Print Adobe Captivate 8 project - error or grey block

Hi,
Im attempting to "print" a project only to return a failed message.  When I am successful the Word doc returns grey blocks rather than content.  Any help appreciated
Failing all that, is there a widget or other aid as a work around.
- Nic

Hi there,
From the shared screen, I can see that the 'Slide notes' option is selected for print. Is it printing the slide notes correctly when the print works? The grey box is nothing but the slide, if you select 'Include Objects and question slide options' you can see that the slide getting exported as an image as part of the print.
Thanks,
Nimmy Sukumaran.

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