Prime Infrastructure 1.2, 1.3, 2.0 with Citrix Xenserver

Hello all,
i wanted to try Prime NCS with Xenserver but this combination does not work. ncs is not sstarting, it crashes with a java exception.
Does anyone know if PI 1.2, 1.3 or 2.0 will work/start with Citrix Xenserver? if there are any experiences out there, please let be know.
thanks in advance
reagards
-andreas

Xenserver is definitely not a supported hypervisor for any version of Prime.
With Cisco's network management products "not supported" typically is synonymous with "won't work". Even if you could hack around the roadblock with a given version, chances are it would break again on the next upgrade. Also, the TAC would not support any issues you have if you're not running on a supported platform.

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Prime Infrastructure - Automating the change "mac@ - AP name" with CSV file

Hi,
We are going to deploy a lot of new LAP. For each site our customer will give us an excel file with the MAC @ of the AP and the target name.
I was wondering if it was possible to automate the injection of this file "mac <-> ap name" and then apply the predefined template with P.I ?
If yes, could you explain how, as I am new to Prime Infrastructure.,The goal is to avoid to rename each AP individually on prime as there is a lot of AP to deploy.
Many thanks in advance !
Oliv.

Hi Oliv:
In the Classic View of Prime Infrastructure, under Configure > Access Points, there's a menu option for Import AP Config. This uses a .csv file to match APs by the MAC address and make changes in bulk. From the online help:
Sample File Header:
AP Name,Ethernet MAC,Location,Primary Controller,Secondary Controller,Tertiary Controller
ap-1, 00:1c:58:74:8c:22, sjc-14-a, controller-4404-1, controller-4404-2, controller-4404-3
The CSV file can contain following fields. AP Ethernet MAC Address is mandatory, Optional fields are AP Name, Location, Primary Controller, Secondary Controller and Tertiary Controller.
Optional fields can be empty. AP Config Import will ignore empty optional field values. However, if Primary Controller and Secondary Controller entries are empty then Unified AP update is not done
Ethernet MAC: AP Ethernet MAC Address
AP Name:AP Name
Location:AP Location
Primary Controller:Primary Controller Name
Secondary Controller:Secondary Controller Name
Tertiary Controller:Tertiary Controller Name

Prime Infrastructure 2.0 "Wrong CLI Credentials" error with known good credentials

In the device work center sometimes devices show up with "wrong CLI credentials". Even when I change to known good SSH credentials and click the update & sync button the error does not go away.
Has anyone else had this issue? Does anyone know a workaround?
It seems absurd that you would not be able to edit the SSH credentials of devices.

ok, tried all that was said here. Nothing worked ... I do have banners, but no # sign ... removed them anyways ... then thinking about the banners might be causing issues for what PI expects ... (i do have my prompts changed to mask the platform) ... so i defaulted back to regular prompts ... WORKED !!!!
So here is what works for me ... no banners, no custom prompts AND device added through the 'classic theme'.
I presume the expectation is that the device begins with minimal config ... the rest is pushed through the config templates deployment. But have the developers thought of existing devices ? is it IOS version related (target device) or simply a bug.
BTW, PI v2.1
Edit --- needing to clarify, for some models (namely UC520) ... removed banner, custom prompts and i could add it comfortably through the Lifecycle interface.
Others (3550), could be inserted easily with banners and custom prompts ... rather inconsistent, though at least , i have working recipes.
Thanks for the help all :)

Using Windows Network Policy Server to authenticate Prime Infrastructure 1.2 admin access

Dear all,
How can I authenticate admin access to the Prime infrastructure 1.2 using AAA mode RADIUS with Windows Network Policy Server as RADIUS server? I find some information using ACS as RADIUS server but cannot find how to for Windows NPS.
I try to configure the NPS but an error prompted when logging in to PI using an account in the NPS server, "No authorization information found for Remote Authenticated User. Please check the correctness of the associated task(s) and Virtual Domain(s) in the remote server"
Thanks for your help.
Dennis

Ok, I was able to resolve this over the weekend. The actual fix is a little complicated. You can find the full explination here: http://technologyordie.com/windows-nps-radius-authentication-of-cisco-prime-infrastructure
The basics are that Prime (1.3 is the version I am using at this point) expects two AV pairs from radius. They are as as follows:
NCS:role0=Admin
NCS:virtual-domain0=ROOT-DOMAIN
"Admin" is the name of the group you would like your users to have access at and "ROOT-DOMAIN" is the name of the domain you would like them to have access to.
For TACACS+ I suspect the AV Pairs are going to be the same but I have not been able to test that.

