Prime Collaboration Version: 9.0.24376 CLI root/admin Password Recovery

Question

Dear forum users.
My client needs to recover both the CLI admin and root passwords for their PCA and PCP VM appliances, Version: 9.0.24376, don't ask why!
Is the attached document the correct method to do this?

Answer 1

Hi,
I have captured from the link which says:
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/9-0/administration/guide/PC9-0AdminGuide/usermanagement.html
We recommend that you write down the root password as it cannot be retrieved
Resetting Prime Collaboration Assurance Passwords
As a super administrator, system administrator or network operator, you can reset the password for other
Prime Collaboration users.
You can reset the Prime Collaboration Assurance web client globaladmin password using the following
procedure.
To reset the Prime Collaboration Assurance globaladmin password:
Step 1
Log in as a root user.
Step 2
Enter the "goemsam" command:
Step 3
Execute the following:
su admin
conf t
username
username password {hash|plain|remote} password role {admin|user}
regds,
aman