Previously Downloaded song won't play
I have an album that I previously purchased from iTunes, and Recently I accidently deleted the album off my ipod, and now that I'm trying to re-download it onto my iTunes, it won't let me.
I have the songs on my music list, but they have the exclaimation point next to it, and when I try to play it, it asks me to find it in my computer. Which I have tried, but that also didn't work.
Any help would be greatly appreciated.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
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Minajody wrote:
.. the song won't play
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
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Contact the iTunes Store customer support department through the form at the bottom of their web page and explain the problem to them.
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Delete and redownload it if doing so is free in your country.
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Delete and redownload that song if doing so is free in your country.
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Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives? Specifically the album is Flying Lotus - Until the Quiet Comes and the song is DMT Song (feat. Thundercat). I purchased the entire album and it even played fine the first listen through.
Hi,
If you are in a country that permits redownloads, delete track and go to iTunes Store > purchased and redownload. http://support.apple.com/kb/HT2519
Jim -
HT3951 I downloaded an album and 2 of the songs won't play
I downloaded an album and 2 of the songs won't play and it's showing that the songs are fully downloaded. I have the latest version of itunes. If anyone knows what the problem is and how to fix it, please help!
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those tracks and use the 'Report a Problem' link (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
This is the erroe message I am getting. I have removed and re-downloaded iTunes and it will still not let me "Authorize" my computer to play previous downloaded songs from iTunes. HELP!
You need to set Copy'n'Paste security policies for that domain in Firefox.
AllowClipboard Helper will help you do that. <br />
https://addons.mozilla.org/en-US/firefox/addon/allowclipboard-helper/ -
I'm wondering if I have incorrectly downloaded an album from ITunes. When I attempt to play songs from it, they are incomplete and my IMac will skip to a previously downloaded song. Please help?
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
HT201272 iTunes Songs Won't Play - Bad Download?
I just downloaded an iTunes album and the first (2) songs won't play on my computer -- they skip to the 3rd song every time.
All (8) other songs play without issue.
Possibly a bad download?Yes. Delete and redownload them if doing so is free in your country.
(90757) -
I downloaded a george harrison album a year of more ago and now a few of the songs won't play any more. Does anyone know what I should do?
What do you mean by "won't play"?
Try deleting the song and downloading it again from the iTunes Store. -
I downloaded an album and 3 of the songs won't play all the way through they cut out part way through and jump to another song. How can I re-download those 3 songs?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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I downloaded an album but some of the songs won't play - says my computer isn't authorized to play the song. I checked the authorization, and this computer is authorized. How do I fix this?
If just some of the tracks on the album are doing that, that suggests those tracks are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
Just bought a new album and one of the songs won't play, how do I get it to play?
Just bought a new album and one of the songs won't play, how do I get it to play?
What do you mean by "won't play"?
Try deleting the song and downloading it again from the iTunes Store.
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