Primary Email Domain Change

Hi All,
I am in the process of changing primary domain email in my organization . We use active sync and ldap throughout our network. Is there anything that I should take care of before doing the change ?
I would also like if someone could help me out with the steps that I need to follow for the change.
Thanks
Aj

Hi Philip,
Thank you for your question.
We would refer to the following steps to modify user’s primary email address:
I assume we want to modify the primary email address to contoso.com.
Create an accept domain for contoso.com;
Modify the “Default Policy” in email address policies to contoso.com and enable default policy;
Refresh recipient email address and rebuilt the user profile.
We could refer to the following links to sync email address in outlook:
https://social.technet.microsoft.com/Forums/exchange/en-US/aa15d1c5-5d28-4f72-b698-038c90264876/sync-outlook-after-changing-primary-email-addresses-on-exchange-2010?forum=exchange2010
https://social.technet.microsoft.com/Forums/en-US/6d00b846-efde-41cf-a17e-79976a639549/primary-email-domain-name-change?forum=exchange2010
If there are any questions regarding this issue, please be free to let me know.
Best Regard,
Jim

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Discussions email domain change

Hi,
I have a working OCS installation with one Discussions application which is associated with a single email domain. How can i change this domain?
Thanx,
Dimitris

Hi Philip,
Thank you for your question.
We would refer to the following steps to modify user’s primary email address:
I assume we want to modify the primary email address to contoso.com.
Create an accept domain for contoso.com;
Modify the “Default Policy” in email address policies to contoso.com and enable default policy;
Refresh recipient email address and rebuilt the user profile.
We could refer to the following links to sync email address in outlook:
https://social.technet.microsoft.com/Forums/exchange/en-US/aa15d1c5-5d28-4f72-b698-038c90264876/sync-outlook-after-changing-primary-email-addresses-on-exchange-2010?forum=exchange2010
https://social.technet.microsoft.com/Forums/en-US/6d00b846-efde-41cf-a17e-79976a639549/primary-email-domain-name-change?forum=exchange2010
If there are any questions regarding this issue, please be free to let me know.
Best Regard,
Jim

Primary email domain name change

We are going to be changing our company's email domain name shortly in order to make it shorter. We are running Exchange 2010, mostly Outlook 2010, on a mostly Server 2008 domain but still running in 2003 mode. We have a trust with a sister company
and until they upgrade to 2008 we cannot upgrade.
As an example we are changing our domain name from @microsoftcontoso.com to @contoso.com.
I am testing in my machine and set exchange & our spam filters to accept email from contoso.com. I also changed my primary email address to be @contoso.com. I tested to my personal email and my new emails are coming from the correct email address.
My issue lies in the fact that my Outlook client still shows my email address as @microsoftcontoso.com. If I create a new outlook profile on a new computer, it does show it as being just @contoso.com.
My question is how do I mass update everyone's Outlook in order for their Outlook client to show their new domain email address? My fear is people will get confused and think they have the wrong address.
Thank you for any help provided.

Hi,
Based on my research, group policy can help Outlook sync the new primary email address.
For more information, you can refer to the following similar thread:
http://social.technet.microsoft.com/Forums/exchange/en-US/aa15d1c5-5d28-4f72-b698-038c90264876/sync-outlook-after-changing-primary-email-addresses-on-exchange-2010?forum=exchange2010
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support

How du I change my primary email without changing my apple ID?

When you go into 'Manage your Name, ID and Email Addresses' it comes up with an option to 'edit' your 'Apple ID and Primary Email Address' - not one or the other. My apple ID is an old email address which will soon discontinue so I need to change it. But as I understand you can not change you apple ID without losing your previously purchased apps - or consequent updates for them. Any advice greatly appreciated. Thanks

You lose content if you change accounts, you are keeping the same account just changing the details.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)

I want to change my primary email address

I wan to change my btinternet primary email address to another one, either my sub account address or a new one. I don't mind which. I've been trying for 9 days now to have this done, and BT keep saying they'll do it but they haven't.
Has anyone else tried to do this and if so have they actually succeeded in getting a new primary email address?
Thanks
Solved!
Go to Solution.

