Prime Infrastructure dashlet sort order

In WCS you could sort ascending and descending in the AP Uptime and CAPWAP Uptime dashlets.
In Prime Infrastructure you cant change the sort order, it is always descending. I think it is much more useful to see which AP that has rebooted last than to see wich one that has the longest uptime.
Anyone who knows if it is possible to change this?
( I know that I can create reports of AP Uptime that can be sorted ascending, but I want it on a dashlet )

Hi Shantha,
Thanks again for your support. I really appreciate it.
I kindly need your help again.
I am having issues with cisco prime device:
I can't connect to it via the web management interface
It takes several attempts to boot the device... most cases it hangs in the initial stages of booting. At times it is able to boot into console mode.
Regards,
Tioluwani

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Can I order Prime infrastructure Cluster?(wcs navigator)

1. can I order Prime infrastructure Cluster?(wcs navigator)
2. I want to see relation document and license policy. how to search ?
3. reference site ?

Yes you can order. Here I am providing you three link you can go through these links these will describe how to order and configure Prime.
http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6504/ps6528/ps12239/guide_c07-714720.pdf
http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6504/ps6528/ps12239/deployment_guide_c07-721232.html
http://www.cisco.com/en/US/docs/wireless/prime_infrastructure/1.2/configuration/guide/maps.html

Prime Infrastructure 2.1 problem with sorting devices in device groups

Hi,
I have a problem with prime infrastructure, namely prime is not doing appropriate sorting of devices in default device groups.
Example: device type > routers > Cisco 2800 series integrated services routers - under shown results there are Cisco 2911 Integrated Service router, Cisco 2901 etc.
Any solution?
Tnx

Hi all:
I have tried using Designing Monitoring Template to set the Health Check Polling time from default 15 minutes to 5 minutes and also tried also 1 minute.
The result is 5 minutes is working but 1 minute is not working.
May I know any one can help on this?
Many thanks!
Best regards,
tangsuan

Ask the Expert: One Management with Prime Infrastructure 1.2

With Tejas Shah
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions from Cisco expert Tejas Shah on One Management with Prime Infrastructure 1.2 Combining the wireless functionality of Cisco Prime Network Control System (NCS) with the wired functionality of Cisco Prime LAN Management Solution (LMS), Cisco Prime Infrastructure simplifies and automates many of the day-to-day tasks associated with maintaining and managing the end-to-end network infrastructure from a single pane of glass. The new converged solution delivers all of the existing wireless capabilities for RF management, user access visibility, reporting, and troubleshooting along with wired lifecycle functions such as discovery, inventory, configuration and image management, automated deployment, compliance reporting, integrated best practices, and reporting.
Tejas Shah is a senior technical marketing engineer for Cisco Prime Infrastructure and Collaboration products. He has deployed Cisco Prime Collaboration Manager at various customer sites to help customers monitor and troubleshoot their video infrastructure. In addition, he is part of the Network Operations Center team at Cisco Live events for six years. Shah joined Cisco in 1995 and was in the Technical Assistance Center team supporting various network management system products for more than six years.
Remember to use the rating system to let Tejas know if you have received an adequate response.
Tejas might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Wireless Mobility sub-community discussion forum shortly after the event. This event lasts through Sept 21, 2012. Visit this forum often to view responses to your questions and the questions of other community members.

Raun, please see my responses inline:
Can you go over the licensing method with Prime Infrastructure 1.2 please?
Raun, you can check out the following link for ordering guide at
http://www.cisco.com/en/US/products/ps12239/products_data_sheets_list.html
I currently have NCS and do NOT currently have LMS. I know I can move to Prime Infrastructure through Cisco Product Upgrade Tool. However, what I am confused about is do I still have to buy LMS to have LMS functionality in Prime Infrastructure 1.2?
==> Not at all. The converged product will give you basic management capability for routers and switches that LMS provided in this release. Feature/Functionality will keep on growing with upcoming releases.
If not, do the licenses I transfer into Prime Infrastructure 1.2 from NCS also work for devices to work under LMS?
==> Licensing is different than NCS or LMS. You don't have to transfer the license. Each install of Prime Infrastructure will have a unique UID string on which the licenses are based. A new license will be applied to the product.
Mean, can my currently 350 licenses be used for AP's as in NCS and routers in the LMS portion of Prime Infrastructure 1.2?
==> I would recommend getting a total count of your wired and wireless devices and match the right SKU based on that.
Hope this helps.. Let me know if you have any further questions,
Tejas

