Prime Infrastrucutre 2.2.1 MR

I've already installed MR1 file pi221_20150210_01.ubf, but I see a new MR that came out 25-FEB-2015 and is called pi221_20150131-27.ubf. Should I install this update as well?

This is a snip of the email TAC and I shared.
Regarding the pi221_20150131-27.ubf patch you see on PI, below is the information:
This is specific to the situation where Prime Infrastructure 2.2 - Device Pack 1 was installed first on Prime Infrastructure 2.2, and then the patch for Prime Infrastructure 2.2.1 MR (released on 02/18/2015) was applied, which resulted in the UI for Software Image Management being broken. Installing the PI 2.2.1 MR first and the device pack second does not cause this issue.
The latest update you see is for the PI 2.2.1 ubf patch version 27, and the one which is already installed is version 26. When you will try to install the patch you will get error, but you can still get the features available in the version 27 by installing a point patch (this is not mandatory, and is an optional feature). The file name for the point patch is "pi221_CSCut07018_CSCut03269_20150225_01-1.ubf". If you want, I will go ahead and publish the file for you. (The file will be available for download for 3 days starting from the date of its publishing)
When installing the patch, you may see a warning, saying "The update is attempting to modify the files that have already been changed by update "pi221_2015031_01". Its strongly recommended to contact the author to make sure the installation of this update is safe." Please advise customer to click "Yes" and continue with the installation.

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Prime Infrastructure 2.2- problems: Wired Detailed Device Inventory report not running / Cisco 5500 WLCs no listed in subgroup

New installation of Prime Infrastructure 2.2.0 (PI-VA-2.2.0.0.158.ova)
installed fixes/software/device packs:
PI 2.2.1 Poodle Fix (installed)
PI 2.2.1 Maintenance Release (installed,ncs stopped,rebooted)
Prime Infrastrucutre 2.2 Device Pack 3 (installed,ncs stopped,rebooted)
Licences installed (ncs stopped,rebooted)
Added all devices via Bulk Import (Inventory>Device Management>Network Devices)
Problem 1:
The Cisco 5500 WLCs are not listed in Inventory>Device Management>Network Devices (see screen shot) but listed under "All Devices"!
The Cisco 4400 WLCs and the 8500 WLCs are listed within their subgroup.
Devices are in "Managed State"
Problem 2: fixed! (Browser issue)
Problem 3:
Unable to run "Wired Detailed Device Inventory" report because I get the error message: Failed to run report: Unable to retrieve data for: Chassis Information (if Chassis Information is selected, if System Information is selected I get the error message with ...retrieve data for:System Information)
All devices do have an "Admin Status = Managed" and the Last Inventory Collections Status = Completed.
Has anyone the same issues or a tip for me?
Another topic, the "User Defined Fileds" are not exported when with running a "Device Export" (Inventory > Device Management > Network Devices). ;-(
BR
Bastian

Hallo Bastian,
I think you still have browser issue, Using IE is still the best with Prime.
I have exactly same prime 2.2 and installed fixes/software/device packs.
I have no problem I can see all views. I use now IE 11, with Chrome 42.0.2311.90 and firefox 37.01 I have problems too with lots of views. You have not tell what browser + version you have.
Since you have same prime 2.2 as me. I have other problems, can you check yours?
Can you see a functional CLI template page at Configuration > Templates > Features & Technologies:
https://supportforums.cisco.com/discussion/12481691/can-cisco-prime-22-still-do-simple-ad-hoc-deployment-job-cli-over-all-switches
Do you have SNMP Connectivity Failed while Verify Credentials has no errors all green and checked.
https://supportforums.cisco.com/discussion/12494786/snmp-request-exceeds-internal-data-buffer-512-bytes-prime-22-asa-5545

MSE Upgrade Question

Greetings,
I am planning on upgrading my MSE from 7.2.110.0 to 7.4.110.0 so I can upgrade to Cisco Prime Infrastructure. After reading the release notes, step 1 has me wondering what data will be lost. See below.
"Step 1 Back up the existing database using the Prime Infrastructure. (We recommended this.)
All data existing on the system will be lost and a fresh blank database will be created."
What I am wondering is will all the configuration of MSE be lost as well such as network settings? If I attempt to do this remotely will I lose my ability to connect to it?
Thanks,
Robert

