Prime Infrastructure NCS Alarm Message: CPU: 85 crossed down threshold: 90

Dears,
We have Cisco Prime NCS Ver.2.0 running on plad. Since yesterday the alarm give us severity major message (Message: CPU: 85 crossed down threshold: 90).
Please advice what this problem and how to solve it.
Thanks,

Hi Jeremy,
SNMP traps are shown in the events and alerts section of PI.
SNMP config looks fine. Can you run the SNMP debug (debug snmp packets ) .check the logs and see if the device is actually sending the TRAPS to the PI server.
Thanks-
Afroz
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Dear all
I have purchase below mention product. Now my question is that.
A> 1). Prime (2). LMS 4.2 (2). NCS 1.1 are they different software and has to install them separately ?
B> or The prime is the only virtual(.ova) software where there LMS and NCS works as a feature?
C> Please help me with the download link and installation guide..
CISCO
R-PI-1.1-K9
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[email protected]

SOme of the similar discussion happened here, which would be helpful.
To answer your questions :
A.> Yes all three of them are separate software.
LMS :--> Ciscoworks Prime LMS is about to be end-of-life software which will phase out in favour of its successor Cisco Prime Infrastructure. This Software was the key application from Cisco to help manage the entire Wired Infrastructure for cisco devices, like Routers, switches, VPN, FW's, etc.
NCS:--> Wireless Control System (WCS) was the LMS equivalent software to manage Cisco's wireless infrastructure. It evolved as a new Generation Network Control System (NCS).
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B.> Prime is now provided with an inbaked Linux kernel to remove dependency from Windows or Unix (Solaris) OS, hence it is only available as OVA deployment image to be used under virtualized environment and can take benefit of virtualized infrastructure.
FOllowing are the download links :
Download LMS 4.2 here
Download PI 2.1 here
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Vinod
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Host Memory Consumed at VM for prime infrastructure 2.0

Dear All,
I have prime infrastructure 2.0 from 12 day ago i have logg on NCS (1. Message: CPU: 85 crossed down threshold: 90) and when see host memory from prime infrastructure VM i see that Host memory consumed so i make down time and increase the memory from 24 GB to 40 GB.
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Hi Satyaki,
Try to reboot the WLC ,if possible and then check the status of the issue.
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Hi Team,
I have following BOM
Cisco Prime Infrastructure
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Hi Scott,
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Regards

Installing Prime Infrastructure

Hi All,
I have a question about the installation of prime infrastructure.
We have ordered prime infrastructure 1.1, after ordering we received 3 PAK codes. The goal is to install the LMS 4.2.
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Prime Infrastructure NCS 1.1 dropped the NCS name when they moved to version 1.2 (and now at 1.3). That's the second item in your original post. The 1.1 license will still be good when you upgrade to 1.3. In fact, if it's a brand new installation, you might as well start with 1.3. You can download the image from www.cisco.com/go/nmsevals and apply your 1.1 license.
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Change Interface availability threshold from Cisco Prime Infrastructure 2.0

Dear Community,
I’m working in Cisco Prime Infrastructure 2.0 and I’m having the following problem:
I want to monitor the interfaces availability from all the devices of my network. But only makes sense send an email notification for the most critical interfaces. I don´t want to receive an email notification every time anyone unplugs the network wire.
How can I achieve this?
I already tried to change the interface availability threshold from the Interface Health Threshold Template, but this one isn´t available to configure.
The idea was to change the severity of the alarm so I could distinguish what type of alarm would send email notification.
I also created a Custom SNMP Template that gets the ifOperStatus using the MIB IF-MIB. This also didn’t work because Prime Infrastructure doesn’t allow me to define thresholds to a Custom SNMP Template.
Without threshold, no alarm, without no alarm, no email notification!
Can you help?
Regards,
Daniel CJ

Only on the HA pair which would be the secondary.
High Availability (HA) RTU: If Cisco Prime Infrastructure is deployed in a high availability configuration with one primary and one secondary instance in an HA pair, then an HA RTU is required. You only need to purchase a single set of the regular licenses (for example, Base, Lifecycle, and so on) for the primary instance.
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Scott
Help out other by using the rating system and marking answered questions as "Answered"

