Prime Infrastructure "Current Associated Clients" No Data Available

We have prime infrastructure 1.3 and the "Current Associated Clients" always shows No Data Available. Any suggestions as to what would cause this?

End host Tracking needs the Bridge mib data, i.e, the Mac addr table/Cam table entry from device to show end hosts. With the error it is clear that LMS is not able to poll the bridge mib.
Bridge MIB is not as simple as directly polling device for data. It needs SNMP string indexing, which means it has to include @ sign after community to poll each vlan for mac addr's.
For example, the Catalyst switch includes one instance of the standard BRIDGE-MIB for each Virtual LAN in the switch. If the read-only community string is "public" and the read-write community string is "private", one could use "public@25" to read the BRIDGE-MIB for VLAN 25 and use "private@33" to read and write the BRIDGE-MIB for VLAN 33. If just "public" or "private" is used, the BRIDGE-MIB for VLAN 1 is accessed.
This is different when SNMP v3 is used. You have to configure snmp context than, as SNMP string indexing doesn't work on SNMP v3.
If you are using snmp v3, please check the following doc to see how contexts are created :
http://www.cisco.com/en/US/docs/switches/datacenter/sw/4_2/nx-os/system_management/configuration/guide/sm_9snmp.html#wp1070467
If using SNMP v1/v2c please manually poll the device by adding @ on community string and see it works.
-Thanks
Vinod
**Rating Encourages contributors, and its really free. **

Similar Messages

CPI 1.2 Current Associated Clients

I'm monitoring a number of a switches in a customer environment. I used CPI automated discovery and SNMP to load the switches into the system.
Even though I can see basic system summary and interface information for a particular switch, I'm unable to see any Client information such as 'Current Associated Clients'.
Here is one way to navigate to the area that I'm referring to:
LifeCycle Theme > Operate > Device Work Center
ALL > Pick A Switch, check the box next to it
Device Details Tab > Clients > Current Associated Clients
The CPI 1.2 documentation say sI should be able to see 'wired' client information on this screen and lists no pre-requisites to doing so. I can't figure out why I'm not seeing any data ('no data available') and can't find any information on how to 'deploy' this functionality or troubleshoot why it's not working. The switch is online in 'managed' status and I know it has clients on it, this has been validated by typical CLI.
Any ideas anyone? Thanks in advance for the help.
Dan

Hi, everybody!
I've begun test the CPI 1.2 and connected two 3750 switches with associated clients.
And I have the same problem as above. Switches have configured with SNMP v3.
There are no any infotmation about Current Associated Clients, ACLs and Ethernet Interfaces in Feature Configuration tab and an error message "No image information in inventory for this device" in Image tab.
Thanks for advance!

Prime Infrastructure 2.1 Client Statistic Report Issues

Hello Community,
I hope you can help with a couple of issues I am seeing on Prime Infrastructure 2.1, running an evaluation 60 day license.
My PI 2.1 build is currently managing a WLC 5508 running 7.4.121.0, which has been added successfully. No configuration changes were applied to the WLCs, other than SNMP community. No AVC or medianet configuration is applied.
When looking in the 'Operate>Client and Users' dashboard; I can see connected clients and if I select one of them, I can see further details like session, security and client statistics (showing traffic and 802.11 metrics). These are the table views that show current values, however, further down I see graphs but they do not contain any information for RSSI, SNR or traffic sent & received (packets or bytes).
Question: Should I see this information under an evaluation license and if so, what could be stopping it?
Also, when I run the reports 'Report>Report Launch Pad' and select 'Client>Client Traffic' or 'Client>Client Throughput' the resulting report contains 0 bps, when I select 'Report By' AP by Floor Area. I have created a single floor area and placed three access points into it.
Out of interest if I do a report of the same type using 'Report By' All or AP by Controller, I do see traffic graphs for 3 out of 333 access points. Just not the access points that are in my floor area. Also the amount of traffic utilization is tiny (less than a kbps) for a WLC with 800 users.
For a 'Client>Client Count' report using AP by Floor Area, I do see the client numbers connected to the WLC/APs in my configured floor area.
Question: Should I see reports for client traffic and throughput under an evaluation license for floor areas and if so, what could be stopping it?
I have checked the background task and the 'Client Statistics' task is enabled and run time is being updated.
Kind regards,
Ian

