Prime email address not downloading on tablet

For the last 7 days I sudently find that I am unable to download any emails from my prime email address on my Ipad but can download emails from a sub-account.  Ipad setting show wireless connected.  Have tried re-booting.  Windows says there is a network connectivity problem and that BT Yahoo is unavailable - device missing!  There is no prioblem getting my emails on my PC.  Can anyone help with this please?

Hi Pipersail,
I'm sorry to see you're having problems getting your emails.  If you are still having problems getting your emails it may help by deleting the email account and then setting this up again. For instructions on how to do this check out the following link iPad email set up and let me know if you need any further help.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
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