Prime Instant Video error 6205

I got amazon instant video thinking it would be great to watch the films it offers. It worked for about 7 days, now the error 6205 just pops up and nothing will load. I have followed all of the microsoft troubleshooting steps on the website, yet it still
doesn't work. I have tried uninstalling silverlight and re installing and it still does not work. The video plays with adobe flash, but the quality is so bad it is actually painful. I don't think there's any other advice other than following the troubleshooting
tips, so I will have to cancel the membership if nothing else happens.

Hi,
As Andy said, you could try to use the test link to check whether silverlight is working, here is the test page:
http://www.wargamer.pwp.blueyonder.co.uk/Silverlight/SLTest.htm, if it doesn't work, please try to reinstall Silverlight again, here is a page demonstrate us how to clean a corrupted
Silverlight installation and then reinstall Silverlight:
https://support.microsoft.com/en-us/kb/2608523?wa=wsignin1.0, if it is not a Silverlight issue, please try to contact with Amazon support to reaction of this issue.
Best Regards,
Jambor
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Last edited by slackner (2014-03-14 01:48:38)

Prime Instant Video error 6205

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