Hi,
here is an update:
There are more than one Report you need to start to get data for Device, FAN, Power Supply, Module - look at these reports:
Report > Report Launch Pad > Device > Inventory
Report > Report Lauch Pad > Device > Wired Detailed Device Inventory
Report > Report Lauch Pad > Device > Wired Module Detail > Wired Module Detail Report Details
SFPs and GBICs cannot be reported til now - there are working on it.
br,
chris

Cisco Prime Infrastructure 2.2 clients and users IPs not detected

Hi all,
I have cisco PI2.2 and discovered all the network and i notified that there are some clients' IPs (Servers or PCs or Laptops or ....) not detected.
please advice what may be the issue ?

Hi,
does anyone happen to know if that problem is fixed? My currently setup looks like this:
1. Cisco Prime Infrastructure 2.1 with updated device pack.
2. Assurance license
3. ASA5510 which has enabled netflow. Netflow is being sent to Cisco Prime 2.1
I do receive netflow raw data within Cisco Prime 2.1 but any graphical display of netflow data is not working. Does anybody has an idea where the problem is? Could it be that the graphical data is only displayed when sending netflow 1, netflow 5 or netflow 7?
regards
Maurus

Prime Infrastructure 2.1 & Client Traffic Report

Hi,
I know I can get the user Traffic & average session throughput as example over the Top 5 SSIDs and then I can create an overview for the
needed SSID with the needed columns Traffic & Avg. Session Throughput.
I checked the option to get this overview with a report and I tried several client reports but I don´t find any report type which provide me this
information : Client MAC , AP ,Traffic & Avg. Session Throughput.
Is there a possibility to generate a report which includes above information ?
Thanks

Hi,
here is an update:
There are more than one Report you need to start to get data for Device, FAN, Power Supply, Module - look at these reports:
Report > Report Launch Pad > Device > Inventory
Report > Report Lauch Pad > Device > Wired Detailed Device Inventory
Report > Report Lauch Pad > Device > Wired Module Detail > Wired Module Detail Report Details
SFPs and GBICs cannot be reported til now - there are working on it.
br,
chris

Migrating data from Cisco NCS 1.1.1.24 to Prime Infrastructure 1.3 Question

I am spinning up a new VM server for Prime to migrate from NCS. I have not been able to find the patch Cisco recommends to run before upgrading. My question is do I need to run this patch (ncs_patch-1.1.1.24-upgrade-12.tar.gz) if I am just gong to bring up a whole new machine and not upgrade the existing NCS? My plan is to do a back-up on the NCS and a restore from the new Prime.

Migrating from NCS 1.1.1.24 to Prime Infrastructure 1.3
To migrate to a new Prime Infrastructure 1.3 system, follow the process as described in the following two links below:
● Back Up the Data from the Existing System
● Install a New Prime Infrastructure System and Migrate the Data from the Backup
● Restoring Prime Infrastructure Database in a High Availability Environment

Change Interface availability threshold from Cisco Prime Infrastructure 2.0

Dear Community,
I’m working in Cisco Prime Infrastructure 2.0 and I’m having the following problem:
I want to monitor the interfaces availability from all the devices of my network. But only makes sense send an email notification for the most critical interfaces. I don´t want to receive an email notification every time anyone unplugs the network wire.
How can I achieve this?
I already tried to change the interface availability threshold from the Interface Health Threshold Template, but this one isn´t available to configure.
The idea was to change the severity of the alarm so I could distinguish what type of alarm would send email notification.
I also created a Custom SNMP Template that gets the ifOperStatus using the MIB IF-MIB. This also didn’t work because Prime Infrastructure doesn’t allow me to define thresholds to a Custom SNMP Template.
Without threshold, no alarm, without no alarm, no email notification!
Can you help?
Regards,
Daniel CJ

Only on the HA pair which would be the secondary.
High Availability (HA) RTU: If Cisco Prime Infrastructure is deployed in a high availability configuration with one primary and one secondary instance in an HA pair, then an HA RTU is required. You only need to purchase a single set of the regular licenses (for example, Base, Lifecycle, and so on) for the primary instance.
Thanks,
Scott
Help out other by using the rating system and marking answered questions as "Answered"

Upgrade Cisco Prime LMS 4.0 to Cisco Prime Infrastructure 2.1

My company has asked me to migrate Prime LMS 4.0 to Prime Infrastructure 2.0 for a client and can not find the guide, the questions are? the migration is possible without an intermediate step? and There is a guide to update LMS 4.0 to PI 2.0 ??
Thanks in advance.