Hi harrybeadlebaum
Thank you for your reply it is much appreciated.
Basically I want to change my primary email address as I've changed my surname following separation from my husband, and don't want any association with my old name which it was. I wish it was only spam I want to get rid of. Yes, you're right, I'm using webmail not outlook or similar.
Unfortunately I've already begun the long and tortuous process of getting my primary email address changed and am now on day 9 of frustrating emails, telephone calls with the call centre in India (or somewhere) Each time I talk to someone they assure me it will be done in 24 hours, 48 hours, by the end of the day..... I expect this sounds familiar to you if you've been there? Your comment about a breakdown in communication is perhaps an understatement! I've come to the conclusion they fully understand what I want but just aren't interested in seeing it through. All they want to know at the end of the phone call is if I'm happy with how they've dealt with my call. Well yes I am at the time, as they understand what I want, relay back to me what I want, but don't actually deliver. Promises, promises, promises.
I've now lodged a formal complaint to BT and am sure I'll get the usual responses about process, systems, blah blah blah...
Sigh. As you may guess I'm absolutely fizzing about it all!! I've already wasted hours of my life chasing it, just can't stop though - don't give up!! However, am pleased to know that someone has got it done, so I'll just keep trying and boy is it trying....
Rant over, I'll let everyone know how I get on!
From a very irate and now crabby mrs blobby

Apple ID email not changing on IOS

I changed my email address for apple ID. The only place not recognizing the changes is my iCloud. I'm trying to buy more storage, and my iPhone keeps bringing up old email address, preventing me from upgrading. Please help!

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, and if your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Apple ID and Primary Email Address

When I installed IOS5 on my iphone and activated icloud, i used my existing AppleID with ".gmail" mail address and at the same time created my new ".me" mail address. All worked perfectly.
Then I tried tu update my AppleId to have my new ".me" mail address as an AppleID and Primary Email Address (instead of the ".gmail" one). Apple refuses this update and I get this message :
"You cannot create an Apple ID using a MobileMe account. If this is your email address, it is also your Apple ID."
I never had a MobileMe account with this AppleID.
Has anyone encountered the problem ?
Thank you for your answers.

You can change the primary email address on an account via http://appleid.apple.com, the Store > View Account menu option on a computer's iTunes, or by tapping on it in Settings > iTunes & App Store on an iOS device and logging into it
Changing primary email address : Change your Apple ID
After changing it : Apple ID: What to do after you change your Apple ID

Email account change

Hi,
Does anyone know how to change the email address for an icloud account. I no longer have the email address that the kids used to set up my account. I also dont know the password for it. I cannot request a change via email because I no longer have the account and I don't know the answers to the questions they put ;-((. I have managed to change it for my apple id. My phone keeps asking me to sign into icloud with the old email address.

Try going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change (you shouldn't need to verify the account). Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

My email address changed and now I cannot remove it from cloud on my iphone 5s in order to back my phone up and download apps now

my email address changed and now I cannot remove it from cloud on my iphone 5s in order to back my phone up and download apps now

If you are trying to change the iCloud ID on yoru phone from an old ID ("email address") to your current ID, and if it is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HOW DO I UPDATE MY ICloud - ID (email has changed)

i have changed my iTunes email and password. I need to update my iCloud info but old email is there and greyed out - can't change it. How do I update my ITunes ID for my Cloud account. This Cloud account is shared by six devices.

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, and if your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Repeat this for all of your devices. Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud on all of your devices and sign in with your current iCloud ID and password.

How to use second email address as primary email address without creating NEW ID?

Hello Everyone,
After TWO long years I am back in Apple Family.. I am loving it.
I tried Android Galaxy S3 for TWO long years and I feel really good to come back in Apple Family again.
I don't think so I or anyone from my family will ever go to Android.
I have a quick question for all the Apple Family members.
I have an Apple ID on abc@old_domain.com this ID I am no longer using it and I want to use my new ID which is abc@new_domain.com.
But I DO NOT want to create NEW Apple ID. Because I want to make use of my PAID apps which I bought with abc@old_domain.com APPLE ID two years back.
How can I do that ?
Thanks for your help in advance.
Hemant

As the long as that email address isn't currently being used as the primary email address on an account (and it's not an alternate or rescue email address on the old account that you want to use it on), then you should be able to put it as your primary email address by logging into the old iTunes account via the Store > View Account menu option on your computer's iTunes, or by logging into the account via http://appleid.apple.com
Changing your primary email address : Change your Apple ID.
Changing the primary email address on an account should not affect any of the account's purchases, as long as the apps are still in the store (and you haven't changed countries since buying them) then you should be able to redownload the via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes, and the Purchased tab in the App Store app on an iOS device.

