Previous purchases not showing up

I was going into my itunes to watch a movie that I have purchased before buy none of them are showing up

Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

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ITunes Cloud problem-previous purchases not showing on 1 auth comp.

I am running iTunes on an HP Pavilion under Windows 7. iTunes version 10.4. iTunes store works fine except that when I try to call up my previous purchases (per the cloud) nothing shows up. This works on another authorized PC I use and on my iPad2. Any ideas what could be going on?

I've got the same problem too, sometimes (and now) my purchases don't show under my "All" tab.
Its frustrating when you're trying to verify that any apps you redeemed have been registered.
By the way, rebooting doesn't work. I tried.

Problems with previous purchases not showing

x

You surely had to have one language pack present in order to install. What is the desired language you added later?

Can't download previously purchased tv shows or movies, they dont appear on my MBA in itunes but do appear on my ipod 5

i recently purchased a new ipod 5 (ios 7), i have a 2013 MBA, i am running the latest itunes on both devices.
i am not able to see a list of my previously purchased tv shows or movies in itunes on my MBA but can see the list on my new ipod.
they dont appear as "previously purchased" any resolution to this issue

The iTunes Store went DRM free for music back in 2009 but the other content such as movies, TV shows, audiobooks and iBooks still contain it as required by the rights holders. This limits you to playing the content on a computer or device with the necessary software to decode the DRM. It should be possible to connect your large display to your laptop's audio and video outputs if you want to make use of the larger display, or you could purchase an Apple TV unit.
Here is one of the support articles on this topic iTunes: Frequently asked questions about viewing and syncing videos. I imagine there are references to the same or similar in the terms and conditions that most of us skip over when installing the software.
tt2

HT201272 re-download previously purchased TV show

I am trying to re-download a previously purchased TV show. I do not have that TV show on my computer anywhere - I did a complete search for it. However, itunes is saying it's already on my computer. How can I re-download?

Hello taaptar,
Thanks for using Apple Support Communities.
To download previously purchased items from the iTunes Store, please follow the directions outlined below.
iTunes Store
Open iTunes and go to the iTunes Store.
Click Purchased in the Quick Links section.
Select the content type that you want to download (Music, Movies, TV Shows, Apps, or Books).
Select Not in My Library to view purchased content that isn't on your computer.
Find the item that you want to download. You can browse using the menu to the left. If you have more than 2,000 songs, you'll see Recent Purchases instead of All Songs or Albums.
Click the Download icon next to the item you want to download.
If an item is already in your library, the Download icon won't appear.
Download past purchases - Apple Support
Cheers,
Alex H.

HT5085 No re-download on previously purchased TV Shows from Itunes Germany

Is there any information about why in Germany it is not possible to '(re-)download previously purchased TV Shows? It is a pain to pay for something and then not be able to download it again in case of loosing the Hard Disk Data on my Pc.

I'm having the same problem. I purchased a SD season pass for a show and when I tried to download the newest episode I couldn't access the SD version. When I click on the SD button nothing happens. The only option it gives me is to download the HD version which means I would have to repurchase the episode. I haven't had any response from Itunes support. It hasn't been a problem in previous weeks.

Shop purchases not showing up in admin live feed

Hi I have set up a test shop, and succesfully can make payments via paypal standard yet these purchases and activity not showing up in admin live feed, am I fogetting to do something?
Hope someone can help, determined to get this solved.

Make sure that the payments are marked as PayPal Succeeded and not Pending
or something like that, because then they won't show up in the live feed.
shop purchases not showing up in admin live feed created by VickiTuch<http://forums.adobe.com/people/VickiTuch>in
eCommerce - View the full discussion<http://forums.adobe.com/message/5096415#5096415

HT201272 Previously purchased songs showing up in my iphone but not my itunes?

Previously purchased songs are showing up on my iphone with the little cloud next to them. I dont hit the cloud to download them, but when i shuffle my songs they still play. It wont let me delete them on my iphone and they dont show up in my itunes library so i cant delete them there. I also have automatic downlaods switched to OFF. How do i delete these songs from my iphone? I dont want them in my library. And Ive tried downloading them and then deleting them, but it still wont let me delete them even after dowloadling.

Hello BKBrown65,
I understand that your iPod touch is not recognized by iTunes. The following article may help to resolve your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M.

Previous EMI purchases not showing up as purchased/upgradeable...

I have multiple songs previously purchased throught the iTunes music store that are listed as purchased if I go to my "previous purchases" history that are not listed as previously purchased when I view the album. Therefore, these are not upgradeable to iTunes plus. For example, I purchased 3 Culture Club songs on the same album at the same time. Despite the fact that the ENTIRE album is available from iTunes Plus, only 1 song was listed as previously purchased for me to upgrade. I can't find any way to contact Apple about this! All their support links lead to FAQs, or this discussion forum. Are there no e-mail contacts? Do you have to go through telephone support?