Cisco Prime Infrastructure 1.1

Hi Team,
I have a doubt for version PI-1.1.
PI 1.1 is installed on the VMware i.e. on the virtual platform
The customer has bought the following:
R-PI-1.1-K9 ------Cisco Prime Infrastructure 1.1
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How do I install L-PINCSW11-100 and L-PILMS42-100.
Can this both licenses be installed on the same server or do they need additional server.
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If you install PI 1.1 you need a base licence. You must have a single base license to run the software. The base license here is R-PI-1.1-K9.
After this you need a Device license which decides how many devices you can manage on your application. Here Device Base License is R-PI-1.1-100-K9 which is Cisco Prime Infrastructure 1.1 Software - 100 Device Base License.
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R-PI-1.1-K9 ------Cisco Prime Infrastructure 1.1
R-PI-1.1-100-K9-----Prime Infrastructure 1.1 Software - 100 Device Base Lic
Other Server's, if you want these applications:
1 for = NCS Application/software (L-PINCS11-100)
1 for Ciscoworks LMS application/software (L-PINCSW11-100)
-Thanks
Vinod
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Including Interface Description in Cisco PRime Infrastructure Alarm Message

Hi all,
i succesfully configured a Cisco Prime Infrastructure 2.1 applliance to display an alarm and to send me an e-mail when switch uplink ports goes down.
The text displayed in alarm message is :
port 'interface_id' is down on device 'device_ip_address'
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Thankyou in advance

Hi,
i followed these steps :
SWITCH SIDE
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- enabled snmp-traps for linkup and linkdown events globally;
- disabled snmp-traps for linkup and linkdown on non relevant interfaces using the no snmp trap link-status command
PRIME INFRASTRUCTURE SIDE
- under "Deploy/Monitor Deployment" i deployed template "Interface Health" for all the interested switches
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- under "Operate/Alarms & Events" click on "Email Notifications" , then on "Switches and Hubs"
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- check the "switches and Hubs" box and then click Save
As i know is possible to avoid to configure every single not-interesting port on the switches with "no snmp trap link-status" command (it's a bit annoying when you have tens of switches), using Port Grouping configuration on PI but i tried it without success.
Hope this helps.
Best Regards,

Cisco Prime Infrastructure 2.0 Alarms (switch port down)

We have a cisco Prime Infrastructure 2.0 managing switches, routers and AP.
By default, when a port of a switch goes down, the cisco Prime Infrastructre generates a Critical Alarm for that. (this is a problem, because every phone of laptop disconnection will generate a critical alarm for me)
I found out that if we go to Administration --> Alarm Severity --> Link down, I can change the Alarm from Critical to another type of alarm.(ex: warning)
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Hi,
Same problem here.
I am using Cisco Prime Infrastructure 2.0 (evaluation version for 60 days). I want to deploy port monitoring for my trunk ports between switches and some other important ports e.g. servers. Basically I want to get alarms when these ports are down, there are errors on ports and etc.
So in Design>Port Grouping I created User Defined group with important ports. In Deploy>Monitoring Deployment I selected Interface Health (default)>Deploy selected Port Groups and when selected port group I created.
Now the rule shows Deployed: Yes and Status: Active. After that I just pulled out one port which was in monitored group, waited 5min as it is set in Interface Health (default) template, and nothing happened, and worse, alarms started to show up of other ports where regular users are connected (computers was turned off), which I do not want to see at all. I tried redeploy template, I even created my own template but still no desired result.
Any suggestions how to make port monitoring work?

Cisco Prime infrastructure Change severity Switches and hubs - link down alarm

Hi, I want to change the severity of the link down alarm in the Cisco Prime Infrastructure 1.3, but in the menu Administration -> System Settings -> Severity Configuration i can not find the alarm. Some body knows where is it? o where i can change the severity of that alarm?
Thanks in advanced.

Hi Rollin and Daniel,
the first test i did changing the severity was with a new installation, with no devices added and it worked, when i did it in a Prime infrastructure with devices added it didn´t work, well, for this Prime with devices i upgraded it with the patch for 1.3 version and now it works too, the alarms is ok as the alarm severity, this is the link for the patch:
http://software.cisco.com/download/release.html?mdfid=284652876&flowid=38562&softwareid=284272933&release=1.3.0&relind=AVAILABLE&rellifecycle=&reltype=all
i hope this helps,
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Prime Infrastructure 2.0 Link-Down Alarm severity level

Hi,
i have been looking for a way to lower the severity level of link-down Alarms. I use the threshhold utilization feature and want to generate an alarm when CPU or Memory goes over 90%, this works fine. Problem is that when you enable "Switches and Hubs" or "Routers" category to receive alarms under: Operate -> Alarms & Events -> Email Notifications, you define only Critical alarms should generate an email and Link-down is by default Critical.
Well you figure that you should be able to change this, but i can't find anything to change the severity under: Administration -> System Settings -> Severity Configuration.
Do anyone know if this is even possible? If so please tell me how..