Scott,
Thanks you for posting the link to the matrix. I was also looking at "Table 1     - AireOS Wireless LAN Controller Software Release Compatibility Matrix" on the same link but more at the top. I see now above this martix is states "
This matrix should not be used to get compatibility information between other products, for example, Cisco Prime Infrastrucutre compatibility with Cisco MSE. For compatibility information between other products, see the respective matrices in this document" So I goofed there.
The way I read it is it states I need to upgrade MSE to 7.4.110.0 for Prime 2.0. Now looking at the table in the link you sent just makes me more confused as what I need to do. Let me breakdown what versions I have currently.
WLC - 7.4.110.0 - Good for Prime 2.0 according toTable 6     Cisco Prime Infrastructure Compatibility Matrix
NCS - 1.1.1.24
MSE - 7.2.110.0 - Good for Prime 2.0 according toTable 6     Cisco Prime Infrastructure Compatibility Matrix
AP IOS - 15.2(2)JB2$
The point of me doing these upgrades is to get off of NCS and get onto Prime 2.0. Do you think I should just install Prime 2.0 and see how it goes at this point? I think I am ok now that I have read the matrix over. Thanks again.
Robert

Prime-time Performance Issues

I'm paying for Quantum Internet service 75/35, but lately I'm noticing that watching AppleTV and Netflix in the evenings is getting hard to do. It seems like between 9:30 and 10:30pm EST my FiOS performance is getting really bad. This causes shows to halt/buffer multiple times and is souring the entire viewing experience.
Here's my ususal (daytime) performance using Verizon's own speed test tool, which is what I expect:
And here's what I've been getting at night, about 3Mb/s or sometimes less:
As you would imagine, this is causing large buffering delays as I'm trying to stream HD content.
I know I can try to reduce image quality to minimize required bandwidth, but that's not the point; this is NOT the Internet service I'm paying for.
Please note that my AppleTV device is HARD WIRED to my FiOS router. Also note that I am not using the FiOS router's on-board WiFi; that's turned off and I am serving WiFI in my house via two HARD WIRED Apple devices (a time capsule and an AirPort Express). I am seeing this performance on all devices in my house at these times, whether they are wired or wireless. Also note that I'm getting this test from Verizon's own site, which is hitting their own servers, which means that the interface between Apple, Amazon, Netflix, etc. and Verizon shouldn't have any bearing on the issue.
Of course all calls to support have been about resetting my router, rebooting the ONT, etc. and nothing is getting better. I am trying to tell Verizon that they need to test the performance/capacity of their MAN/WAN infrastructure, but the agent can't do that, and can't even do a loopback speed test through my router to confirm or refute the performance I'm seeing.
I don't know what else to do at this point, so I'll put it to the community. It looks like a lot of other people are seeing issues aligning with evening (i.e. prime time download) hours and I'm wondering if Verizon has oversold their capacity in my area (Tampa FL). They may have the fibers that can deliver a gig to each house, but if they don't have the router bandwidth and the backhaul bandwith to actually support it out to their network edge, it's a moot point.
Is there any way I can get someone's attention in the network engineering team at Verizon? At this point they either know they have a major issue and don't want to admit it, or have a local failure (bad PON card, loose connector, overloaded internediate router, etc) that they have yet to diagnose. The call center staff doesn't seem to know how to get to the bottom of this.

