Previously purchased song is cut off

I purchased an album a while back and was listening to it today. One of the tracks is cut off 29 seconds into the 3:50 minute song. I'm not sure what to do. I can't figure out if I can delete and reinstall.

Click here and check if iTunes in the Cloud is available for music in your country; if so, delete and redownload it. If not, contact the iTunes Store staff.
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Similar Messages

  • So I'm not the only one whose purchased songs are cutting off/skipping

    This has been the most frustrating thing... I'm definitely not new to downloading music from the iTunes store, and I have no idea what's been going on lately with purchased tracks just stopping and skipping ahead to the next track. Thanks to all for the helpful hints on how to redownload the bum tracks by deleting them and going back into purchases. A couple of things I noticed after doing some troubleshooting:
    1. The only time I had issues with tracks was when I downloaded an entire album at the same time.
    2. While going through and finding the duds on an album with 60 tracks (there were 21 of them...), I noticed that in almost every case it was TWO back-to-back tracks that didn't download correctly. So I figure that there may've been some issue with them downloading simultaneously. That's where this tidbit I found on another discussion helps:
    3. Unchecking the "Allow Simultaneous Downloads" box in the downloads tab of iTunes cleared up EVERYTHING. I think...
    I hope this helps.

    You posted this in another thread...
    scratching, freezing, saying 'do not disconnect' for like 6 hours when I plug it into the computer even though itunes says 'ipod update is complete' and other annoying problems.
    Scratches...
    Yes, it will scratch. Again, get a case. Here are some ways to clean it...
    Ice Creme
    iCleaner
    Freezing...
    Try a restore (see my previous post)
    Do Not Disconnect...
    Try clicking the little eject icon next to the iPod in iTunes (under Source). iTunes should eject the iPod and Do Not Disconnect should go away.
    Do Not Disconnect usually stays after the iPod is done updating when Disk Use is enabled. To make the iPod automatically eject go to edit-->preferences with the iPod connected in iTunes. Click the iPod tab and then the Music tab under that. Uncheck enable Disk Use and click OK.
    Post back if disk use is not enabled/when you click eject iTunes says that it cannot eject the iPod.
    btabz

  • I have a library of nearly 2000 songs and all of which were purchased/downloaded in their entirety. It seems that after one of the iTunes updates- many (not all, but plenty) of those songs were "cut off" after playing about 2/3 through them- I haven't gon

    I have a library of nearly 2000 songs and all of which were purchased/downloaded in their entirety. It seems that after one of the iTunes updates… many (not all, but plenty) of those songs were “cut off” after playing about 2/3 through them… I haven’t gone through the entire library to see which are complete and which were cut off, but hoped this is “known problem” and hopefully with a known “fix”… Make sense?
    Please advise…
    Thx,
    Johnny

    I have a library of nearly 2000 songs and all of which were purchased/downloaded in their entirety. It seems that after one of the iTunes updates… many (not all, but plenty) of those songs were “cut off” after playing about 2/3 through them… I haven’t gone through the entire library to see which are complete and which were cut off, but hoped this is “known problem” and hopefully with a known “fix”… Make sense?
    Please advise…
    Thx,
    Johnny

  • When I switched computers my songs now cut off and don't play out.  How can I get my songs back to play fully that I purchased from ITunes over the past years?

    When I switched computers my songs now cut off and don't play out.  How can I get my songs back to play fully that I purchased from ITunes over the past years?

    Other people have been having similar problems with songs over the last few days, I assume that there has been a problem with Apple's servers.
    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

  • I've purchased some songs as well as an album on which each song is cut off I only get half a tune.

    I've purchased some songs as well as an album on which each song is cut off I only get half a tune.

    Delete and redownload:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I recently purchased 3 CD's, some of the songs are cut off in the middle of the song.  Itunes sent me a link several times to redownload the songs, but each time either the same songs or different songs would be cut short each time I redownloaded the CD's

    I recently purchased 3 CD's, some of the songs are cut off in the middle of the songs.  Several times ITunes sent me a link to redownload the CD's or certain songs and each time either the same songs or different songs on the CD's would be cut short.  What could be causing this?

    shameless bump

  • How to recover previously purchased songs

    I had previously had an iPod. I used to buy song directly off the iPod. The iPod had never been plugged into a computer. Since then that iPod has been wiped clean. My QUESTION is: is there a way to get those previously purchased songs on my new iPod. When I go onto the iTunes Store it says those old. Songs have been purchased?  