Cisco Prime Infrastructure 1.2 is not working https & ncs

Hi, I have just deploy Cisco Prime Infrastructure 1.2 in a virtual appliance (Vmware Esxi 5.1). Console is ok & setup is also completed. but there is no NCS application. only app is shwoing: NCSPNP
Cannot access from https also.
Please suggest how to Starting Prime Infrastructure Serve

From what you describe, it sounds like you have installed the Plug and Play (PNP) ova image. You need to install the Prime Infrastructure image.
See the screenshot below for details (click to enlarge):

Ask the Expert: One Management with Prime Infrastructure 1.2

With Tejas Shah
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions from Cisco expert Tejas Shah on One Management with Prime Infrastructure 1.2 Combining the wireless functionality of Cisco Prime Network Control System (NCS) with the wired functionality of Cisco Prime LAN Management Solution (LMS), Cisco Prime Infrastructure simplifies and automates many of the day-to-day tasks associated with maintaining and managing the end-to-end network infrastructure from a single pane of glass. The new converged solution delivers all of the existing wireless capabilities for RF management, user access visibility, reporting, and troubleshooting along with wired lifecycle functions such as discovery, inventory, configuration and image management, automated deployment, compliance reporting, integrated best practices, and reporting.
Tejas Shah is a senior technical marketing engineer for Cisco Prime Infrastructure and Collaboration products. He has deployed Cisco Prime Collaboration Manager at various customer sites to help customers monitor and troubleshoot their video infrastructure. In addition, he is part of the Network Operations Center team at Cisco Live events for six years. Shah joined Cisco in 1995 and was in the Technical Assistance Center team supporting various network management system products for more than six years.
Remember to use the rating system to let Tejas know if you have received an adequate response.
Tejas might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Wireless Mobility sub-community discussion forum shortly after the event. This event lasts through Sept 21, 2012. Visit this forum often to view responses to your questions and the questions of other community members.

Raun, please see my responses inline:
Can you go over the licensing method with Prime Infrastructure 1.2 please?
Raun, you can check out the following link for ordering guide at
http://www.cisco.com/en/US/products/ps12239/products_data_sheets_list.html
I currently have NCS and do NOT currently have LMS. I know I can move to Prime Infrastructure through Cisco Product Upgrade Tool. However, what I am confused about is do I still have to buy LMS to have LMS functionality in Prime Infrastructure 1.2?
==> Not at all. The converged product will give you basic management capability for routers and switches that LMS provided in this release. Feature/Functionality will keep on growing with upcoming releases.
If not, do the licenses I transfer into Prime Infrastructure 1.2 from NCS also work for devices to work under LMS?
==> Licensing is different than NCS or LMS. You don't have to transfer the license. Each install of Prime Infrastructure will have a unique UID string on which the licenses are based. A new license will be applied to the product.
Mean, can my currently 350 licenses be used for AP's as in NCS and routers in the LMS portion of Prime Infrastructure 1.2?
==> I would recommend getting a total count of your wired and wireless devices and match the right SKU based on that.
Hope this helps.. Let me know if you have any further questions,
Tejas

What are the features supported in Cisco Prime Infrastructure for WLAN for autonomous AP's?

What are the features supported in Cisco Prime Infrastructure for WLAN for autonomous AP’s?

• PI provides visibility for autonomous clients within the same list view as lightweight and wired clients (client list page).
• Rogue AP detection for autonomous AP's is not supported (it's supported in CUWN).
• Alarms/events for client authentication issues (e.g. authentication failure) are displayed in PI.
• Config management for autonomous AP's is via CLI template. Config comparison and archiving functionality in PI leverages these same features that were brought in from LMS, so need to defer to others in terms of whether this is a cross-platform feature in PI or is only supported on a subset of platforms. Config comparison/archive is supported in CUWN.PI supports both infrastructure (e.g. AP Tx Power and Channel, busiest AP, AP utilization, etc.) and client (e.g. client count, client sessions, etc.) reports, and there are extensive reports for CUWN

Prime Infrastructure 2.1.1 cannot add more than two interfaces in Dynamic Interface Controller Templates

Cisco Prime Infrastructure is a damned nightmare of browser bugs (some features work in IE8, some in IE9, and some only in Firefox). And I am not sure if what I am experiencing is a browser bug - or a real bug - or something that I was able to do before and can't any more? I would love for someone to either explain why this is happening to me, or reproduce the bug!
I'm running Prime 2.1.1. I am doing this ...
Configure > Controller Template Launchpad
System > Dynamic Interface
Select a command > Add interface (GO)
Enter all the properties - roll to the bottom of the page, and click Apply to Controllers
I have four controllers. And normally I would add an interface for each controller. But I can only create two out of the four. It doesn't matter which two I choose. When I click Add under Manage Interfaces for the third controller, I cannot click the Done button to apply it (see screenshot, attached). I have found that if I change the VLAN to something else, it will let me save it. But ... why? I went back and reviewed all of my existing interface templates and I am not doing anything different. Although, they were all created a long while ago using WCS 7.x.
Any help, guidance, or confirmation of insanity would be appreciated.
-Steve Ballantyne

I doubt I will get any hits on this here but I always try. I opened a TAC case. I will come back and comment on whatever they find.