Migrate from WCS 7.0 to Prime Infrastructure 1.2

Hi All,
I am looking for advice on the licensing and upgrade path for going from WCS 7.0 to PI 1.2.
At present I have a WCS licensed for 200 APs which is managing one controller and 150 APs.
I intend to use the Cisco Prime Upgrade Promotion
to order R-W-PI12-M-K9 (WCS 7.0 to Cisco Prime Infrastructure 1.2 Migration)
and L-W-PI12-100-M and L-W-PI12-100-M to match the number of licenses on the WCS.
Once Prime is installed I also want to manage another 50 devices, does that mean I have to purchase the
Cisco PI 1.2 Base License and Software (R-PI12-Base-K9) and another 50 Lifecycle licenses, or will
my existing 200 licenses from the upgrade suffice.
Sorry if it's confusing, but I didn't invent the licensing structure just trying to make sense of it all.
TIA

You'll be able to manage up to 200 devices/APs simpy using the upgrade from WCS to PI 1.2 as you described it. No need to order another base license or 50 lifecycle licenses.

User Name and Password for Cisco Prime Infrastructure 2.1

Hi all:
I am stuck at the login page of Cisco Prime Infrastructure 2.1.
I have tried using the user name root and its password (when log in with root at Vsphere Client) and also the login user name "before" get into the appliance infrastructure, all cannot work.
Anybody knows what is the default username or password or any way to set the username and password for this Cisco Prime Infrastructure 2.1 website?
Thanks!
tangsuan

Hi Tangsuan,
Following is the documented procedure for password recovery..
In order to modify the GUI root user password, you will need to login to the NCS CLI
as an admin user, and enter the command
"ncs password root password <new password>" (without the quotes)
This should set the web interface root user password :
http://www.cisco.com/en/US/docs/wireless/ncs/1.1/configuration/guide/manag.html#wp1268889
If you have lost your CLI password , try the default logging that is ,
CLI user is admin and not root, so please try logging in as admin with
the password that was set during setup. If that does not work , you need
the install disk that came with the appliance to recover that password.
Follow these steps:
Recovering a Lost Admin Password
If you lose or forget the admin password for NCS appliance, follow these steps.
Step 1 Reboot the NCS appliance with the ISO DVD inserted. The Cisco Prime Network Control
System Welcome screen appears:
ISOLINUX 3.11 2005-09-02 Copyright (C) 1994-2005 H. Peter Anvin
             Welcome to Cisco Prime Network Control System
To boot from hard disk, press <Enter>.
Available boot options:
   [1] Network Control System Installation (Keyboard/Monitor)
   [2] Network Control System Installation (Serial Console)
   [3] Recover administrator password. (Keyboard/Monitor)
   [4] Recover administrator password. (Serial Console)
<Enter> Boot existing OS from Hard Disk.
Enter boot option and press <return>.
boot:
Step 2 Select the desired recovery option, 3 or 4, depending on how you
are connected to the appliance and then follow the prompts.
Thanks-
Afroz
***Ratings Encourages Contributors ****

Managing vty ACLs with Prime Infrastructure?

I have a number of devices -- various models of Nexus, (2k - 7k), 6500s and some 1U stackables.
I'm trying to come up with a good way to leverage PI (2.1) to apply a vty ACL to the switches. There does not appear to be a template for this. The problem of course is not only the order of operation (remove ACL from vty if there is one so Prime doesn't lock itself out, only then do the rest of the stuff) but that the syntax seems to differ very aggravatingly -- some require "line vty 0 1509," some "line vty 0 1510," some platforms accept named ACLs for vty ACLs, some don't...
Any tips, tricks, or best practices on how to install and update vty ACLs on IOS and/or NX-OS devices with Prime Infrastructure?

I am also interested in this topic. We have vty ACLs in place but with different names. Would like to be able to find and update the ACL's and vty config. Using PI 2.1.

Ciscoworks LMS 3.0 to Cisco Prime Infrastructure LMS 4.2

In order to complete the upgrade the LMS 3.x runs over a physical server that ends with the upgrade(server its gona be retired), the think is that the Cisco Prime comes with an UCS and its gona run over a VM. The question here is the "Cisco Prime Infrastructure 1.1 - Maj Upg from LMS 2.x/3.x" media could be runs as clean install, I mean with no LMS 3.x intalled before? an the "Prime Infrastructure LMS 4.2 - 1.5K Device Maj Upg Lic" could be registered with no license installed of LMS 3.x?