    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT201272 I'm having trouble downloading a previously purchase song to my iCloud so I can access it from another device.  The iCloud download button is not there.  Help?

    I'm having trouble downloading a previously purchase song to my iCloud so I can access it from another device.  The iCloud download button is not there.  Help?

    I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
    And permissions and download availability have nothing to do with it, the movie's still there, it still allows me to redownload it. The only problem is when I click download, I get that message.
    And nobody else uses my computer, but I do have multiple accounts authorized on it. Even still though, I am attepmpting to download it through the account I purchased it under. :/

  • I've bought and downloaded music from itunes, but the ends of almost all my songs are cut off and will not play, how can I fix this?

    I've bought and downloaded music from itunes, but the ends of almost all my songs are cut off and will not play, how can I fix this? Most of the music cuts off abouthalf way through the song, then it skips to the next one. Itunes also says I have not purchased the album though it is listed under my purchased albums. It's incrediabley frustrating, please help.

    go to the itunes store. select more in the bottom right select purchased. then press the cloud icon to DL striaght to the phone. Id use wifi. you can also DL into computer then synv over to phone.

  • TS1424 2 songs were cut off and not downloaded all the way, what can i do

    2 songs were cut off and not downloaded all the way, what can i do

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • HT201272 Previously purchased songs showing up in my iphone but not my itunes?

    Previously purchased songs are showing up on my iphone with the little cloud next to them. I dont hit the cloud to download them, but when i shuffle my songs they still play. It wont let me delete them on my iphone and they dont show up in my itunes library so i cant delete them there. I also have automatic downlaods switched to OFF. How do i delete these songs from my iphone? I dont want them in my library. And Ive tried downloading them and then deleting them, but it still wont let me delete them even after dowloadling.

    Hello BKBrown65,
    I understand that your iPod touch is not recognized by iTunes. The following article may help to resolve your issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks,
    Matt M.

  • I downloaded an album and every single song is cut off after about a minute and a half.

    I downloaded an album and every single song is cut off after about a minute and a half. I checked the Help information, but there isn't a button visible to download it again. How can I fix that?

    I have a problem too - may be related to this.  I downloaded 5 albums over the weekend, plus a few singles.  Every one of them has at least 1 song that stops playing partway through, some as quickly as 5 seconds in.  Looking at the file itself, the size seems right for a song of that length, and I got no errors during download, but out of the ~75 songs I purchased over the weekend, I have 10 (so far, still checking) that are incomplete

  • Uploading Previously purchased songs to new computer

    I'm having trouble tranferring previously purchased songs from my IPOD nano to my new lap top. When I attempt to transfer, about 25 of my 100 previously purchased songs transfer and the remainder do not. Something about not being authorized to transfer to this computer. All 100 songs were purchased off I-Tunes.

    I am having similar problems. I have my library (and playlists) on my new computer, the new compte has been authorised and the previously purchased songs play on the computer. However, since then I have connected my ipod for a update and all my previously purchased songs were removed from my ipod. Why has it done this? The songs are still in my new computer and are playable. Can they be put back on my ipod?

  • I just purchased a new Mac and I am trying to download my previously purchased songs.   I am only getting a portion of each song though.  What is happening and how do I fix it?

    I just purchased a Mac and downloaded my previously purchased songs from iTunes, however it only downloaded a portion of the song (about 1:15) and this appears to be the same on all of the songs.   What is happening and how can I fix it?

    Hello Pork Chop 2,
    Congratulations on your new Mac!  It sounds like your purchased songs are not playing completely after you downloaded them.  I recommend to following steps for an issue like this:
    Symptoms
    Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
    Resolution
    If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
    Delete the purchased song that is exhibiting the problem from your iTunes library.
    Click on the Purchased link in the iTunes Store to view your previously purchased music.
    Download your previously purchased song from this list.
    You can find the full article here:
    Songs in iTunes may not play back completely
    http://support.apple.com/kb/TS4357
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • On a Mac OS X version 10.4.11 and itunes 9.1.1.  Can't update to itunes 10.6Trying to get a previously purchased song.  Can't use the purchased option under quick link - nothing shows up and won't let me purchase an already purchased song.  What can I do?

    On a Mac OS X version 10.4.11 and itunes 9.1.1.  Can't update to itunes 10.6, Mac too old. Trying to get a previously purchased song.  Can't use the purchased option under quick link - nothing shows up and won't let me purchase an already purchased song.  What can I do?

    If possible you need to upgrade OS X. However, what you can upgrade to is dependent on what your Mac hardware and configuration is which you have not provided in your profile.

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