Store support is only by e-mail. Pick the appropriate link from the following to notify the store.
http://www.apple.com/support/itunes/store/

ITunes purchases not showing in iTunes and not transferring to iPod shuffle

I Have been using ipod shuffles for several years as they are small and convenient for running. I have purchased 175 songs on iTunes and been forced to purchase FIVE iPod shuffle devices because the battery life in all five devices degrades after approximately 40 re-charges to the point that I only get 15 minutes battery time after a full charge. This is occurring on every iPod shuffle I have bought inclusing the latest one which is only two months old. A couple of weeks ago, I purchased several applications for my iPad and several new songs. I receive emails after each purchase. However, when I looked at my iTunes account, it showed all the items as a single item purchase and the songs were not even showing up as purchased or in my play list. This tells me that someone at Apple accounting is manually adjusting purchases and not itemizing them and the songs were not even given to me. I had to reinstall my entire iTunes program and they had to reinsert the new songs into my purchased playlist. That is why I couldn't transfer my songs onto my iPod shuffle. Now, with the latest IOS 8.3 update, I am getting all sorts of service problems like it says each time I turn on my laptop that I have inserted a CD or DVD, select the times I want to burn. It was never doing that before. It is also giving me all these warnings too:
BookmarkDAV_client.exe - entry point not found
The procedure entry point objc_exception_try_enter could not be located in e dynamic link library objc.dll.
icloudServices.exe entry point not found
The procedure entry point objc_exception_try_enter could not be located in e dynamic link library objc.dll
Apple photo streams.exe entry point not found, etc,
I purchased four new iTunes songs yesterday and only one of them transferred into my iPod shuffle. I am so tired and frustrated with the endless defects in Apple Products, that soon I am just going to say ENOUGH AND COMPLETELY STOP USING ALL APPLE PRODUCTS.

The "Purchased" playlist you see on the right can be a little misleading. It's not mean to show all of the purchases you've ever made. To download (or just see) what a particular has previously purchased used this resource. http://support.apple.com/kb/ht2519

HT204053 iCloud downloaded purchases not showing in library

Hi, despite my new iPhone 5 downloading previously purchased music from iCloud, my music library remains empty? Why won't the music show up?

Are you referring to purchases on your iPhone not showing in your iTunes library on your computer?
Make sure your computer is authorized and you are signed in to iTunes with the Apple ID the purchases were made with.
Open iTunes on your computer > iTunes Store > Purchased (in Quick links section on the right)
Download all your music by selecting the Music tab > All Songs > Click download all on bottom right.
Now you can enable automatic dowloads so future purchases download automatically:
Open itunes on your computer > Preferences > iTunes Store > enable automatic downloads

HT201272 None of my previously purchased TV shows show up in the Library. This is new computer. I have deauthorized previous computers and authorized this one. Why aren't TV shows that I purchased showing up?

No previously purchaesd TV shows are shown in the library. This is new computer, old one bit the dust. De-authorized all old computers. Authorized new one. Music shows up but not TV Shows I already bought. Any help?

I should have mentined that none of my previous TV Show purchases show up in the purchased sub heading. The Music is there but no TV Shows. I am most interested in recovering Doctor Who Season 7.1, 7.2 and Christmas Specials. The rest I am not as concerned about.

Previous purchases not downloaded

My previous purchases in iTunes shows in my account information, however, it is not in my library. When I go to iTunes store purchased to download, file is empty

http://support.apple.com/kb/HT2519

HT201272 Why aren't my previously purchased apps showing up in the purchased tab of the app store on my new ipad? I used the same ID as my old ipad.

I sold my original ipad and bought an ipad 2. I wasn't worried about losing all of the apps I had previously purchased/downloaded, because I knew that the app store has a "purchased" tab, from which you can download previously downloaded apps. I set up my new ipad 2 with the same app store ID. I went to the purchased tab, the loading circle went on for awhile then went away, but no apps showed up. What's the problem?
I would be really upset if I lost all of the apps I previously paid for or downloaded (probably about 80 or so), seeing as how the app store is supposed to remember my purchase/download history based upon the user ID.

Go to "Settings > iTunes and App Stores", touch the AppleID, sign out, and then sign in with your revised AppleID.

Family purchases not showing in purchase history

There is a purchase history, but it only shows the items i purchased not the items other family members have purchased on my account. I need to see items that are purchased listed, an email is not enough record.
Also why the **** would I need to repurchase all the music i added to ITunes over the years that are no longer showing on my history. it should show the whole life history of purchased after all I paid for it...

Hi Ted,
It sounds like you aren't seening the Purchases for everyone in your Family Sharing circle. There can be a number of reasons for that, and I would use this article to check out what might be the culprit:
If you don't see your family's shared content
Thank you for using Apple Support Communities.
All the very best,
Sterling

Previous purchases not showing up

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