Previous Purchase policy for iCloud.

Why would Fast and Furious be available for re-download on my iPad, but Fast Five and Fast 6 are not?  They are all Universal pictures.  I don't get this previous purchase policy for iCloud. 

UPDATE: The current release of the iTunes software (v 9.1.0.79) fixed this problem.

Similar Messages

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    Greetings,
    I logged into my iTunes account for the first time in a log time today and noticed that any purchases located on icloud show a last modified date of Jan 06 2015 and I was curious why this would be. I'm fairly certain I have not accessed the files this year as I just setup iTunes with an empty library this week. Would all the files having the same modification date be due to a change in the file on the icloud servers? I'm not an iTunes match subscriber so I assume I could not have made changes to the files on that date and have them sync to icloud. Am I correct in that assumption?
    Any information would be appreciated. Below are my system specs, if it helps.
    Os: Windows7 x64
    iTunes version: 12.1.1.4

    This is by design.
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  • Purchased app for icloud to sync, to do app, cannot see on desktop?

    I purchased a detailed To Do app - to sync with my icloud account.  I like to input from my desktop.
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    Contact the app developer for support. We can't even begin to guess without knowing what the app is.

  • How to add previous Purchased videos to iCloud

    I purchased a movie from iTunes back in December 2008 under my old Apple ID. I wanted to know how to re-download the movie on to iCloud without making a purchase. Thank you.

    It’ll automatically be in the iCloud for the old Apple ID if it’s possible for that movie, but probably can’t be put into the iCloud for the new one without buying it again, and definitely can’t from your end; if you want to ask anyway, click here.
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  • Downloading a Previously Purchased Product for the Second Time

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    Savage*Cats I am not aware of any sources for Photoshop Elements 7 installation files.  If you no longer have access to the installation files then you will want to look at upgrading to the current version of Photoshop Elements.  You can find more details at http://www.adobe.com/products/photoshop-elements.html.

  • Retrieving previously purchased apps for new imac

    We just had to exchange our 3 week old imac for a new one due to a power issue and were not able to transfer our downloaded apps before doing the exchange.  Is there any way we can get the apps we had on the other computer downloaded onto the new one?

    If these are apps purchased at the Mac App Store, then open the App Store application and click on the Purchases icon in the upper toolbar. Beside each one is an Install button. Click on it to download and install the app.
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  • HT4847 I have purchased storage for icloud @ 28 quid a year....

    My total storage is 25.0GB & I have 24.3GB available but yet my phone keeps telling me I do not have any available storage & I can't take pictures, download apps etc... can someone help me???
    I have already deleted a lot of my apps, pics & changed settings to not save as much but surely this isn't right???!!!
    I am getting a bit fed up with this phone as I'm not using it to it's full ability!
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    You bought iCloud server storage space. This has absolutely no effect on the amount of internal storage space your iPhone has (that's the 8GB, 16GB, 32GB capacity you chose when you bought it).
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  • How do i download LR5 to my laptop with a previously purchased copy for my desktop?

    I have a purchased copy and Adobe have advised my to download and use my serial numbers to activate, They are rejected and I am told to contact customer support. customer support have referred me to the forum.

    Did you purchase stand-alone or with CC (cloud)?
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    If it runs on the Desktop it does as well on the Laptop, as long as you do not mix the versions.

  • How can I uninstall a long-ago expired Adobe XI (11.0.06) trial?  During the trial, Ver XI installed itself as my "default", which is still making it difficult for me to access the Adobe X (10.1.10) that I previously purchased.

    How can I uninstall a long-ago expired Adobe XI (11.0.06) trial?  During the trial, Ver XI installed itself as my "default", which is still making it difficult for me to access the Adobe X (10.1.10) that I previously purchased.

    Thanks for your help.  I cannot open the application (Acrobat XI) because I did not buy it.  Every time I want to open a .pdf, I have to remember to take the extra step of going to "open with" and then select "Acrobat X".  When I forget to do that, the XI "default" opens a window that gives me another chance to buy XI -- that's what I want to get rid of.  Another approach (perhaps?) would be to change to default setting from "Adobe XI" to Adobe X"  (the way it was before I tried the XI trial).  But I don't know how to do that.

  • HT201272 I want to download a previously purchased album that had an "error" and isn't complete. I have an older Mac and don't have iCloud. Surely there is some way to get the music I paid for!

    I want to download a previously purchased album that had an "error" and isn't complete. I have an older Mac and don't have iCloud. Surely there is some way to get the music I paid for!

