Print Alignment

I am having problems with my printer printing the images crooked. I have a HP Photosmart C4680 and I have tried all of the maintenance tools available in the program that came with the printer. I was printing several pages and in the middle of the process it went out of alignment and can NOT get it to print straight. Print quality is fine and the does seem to go in straight as well. I have also done several of the "Alignment" tool in program (printing a new test sheet every time). I am running Windows XP. There was a paper jam a little prior to it doing this and I just opened the back to remove the paper, as told to do by printer.

Hello @ma2ck , and welcome to the HP Forums, I hope you enjoy your experience!
I see you're having alignment issues. I would like to help!
I'd first recommend performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
Second, I'd suggest this document on an 'Out of Paper' Error Message Displays and the Product Does Not Pick Up or Feed Paper.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Similar Messages

HP Officejet Pro 8000 -- keeps printing alignment page

I was having troubles with the black ink not printing correctly so after doing many cleanings I decieded to manually clean the print head. I took the printhead out of the printer then wipped the part where the ink comes out with a most paper towle. After I put the printhead back in the printer printed a print alignment page. OK. Now when ever I print anything the printer will after the print job is done print another alignment page. Is there a way to make it stop? Thanks for you help.
This question was solved.
View Solution.

@MacNeilBlue- I am sorry that you are having an issue with the alignment page printing repeatedly. I would remove, and reseat the cartridges. Then I would repeat the alignment process as shown below.
Open the HP product software:
Windows XP: Click Start ( ), click All Programs , click HP , click the folder for your HP product, and then click the icon for your HP product ( ).
Windows Vista or Windows 7: Click the Windows icon ( ), click All Programs , click HP , click the folder for your HP product, and then click the icon for your HP product ( ).
Windows 8:
Right-click or tap and hold the lower left corner of the screen, and then click or tap Search from the menu.
Click or tap Apps ( ) if it is not already selected.
Type HP in the search box.
Click or tap your printer ( ).
NOTE:You can also open the HP product software from your computer desktop: double-click the icon for your HP product ( ).
The product software opens in a new window.
In the product software, double-click Printer Actions ( ).
Double-click Maintenance Tasks ( ). The HP Toolbox opens.
Click the Device Services tab.
Click Align Ink Cartridges , and then follow the on-screen instructions to print the alignment page.
Lift the scanner lid.
Place the alignment page with the printed-side down on the right front corner of the scanner glass. See the engraved guide next to the scanner glass for help loading the alignment page.
Figure 6: Place the alignment page on the scanner glass
Close the scanner lid.
Press the button next to OK on the control panel display ( ) The product scans the alignment page.
When the Alignment successful message displays on the control panel screen, press the button next to OK on the control panel display ( ) to complete the alignment.
I am a former employee of HP...
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Hp deskjet keeps printing alignment page

Hi:
Since i changed operating systems from WindowsXP32bit to Windows7 64bit, my printer keeps printing alignment pages. It will do it when i power on the printer, and it will do it after each printout. So far ive looked at HP's deskjet page. The HP Toolbox software isnt supported by Windows7, meaning that the handy print alignment and cartridge ink level software cant be used. I went to Hp's print alignment page ,they give you steps on what buttons to press on the printer to print an alignment page, to clean the printheads,print a print quality diagnostic page [which didnt work] ,and also to calibrate linefeed. I also cleaned the ink cartridges and removed any dry ink on them.
None of that seemed to help. Does anyone know a solution to this? [this printer does not have a scanner by the way].
I like this printer, and since theres no "windows7 compatible" HP inkjet printers available at this time, id like to keep this one.
Thanking you

The driver for the Deskjet 5150 is delivered though Windows Update as described here. The Deskjet 5550 driver would also be compatible, I would recommend the HP version rather than the earlier Microsoft version.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Can't do printer alignment test

I changed out the ink in my printer and went to do a printer alignment test and I am not able to perform the test. A message comes up that says my printer is in an error state and it has to be fixed before I can do the test. I am not sure what the error is, so I don't know how to fix it. I can print pages, but I need to do the test because there is a little bit of smearing of the ink when it prints. Any suggestions?