There are a couple of things to distinguish:
1. The product SKU you need to order to migrate from LMS 3 to LMS 4.2.
2. The license file that is installed on that new LMS server.
#1 is based on Cisco agreeing, usually through the partner or reseller you are working with, that you are entitled to order the upgrade SKU (vs. buy a complete new product). The upgrade SKUs are all listed in the ordering guide here.
L-PI12-1.5K-UP (note - NOT the 1.1 product description you noted in the original post) would be the SKU for a major upgrade from LMS 2.x/3.x to the current Prime Infrastructure 1.2 release at the 1500 device license level. That upgrade includes licenses for both PI 1.2 and Prime LMS 4.2. You may choose which to install - most LMS customers stick with LMS for now as PI 1.2 does not yet have full feature parity. Your managed devices should not exceed 1500 combined (in this case) but that combined number is not enforced technically by the product's license daemon.
Once you have purchased the product and have the media you can install it on any host that meets the installation prerequisites as far as OS, memory, disk etc. A clean installation of LMS does not check for or require a previous installation as far as technical checks.
#2 - Once you have installed the new LMS server (and optionally a step near the end of installation, you need to add in the license file (*.lic file). That is obtained through the Cisco licensing portal (or via the TAC if you prefer) using the Product Activation Key (PAK) received with your product.

Cisco Prime Infrastructure 1.x Server requirements & Operating System

Dear Friends
I wish you are in very good health ........ I really very confused regarding LMS and i really needs your help ........ I need to order LMS for one of our customer with 500 devices and reporting cabailities ..... So i chosse base license "R-PI-1.1-K9" and 500 device license "R-PI-1.1-500-K9" and
Compliance Management - 500 Device License "L-PI-1.1-CM-500"
What really confused me that i tried to search server cabalitity for my requirments & Operating system and couldn't find it ...... what i need your help for is the following:
1) What is the server requirments ???
2) What is operating system (windows 2008 or VMWare VMware ESX/ESXi Version 4.1 or 5.0)
3) Is their any deticated applicance from Cisco ??
Please help
Thanks in advance

In addition to the release notes for the 4.2.3 patch noted above, please also see the 4.2 release notes which further direct you:
Server and Client Requirements
For information on server and client requirements for the system and browser, see Chapter 2 of Installing and Migrating to Cisco Prime LAN Management Solution 4.2 at:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.2/install/guide/
install.html
To summarize the options it describes, you can run the LMS product on any number of platforms - a dedicated Cisco hardware appliance, a physical server of your own with Windows or Solaris OS, a VMware server with a Windows server OS guest, or a "soft appliance". The soft appliance is package built with the underlying guest OS (a customized RHEL distribution with Cisco's Application Development Environment OS (ADE-OS)) built-in.
Once you have installed LMS 4.2, you should patch - first to 4.2.2 and then to the current 4,2,3. then run the software update feature to bring all package components up to date.
Regarding licensing, there is a Cisco Prime Infrastructure Ordering and Licensing Guide here.
When you order the licenses for PI 1.2 (new customer), you order the base product and then Lifecycle licenses (required for either PI 1.2 Lifecycle and LMS installations - which option is a customer choice) and, optionally, Compliance and Assurance licenses. An upgrade order for an existing LMS customer will include the base PI 1.2 with Lifecycle licenses as well as LMS in a single SKU as noted in tables 4 and 5 of the Ordering Guide.

Cisco prime infrastructure 1.1 issue

hi：
i purchase a R-PI-1.1-K9 with R-PI-1.1-100-K9,but now i find the cisco website can't download Prime infrastructure 1.1 anywhare,only 1.2 and above version exist.but the device base licences(R-PI-1.1-100-K9) is based RI version 1.1.how do we resolve this issue.somebody tell me that R-PI-1.1-100-K9 can use in prime infrastructure 1.2 ,anyone can help me and tell me how to use it and give me the step by step guide,thanks very well.
jerry

A 1.1 license file should work with PI 1.2. See the note at the bottom of Table 3 here.
Hopefully your product was ordered with Software ApplicationSupport with Upgrade (SASU) option. That will further entitle you to upgrade to PI 1.3 and, soon, to PI 2.0. Each release ins incrementally more functional and many bug fixes are incorporated.

