Prime Infrastructure 2.0 email alerts with hostname?

I have configured email alerts however in the message it shows up with the IP address instead of hostname.
Is there a way to configure the hostname to be added? Custom text or adding the switch differently (added by direct IP search)?
Thanks,
Chris

I see now, this is a poor carry over from NCS. The option that says include "controller" in email does provide the switch hostname. Hopefully by version 3.0 they will have all the wireless naming fixed when it applies to converged.
Thanks Rob!

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Prime Infrastructure 2.0 - Email alert when device is unreachable

Is there a way for PI to send email alerts when a device becomes unreachable? I know there are alerts when an interface goes down, but I can't find how to get prime to alert me ONLY when a device becomes unreachable.
Does anyone know how to do this? I can't believe such a simple feature would be so difficult to configure...

PI also generates an event when it finds unreachable device. An event is an occurrence or detection of some condition in or around the network. An event is a distinct incident that occurs at a specific point in time. Examples of events include:
Port status change
Device reset
Device becomes unreachable by the management station
You can view the list of events using the Event Browser.
Choose Operate > Alarms & Events , then click Events to access the Events Browser page.
Prime Infrastructure discovers events by automatically polling devices and discovering changes; for example, device unreachable.
For more details on Events, please check here :
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-0/user/guide/prime_infra_ug/alarms.html#pgfId-1054357
-Thanks
Vinod
**Rating Encourages contributors, and its really free. **

Prime Infrastructure to manage WLC 5760 with IOS XE 03.03.03

Hi there Is IOS XE 03.03.03 on WLC 5760 to be managed via Prime infrastructure 2.1 or what version do I need? It seems to be not fully supported with 2.1... Thanks and best regards Dominic

Hi Dominic,
The release notes http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-1/release/notes/cpi_rn.html#pgfId-43893 show support of up to 03.03.02
I have got a 3850 WLC running on IOS XE 03.03.03 managed by Prime 2.1
The release might not be up to date. When the release notes for Prime 2.1 came out, the highest supported is 03.02.03 and a few days later got changed to 03.03.02.
Regards,
Jeen Chew

Prime Infrastructure 1.3 - Incorrect work with latest version of Addobe Flash Player.

Good day!
I try to view all information about user who associated to Wireless Controller in Cisco Prime Infrastructure 1.3, but all browsers that I use (Firefox 20.0.1, Chrome 26.0.1410.64 m) are crash on this step:
Does somebody have the same issue?

Hi Chris
Adobe have indicated that they have fixed this bug in the Flash Player. See internal bug number https://bugbase.adobe.com/index.cfm?event=bug&id=3169988.
I was wondering if its possible to get a beta version of the FLash Plugin with this fix from Adobe.
Also have you when the next public release of the player is planned with this fix? As I understand it was targetted for version 11.4. Can you confirm if thats the case and when 11.4 is scheduled for release.
Thanks
Declan

Email Alert with data from payload SAP PI 7.0

Hi,
i have a requirement to send an email alert when a Purchase Order Transmission fails through PI. In the email i need to send PO number which had failed.
Format is:
Subject- PO # XXXXXXX failed to reach XXXTarget
in the mail content i need to mention the error and why the error occurred.
Please tell if this is possible in SAP PI 7.0 If yes then How?
Regards,
Ashwani

Hi,
If the message fails in in mapping, you can send the alert with PO number in the email. Steps would be following.
Catch the execpetion
Call RFC SALERT_CREATE by passing required parameters
You can also pass the PO number as one of the value which will can be used in you alert category
PO number can be used as one of the Alert container
But if the message fails in adapter engine you cannot send the PO number in the email. You can just send email with standard alert containers.

Desktop email alert with outlook 2013 in windows 7 no skype

I recently Upgraded from office 2010 to office 2013 running on windows 7 Enterprise in my office Laptop, I do not have Skype installed in my laptop and I don't receive any email alert notification or either sound. I am using outlook 2013 with Exchange
account, what should I do ?
Regards,
Praveen

Hi,
Do you mean there is no Skype App after installing Office 2013?
Did you custom install Office 2013 without checking Skype app?
Thanks
Mavis
Mavis Huang
TechNet Community Support

I can't email alerts with calendars

At the moment of setting up the an email alert, calendars does not allows me to set an email. There is no email and calendars opens a pop up window error saying there is no email.

I just figured it out! I set the email account I am using to try to send the photos as my default account by going to General > Settings > Mail > scrolling down to Default Account. Mine was set as my iCloud account. I switched it to gmail and now I can send photos.

Cisco Prime Infrastructure 2.2 Email frequency (alert reminders)

Hi,
We have deployed a Cisco PI 2.2 and are able to receive emails when alerts are generated in the network, but emails are ony sent once. Is there any way to set the email frequency for alerts? In the case an alert hasn't been cleared in a certain period, to have the PI send another alert notification.
Thanks.

