Primary network port (en0) is not reporting its hardware address properly

We have always had no problems with watching instant movies on Netflix until today for some reason, called Netflix and they said to contact Apple. We tried to reinstall the player and everything but they found out the "primary network port (en0) is not reporting its hardware address properly", not sure what that means. Since my phone support is expired they won't help me on the phone, so I'm hoping someone might have a solution for me here. Thank you.
Here's what the netflix tech support email said:
During the course of troubleshooting your experience watching instantly from Netflix on your Apple computer we discovered that your primary network port (en0) is not reporting its hardware address properly. The Microsoft Silverlight player that Netflix utilizes for watching instantly requires the correct hardware address of this network port to play back digitally protected content. The primary network port is typically the Ethernet port on the computer (with the exception being the Macbook Air) and reasons for playback failure can include hardware failure of the port itself or incorrect software configuration.
Please contact Apple for assistance with properly configuring the network interface(s) on your Apple computer at http://www.apple.com/support/expert or contact your local Apple Store for an appointment.
Thank you for choosing Netflix,

I have the same issue on a MacMini with a defunct Ethernet port. The primary port is en0 however it's an Apple a/b/g Airport card and apparently that combination isn't seen as valid by silverlight.

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