Prime Infrastructure 2.0 Collection Failure for WLC 5508

Hi,
We have installed prime infrastructure 2.0 as a VM.
I added 2 WLCs (AIR-CT5508) in the device work center.
Both the WLCs are showing as "Managed" but under the collection status it says "Collection Failure".
When I hover over the message it reads:
Other Error: Wireless Controller added successfully but some tables had their records dropped as their key fields failed validation"
Any ideas?
Thanks
Satyaki

Hi Satyaki,
Try to reboot the WLC ,if possible and then check the status of the issue.
Regards-
Afroz
**Ratings Encourages Contributors ****

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    Hi,
    Same problem here.
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    So in Design>Port Grouping I created User Defined group with important ports. In Deploy>Monitoring Deployment I selected Interface Health (default)>Deploy selected Port Groups and when selected port group I created.
    Now the rule shows Deployed: Yes and Status: Active. After that I just pulled out one port which was in monitored group, waited 5min as it is set in Interface Health (default) template, and nothing happened, and worse, alarms started to show up of other ports where regular users are connected (computers was turned off), which I do not want to see at all. I tried redeploy template, I even created my own template but still no desired result.
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  • Prime Infrastructure Demo License

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    Thank you all.

    You purchase licenses to access the Prime Infrastructure features required to manage your network. Each license also controls the number of devices you can manage using those features.
    You need a base license and the corresponding feature licenses (such as Assurance or Data Center licenses) to get full access to the respective Prime Infrastructure features to manage a set number of devices.
    If you have installed Prime Infrastructure for the first time you may access the lifecycle and assurance features using the built-in evaluation license that is available by default. The default evaluation license is valid for 60 days for 100 devices. You can send a request to [email protected] if:
    You need to extend the evaluation period
    You need to increase the device count
    You already have a particular feature license and need to evaluate the other feature licenses
    To troubleshoot licenses, you will need to get details about the licenses that are installed on your system. Click Help > About Prime Infrastructure to access your license information.When troubleshooting licenses, it is important to remember that Prime Infrastructure has five types of licenses:
    Base: Required for every Prime Infrastructure installation. The requirement stems primarily from the need to do accurate royalty accounting by knowing how many Prime Infrastructure instances have been purchased. A Base license is required for each instance of Prime Infrastructure, and is a prerequisite for all other license types.
    Lifecycle: Regulates the total number of devices under Prime Infrastructure management.
    Assurance: Regulates the total number of NetFlow devices under Prime Infrastructure management.
    Collector: Regulates the total number of NetFlow data flows per second that Prime Infrastructure can process.
    Data Center: Regulates the total number of data-center devices under Prime Infrastructure management.This license type was introduced in Prime Infrastructure version 2.2.
    All five types of licenses are supplied as either evaluation or permanent licenses:
    Evaluation: These licenses permit or extend access to Prime Infrastructure for a pre-set period. You can apply only one evaluation license of each type (that is, only one Lifecycle evaluation license, one Assurance evaluation license, and so on). You cannot apply an evaluation license over a permanent form of the same license.
    Permanent License: These permit access to Prime Infrastructure features as specified and are not time-limited. Permanent licenses can be applied over evaluation licenses, and can also be applied incrementally (that is, you can have multiple permanent Assurance licenses, and so on).
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