Previously downloaded 'Mountain Lion' - Need to download again.....How??
Hi, i downloaded 'Mountain Lion' software for my macbook air earlier this year, through the apple website and paid for the license etc etc etc.
Recently my macbook crashed and i have had to reboot it and start again from scratch therefore i only have snow leopard again.
Surely i must be able to download my software again for free after paying for it so recently???
If so how??
Thanks
Do you have the OS X firewall turned on? Go to System preferences, Security & Privacy and then the Firewall tab. Turn it off if it is on then try the download again.
Note the download is 4+ GBs and depending on the speed of your internet connection can take from 1/2 hour to several hours. If you have a slower internet connection you won't see any progress of the bar for some time.
Check your Applications folder for an entry that doesn't have any extension and some type of funny, incomplete, name. That could be the Lion download and you'll just have to wait for it to complete.
Similar Messages
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I bought and was downloading Mountain Lion but the download stalled. What do I do?
I bought and was downloading Mountain Lion but the download stalled. What do I do?
What do you see in the Mac App Store > Purchases section? The dl could just be paused, in which case you can resume it and carry on.
If it doesn't list it there then search your Mac for the installer incase it finished in the background and didn't start the installer automatically.
Finally, if you don't see it anywhere and you're sure it hasn't finished and actually updated without you realising it, you can email Apple's iTunes support team and they can either put it back in your download queue to try again or regrant you the download so you can 'buy' it again without having to pay.
http://www.apple.com/support/contact/
Regards, -
ERROR DOWNLOADING MOUNTAIN LION (100)
Can't download Mountain Lion?
OK, here is how to fix the issue if you are using Intego Virus Barrier X6
1. Disable "Ad Banner Filter" under "Surf" in X6
2. Shut down your mac
3. Restart into Safe Mode (holding Shift key until it fully starts up)
4. Check date & time, make sure auto adjust time & location are both selected, then restart your Mac
5. Once restarted, try to purchase Mountain Lion
This solution worked for me and did not require the need to uninstall X6, but make sure that you have the newest X6 update for Mountain Lion compatibility before you try to install OS X 10.8.
Once you have downloaded and installed ML, you should be able to turn the Ad Banner Filter back on. -
Need to download Mountain Lion again.
Tried to update my Mac from 10.8 to 10.9, system froze, reset everything back to 10.6.8, lost files and programs (e.g Lightroom 5). need to update back to 10.8 so as to reload Lightroom 5 etc. Paid £13.99 on 18/09/13 for update 10.6.8 to 10.8, need to download this package again as I have lost the files, can anyone Help?
Welcome to Apple Support Communities
The only thing you have to do is to open the Mac App Store, log in with your Apple ID, go to Purchases tab and download Mountain Lion.
If you don't see OS X Mountain Lion in the purchases list, see if it's hidden, and if so, unhide it > http://support.apple.com/kb/HT4928 -
I can't download previously purchased Mountain Lion in the App Store.
So after having some hard drive problems, I reinstalled 10.6 from the disk that came with my MBP, and I'm trying to upgrade again to my previously purchased copy of Mountain Lion (I'm realizing now that I probably went about this the wrong way...).
Anyway, I can't seem to be able to download Mountain Lion. It shows up in Purchases, and when I click Download, the button greys out for a second while the spinny thing spins, then the Download button goes back to normal and I don't see any indication that anything's downloading.
Here's what it looks like after I press the Download button:
I'd love any advice or feedback!
RyanI had already installed the combo update, but after restarting and checking for updates, a security update became available, and after installing that, everything is working normally. Thanks for pointing me in the right direction!
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How to install previously downloaded app? (Downloaded Mountain Lion, didn't install yet)
Downloaded Mountain Lion but didn't install at the time...rebooted then in App Store it showed the "app" was downloaded but there didn't appear to be any way to install it. Clicking on the item (in the "purchases" tab) took me to the app description, but without any option to install, just download. But I already did that!
Does this mean I need to re-download and therefore imply that installation is required BEFORE you reboot?????
I already tried to click again the "download" option, but that just started to re-download Mountain Lion, and so I cancelled that, and now Mountain Lion doesn't even show in the Purchases tab! So now I may have no option.
Poor job Apple!
Can anyone clarify the process?Check if it's in the Applications folder. If it's not, you'll need to redownload it.
(84362) -
I begin to download mountain lion update and it fail. Then I tried again and icon shows "waiting" but it never begin to download. What can I do?
RainbowGarner wrote:
By install i presume you mean add it to the bottom of the machine ?
Yes, and it's rather easy to do too.