Hello jazzy3,
Welcome to the HP Forums.
I see that after changing the cartridges for your printer, you are trying to get the printer to do an alignment but can't due to an error state message. I will do my best to help you with the issue.
Where is the message coming up stating the printer is in an error state? If this is on the computer, have you checked the printer (provided it has a screen) for a message, or even blinking lights?
Which printer do you have? If you could provide the model number that would help greatly. (Finding Your HP Product Model Number)
That information would help me with providing you more accurate steps and suggestions for your issue. I look forward to your reply.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

Hp deskjet ink advantage 3545 printer alignment error

ON screen showing now printing alignment page
nothing process

Hello @OVTL
Welcome to the HP community,
I read your message about the alignment page not printing when the screen displays that it is. I would personally think that there could be an ink cartridge problem causing the alignment page not to print and I have a few suggestions for you to try.
1. Reset the Printer and try printing the alignment page again:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
2. Follow the steps shown in this guide for ink cartridge issues: A 'Cartridge Missing' or 'Incompatible Ink Cartridges' Error Message Displays for HP ENVY 4500 e-All...
If the alignment page will still not print, please give us a call to see what your printer options are:
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a wonderful day
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
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Printer Alignment problem

Hello All
I have a concern with Printer Alignment prompts from my HP Photosmart 5510. It keeps asking me to align my cartridges, depite the fact that this has already been done.
To start with i ran it again a few times, but this has made no difference and each time is costing time and money. Also it seems to be getting worse, I have just come home to find no less than 40 on screen prompts.
What I am after is a way to disable this prompt function, as I know the printer is printing fine.
Thanks in advance

Hello JimmyJoeBob,
I understand that when you turn on your computer the HP Solution Center prompts you to Align the HP Photosmart c4600 and you would like this to stop. When you replaced the cartridges last the alignment may not have completed and this is why you are being asked to do the alignment when the computer is powered on.
This HP document: Aligning Print Cartridges will show you how to complete the printer alignment for your Photosmart.
Let me know if this helps.
Thanks,
JERENDS
I work on behalf of HP
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Printing alignment page error

Hi I have the HP Envy 4501 printer and its stuck on the now printing alignment screen. I've installed genuine HP ink and have done a hard reset but nothing has worked. Is there something else I can do?

Please read this post then provide some details. What printer model? What operating system?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Officejet 4615 stuck on 'Printing Alignment Page' during initial setup

whet the printer start she want to print alagin page and stuck
the printer print from the computer
i update firmware and i do hardreset
This question was solved.
View Solution.

Hello @menybiton ,
Welcome to the HP forums.
I understand your printer is stuck on printing alignment page.
I would like to help you.
I would remove the ink cartridges.
Then preform another hard reset.
When the printer asks for the missing ink cartridges, reinstall them.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

Failure to print alignment page after changing ink cartridge

I just replaced the tricolor ink cartridge in my ENVY 5530 printer and after installing the new cartridge the unit is stuck in a loop of "Now printing alignment page..." however there is no noise indicating that the page is being fed. Attempts to cancel the action also result in a prolonged "Cancelling ..." but with no action. Based on other comments in this forum I have:unplugged the unit.removed all ink cartridgesRestarted the unit - where in I receive a message that I should use the power off button to prevent damage to the unit.reinstalled the cartridgesAttempted to print the alignment pageHowever the cycle simply repeats itself.Any assistance would be appreciated - the unit was functioning perfectly fine before it simply ran low on ink and used the ink cartridge sent by HP Ink service as the replacement unit. Many thanks in advance.

Hi SolomonI, Welcome to the HP Forums. I see that you are having an issue after you have installed new ink. I see that you have done numerous steps in the attempt to resolve this issue. You stated that you unplugged the unit from the power source. Please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. One thing to try is to by pass the alignment page and see if the unit will print from a copy or print from the computer. Let me know how you make out. I will be happy to research other options if needed. Cheers,

HP 2110 cancel print alignment

On an hp 2110 psc all in one after changing the black ink cartridge I did the print alignment and following that, the message keeps telling me to do the print alignment over and over. I have unplugged and waited on power and USB cords and still the same message. thanks.

Hi , Welcome to the HP Forums! I noticed that you are unable to cancel the print alignment with your HP PSC 2110, and I am happy to help! Please try the steps within this guide, Press Enter to Align Cartridges, you will want to make sure you are using Genuine HP Ink Cartridges, and that none of your Ink Cartridges are empty or low. (Even though the guide title may not match your issue, I believe the solutions will help.) Hope this helps! “Please click the Thumbs up icon below to thank me for responding.”

HP DeskJet 3510 Printer Alignment Page Doesn't print correctly.

