Previous owners name show up next to my email address- people are starting to wonder!
i have changed all profiles, address book, etc. cant amke it go away or reappear- any other suggestions dont know where else to look. we use an exchange account
Actually I know where you were going and I did have her email address in my files. I have a tracker code at the end so it didn't match but my point is that I think I found the problem.
iPhone to iPhone goes through the phone network and is no problem. When I go from iMessage on my computer to a phone the iMesaage on my computer accesses via the email to the phone. That is why the email address shows up on the phone. We should be able to "Nickname" our account so it shows as something other than an email address.
We have erased all of the conversations on our phones and have started over and it seems to be clearing up the more we use it and understand it's quiky functions.
But thanks for your input. It did help as a piece to the puzzle.
I appreciate it!
Liam
Similar Messages
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My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download can anyone please help me ????Plus it still has some of the previous owners pictures and videos on it that I want to delete and can't????? Also is there a way to kill the apps that u have used throughout the day the battery doesn't last long at all ??????
- How did you dlete stuff from the iPod? If you have a 1G or 2G iPod and deleted the stuff by going to Settings>Genera.>Reset>Erase aall contents and settings without being connected to a power source, the battery dies before he erase was comleted since it can take hour.
- In any event try the following:
- Connect to a chaging sour for three hours.
- Reset the iPod and then connect to the computer and try to restore va iTunes.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try placing the iPod in recovery moe and then try to restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Last try DFU made and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
On my screen my iChat name shows as my AIM handle, but other people are showing a completely different name. Anyone know how to correct this?
Hi,
I still have you in my Buddy list.
Whereas you were showing just plain "Norma" you are now showing "Norma Howe" in Capital Letters.
The only way I know to achieve that at my end is to View any Display Name that was set up or Add those "First Name, Last Name" Details to my address Book and list your Screen Name against them.
IF the AIM Settings Display Name items does not List NORMA HOWE and in fact lists something else the only thing I can think of is another App allows the Display name to be set from there and this is overriding the AIM Setting info.
I fired up an old version of AIM for Mac (version 4.7 from 2005) on my G4 computer running Leopard.
This Identifies Buddies that have entered Display Names (puts them in the Quotes as in "NORMA HOWE")
In the Preferences of this version of AIM for Mac it has a Sign On tab.
This has a box to enter how you show up (i.e. the Display Name) This version hints at adding Capitalisation and Spaces to your Screen Name.
Actually when I tried to change it to anything this version refused to let me.
So I changed my regular Name to "Ralph Johns r"
This however does not change the AIM settings page
Uploaded with Skitch!
This would suggest that if the AIM setting page does not have this info then it is an AIM app somewhere.
Boot Camp and windows Version ?
AIM for Mac (Any versions) ? (I am prettry sure it will be alter version than mine as the Self Listing shows the changed Name but still lists it as the Screen Name in the info Screen)
AIM on a Phone or iPad ?
8:38 PM Thursday; April 5, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
Wrong name shows up attached to my email address when I send mail.
I reply to emails (or send them) and an unaffiliated name show up as sent from or to. For instance, I write an email to a client from my [email protected] email account and instead of showing up as from Sue VonderBecke, it shows up as being from Elaine Abbey! I think it does this on the inklings account and my gmail account but I can't be sure as it only happens sporadically. How do I purge Elaine Abbey from the system?
Tools menu (ALt+T) > account settings.
Click on the account entries and check the display name is corre3ct.
Click on the outgoing server (SMTP) and ensure the correct server is selected for Default.
Finally make sure the gmail SMTP server is for the account you think it is. IF you use a gmail account registered to Elaine Abbey to send mail for another name Google will very helpfully correct the sender. -
Hi,
I purchased a iMAC off eBay. I was wondering how do I take off the previous owner name and replace mines? I reset all passwords to log in,but his name in the mac keeps showing up.
Thanks,
Honey
<Re-Titled By Host>Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
OS X 10.7 or later was installed by the previous owner
The startup volume was encrypted with FileVault
You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like. -
I just bought a 2009 macbook pro with an os upgrade to lion. my question is how do i change the previous owners name (like when i bluetooth) to my name???
Your MBP should have been given to you with the original installation disks and OS. The Lion OS is licensed to the person who sold it to you. You will have create your own account and purchase Lion if you wish to use it. Those are the stipulations in the licensing agreements.
Ciao. -
Previous owners name into o2 wifi hotspots when i try to logon
My iphone 4 puts the previous owners name into o2 wifi hotspots when i try to logon and i cannot then add it to the o2 devices i own.
Has anyone had this problem?
ThanksI tried to use an external hard drive from my windows computer that was formatted in NTFS Windows format. Mac Pro sees that hard drive as "read only". Itunes works on existing media on the hard drive to play music or movies, but when you try to purchase from itunes store and download you get the above message. You need to move your library to a library that is formatted in exFAT format (which can be used both by "windows" and mac computers.