Your machine has two slots. These are the specs for a 2008 iMac (if your machine is different then check with Crucial.com and they will match the correct RAM for your machine)
Maximum Memory
6.0 GB (Actual) 4.0 GB (Apple)
Memory Slots
2 - 200-pin PC2-6400 (800MHz) DDR2 SO-DIMM
So all you need to do is visit Crucial.com or OtherWorld Computing to order it, and OtherWorld Computing has install videos.
Here is one on YouTube. Easy pleasy.
Just make sure to discharge any static electricity and not touch the contacts, just the plastic edges.
https://www.youtube.com/watch?v=Fb_B3K1Za5Y -
Im running on 10.6.8 On my mac...But i downloaded Mountain Lion recently and theres always an error once i try run it..do i need Snow Leopard 1st and then Mountain Lion..HELP!!
Sorry Josh, I'm having a bad day with my illness.
Can I ask you to repost this question? Might try in the Mountain Lion forum as well as here.
Put "Mountain Lion Install fails" in the headline box, then from your second post -
"When i run The OSX Mountain Lion Icon i downloaded from the App Store it always gets to the point when its about to restart but the it keeps saying "please quit the application and try again" Now i've tried Re-Downloading it a lot of times but that doesn't work"
and add the Mac specification -
MacBook7.1
2GB RAM
Upgrading from Snow Leopard 10.6.8
Sorry I can't concentrate sufficiently today. -
Hi
Can anyone advise...
Cannot download Mountain Lion after purchasing from Apple online. Mountain Lion icon is now permanently 'paused' in the dock. The Purchase page has the download but no resume button. I have enter the code again but it cannot be redeemed again. I have signed in and out again from the tab at the top of the page.
I have spoken to Apple for two evenings now. Last attempt was to bypass the Mountain Lion and download Mavericks overnight but nothing downloaded.
I have checked the internet connection and all is well.
Any ideas how to progress... I have an appointment to take in to Apple on Monday...Have you tried to resume the download using Launch Pad? The icon should be in your Dock.
If that doesn't help ...
Apps such as Little Snitch, Growl, and MacKeeper can prevent apps from downloading
Disable anti virus software if installed
Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected.
If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper -
why would it state under the "more about this mac" that i already have10.8.3 and then in the app store say i need to "resume" do you know what i mean? is it possible i already did download mountain lion entirely once? I am confused and don't want it twice
This is cause by the way the App Store checks to see if an application is installed on your system.
Basically when an app is installed it is in the Applications folder and this is where the MAS looks for them. So it looks at your purchase history for the apps you bought and looks in the Applications folder to see if they are installed. If an app is in your purchase history but not in the Applications folder the MAS says you need to install it.
For normal apps this works fine but the OS doesn;t install into the Applications folder. So the MAS sees you have Mountain Lion in your purchase history but it's not in the Applications folder and so it says you need to download it.
Hopefully one of these days Apple wil fix this.
regards -
I downloaded Mountain Lion onto my iMac. Now i want to upgrade my Macbook Pro (10.7.5) to Mountain Lion. Do i need to purchase another download?
One purchase is sufficient if both computers are owned by you and the ML version was purchased as an upgrade.
How to install Lion or Mountain Lion on multiple computers - http://support.apple.com/kb/HT4854 -
How to configure Mail app on mountain lion to not download all my emails in hotmail server. I need only just 1-2 weeks
Try going to the web based site and see if you can set up a temporary folder there. Move anything you don't want to download to that folder.
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I downloaded Mountain Lion this morning. Now when I try to open a document in Pages, it says I need a newer version. When I go to the App Store, it says I have Pages installed.
What version of Pages are you running now?
The newest update is 4.2 at least for the box set version I have which came out a couple of days ago. -
I have OSX Lion, I want to download and install OSX Maverick, do I have to previously install Mountain Lion ?
Please help me !No, assuming your iMac can run Mavericks:
OS X Mavericks supports the following Macs that are already running a minimum of Snow Leopard:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later), (15-inch, Mid/Late 2007 or later), (17-inch, Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac Mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009) -
I want to make a bootable usb drive for my macbook air,and my system is osx mountain lion 10.8.5. How can i download it again without repaying for it so i can make my bootable flashdrive? I'm pretty new at this computer stuff so i don't know how things work.
Message was edited by: tzaphonThis is not difficult and you will not have to download from the app store.
your computer has what is called a recovery partition that came with it.
simply hold cmd+R while you boot up. let go a second after you hear the chime.
you will boot into the recovery partition.
Use disk utlity to format your usb drive and then exit Disk utlity and go to Reinstall Mountain Lion.
it will ask you which disk you want to install ML onto. Choose your new USB drive.
easy peasy
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