Hi JDinTampa,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Unable to Login Cisco Prime Collaboation (10.5.1) Web GUI

Hi all,
I cound not login CPC web GUI with credentials which i have configured during installation. With same credentials i could login to CLI.
I have used "cpc-provisioning-10.5.1-320-small.ova" to install CPC.
Best Regards,
Mesut

Hi Mesut,
What credentials u are using to login in CLI & GUI?
Did u try logging through globaladmin?
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/10-0/quick/start/guide/Cisco_Prime_Collaboration_Quick_Start_Guide_10.html
User Accounts
For Prime Collaboration, you will be required to specify various passwords at different instances. This section is designed to help you specify appropriate passwords in several scenarios that demand your login credentials (applicable for both converged application as well as standalone Prime Collaboration Assurance and Prime Collaboration Provisioning applications).
globaladmin- is a superuser who can access both Prime Collaboration Assurance and Prime Collaboration Provisioning UI.
globaladmin password- specify this password when you configure your virtual appliance for either standalone or converged application. See Configuring the Prime Collaboration Assurance Virtual Appliance and Configuring the Prime Collaboration Provisioning Virtual Appliance. You are also required to specify this password when you login to the UI (see the Password Rules for root user and globaladmin section)
regds,
aman

How do I connect to Amazon prime with my Apple TV?

How do I connect to Amazon prime with my Apple TV?

There is no Amazon Prime app.
It is possible with an iOS device and the latest version of the Amazon Instant Video app to share the content to the ATV via AirPlay.

Issues with Cisco Prime LMS 4.2.3

Hi,
I'm trailing Cisco Prime LMS 4.2.3 Soft appliance on ESXi before I deploy it into a live environment and am having some issues.
I've upgraded to version 4.2.3 and the box was working fine after the upgrade however on power it up today the Apache service will not start.
If I look at the LMS application I see this for the Apache service.
"Apache Administrator has shut down this server 0 "
I have tried to starting it.
CiscoLMS42/admin# application start Apache
% Application failed to start
CiscoLMS42/admin#
If I run an application operation debug at the same time I get the following output.
CiscoLMS42/admin# 6 [5343]: application:operation cars_install.c[1145] [admin]: Application initialization initiated for appname: Apache, operation: 0
7 [5343]: application:operation cars_install.c[1146] [admin]: Operations: O-APP_START, 1-APP_STOP, 2-APP_STATUS
6 [5343]: application:operation cars_install.c[1150] [admin]: Verifying app (Apache) is installed ...
3 [5343]: application:operation cars_install.c[1152] [admin]: App (Apache) is not installed.
3 [5343]: application:operation install_cli.c[281] [admin]: Error while starting application - Application: Apache ErrorCode: -999
I'm at a complete lose as to where to look next, failing anything else I'll have to rebuild it, but it would be nice to know how to get the Apache up and running again.
regards
Rich

Hi Richard,
I see the following:
[ Thu Apr 18 20:53:11 GMT 2013 ] TomcatMonitor After gettingAJPPort : ajpPort = 9009 and host =CiscoLMS42
[ Thu Apr 18 20:53:11 GMT 2013 ] TomcatMonitor theMgr constructor successful.
[ Thu Apr 18 20:53:11 GMT 2013 ] TomcatMonitor Inside whileloop
[ Thu Apr 18 20:53:11 GMT 2013 ] TomcatMonitor Tomcat is not ready, it's coming up Connection refused
It looks like the hostname cannot be resolved. Can you try to add a static entry in /etc/hosts for the IP of the server and CiscoLMS42?
Restart the daemon manager and it should work.
Regards,
Vlad
==========
NMS Team
Krakow, Poland
Cisco TAC

HT3819 video stream from amazon prime to my TV

i want to video stream from amazon prime to my TV via my ipad, mac book using my apple TV device..

there is no reason to get rid of Apple devices, not when a Chromecast, Roku, or FireTV can be acquired so cheaply.
This is a true statement, but this is a bad option in the long term since your content will be split between different sources, DRM rules, apps, access options, etc. You are going to constantly be running into issues were you want to watch a show that is not available on the device (phone, tablet, etc) you are on. I share "Disgusted_with_apple" frustrations in that Apple has not updated in three years now leaving Amazon FireTV and others with better interfaces and features but having my content locked into Apple's DRM.
Apple was really first to market with a viable TV interface device, and has completely turned the market over to its competitors just by not showing up. And now ATV can not play content, or provide features that ALL of the competitors have. I recently bought an Amazon FireTV and love it. The only advantage Apple has left is the iTunes Store still has more content, but that is not likely to last.

