Pricing procedure determination error

Hi all!
We are facing with pricing error CRM_PRIDOC_COM 401
We use BT complaints without pricing determination procedure (we don't need them). We use common products without any problem or errors. But when we add complaint item with any product variant (from configuration products) we facing this error.
This is sap code error or error in customizing (but where?)?

Hi,
Did you checked pricing procedure determination?
Which is assigned SA+DPP+CPP=Pricing Procedure.
Then you can check in the GUI Create complaint and check required pricing procedure was determined or not. In the TABS.
Regards
Sudha Yadav

Similar Messages

  • Error in Pricing procedure Determination

    Hi,
    When configuring the Pricing procedure determination an error is thrown " Sales Office not maintained"
    When i Select the Org ID and press enter the system throws the Above message  " Sales Office not maintained"
    With Regards,
    Selvam T

    Hello,
    Please can you check in transaction PPOMA_CRM. for the org id if sales office maintained,if not maintain and
    recheck if this works.
    Rgds,
    Deepa

  • Error Message regarding define pricing procedure determination

    Hi Guru:
    I encountered the issue when defining pricing procedure determination,when I tried to input the sales organization,distribution channel and pricing procedure and condition type into the column,the error message popped up and said "An entry already exists with the same key" how to fix?

    Dear Friend,
    The error message is self-explanatory. It means that already there exits the Combination of  Sales Org / Div / DC & Pricing Procedures on OVKK.
    Check the existing entries in OVKK & maintain a new entry with different Combination of Sales Org / Div / DC / Doc Pricing Proc / Cust Pricing Proc.
    Hope this helps...
    Thanks,
    Jignesh Mehta

  • Re:Problem in Pricing Procedure Determination

    Dear All,
    I have a problem in Define Pricing Procedure Determination.
    I am getting an error message " Condition Type BP04 is not in procedure ZBP04A A V".
    The condition type has been copied from K007.
    Access Sequence is BP04.
    In Maintain Pricing Procedure, I have selected RVAA01 and copied it as ZBP04A.
    Please let me know how to rectify this error.
    Thanks,
    Amba Prasanna

    hi Prasanna,
    am getting an error message " Condition Type BP04 is not in procedure ZBP04A A V".
    It means in the pricing procedure ZBP04A  the condition type BP04 has not been maintained. So go to V/08, select conrtol data on the left side, click new entries and maintain this conditino type.
    The condition type has been copied from K007.
    You might have copied K007 but forgot to put it in the above mentioned pricing procedure.
    Access Sequence is BP04.
    Also make sure that for your condition type BP04, you have maintained the access also as BP04 in V/06, since you wanted it.
    In Maintain Pricing Procedure, I have selected RVAA01 and copied it as ZBP04A.
    This is fine, in OVKK- no error.
    regards
    sadhu kishore

  • Pricing procedure determination in sap DBM

    Hi ,
    When i am creating Internal service order through /DBM/VSERACH transaction code, I am getting an error like " Pricing procedure not maintined.".
    Pleaes tell me how do i maintain the procedure for DBM transactions.
    Regards,
    Nagaprasadreddy

    Hi Nagaprasad,
    The pricing procedure determination is managed in SD for DBM Order Types.
    As you see every DBM Order Type is assigned to Sales Doc type. (/dbm/spro->Order->Order Type->Define Order Type) e.g. Check your Internal service order type config and check for sales doc type assigned.
    Then in SD Config, pricing procedure determination, you can assign the desired pricing procedure to this doc type. (spro->sales and distribution->Basic Functions->Pricing->Pricing Control->Define and assign procedures).
    Hope it solves the issue for you.
    Thanks and Regards,
    Pravin

  • Pricing procedure determination in contract.

    Hi,
    I have assigned Pricung Procedure ZRM000 to scema grp of vendor and scema grp of purchasing organization. I can see the pricing procedure in PO and can maintain the pricing conditions.
    But when I am creating a Contract against same vendor and using the same purchasing organization I am not able to see the conditions type which are there in Pricung Procedure ZRM000 and when I am maintaining the condition manually in contract error message is coming as 'Pricing condition is not maintained in pricing procedure RM0000'.
    Why I am not able to see the same pricing procedure or condtionin contract.
    How Pricing procedure determination happens in case of contract.
    Regards,
    Edited by: Sachin on Dec 22, 2010 3:03 PM

    in M/06 , assign ZRM002 to PB00 (or your Z gross price condition) Condition type in "master data" tab ->pricing procedure Field