Upgrade Prime Infrastructure v1.2.1.012 to v1.3.0.20

Hi,
is there any patch for upgrade from v1.2.1.012 to v1.3.0.20?
Or I can install upgrade directly?
St.

But there is:
IMPORTANT: You MUST patch your existing system prior to using this upgrade installer. See appropriate patches under Prime Infrastructure Patches.
And in the table:
f your existing system is...
Download this point patch file
Cisco Prime Network Control System 1.1.0 (1.1.0.58)
ncs_patch-1.1.0.58-upgrade-12.tar.gz
Cisco Prime Network Control System 1.1.1 (1.1.1.24)
ncs_patch-1.1.1.24-upgrade-12.tar.gz
Prime Infrastructure 1.2 (PI 1.2.0.103)
pi_1.2.1.12_update.tar.gz
Last row doen't match current version (1.2.1.012)
St.

Prime Infrastructure 1.2 Syslog

Hi,
We are currently working on a solution comprising Cisco Prime Infrastructure 1.2 and we can't understand if Prime Infrastructure can work as a syslog collector, since we can't get it to show us any syslog messages sent from the network devices in its the Alarms & Events section. Is this a normal behavior? Is it necessary to use a remote syslog collector on another machine?
Best regards!

You can edit the file in vi if you're handy with that text editor. I find it much easier to just create a new file like aijaz described above (copied below here) using your favorite local text editor (I use notepad++ in Windows) and name it syslog_sev_filter.xml.
Once you have that, copy it onto the PI server using ftp. You can then drop into the shell rename the current file syslog_sev_filter.xml.old and then copy the new syslog_sev_filter.xml file from your ftp repository to the /opt/CSCOlumos/conf/ directory.
Follow all that with popping back up out of the shell and do "ncs stop" followed with "ncs start" to restart the server and you should now be getting all severity syslog messages in your application.
/opt/CSCOlumos/conf/syslog_sev_filter.xml file (Bold lines have been added here):

Prime Infrastructure 2.1 Client Statistic Report Issues

Hello Community,
I hope you can help with a couple of issues I am seeing on Prime Infrastructure 2.1, running an evaluation 60 day license.
My PI 2.1 build is currently managing a WLC 5508 running 7.4.121.0, which has been added successfully. No configuration changes were applied to the WLCs, other than SNMP community. No AVC or medianet configuration is applied.
When looking in the 'Operate>Client and Users' dashboard; I can see connected clients and if I select one of them, I can see further details like session, security and client statistics (showing traffic and 802.11 metrics). These are the table views that show current values, however, further down I see graphs but they do not contain any information for RSSI, SNR or traffic sent & received (packets or bytes).
Question: Should I see this information under an evaluation license and if so, what could be stopping it?
Also, when I run the reports 'Report>Report Launch Pad' and select 'Client>Client Traffic' or 'Client>Client Throughput' the resulting report contains 0 bps, when I select 'Report By' AP by Floor Area. I have created a single floor area and placed three access points into it.
Out of interest if I do a report of the same type using 'Report By' All or AP by Controller, I do see traffic graphs for 3 out of 333 access points. Just not the access points that are in my floor area. Also the amount of traffic utilization is tiny (less than a kbps) for a WLC with 800 users.
For a 'Client>Client Count' report using AP by Floor Area, I do see the client numbers connected to the WLC/APs in my configured floor area.
Question: Should I see reports for client traffic and throughput under an evaluation license for floor areas and if so, what could be stopping it?
I have checked the background task and the 'Client Statistics' task is enabled and run time is being updated.
Kind regards,
Ian

Hi,
here is an update:
There are more than one Report you need to start to get data for Device, FAN, Power Supply, Module - look at these reports:
Report > Report Launch Pad > Device > Inventory
Report > Report Lauch Pad > Device > Wired Detailed Device Inventory
Report > Report Lauch Pad > Device > Wired Module Detail > Wired Module Detail Report Details
SFPs and GBICs cannot be reported til now - there are working on it.
br,
chris

