Price increases on Jan 4

I calculate that with £1.75 each for caller display and 1571, together with the increase for broadband and line rental, our bill will increase by about 15% from Jan 4.
We have been offered Infinity free for a year, however, in the small print it is stated that from month 13 the call plan will increase by an amount which will be 50% higher than we are currently paying.
Rang Customer Services and operator was hopeless, could not address my complaints,offered to send a link with the increases and then deliberately cut me off.
I used to think B.T. was a blue chip company but not anymore!! Very poor and remote customer srvices and marketing which is akin to timeshare operators.
How can it only issue bills by email unless paid for by the customer, but can send phoney unsolicted offers by post.
If B.T wants to look after the bloated football industry through excessive sponsorship deals please do not ask the ordinary public to subsidise it by stealth charges.

StewM wrote:
Ewaawoowaa wrote:
They are having a laugh arent they?
We are in the middle of the worst economic crisis the world has ever known. People are going hungry just to be able to put petrol in their cars to go to work and BT are putting their prices up, by more than a 3rd in some cases????
People can't afford to go out and now they are struggling to afford to stay in. 
A bit melodramatic!
Perhaps. But the sports rises in particular are ridiculous. And if it isn't due to the ofcom appeal then what possible excuse do BT have for a 38% price rise?

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