Prime Infrastructure 2.1 Report for Interface utilization

Hi Forum,
since we have prime in our environment, we have some problem to take the report especially for utilization. they only show a minimal information for reporting. (percentages of utilization)
is there we can show like this? on my attachment.
if there anyone have same issues and solved, please help.

hey
i just stumbled over in PI 2.2 Dashboard -> performance -> interface
it is only showing pct of bandwidth usage but it show if the link is used up
regard

Generate Prime Interface Availability and Utilization Report for unified APs

Hi,
I´m trying to generate interface availability and interface utilization report for unified APs on Prime Infrastructure 2.0, but it doesn´t display any information. I have created device health and interface health templates under desing/Monitor configuration/My templates and deployed under Deploy/Monitoring deployment, but it still don´t show any information,
thaks for your help.

Hi Alejandro,
Did you solve this problem? Or is it a bug?
I face the some issue with you, I just run "Report/Report Launch Pad/Deivce/Interface Utilization"
and then I create a report for interface utilization.
But it display nothing when the report run finished.
I ask some guys in this forum, they said maybe it's a PI2.1 bug.
BR
Frank

Cisco Prime Infrastructure 1.2 is not working https & ncs

Hi, I have just deploy Cisco Prime Infrastructure 1.2 in a virtual appliance (Vmware Esxi 5.1). Console is ok & setup is also completed. but there is no NCS application. only app is shwoing: NCSPNP
Cannot access from https also.
Please suggest how to Starting Prime Infrastructure Serve

From what you describe, it sounds like you have installed the Plug and Play (PNP) ova image. You need to install the Prime Infrastructure image.
See the screenshot below for details (click to enlarge):

What is your theory on what happened with ASUS Transformer Prime and BB?

This is my theory:
First preorder batch 11/22:
BB opened up for preorders based on expected date of anticipated 12/9 ship date. The buyers at BB that orders from vendors did not buy any preorder stock from ASUS in Champagne on first order. I gotta bleive that the reason that the Champagne prime is not shipping from BB is a "buyer" error. They filled their first allotment of preorders. That is why BB shiped out grey from the first wave of preorders. Other vendors got both- why did BB only get grey? The buyers always think they know what we want or will order and only ordered grey in the request to ASUS. They got caught with their pants down when Amazon cancelled the orders on 12/2 and EVERYONE affected jumped on BB.com and ordered the champagne which was available as the next wave.
Amazon fallout 12/2:
Best buy opened up another set of preorder allotment - 2nd wave, and got hit hard real fast with preorders that they were not prepared for, or had stock for.
ASUS is filling initial preorder requests from the resellers in the order that the resellers requested too. BB was offering that in the next wave of preorders, but they probably took too many orders at once, and they put in another order to ASUS around the 12/9 delay ship date and ASUS was not taking them at that time (delays due to Wifi reported) .
ASUS 12/9 wifi report delay in shiping:
ASUS was cought in a delay with reports of wifi range problems and either stopped taking orders, or recallled/replaced shipment with others. Once ASUS took orders again from the reseller they are shipping daily based on the preorder backlog. Asus is responsible for the delay in accepting orders from vendors, and BB had a buyer error, by either waiting too long to put in the first wave of orders, or not ordering enough, and now they are in the back of the vendor reseller line waiting on ASUS to get to them.
12/19:
The date of irst ship came and BB shipped all it ordered from first wave and could not get anymore from ASUS in the second wave to cover the Amazon fallout system overload. They were left in the back of the line of all other vendors becuse no reseller could get a second next wave fulfillment until all others got their first waves fulfilled. The 12/9 delay kept next waves from being fulfilled, and that is why inventory is trickling into the other resellers and BB can only get a few more at a time. BB ordered champagne on a next wave delay.
The thing that bugs me in to no end is how is a person that ordered grey on 11/28 at BB still on backorder, but a 12/05 grey order has shipped and delivered?? This is not ASUS fault, That is poor business operations on BB.
That is my "perfect storm" theory- what do you think? What is your theory?

