Prime Infrastructure 2.1 - Fetch VLAN Configuration - command failed

Hi,
i am installing the system on a customer's site.
i've noticed that most of the devices configured on the PI have resulted in error in the Configuration Archive with this error:
Fetch VLAN Configuration - command failed.
i checked that the tftp service on the PI is enabled.
i tried manually executing from a device: copy flash:vlan.dat tftp://PI_IP and couldnt manage to do so.
i also tried manually to do it to another tftp server and it worked.
i dont see any FW drops.
does anyone have any idea how to troubleshoot this?
thanks in advance!

As to get the VLAN information, the file in Cisco devices Flash : Vlan.dat is fetced, and if PI fails to do so, it gives this error. As it is a file in flash, PI needs to send it over to Server itself using TFTP.
If TFPT is somehow not working between Server and devices, it may throw this error.
Is it happening with all the devices or some perticular platform?
If with all the device, you need to check if there is any Firewall blocking TFTP access to devices.
Also, you can check if TFTP service on CPI is working properly by command ncs status.
If service is affected, try to restart service - service tftp restart Or you can restart the PI Machine itself.
-Thanks
Vinod
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As to get the VLAN information, the file in Cisco devices Flash : Vlan.dat is fetced, and if PI fails to do so, it gives this error. As it is a file in flash, PI needs to send it over to Server itself using TFTP.
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Prime Infrastructure 2.1 - Fetch VLAN Configuration - command failed

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