    Hi,
    See this http://support.apple.com/kb/ht2519
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  • When setting up me new iphone - it is asking me for an iCloud password for an email address that doesnt belong to me - it is asking this info in order to retreive previously purchased items on itunes, etc. Help?

    When setting up me new iphone - it is asking me for an iCloud password for an email address that doesnt belong to me - it is asking this info in order to retreive previously purchased items on itunes, etc. Help?

    These are a couple different issues
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    The iCloud account can be an Find My iPhone issue.
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  • When I use my apple id to open I cloud I get a message that says id for apple is correct but not icloud id? Keeps me from reloading previously  purchased itunes, Is there anyway to correct this?

    when I use my apple id to open I cloud I get a message that says id  is correct apple id but not aa icloud id. This keeps me from dowloading previous purchases that I have lost when new ones sync on my ipod. anyway to correct this?

    If you updated your existing account then try logging out of it on the iPad by tapping on the id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on the iPad.

  • If I currently share an iTunes account with my family, is there a way I can have my own iCloud account that they can't access as well as keep all the music previously purchased?

    I am going off to college soon and I need to create a separate iTunes and iCloud and the whole nine yards if possible. I currently share icloud and everything with my mom and my brothers phones. Is it possible to move over all of the music the I have previously purchased as well? Also the computer that has our iTunes account on it recently crashed. Is there a way to move the account to another computer?

    Hi Rileycarline,
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    Set up your Apple ID for iCloud and iTunes
    https://support.apple.com/en-us/HT204053
    Take it easy,
    -Norm G. 

  • Apps and movies won't open under my old itunes msn id, but the newer iCloud id presents no problem. i've reset the phone a number of times. is there away to get all my previous purchases from my old account transfered to the newer iCloud account?

    i now have three Apple Store accounts. The first was when I signed up for mobileMe ending in "me." The second ending in "msn" And now the third ending in,"icloud"
    The first two seemed to be linked and i would get notifications to update even when i wasn't signed into that account. All the apps downloaded worked just fine on my Iphone4  whether they were downloaded using my iphone or whether they were downloaded from my macbook pro no matter which account they were downloaded from. Now since i started using icloud and after a number of restores my Apple id under "msn" downloads on the apps and my movies all purchased from itunes won't open up. All the other id's apps open up just fine. I've reinstalled itunes, deleted all the apps under the msn account and tried to redownload on both my iphone and my laptop but, no sucess.
    I think the only way to get the apps that i've paid for previously is the see if itunes could move my previous purchases from one account, "msn", to my "icloud" account. has anyone else had a problem like this and how can I makethis happen?

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
    Is the old account a completely different iTunes account, or is it just a previous primary email address on the same account ? If it's a different account then all content that you download from the store is tied to the account that downloaded it, so only that old account will be able to download updates to its apps.
    If it's the same account, just a previous primary email address, then what id shows at the bottom of the Featured tab in the App Store app on your phone ? You could try tapping on that and log out of it and then log back in with the updated version and see what id then shows for updates.

  • Transfer old Apple ID purchase info to New Apple ID for iCloud purposes

    Transfer old Apple ID purchase info to New Apple ID for iCloud purposes
    I currently have an apple ID that i have used for many years of ABC.  This will hold all the apps and songs etc that i have purchased over the years.  So i can currently download apps from app store using the new "purchased option" from the "Cloud".
    I have just set up and wish to make a new account my main account for iCloud and all purchases.  This is XYZ . How do i get all the purchase history and account actions from ABC apple id, to map across to the new XYZ apple id.
    My objective is to log into my iphone on itunes, app store and icloud using the new XYZ apple id, but still be able to view and download any and all previous purchases held against the ABC apple id.
    Can I/Apple port this account over so all history of purchases on ABC apple id, is now held against the new XYZ apple id.
    Thanks

    RE all those that say it cannot be done or why do i want to or need to...
    When my phone (on iOS 5) had the old/main apple ID logged in and used, the iCloud page where you can enable iCloud for apps, mail, notes etc - it would not allow me to turn on mail or notes for iCloud.  Said i needed to create an iCloud/Mobileme address to use these features.
    When i created new mobile/iCloud account today it worked fine for all iCloud options on my iPhone.  Also, the emailed address for mobileme/icloud was more to my needs/liking.
    The new mobileme/icloud ID created today cannot have my main email address added to it as it says my current/main apple id is that email address.
    Any suggestions?

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