Prime Infrastructure 2.1 - Out Of Sync Devices

Hi all,
We are running a Cisco Prime Infrastructure Appliance (Version 2.1) to mange/monitor/configure our wired network infrastructure. We have been able to successfully add all of the network infrastructure devices to Prime and have had relative success in image deployment, reporting etc.
However, my query is in relation to the Configuration Archives. Currently Prime is indicating that 90% of our devices are 'Out of Sync'. I know that this means that there are discrepancies between the startup and running configs. I have compared the startup and running configs on some of the affected devices and the only differences I can see were in relation to the snmp-server contact XXXX entry and the self-signed certificate entry.
Can anyone tell me how I can go about troubleshooting this or how to bring the device configurations back into sync.
Many thanks,
John P

Hi John,
If you navigate to Operate > Configuration Archives it will display a list of all your devices that are listed as out of sync. From here you can sort to the devices that are listed as Out of sync, select the ones that are listed as such and schedule an overwrite. There is also an option to archive immediately after it overwrites as well. It may take a bit for it to update through this page, but navigating to individual devices through device work center and clicking on the configuration archive tab, will yield that the out of sync (startup/running mismatch) message will switch to no.
Regards,
Brandon

Can i install Cisco prime infrastructure 1.3 with 1.1 license.

Can i install Cisco prime infrastructure 1.3 with 1.1 license.To be more precise it will be fresh installation
but the licenses I have is of 1.1.As per my overview from Cisco prime Infrastructure 1.2 NCS and NCS(WAN)
has been bundled into one service.But both were seperate entities in Cisco Prime Infrastructure 1.1.

It doesn't matter if you want to make a new installation or an upgrade. The questions is the license.
The base license is necessary for network management nodes (devices). But to get updates for your system you need the additional to your Base License the Lifecycle License (which can be ordered for 12, 24 or 36 months).
The Lifycycle License is also based on the number of managed devices. In your case 50 devices. So you have that License - congratulations!
Otherwise order the Lifecycle License for 50 devices (L-N-PI12-50-M). This generates CON-PSUU-PI12LF50 for 12 months, list price 414,81$. Then Upgrade from 1.1 to 1.2, patch the system and upgrade to 1.3.
Have fun,
Chris

Migrating from NCS 1.0 to Prime Infrastructure 1.2

Hi friends
I know i had short discussion about this before but here it comes again and this time in detail.
I have NCS 1.0 with 100 devices support license installed. Now knowing it has reached end of sale, and also for the fact that Prime does cover devices like routers, i went ahead to the upgrade path via PUT (Product Upgrade Tool).
Finally I received an email (OBA) advising my order is ready. This email included two items in the shipment,
L-N-PI12-100-M=
NCS 1.0 to Prime Infrastructure 1.2 Minor Upg 100 Device
L-PILMS42-100-M
Prime Infrastructure LMS 4.2 - 100 Device Upgrade Lic
When i click to the link in the same email to download the license, it only shows me one file which is
L-PILMS42-100-M
I tried using this file and installing on the NCS1.0 but it gives me error that this file is not a license file. The license name suggests me that it is not the license to be installed on the NCS. The file should be L-N-PI12-100-M=
Thanks for reading this all and would appreciate all your inputs here.
Regards,
Mohit

Marvin Rhoads wrote:Your PI 1.2 also includes the right to install and use LMS 4.2 - a separately installed and licensed server.If you want Assurance (or Compliance) licenses for PI, they will have to be ordered separately. The license files delivedred when you buy those product SKUs will allow you to use those features. The starting point (base) in PI 1.2 is Lifecycle.
when i followed the inpath upgrade, i receved an email from the licensing that the license file is ready for download. the order said,
Product Name : L-PILMS42-100-M
Product Description : L-PILMS42-100-M : Prime Infrastructure LMS 4.2 - 100 Device Upgrade Lic
and the attached lic file "LMS2013021XXXXXXX.lic" came along from them.
but when i installed that lic file, i got the error message from the upgarded the PI 1.2 that the file is not a license file.
The trouble is i cannot generate another lic file (if the exsting generated file was corrupt) cos the PAK is already been used once.
Now i am wondering i can avail that LMS file that would be good, but when i spoke to the TAC, i was told that this file name doesnt seem correct as this is PI and it wont understand LMS file. It was only useful if you were upgraing from LMS to PI and because my case was NCS to PI, this will not work.
Any suggestions?

Prime Infrastructure 1.4 + AVC

Hi,
can somebody help me how to make AVC statistics running in PI 1.4?
I've installed assurance license with 50 devices, set monitor and exporter on WLC (running version 7.6) but still I cannot see any application statistics under Detail Dashboards.
If I go under Licenses -> Interface License Manager I cannot see there any WLC.
Thanks for any hint!
Greets
Karel

I forgot to mention that I have also the latest patch 1.4.1 installed.
Is there additional settings on Prime Infrastructure? From the manuals I'm not so much clever.
In first guide I found, that it's just enough to set monitor and export to Prime, then after adding the WLC into the Prime it will work like miracle. No mention about that the Assurance license is needed.
In other guide I found, that you have to set some monitoring templates in Prime in order to enable that feature. However nothing directly for 1.4, just 1.3 or 2.0.