  • Pricing procedure determination in sales order

    Hi Experts,
    In our business scenario, we have three plants and all plants have different pricing procedure. And we are using same sales area and sales document type for all plants.
    Currently one customer is purchasing goods from only one plant. So in our system, pricing procedure determination in sales order based on customer pricing procedure.
    Now as per new requirement, same customer will purchase goods from different plant. And we can’t change or create new sales area and sales document type as per our existing system design.
    So can we change customer pricing procedure at a time of SO creation level? If yes than how?
    Regards,
    Haresh

    Are you a functional or developer?
    Hope are aware that as per SAP standard,  pricing procedure(OVKK) is determined based on
    (1)
    Sales Org
    (2)
    Distribution Channel
    (3)
    Division
    Customer Pricing Procedure
    (5)
    Document Pricing Procedure
    Sales area determined in your sales order or billing doc
    Determines from Sales Data of Customer Master
    Determines from sales(VOV8)/billing(VOFA) doc type
    In addition to that sales order is created for only sales area, which you select based on your customer sales area while creating the sales order.
    Now, keeping above facts in mind, can elaborate your requirement again.
    Thanks, JP

  • Condition Type in Pricing Procedure Determination

    Dear All,
    I want some clarity in Pricing Procedure determination. As I know in IMG we determine pricing procedure by the combination of Sales Org, Dist. Channel, Division,  Cust. Pricing procedure and document Pricing procedure. There is additional tab Condition type. I just wanted to know the use of that particular field(Condition Type). Please help me to clear this point. Please also give any example if possible.

    Hi Nitesh,
    As u rightly said we determine P. procedure in combination of Sales Area (Org, Dist.+ Channel + Division), Cust. Pricing procedure & document Pricing procedure, in condition Type we need to assign basic price condition type. U may have multiple pricing procedure in combination with sales Area & Doc PP, Cust pp so there u can assign basic price c type which is applicable to that P. procedure.
    Here we assign PP to Condition type, ultimately it captures it in Sales Order condition tab.
    Ex. 1000 10 10 A 1 ZDOMPP PR00 (Basic Price C. Type for Domestic)
          2000 20 20 A 1 ZEXPPP ER00 (Basic Price C. Type for Export)
    Regards,
    Dhananjay

  • Multiple pricing procedure determination problem

    Dear Experts,
    I have a situation in pricing procedure determination. Please advice. The details are given below.
    Pricing procedure is determined for the combination of Sales Org,
    Division, Distribution Channel, Customer Pricing Procedure and Document
    Pricing procedure.
    Say there is a sale happening through following organizational units.
    Company Code: 4260
    Sales Org: 3260
    Division: 02
    Distribution Channel: D1
    Customer: 9000000
    But the material is delivered from the plant that belongs to a different
    company code.
    Plant company code: 4262
    The customer 9000000 has customer pricing procedure maintained as 1 in
    the customer master.
    This will create following documents
    Sales order OR from 3260 to 9000000
    LF delivery
    F2 invoice from CC 4260 to customer 9000000.
    IV inter-company invoice from 4262 to 4260 through following sales area.Sales org: 3262
    Division: 04
    Distribution Channel: 99 (inter-company)
    Here the payer is 4260 which will have a customer pricing procedure
    maintained in the customer master (say 1-standard). The document pricing
    procedure is A.
    The pricing procedures determined for F2 invoice and IV invoice will be
    as per the below assignment.
    3260 02 D1 A 1 PRIPRO1
    3262 04 99 A 1 PRIPRO1
    The requirement is to determine another pricing procedure say PRIPROF
    which is specific to formula average pricing for both the invoice types
    i.e. F2 and IV. The determination will happen from below assignment.
    3260 02 D1 A F PRIPROF
    3262 04 99 A F PRIPROF
    The problem here is that we can not maintain two different customer
    pricing procedures (1 and F) for a single inter-company customer 4260.
    Therefore 3262 04 99 A F PRIPROF assignment is not possible as 4260 can
    either have 1 or F as Customer pricing procedure.
    And 3262 04 99 A 1 PRIPRO1 assignment is already in use so we can not
    replace 1 with F and change the pricing procedure from PRIPRO1 to
    PRIPROF.
    Can you please advice how can we resolve the issue of having multiple
    customer pricing procedure requirements for same customer to determine
    different pricing procedures?
    Thank you.
    WIth regards,
    Sahir Gaulkar

    Hi Ashish,
    Refer this links to understand links b/w the tables.
        http://www.sap-img.com/general/sap-r3-tables.htm.
        http://www.sap-img.com/sap-sd/important-tables-for-sap-sd.htm
    Thanks,
    Swamy H P