My old appleID use email with domain already deactivate. So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

My old email that using register for apple ID cannot access/check any mail because that domain already deactivate.
So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

Hi ccharat,
Welcome to the Apple Support Communities! It sounds like you did a good job editing your Apple ID and primary email address, but you didn’t sign out of iCloud on your iOS device before hand. What you may need to do in this situation is go back to the Apple ID website and edit your Apple ID and primary email address back to the email address that is signed in with iCloud (there is no need to verify the account after editing it back to the old account, just changing it back is enough). Once your Apple ID is back to the original account, delete the iCloud account from the iOS device and be sure to keep all info on the device when prompted. After you delete the iCloud account, go back to the website and edit your Apple ID and primary email address back to the new address. Once it is back to the account you would like, you can sign into the iCloud on the iOS device with that new account and merge all of the data when prompted. Please use the following article as a reference.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Delete Account, then tap Delete to confirm.
Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
I hope this helps,
-Joe

HT201356 Why can't I change my "Apple ID and Primary Email Address" to an email address using an Apple domain?

I am trying to use an Apple EMail address as my primary email address and I am unable to change it. I previously had another "nonapple" address identified as my Apple ID and Primary Email address. Now I apparantly can only change it to another "non Apple" related email address. It seems stupid to have to go to Google and use thier email address to make a change.
What gives.

Thanks Roger! I understand that it is an Apple ID already that makes sense. That "non Apple " address however, is compromised and I do not wish to use it anymore and will be shutting it down. I find it strange that I must only identify a "Non Apple" address as my "primary email address". I have an alias address on the account and I can sign in using it as my Apple ID. i don't see the Logic in forcing someone to use another email provider as your primary mail service. (I know I can set up alias's and use them under an Apple domain, but the primary email will still be there and I understand used for any account communications from Apple.) Any further comments on this situations?

How can I change Primary Email Address to icloud email?

I have an apple id been using for many years. I would like to change the primary email address. I would like to create a new icloud email address and use that as primary email for my apple id.
When I try to do this in the Manage Apple ID it says that I cannot pick an email address associate with apple domain.
How do I do this???
Essentially I would like to start over with an icloud email address but keep all my existing itunes purchases etc. If I create a new Apple ID with icloud email id I am hosed and cannot copy over my purchases. If I stay with existing Apple ID, I can change primary email address but I can't use icloud email.
Any suggestions??

While you can't currently change your Apple ID to a Mobile/iCloud email address, I found a solution that helps with a related problem.
Suppose you've recently got an iCloud email address, but Apple are still sending all your iTunes Store, App Store and Mac App Store receipts to your old gmail address (the one that's still your Apple ID). And suppose they're also sending all the Apple Support Communities notifcation emails to your old gmail address. How do you change it? How do you fix it?
Well the option exists, but it is hidden away in a weird place. To get Apple sending all of their receipts and notifications to your new iCloud email address...
• Go to your country's Apple Store website http://store.apple.com/
• Click on the Account button in the top-right corner
• Under Account Settings, click on Change your default shipping or billing info
• Sign in with your usual Apple ID and password
• The email address listed under Payment Information is the key
• Click on Edit next to Payment Information and change that email address to your iCloud address
That's all you have to do.

@me as apple ID/change primary email address

I tried to change my apple ID to my alternative apple ID which is a @me.com address, but I can't sinceit seems to be apple domain address and that can't be primary apple ID. But I'm trying to use my @me.com account now as my main email address for all my mail, so how can I change it within my apple account and not receive mails from apple anymore on my old account (which is still my primary email address and apple ID) but to have those sent to my @me.com address?
thanks!
L

That usually means it's associated with another ID or used somewhere else.
The following article(s) may help you.
Look up your old and forgotten Apple ID

Primary Email Domain Change

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