode
http://support.apple.com/kb/ht1808 -
How do you reset the ipod if the restrictions forbid this?
what the title says
Restrictions can't keep you from holding the sleep and home button until the Apple logo comes back. You will not lose any data doing a reset, but you will, if you set up the device "as new ipod".
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I bought iPhone 4s device from the owner and the previous owner is not present and the device has already been erased, how can I use this device using my Apple ID and iCloud
Hello adilx
The only way to get passed that and to use that iPhone is to ask the previous owner to remove it from icloud.com in the Find my iPhone section.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
If the previous owner is not present
Make sure the device is powered on and connected to a Wi-Fi or cellular network. Then contact the previous owner and ask them to follow these steps to remove the device from their account:
Sign in to their iCloud account at www.icloud.com/find.
Click All Devices to open a list of devices linked to their account, then select the device to be removed.
Click the Erase button to erase all content and settings from the device. When prompted, don't enter a phone number or message. Click Next until the device is erased.
When the erase is complete, click "Remove from Account" to remove the device from the account.
After the device is erased and removed from the account, you can proceed with the device setup process.
Regards,
-Norm G.
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