Previously used hp genuine cartridge installed black

i have a hp photosmart 6520 printer and i was using the ink that came with the printer and it came out fine. yesterday i went to print and the black ink appeared to be running out so i used a cartrige from my old printer that was 100% full. the cartridge is installed correctly but when i go to print, the ink is very faint and the lines are all messeed up and it barley prints. whenever i go to print there is a yellow warning sign but it wont tell me what it means. it also tells me "previously used hp genuine cartridge installed black" but it still wont let me print! i cleanes the print head, allighned the printer and i tuned off and unplugged the printer. please tell me whats going on and how to fix this.

Hello,
Thanks for the post. I've included some information below that should assist with this one. Good Luck!
With this one, check this:
Regarding Ink alerts and other messages that reoccur after hitting OK on the pop up. I have learned that in some products you need to actually go into the Message Center and acknowledge the messages there in order for the pop ups to stop. Simply hitting OK on the pop up does not terminate the alert. You can Ctrl-Click and highlight all of the messages and acknowledge en masse in the Message Center. Please make sure that we are acknowledging the ink alerts and such IN the message center.
There is also the option of turning the messages off altogether. Go to HP utility, should be in the dock or in the Hewlett Packard folder in applications. In there you have an option for message center, in there you can go to settings in the top right, and then uncheck the boxes for displaying alerts. Good Luck!
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

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View Solution.

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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Sorry that you are having an issue with the black cartridge not reading correctly. You can try to clean the cartridge and the print head.
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**Click the KUDOS star on the left to say 'Thanks'**
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This question was solved.
View Solution.

It is possible that the toner cartridge still has some packaging on it or that it isn't fully secured in place. I would try completely removing the toner cartridge from the printer and taking a look at the steps in the document found here. The document has steps to troubleshoot when an 'Install Black Cartridge' error is present on the display.
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I am not an HP employee.

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Hello,
Thanks for the post. I've included some information below that should assist with this one. Good Luck!
With this one, check this:
Regarding Ink alerts and other messages that reoccur after hitting OK on the pop up. I have learned that in some products you need to actually go into the Message Center and acknowledge the messages there in order for the pop ups to stop. Simply hitting OK on the pop up does not terminate the alert. You can Ctrl-Click and highlight all of the messages and acknowledge en masse in the Message Center. Please make sure that we are acknowledging the ink alerts and such IN the message center.
There is also the option of turning the messages off altogether. Go to HP utility, should be in the dock or in the Hewlett Packard folder in applications. In there you have an option for message center, in there you can go to settings in the top right, and then uncheck the boxes for displaying alerts. Good Luck!
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

Previously used hp genuine cartridge installed black

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