Have you found a solution to this issue? We are having the same issue at our location.

Cisco Prime 1.3 and email alerts

I want to create some basic alarms on our infrastructure. I want to monitor only specific ports on specific switches. I do not want to monitor client ports, only uplinks to distribution/core and server ports. Is it possible to get alerts only from specific ports from specific switches ? If it is can you please tell me where exactly I have to look in the documentation of the PI.
Predrag Petrovic

Hi,
as far as I know, this is not possible.
We configured our core switches to send link-up-down events as traps to PI. With this configuration, we got alarms only for link-up-down events on our core switches. We could not restrict it to specific ports, but this worked for us.
Timo

EEM- Email alert with IP SLA Based on Packet Loss

hi joseph,
i need your advise, i want to get alert email based on IP SLA Packet loss
the scenarion as below :
1. If the traffic hit threshold packet loss greater than 20% as long 15 minutes --> send email
2. If reset condition packet loss eq 0% as long 15 minutes --> send email again
I don't know how to configure it condition. could you help me to verify my configuration below?
ip sla logging traps
ip sla 1
icmp-jitter 10.216.0.105 source-ip 10.216.0.107 num-packets 100 interval 40
frequency 50
ip sla schedule 1 life forever start-time now
ip sla reaction-configuration 1 react Packetloss threshold-value 3 1 threshold-type immediate action-type trapOnly
ip sla enable reaction-alerts
event manager applet TEST
event syslog pattern "IP SLAs$1$: Threshold exceeded"
action 2.0 mail server "10.240.0.10" to "[email protected]" from "[email protected]" subject "Alert for Intermittent Link" body "link intermittent in x %"
thank you

What's you have could work with a few modifications. First, increase that threshold-value of 3 to 20. You can leave the falling threshold value of 1. You'll need to add another applet to match the falling threshold syslog message. Not sure exactly what that one will look like.
The first applet will look like this:
event manager environment q "
event manager applet ipsla-threshold-exceeded
event syslog pattern "IP SLAs$1$: Threshold exceeded"
action 001 cli command "enable"
action 002 cli command "config t"
action 003 cli command "no event manager applet ipsla-healthy"
action 004 cli command "event manager applet ipsla-unhealthy"
action 005 cli command "event timer countdown time 900"
action 006 cli command "action 1.0 mail server $q 10.240.0.10$q to $q [email protected]$q from $q [email protected]$q subject $q Alert for Intermittent Link$q body $q link intermittent in 20 %$q"
action 007 cli command "action 2.0 cli command enable"
action 008 cli command "action 3.0 cli command $q config t$q"
action 009 cli command "action 4.0 cli command $q no event manager applet ipsla-unhealthy$q"
action 010 cli command "action 5.0 cli command end"
action 011 cli command "end"
And the second applet (the one where you'll need to fill in the appropriate syslog pattern) will look like:
event manager applet ipsla-threshold-normal
event syslog pattern "FALLING THRESHOLD PATTERN HERE"
action 001 cli command "enable"
action 002 cli command "config t"
action 003 cli command "no event manager applet ipsla-unhealthy"
action 004 cli command "event manager applet ipsla-healthy"
action 005 cli command "event timer countdown time 900"
action 006 cli command "action 1.0 mail server $q 10.240.0.10$q to $q [email protected]$q from $q [email protected]$q subject $q Link is stable$q body $q Link has been stable for 15 minutes$q"
action 007 cli command "action 2.0 cli command enable"
action 008 cli command "action 3.0 cli command $q config t$q"
action 009 cli command "action 4.0 cli command $q no event manager applet ipsla-healthy$q"
action 010 cli command "action 5.0 cli command end"
action 011 cli command "end"

Prime Infrastructure 2.0 email charset problem

Dear all,
I have question regarding Guest portal managed through PI. Everything is set, but only one thing doesn't work as I expected.
When I make an account and print it, everything looks fine. When I sent it via email, then enconding of mail is wrong.
Problem is, that PI gives Charset : ANSI_X3.4-1968 (can see in email header).
I would like to have ther (in email) : CP1252 (or UTF) - basically something what can interpret national characters.
I have found this about similar problem, but absolutely have no idea where set it up.
http://thwack.solarwinds.com/thread/58101
http://helpdesk.ibs-aachen.de/2006/05/13/javamail-error-in-subject-ansi_x34-1968qtestmail_-_best3ftigung_ihrer_email-adresse/
In old WCS, there was no problem with this.
Does anyone has solution for this?
Thank you
Pavel

I see now, this is a poor carry over from NCS. The option that says include "controller" in email does provide the switch hostname. Hopefully by version 3.0 they will have all the wireless naming fixed when it applies to converged.
Thanks Rob!