Hi,
Yes it is possible.
Changing Alarm Severities
You can change the severity level for newly generated alarms
Note Existing alarms remain unchanged.
To change the severity level of newly generated alarms:
Step 1 Choose Administration > System Settings .
Step 2 Choose Severity Configuration from the left sidebar menu.
Step 3 Select the check box of the alarm condition whose severity level you want to change.
Step 4 From the Configure Severity Level drop-down list, choose the new severity level ( Critical , Major , Minor , Warning , Informational , or Reset to Default ).
Step 5 Click Go, then click OK.
Check the attached screen shot ..
Thanks-
Afroz
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Cisco Prime Infrastructure 1.3 Alarm & Events

I am using Cisco PI 1.3 to monitor Cisco 2960, 3750 & 6500 Switchs.
Sometime, when a Switch port is down, a syslog message send to PI and the PI considers this issue as "INFORMATION" Severity level in Events List.
How to make the PI considers the port down issue as "CRITICAL" level in order to raise up an Alarm and send Email Notification?
Thanks & Best Regards

Hello,
Prime Infrastructure considers the alarm based on the severity listed in the syslog message. In this case, the syslog severity is of level 5, hence PI considers the issue as Information.
If you would like to consider these events more severe, the device will have to be configured to generate more severe syslogs for such events.
Best regards,
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==========
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Krakow, Poland
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Cisco prime Infrastructure alarms by e-mail

hi all,
my Cisco PI1.2 not send me a notification e-mail with specific alarm if occurred twice and the first time is not cleared or deleted.
i.e.
if a switch is down it send me a notification e-mail, and this switch comes up again but i did not remove the first alarm, the PI not send me a notification.
please advice
thanks in advance

Alarm Status
Description
New
When an event triggers a new alarm or an event is associated with an existing alarm.
Acknowledged
When you acknowledge an alarm, the status changes from New to Acknowledged.
Cleared
An alarm can be in these statuses:
Auto-clear from the device—The fault is resolved on the device and an event is triggered for the same. For example, a device-reachable event clears the device-unreachable event. This in-turn, clears the device-unreachable alarm.
Manual-clear from Prime Infrastructure users: You can manually clear an active alarm without resolving the fault in the network. A clearing event is triggered and this event clears the alarm.
If the fault continues to exist in the network, a new event and alarm are created subsequently based on the event notification (traps/syslogs).
This might be the reason, I believe.
Please refer the following link for better understanding.
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/1-2/user/guide/prime_infra_ug/alarms.html
Hope that helps.

Problem after upgrade a PRIME-NCS-APL-K9 from version 1.1.0.58 to Prime Infrastructure 1.2

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Starting Network Control System...
Unable to verify hardware.
This may take a few minutes...
Health Monitor is already running.
Failure during Network Control System startup. Check launchout.log for details.
In the launchout.log are this messages:
Starting Health Monitor as a primary
Checking for Port 8082 availability... OK
truststore used is /opt/CSCOlumos/conf/truststore
truststore used is /opt/CSCOlumos/conf/truststore
Starting Health Montior Web Server...
Health Monitor Web Server Started.
Starting Health Monitor Server...
Health Monitor Server Started.
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00:00 Check complete. No servers running.
Starting Server ...
Starting Remoting Service: Reporting Server
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Starting Remoting Service: Reporting Server
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Starting Remoting Service: Reporting Server
The Report Server startup script is already running waiting for report server to start
Starting Remoting Service: Reporting Server
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have anyone an idea whats wrong?
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i have the same problem
NCS/admin# ncs status
Health Monitor Server is starting.
Reporting Server is Starting
Ftp Server is running
Database server is running
Tftp Server is running
Matlab Server is running
NMS Server is stopped.
SAM Daemon is running ...
DA Daemon is running ...
Syslog Daemon is running ...
status
I try it
To get it back up and running do the following from the CLI.
1. Stop the NCS
2. Run 'ncs db reinitdb'
3. Start the NCS
but the status is the same

Prime Infrastructure NCS Alarm Message: CPU: 85 crossed down threshold: 90

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