Prime LMS 4.2.2 added support for the PI template directly:
Export Data for Prime Infrastructure
Cisco Prime LAN Management Solution supports data migration to Prime Infrastructure 1.2. This feature enables user to export the Device Credentials Repository (DCR) data from LMS 4.2.x versions to Prime Infrastructure 1.2. The data backup status and backup location are displayed at the bottom of the Export Data for Prime Infrastructure page. The data being exported from LMS and the data imported back to PI are listed as follows.
Data exported from LMS
•Device Credentials Repository (DCR)
•Software Image Management
•Config Archive
•Change Audit
•Syslog
Data Imported to PI
Device Credentials Repository

Export Alarm/Event Data from Cisco Prime Infrastructure 2.1+

I am looking to export the current Alarm data for my CPI 2.1 deployment. This so we can go through and organize the data in excel and better configure alarm/events....currently getting 3k a week and we need to tighten what constitutes a critical event and some other parameters. We need the raw data in csv format so do some analytics on it.
My issue is there is no reference in the admin/user guides to export alarm data. Also no button or option within the GUI. How can this be accomplished?

The supported method going forward is to have external tools interact with Prime Infrastructure via the REST API.
See the documentation on your Prime server for "GET Alarms":
https://<your server address>/webacs/api/v1/data/Alarms?_docs
...or you can download a copy of the API Reference here.

Cisco Prime Infrastructure 2.0 release date

What is the release date for Cisco Prime Infrastructure ? What are the improvement from 1.2 to 2.0 ?
thanks
Morgan

It's currently due out 31 August 2013.
I haven't seen the final release notes but it will incorporate a lot of the features currently in LMS 4.2 for wired infrastructure management that are currently missing in PI 1.x.
I have heard it will not include Topology or template compliance reports and jobs at 2.0 - those features did not make the development cutoff date for 2.0 but they are projected for 2.1.

Lms 4.1 prime psirt/eox no data available in the report

Hi:
I´m running LMS 4.1 Prime for Windows.
I tried an immediate report with PSIRT/EOX Report option: Cisco.com
The job succeeded, but without any data in the report
<TABLE style="WIDTH: 100%" border=0 cellSpacing=2 cellPadding=2 align=right mcestyle="width: 100%;">
No data available in the report. The problem could be any one of the following:
<TD style="COLOR: #686868" bgColor=#ffffff height=24 vAlign=top align=left mcestyle="color: #686868;">1. No PSIRT data available in the LMS database for the selected device(s).
2. PSIRT/EOX system job might not have run, or might have failed.
3. You might have entered the wrong cisco.com credentials.
Then I tried logging to Cisco.com (with the same user/password as configured in LMS) and download the PSIRT_EOX_OFFLINE.zip file.
I unzipped it and put it in the folder C:/PROGRA~1/CSCOpx/files/rme/jobs/inventory/reports/EOX_PSIRT/local_xml (please read \ instead of /, because it is wrong in the LMS display).
I set SIRT/EOX Report option: local
And again, the job succeeded, but without any data in the report (same message as before)
What do you think is happening? How could I debug the process?
Thanks a lot
Julio
PD: I`m selecting old devices to be sure that they already had an EOL/EOS.

Sorry, the copy/paste didn´t work as expected, here it is again:
Hi:
I´m running LMS 4.1 Prime for Windows.
I tried an immediate report with PSIRT/EOX Report option: Cisco.com
The job succeeded, but without any data in the report
No data available in the report. The problem could be any one of the following:
1. No PSIRT data available in the LMS database for the selected device(s).
2. PSIRT/EOX system job might not have run, or might have failed.
3. You might have entered the wrong cisco.com credentials.
Then I tried logging to Cisco.com (with the same user/password as configured in LMS) and download the PSIRT_EOX_OFFLINE.zip file.
I unzipped it and put it in the folder C:/PROGRA~1/CSCOpx/files/rme/jobs/inventory/reports/EOX_PSIRT/local_xml (please read \ instead of /, because it is wrong in the LMS display).
I set SIRT/EOX Report option: local
And again, the job succeeded, but without any data in the report (same message as before)
What do you think is happening? How could I debug the process?
Thanks a lot
Julio
PD: I`m selecting old devices to be sure that they already had an EOL/EOS.