  • Pricing procedure determination

    Dear Gurus,
    Pricing procedure determination :
    IMG-> SD-> Basic Functions-> Pricing-> Pricing control-> Define and assign pricing procedure-> Define pricing procedure determination
    Sales Org + Dis. Ch. + Div + Customer Pricing Procedure + Document Pricing Procedure => Pricing procedure
    Question :
    When we do the above assignment there is one more column "CType" (condition type) is available.
    What is the significance of this field and how it is helpful?
    Please commnet soon with example.
    Thank you very much in advance.
    Regards,
    Ashish

    Hi Ashish,
    Refer this links to understand links b/w the tables.
        http://www.sap-img.com/general/sap-r3-tables.htm.
        http://www.sap-img.com/sap-sd/important-tables-for-sap-sd.htm
    Thanks,
    Swamy H P

  • Bill to Return order - Pricing procedure determination

    Hi
    Need expert advice on following customization. 
    We have a return order getting created with reference to F2 invoice.  We need to have a new pricing procedure determined in the return order instead of the pricing procedure copying from F2.
    I have changed the pricing type in F2 - RE copy control to B.  I have set up a new document pricing procedure for RE.  I have setup the pricing procedure for RE.
    Still i am finding the F2 procedure getting copied to RE.
    Need your help on this.
    Thanks & Regards,
    CLN

    Hi Chakravarthy,
    Would like to know if the return order was created before the configuration changes??? If yes, then in the return order condition tab you would have an update option. Choose pricing elements to be redetermined.
    Regards
    Nadarajah Pratheb

  • Pricing Procedure Determination - Condition type

    Hello,
    Would like to know the use of maintaining condition type while maintaing the pricing procedure determination in OVKK transaction.In what way it would help?
    For standard procdeure RVAA01, standard condition type PR00 is maintained - May I know what impact it carries?
    Thanks.

    hi collins,
    this is to inform you that,
    this condition types you will set in pricing procedure in a sequence like.
    BASE PRICE
    DISCOUNTS
    +
    FRIEGHT
    +
    TAX
    gives raise to your final price
    in this sequence only you will arrange the pricing conditions in pricing procedure
    hope this clears your issue
    balajia

  • Pricing procedure determination for complaint document with reference to billing

    Hello Guys,
    I am configuring complaint process for project purpose and I got stuck. I need to change the pricing procedure which is determined for complaint
    document . Right now the pricing procedure is copied from Billing Document for which complaint refers to.
    I am searching a place in configuration where I could change the pricing procedure determination for complaint document with reference to billing doc.
    Could you please advise where I can find it ?
    Thank you in advance!
    Br,
    Frederic

    Hello Frederic,
    I would check the following in SPRO:
    - CRM
    - Basic Functions
    - Pricing
    - Pricing in the Business Transaction
    - Determine Pricing Procedures
    Here the pricing procedure depends on sales organization, division, distribution channel, document pricing procedure and and customer pricing procdure.
    Best regards,
    Thomas Wagner

  • The use of Cond type tab in Pricing procedure determination

    Hi Guys,
    In T-code:OVKK we  are doing the pricing procedure determination. But ther is one tab called as :CType(Cond Type) there in that screen after our pricing procedure. Could you please some one tell me what is the use of this cond type and where it's reflecting in SAP.
    Regards,
    Kumar

    Hi,
    It is very useful to avoid Data entry work Pricing Conditiontype for example: PR00.
    Ex:  When your creating Sales order by using Item proposal there may be 100 item
    if you maintain this in OVKK you no need enter the price for each item when ever your process sales order just creat condition record by using VK11 and condition type PR00.
    Proposed condition type for fast entry
    The condition type that the system automatically proposes in the double-line entry screen during sales order processing.
    ProcedureEnter a condition type. If you leave the field blank, the system displays the active price condition during sales order processing.
    ExceptionIf you change a condition manually, this will be displayed in the double-line entry screen.
    Regards,
    MH
    Edited by: Mohammad Minahazoddin on Nov 22, 2010 9:54 AM

  • Purpose of entering the Condition type in Pricing procedure determination

    Dear All,
    We are maintaining a condition type in Pricing procedure determination.
    But I am not sure about the purpose of it. Because, even without maintaining a condition type, it is working.
    Could you please let me know the reason for maintaining a condition type over there.
    Regards,
    Mullairaja

    Hi.
    The condition type which you specify in the pricing procedure will be displayed in the overview screen - item level.  please try changing and check it out in sales order.
    Regards,
    CLN

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