Error in Prime Infrastructure 2.0 after Controller upgrade

Hello
I've got two WiSM and Prime Infrastructure 2.0. Last week I upgraded one WiSM to 7.0.250.0, plus a third controller. That worked fine, but since then, my PI shows one of the two controllers of the second WiSM as "Unreachable". I rebooted the PI and also rebooted the controller again, to no avail.
I tried now to update the snmp v2c credentials in PI, but receive an error.
The error message shown when I try to update the credentials is:
Error: Common-1: Some unexpected internal error has occurred. If the problem persists please report to the Tech Support.
Error:Detail: errorId=6 Invalid credential name: snmp_transport.
Any ideas?
I can normally access the controller through its webinterface and don't see any errors that would spring to the eye.
[edit]
Just manualy run the Task "Controller Operational Status" and received this error:
com.cisco.wnbu.server.common.errors.InternalException: COMMON-1
Thanks
Patrick

I worked with TAC Team and the final solution was to delete all controllers and add them again. This might get fixed in a future version though.

Migrate from WCS 7.0 to Prime Infrastructure 1.2

Hi All,
I am looking for advice on the licensing and upgrade path for going from WCS 7.0 to PI 1.2.
At present I have a WCS licensed for 200 APs which is managing one controller and 150 APs.
I intend to use the Cisco Prime Upgrade Promotion
to order R-W-PI12-M-K9 (WCS 7.0 to Cisco Prime Infrastructure 1.2 Migration)
and L-W-PI12-100-M and L-W-PI12-100-M to match the number of licenses on the WCS.
Once Prime is installed I also want to manage another 50 devices, does that mean I have to purchase the
Cisco PI 1.2 Base License and Software (R-PI12-Base-K9) and another 50 Lifecycle licenses, or will
my existing 200 licenses from the upgrade suffice.
Sorry if it's confusing, but I didn't invent the licensing structure just trying to make sense of it all.
TIA

You'll be able to manage up to 200 devices/APs simpy using the upgrade from WCS to PI 1.2 as you described it. No need to order another base license or 50 lifecycle licenses.

User Name and Password for Cisco Prime Infrastructure 2.1

Hi all:
I am stuck at the login page of Cisco Prime Infrastructure 2.1.
I have tried using the user name root and its password (when log in with root at Vsphere Client) and also the login user name "before" get into the appliance infrastructure, all cannot work.
Anybody knows what is the default username or password or any way to set the username and password for this Cisco Prime Infrastructure 2.1 website?
Thanks!
tangsuan

Hi Tangsuan,
Following is the documented procedure for password recovery..
In order to modify the GUI root user password, you will need to login to the NCS CLI
as an admin user, and enter the command
"ncs password root password <new password>" (without the quotes)
This should set the web interface root user password :
http://www.cisco.com/en/US/docs/wireless/ncs/1.1/configuration/guide/manag.html#wp1268889
If you have lost your CLI password , try the default logging that is ,
CLI user is admin and not root, so please try logging in as admin with
the password that was set during setup. If that does not work , you need
the install disk that came with the appliance to recover that password.
Follow these steps:
Recovering a Lost Admin Password
If you lose or forget the admin password for NCS appliance, follow these steps.
Step 1 Reboot the NCS appliance with the ISO DVD inserted. The Cisco Prime Network Control
System Welcome screen appears:
ISOLINUX 3.11 2005-09-02 Copyright (C) 1994-2005 H. Peter Anvin
             Welcome to Cisco Prime Network Control System
To boot from hard disk, press <Enter>.
Available boot options:
   [1] Network Control System Installation (Keyboard/Monitor)
   [2] Network Control System Installation (Serial Console)
   [3] Recover administrator password. (Keyboard/Monitor)
   [4] Recover administrator password. (Serial Console)
<Enter> Boot existing OS from Hard Disk.
Enter boot option and press <return>.
boot:
Step 2 Select the desired recovery option, 3 or 4, depending on how you
are connected to the appliance and then follow the prompts.
Thanks-
Afroz
***Ratings Encourages Contributors ****

Prime Infrastructure and WLC 2504 N+1 config syncronization

I've setup 2 cisco 2504 WLC's in a N+1 configuration, before we purchased Prime Infrastructure. Now I'm trying to syncronize the configurations between the two devices in PI. I've setup a configuration group, and it seems using templates will keep the configuration syncronized between the two devices. Is it possible for PI to automatically create the templates based on the current configuration of the device. Plus with PI 2.1 it seems like I have to create a template for every section of the configuration, shouldn't there be just one large template that has all the configurations.

Yes, you should be able to discover templates from the WLC
HTH,
Steve

Prime Infrastructure 1.2, 1.3, 2.0 with Citrix Xenserver

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