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How do i remove previous owners name
I just bought a used iBook G4,and I want to remove the previous owners name, how do I do it?
Hi, and welcome to Apple Support Communities.
You can try the following:
Press the Cpmmand + s key during startup. This takes you to Single User Mode, where you will see a command line.
Type this when the command-line prompt (>) appears:
mount -uw /
rm /var/db/.AppleSetupDone
shutdown -h now
When the iBook restarts, you will be presented with the setup screen. This allows you to create a new account, being sure to give yourself administrative privileges. You can now use this new account and set it to log in automatically with this new account if you don't want to be bothered with the login screen every time you start up.
Good luck! -
I own a used iPad and can't log in on some of my apps because the previous owner info shows up not mine
How do I fully remove the previous owner info. It blocks most of my log in apps, like google voice, etc...Try deleting and reinstalling your apps that are playing up. But I would have to agree with above...in the end it's going to be better to start over as a new ipad. Using what someone else has left behind takes away what's great about making an apple product personal...
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MAIL: Recipient doesn't want his name appearing next to his email address
I use Mail on my MacPro w/ a gmail account. I have a client who doesn't want his name appearing next to his email address when I write to him. I've deleted his address book vcard & turned off the auto address completion in prefs. Still no good.
Any suggestions?Go to Window -> Previous Recipients in Mail and delete his address there. It will add him to that list again next time you send him a message, so be sure not to include his name at that time.
I wonder what possible reason he could have for that? There's no rational reason I can think of for that. But you've got to do it the way he wants anyway, I suppose. -
my iphone just stopped connecting to my wifi and i have tried all the recommended troubleshooting with no success. Also when i send a text , it shows it coming from my email address instead of my cell #. i dont receive any text going to my cell #. help
If i understand what you are saying then you are seeing the WiFi indicator after connecting but Apps are saying that they are not connected to the internet?
Your router may not have given your iPod a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be to restart your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc. -
I'm trying to restore my iCloud back up on my new iPhone 5s and keep getting "could not sign in your apple Id or password is incorrect. I noticed that the Id it's showing is not my complete email address. I've reset my password 5 times. It accepts my password when I install as a new phone. How can I resolve this so I can restore my back up?
Hello jwpg,
Thank you for the details of the issue you are experiencing after restoring an iCloud backup. I recommend the following articles for an issue like this:
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Unable to change outgoing email display name on 9930. Only displays email address to clients
I have tried to change my outgoing email display name to my name but when I delete the email address on username field and input my name it says "not a valid email address". Tried on the Blackberry website with my profile and on my handheld device. Why is this so difficult? I can't send emails to clients as on their end it just shows my email address in the from field and not my full name. My email account name on my Blackberry shows the full name I want to display, but it keeps defaulting to my username, which is my email address. I have a 9930 that is two years old. Thanks.
Hi Cltclt,
Thanks for the details! When did this issue start? Is your Blackberry on a Blackberry Enterprise server from your company? Is this an outlook Microsoft Exchange email account? This may help with changing your settings:
Change options for your personal email account
You can change options for each personal email account that you added to your BlackBerry® smartphone. You can create email filters, synchronize your contacts, change your signature or display name, and more.
• On the Home screen, click the Messages icon.
• Press the key > Options > Email Account Management.
• Click the email account that you want to change options for.
Thanks,
PamelaF_Vzw
Tweet us @vzwsupport -
Since updating to Iso 6 my iMessages are showing as coming from my email address, anyone know how to fix this?
I figured out my problem...... I have custom text tones set up for certain ppl and had the default text tone set to "none" well with the iOS6 update it made it so if your default text tone is set on "none" then you won't hear what I call the send and recieve text sounds when in a converstation... if you change the default text tone to any text tone other than "none" you will get your send and recieve sounds back.... kinda annoying if you don't won't random texts from ppl waking you up... so I made a custon text tone that is called silence with just recording a few seconds of dead noise then edited it and turned all the sound levels down to 0 and set that as my default text tone.... now I have the send and recieve text sounds in a conversation and everything is fine! Sorry Nehucskter the first time I had this problem thats the first thing I did was reboot my phone.... first thing you do for everything lol....
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Edit GAL to show phone numbers but not email addresses
We would like to edit our company's GAL to show only the phone numbers for some staff and not their exchange email accounts. Is there a way to do this through Active Directory?
AD Environment: Server 2008 R2 Standard
Exchange Environment: Server 2008 Standard, Exchange server 2007.Link to the new thread: https://social.technet.microsoft.com/Forums/exchange/en-US/6c4158a6-107d-4da6-abad-c05106c20fde/edit-gal-to-show-phone-numbers-but-not-email-addresses?forum=exchange2010#371c659c-c002-4fb6-b5a1-ae776bf6534c
This posting is provided AS IS with no warranties or guarantees , and confers no rights.
Ahmed MALEK
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