Email alert with 6 email accounts

For the love of God how do I setup my phone to alert me (make a sound) when I receive an email on any of my mailbox? For some weird reason, it only alerts me on the primary and secondary mailbox on main screen.
Please don't tell me that this ain't possible, I'm going to throw this piece of sh** out the window!
First I lost the tap and turn, then a lot of features on the manual that is not on the PHONE! Like the out of the office reply! And mailbox renaming!
I should have sticked with my G1

You did not mention the phone model, but I assume it is a S6v3. In this case, this is the situation:
- you cannot have more than 6 E-mail accounts
- you cannot set more than 2 E-mail addresses for auto-retrive
- you cannot get alert from more than 2 E-mail addresses
Maybe someone else knows better, but this is my expeience. Obviously, you won't find these limitations in the specs or User Manual.
2110i, 6150, 6210, 6310i, 6670, 9300, 9300i, E90, E72, HTC Touch Pro2, Samsung Galaxy S, Samsung Galaxy S II

Prime infrastructure 2.0 - Inventory error with Virtual-Access Interface

Hi,
We have recently been trying to resolve a few issues with routers which get partial inventory failures upon discovery. I have managed to narrow this down slightly with the help of the inventory.log file. (With help from this post https://supportforums.cisco.com/thread/2255346 ) I have found the following happnes when this device is added:
[2014-03-04 14:00:27,537] [ICE Service[ 1]Thread: 29] [inventory] [ERROR] - 172.16.3.202 Object detected as SAME but DB Object obtained from the database is NULL For instance id: 0 For generated POJO: PPPEncapsulation[callBack=false,callIn=false,callOut=false,multilink=false,name=Virtual-Access1,oneTime=false,owningEntityId=69757688_172.16.3.202,preferedAuthType=NONE,deployPending=NONE,name=Virtual-Access1,owningEntityId=69757688_172.16.3.202,instanceId=0,_orderedListOEIndex=<Integer>,_creationOrderIndex=<Integer>,instanceVersion=0]
I have highlighted above where it mentions the problem with the virtual access interface. The configuration on the router is for PPPoE and the virtual-access1 interface is bound to Dialer0.
It then goes on to roll back the transaction:
172.16.3.202 persistObjects called with addList size = 307, updateList size = 6
172.16.3.202 Exception while persisting: com.cisco.xmp.persistence.common.util.DMMCRUDException:,message=errorId=12,componentName=CRUD Error Create Object Failed
172.16.3.202 Exception occured while inventory collection for device with id 69757688: com.cisco.xmp.inventory.ice.InventoryException: errorId=12,componentName=CRUD Error Create Object Failed
172.16.3.202 Done with collection. Total call method time: 15308
172.16.3.202 Rolling back the transaction
Has anyone else come accross this issue?
I have attched the log showing just messages from this device.
Thanks,
Mike.

TAC and I found a bug, CSCum05301.
May be that is also helpfull for others.
https://tools.cisco.com/bugsearch/bug/CSCum05301/
Symptom:
Inventory collection will fail if following keywords are used as part on description command on the interface config level of IOS device: 1Gbps, 10Mbps etc.
Following error message is visible on the DWC:
Inventory Collection Status: Partial Collection Failure
Collection Status Failed feature(s)
Unable to configure DSL, Serial, POS, Ethernet, Loopback, Virtual-Interface, Tunnel, Vlan, Switchport and Service Module interfaces on ISR, ASR and Switches.
Conditions:
Speed keywords like 1Gbps, 10Mbps etc. available as part of descrption command in IOS interface level.
For example:
interface FastEthernet0/3
description 10Mbps
Workaround:
Use a space character between number and unit keyword, like 1 Gbps.

CCMS Configuration - Central Monitoring and Email Alerts with Solution Mgr

I am trying to configure my CCMS alerts on my satellite systems to be linked into the Solution manager system (acting as the CEN monitoring node). If I have already setup my RZ20 alerts, is there a way I can just link these into Solution Manager.
Thanking you for your suggestions

Try setting up the monitoring RFC connections in SMSY. Once those are setup, you can pull the CCMS data in and view within tran SOLUTION+MANAGER.
If you need more detail, just update this message.
Thanks,
J. Haynes

SMTP Email Alerts with RVS4000

Hey everyone,
We recently changed mailservers and now I can't get our RVS4000 to email logs via SMTP. We just started using google apps, which run SMTP through port 587 and require authentication. Is there any way of getting the RVS4000 to use a non-standard port for SMTP? Thanks for any help or insight you can offer.
-matthaus

Check this link.

Prime Infrastructure 2.0 email alerts with hostname?

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