That is pretty close to what I think happened.
It does seem pretty clear that Best Buy never initially ordered and Champagne Primes. I have combed through the threads at this site and others and haven’t seen one person receive a Champagne Prime from BB. Meanwhile people who bought from other resellers like New Egg and Amazon have received Champagne Primes.
The mismanagement of shipping out orders chronologically has to be maddening for the people who ordered the Grey Primes. I do feel for these people that ordered the same exact product before others who now have their Prime, but will still don’t have their items.
The communication from Best Buy had been terrible. Screwing up the orders in the 2 examples are somewhat forgivable to me, but the miscommunication and what seems to be deceitfulness that Best Buy has exhibited is not. They just seem not to care about the customer any more. From my experience, prior to the release I was lead to believe my order would be ready to ship on 12/18. Then it went on backorder with no real reason why. Two (12/18 and 12/22) of three calls to customer service reps indicated that my Champagne Prime would still arrive by today (12/23), with the other call rep (12/20) saying she basically had no when my item would be in. Then yesterday afternoon a post from a customer care rep on these boards confirming that I am basically hosed because I choose BB to fulfill my Prime preorder.

Reporting discrepancies in Prime 2 wifi

I'm having a problem where running different types of reports I've found that the number of WAPs being reported on changes.
Under a device > detailed hardware the report generated does not include several WAP that are associated to controllers, in this case 5760 controller, some other waps (but not all) appear to be missing from a 2500 controller.
However running a Device>ap summary report this time shows a few (but not all) of the waps on the 5760.
Running the report device>ap dowtime summary all of the waps on the system are shown.
There are some WAPs that are disassociated at the moment, and can be discaounted from some of the reports, but not all of those missing are disassociated are, and I would have expected them to be listed.
Is there any reason why this might be happening?

Hi Afroj,
Thank you for your prompt reply, but I think I must not have put my query across clearly enough (my apologies, I'm still trying to come to grips with Prime).
I'm aware I can customise the Reporting Period. However, when I do so, the report only returns entries for (at most) 3 months. It's as though the appliance is only holding on to the data for that length of time. I'm looking to run a report for as far as a year back, but only get the last 90 days or so.
I'm just looking to configure Prime to retain the data for this length of time.
Best regards,
John P

X1 and Amazon Prime & Netfix issue

At least once a week I will select my Amazon Prime or Netflix and will get an error on the tv about not being connected to the network. Usually I have to reboot everything. Most of the time it works the first time but sometimes I have to try a couple of times. And yes, I do wait at least 10-15 seconds before reboot. This is a frustrating pain because nothing has changed with my tv or anything else in the house. For a hard wired network connection which and a supposedly high tech system this type of problems should not be happening on such a frequent basis.

Christinedupere wrote:
At least once a week I will select my Amazon Prime or Netflix and will get an error on the tv about not being connected to the network. Usually I have to reboot everything. Most of the time it works the first time but sometimes I have to try a couple of times. And yes, I do wait at least 10-15 seconds before reboot. This is a frustrating pain because nothing has changed with my tv or anything else in the house. For a hard wired network connection which and a supposedly high tech system this type of problems should not be happening on such a frequent basis.This isn't an X1 problem.... it is a Basic Internet & Networking problem.... more than likely, you have issues with your Internet Modem, not the X1 system...maybe a Comcast Staff member will move your post to that forum.... -=Ray=-

Apple tv viera cast 2008. I want to add apple tv via hdmi connection, viera cast which has Amazon prime is already connected thru ethane port on tv. my network is wifi from APE base and APX. Will this set up work?

I want to add apple tv via hdmi connection , and I already have ethernet input of tv for my viera cast connection, which gets Amazon prime. Wireless connection is APE base and APX, Want to add
apple tv to get Netflix so I can cancel my xfinity premium channels. Will this set up work. p.s as you can tell I am a Mac novice.

Providing you have a free HDMI port on the TV and the location you would put the Apple TV will allow it to connect to your network, you should be good to go.

Prime Infrastrucutre 2.2.1 MR

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