Prime Infrastructure 2.0: Open Database Schema Support available?

Hello,
I searched the forum for an Open Database Schema Support for PI.
I only found Open Database Schemas for the Cisco Works LAN Managemet Solutions and Cisco Prime LAN Managemet Solutions.
Exists an open Database Schema Support for Prime Infrastructure 2.0 as it exists for the older LAN Managemet Solutions ?
Thanks.
Bastian

Programmatic interface to Prime Infrastructure is done via the the REST API vs. any open database schema.
There are published reference guides here. For the most up to date information, please see your PI server itself. In Lifecycle view, the help menu has a link to the server-based API information:

Cisco prime infrastructure not detect IP address of clients

hi all,
I have Cisco Prime infrastructure 1.2 and when move to monitor >> clients tab it lists me all the clients in my network but their IP address list estates "not detected" ?
please any advice?
I appreciate your kindly support.

Just an update that while this appears to have worked fairly well (as far as Cisco Management Planes go), there was one small 'gotcha' I've noticed so far:
After the services came back up, the entries for our RADIUS servers did not function. No, not because I didn't update the clients address record on the RADIUS server itself, but because the RADIUS server record(s) within CPI have a field called 'Local Interface IP' that still reflects the previous IP assigned to CPI. A quick edit/save with the new interface fixes up the issue however.
Cheers!

Cisco Prime Infrastructure 2.1 High availability Question

Hello All,
I am configuring high availability for two prime infrastructure 2.1 servers. I have configured manual HA between the servers. I need to know what will be the configuration in the devices ( switches,routers etc.) for proper working of the HA. For example
Should we need to configure both the prime infra servers as snmp hosts in the devices??. If we have to when an event happens the switch well unnecessarily send the traps to the secondary even when the primary is alive??.
If anyone has a copy of the configuration of such a set up please share it with me.
Thanks and Regards
Shabeeb

Hi Shabeeb,
You are correct on that part that unnecessarily devices will try to send traps to the secondary server if you specify that in the device's config. I don't think it should be a concern , this is expected.
otherwise you need to configure them later once the PI server fail over to secondary .
If you have any other doubt ,kindly ask.
Thanks-
Afroz
***Ratings Encourages Contributors ***

Prime Infrastructure 2.0 not discovering wired clients

Hi
My PI is not discovering all my wired clients.
Wired Client Status
Administration > Background Tasks > Other Background Tasks > Wired Client Status
Last Execution Information
Start Time
End Time
Elapsed Time (Seconds)
Result
Message
2014-Jan-14, 18:07:57 SAST
2014-Jan-14, 18:08:10 SAST
12
Failure
java.lang.NullPointerException
2014-Jan-14, 20:08:10 SAST
2014-Jan-14, 20:08:25 SAST
15
Failure
java.lang.NullPointerException
2014-Jan-14, 21:26:31 SAST
2014-Jan-14, 21:27:08 SAST
37
Failure
java.lang.NullPointerException
2014-Jan-14, 21:37:22 SAST
2014-Jan-14, 21:37:44 SAST
21
Failure
java.lang.NullPointerException
2014-Jan-14, 21:46:33 SAST
2014-Jan-14, 21:46:56 SAST
22
Failure
java.lang.NullPointerException
Task Details
Description
Wired client status polling
Enabled
Enabled
Interval
(Hours)
Major Polling
Time of Day
(hh:mm)
Time of Day
(hh:mm)

Hi ,
Prime infrastructure uses MIB to collect the Mac address of the clients; this MIB collects
the information per vlan.
So we need to configure SNMP context for all vlans to view the wired client.
Try configure SNMP context on devices , then delete and re-add the device and check the issue.
For e.g:
snmp-server group gcobergroup v3 auth context vlan-1
snmp-server group gcobergroup v3 auth context vlan-71
Thanks-
Afroz
****Ratings Encourages Contributors ***

Prime Infrastructure "Current Associated Clients" No Data Available

Similar Messages

Maybe you are looking for