Install wildcard SSL on Cisco Prime Infrastructure 1.4

I'm trying to install a wildcard SSL on a Cisco Prime Infrastrucure 1.4.
I've manage to install this certificate on the Cisco 5508 WLC, however not so much success with the Cisco Prime.
There are alot of documentation regarding the installtion of CSR certificates however I could not find anything related to wildcard or public key certificates from Cisco.
I did find the following from a NetBoyers, I've tried this process however this seems to apply for NCS versions prior to 1.4 as it was unsuccessful
Any assistance would be creatly appreciated.

I was able to follow the procedure in the Admin Guide to successfully import and use a CA-issued wildcard certificate (from GoDaddy) with unencrypted private key where the original CSR was not generated by the Prime Infrastructure server.
Prime needs to be defined with a record in your DNS serving the domain in the wildcard certificate. In my case I am using both an A record and cname alias.
Following a server restart the wildcard certificate appears fine in Chrome, Firefox and IE when I browse to https://prime.<my_customer's_domain>.
Below are the commands I used. You would need to have your own certificate and keyfile. My certificate includes the full chain - server certificate, intermediate certificate and root certificate in that order.
PI01/admin# copy ftp://192.168.254.7/privatekeyplaintext.pem disk:
Username: admin
Password:
PI01/admin# copy ftp://192.168.254.7/gd_bundle-g2-g1.crt disk:
Username: admin
Password:
PI01/admin#
PI01/admin# root
Enter root password :
Starting root bash shell ...
ade # pwd
/root
ade #
ade # cd ..
ade #
ade # cd localdisk
ade # ls -al
total 68
drwxr-xr-x 8 root root 4096 Nov 2 09:51 .
drwxr-xr-x 28 root root 4096 Oct 28 11:22 ..
lrwxrwxrwx 1 root root 20 Jul 14 13:11 crash -> /opt/CSCOlumos/crash
drwxr-xr-x 2 root root 4096 Jul 15 23:31 defaultRepo
drwxr-xr-x 2 root root 4096 Jul 14 13:10 ftp
-rw-rw-rw- 1 root gadmin 6710 Nov 2 09:51 gd_bundle-g2-g1.crt
drwx------ 2 root root 16384 Apr 17 2014 lost+found
-rw-rw-rw- 1 root gadmin 1679 Nov 2 09:50 privatekeyplaintext.pem
drwxr-xr-x 2 root root 4096 Jul 14 13:10 ssh
drwxr-xr-x 2 root root 4096 Jul 14 13:10 telnet
drwxr-xr-x 2 root root 12288 Nov 2 09:57 tftp
ade #
ade # mv ./gd_bundle-g2-g1.crt ./defaultRepo
ade # mv ./privatekeyplaintext.pem ./defaultRepo
ade #
ade # exit
exit
PI01/admin# show repository defaultRepo
PI01-140715-0330.tar.gpg
PI01-140716-0330.tar.gpg
gd_bundle-g2-g1.crt
privatekeyplaintext.pem
PI01/admin#
PI01/admin# ncs key importcacert wildcardcert gd_bundle-g2-g1.crt repository defaultRepo
INFO: no staging url defined, using local space. rval:2
truststore used is /opt/CSCOlumos/conf/truststore
The NCS server is running
Changes will take affect on the next server restart
Importing certificate to trust store
PI01/admin#
PI01/admin# ncs key importkey privatekeyplaintext.pem gd_bundle-g2-g1.crt repository defaultRepo
INFO: no staging url defined, using local space. rval:2
INFO: no staging url defined, using local space. rval:2
truststore used is /opt/CSCOlumos/conf/truststore
The NCS server is running
Changes will take affect on the next server restart
Importing RSA key and matching certificate
PI01/admin#
PI01/admin# ncs stop
Stopping Network Control System...
This may take a few minutes...
Network Control System successfully shutdown.
Plug and Play Gateway is being shut down..... Please wait!!!
Stop of Plug and Play Gateway Completed!!
SAM daemon process id does not exist
DA daemon process id does not exist
DA syslog daemon process id does not exist
PI01/admin# ncs start
Starting Network Control System...
This may take a few minutes...
Network Control System started successfully.
PI01/admin#

Prime Infrastructure dashlet sort order

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