Hi I have a strange problem with my HP DeskJet 3510. I took it out of the box installed everything loaded up paper and powered it on. It went through all the motions and blah blah and printed out an alignment page. Anyhow it didn't look right to me but I went ahead and scanned it anyway and it then said "ink cartidges are set to default color quality" or something to the effect. I hit ok and it went to the main menu.
Now from my wifes phone I can connect to the printer and print just fine but from our laptop the alignment is all jacked up. If I type a bunch of random lines into notepad or anything really it misses a bunch of lines and some lines just don't even appear. Which I could only think would be because the alignment page isn't right.
Also from app that gets installed from the software CD on the laptop I can choose to align the cartridges but when I do and it prints and I scan the page (that still looks jacked up to me) the software tells me the alignment failed and asks me to rescan after I put the page in there right. I know the page is in there right its face down and in the bottom right hand corner as it should be.
Now I have ran the cartdridge cleaning process several times took the cartridges out and looked for debris or anything that could be in the way even though I doubt its any of those things becuase like I had said earlier it prings perfectly from my wifes printershare app from her smart phone. Just as it appears on her screen. Only getting this issue from the PC.
Anyhow I am going to attach a photo of how the priner aligment page comes out from me doing it on the printers control panel and from the PC's software both it comes out looking like this. If you could please give me some advice to what to do next that would be great as I am out of ideas. Did I just get a bad cartridge? If so why would it print from my wifes phone fine and not from the PC? Is this how the alignment page should look (can't read any of the things on the lower portion really).
Other Info : PC is running Windows . Other PC has same problem running Windows XP. Wifes Phone is using PrinterShare app. Any information or helpful advice is appreciated thank you guys in advance.

Finally, after installing and uninstalling the print cartridges on my HP-3510 around 10 times; I finally got the alignment page to print and then scan successfully. It's a nice, very economical printer when it works properly. I was on the verge of tossing it but glad I didn't. I guess the lesson is that persistence can pay off. My thanks to the other two contributing posters.

HP Laserjet 1018, Word 2007 on Windows XP - Duplex printing alignment

HP Laserjet 1018, Word 2007 on Windows XP
Want to Print a book on both sides of A4 paper. I am printing one page per
page (not the book mode).
If I print single sided, the top of the page (e.g. header text) on odd and
even pages are aligned. When I print duplex mode, odd pages print fine but
the even pages are shifted down. Thus the header text are not aligned.
I think this is more a problem with the way the printer is managing duplex
printing.While printing in duplex mode, the printer first prints in reverse (with bottom of
the page as ref) to enable placement of the output sheets back into the input
tray without rotation. Is this messing up the alignment?
- Jayawanth

Hi there,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Hp officejet pro 8500 will not print alignment page

Hi, I saw that others on this thread where having similar problems and I was wondering if anyone could help.
I have been having trouble with my HP Office Jet Pro 8500 Wireless (A909g series) printer with the print heads. Initially, it stopped printing in blue so I followed all of the steps for cleaning the print head ect. At one point I had removed the print head and reinserted it and at that point, I started to get the "alignmnet failed" message. I just purchased a new M/B print head, and while it now prints in blue when a test page is printed, I still get an alignment failure notice when it tries to align the print head. In addition, it does not print the full alignment page, only the top colored lines. While I can print, it always runs an alignment afterwards, again failing. I would apprecaite any help you could provide. This printer has been great until now, and I do not want to waste anymore ink trying to print and it failing the alignment everytime. I am running Windows 7 professional. Thank you.

Hello , Welcome to the thread! I understand that your HP Officejet Pro 8500 All-in-One A909a Printer is experiencing Printhead and Alignment failures. Because you have already replaced both the Cyan and Magenta Printhead (twice) and Black and Yellow Printhead in the past and the issues continue to occur over time I believe that the Printhead sensor or print system within the actual printer is going. Should this occur then print system issues, such as Alignment, Printhead, cartridge, quality, etc issues will occur and will usually become worse over time. Therefore, rather then replacing the Printheads it may be time to replace the actual printer. With that being said, there are a few troubleshooting steps that I would like you to complete to resolve this issue. To start, please click here . Once the support document opens please review all of the listed Solutions and sub-steps to ensure that all steps have been completed. Should the issue persist, then a Firmware Update may be needed on your printer. However, I do need to know what Operating System you're using on your computer in order to provide you with the correct Firmware Update. The Firmware is the internal programming within your printer. It controls what your printer does and how your printer does it. If there is a corruption within the internal programming in your machine, your HP Officejet may not respond correctly. Please respond to this post with the result of your Alignment Failed troubleshooting. Should the issue persist, be sure to include your Operating System in your response so I can provide you with the additional Firmware Update. I look forward to hearing from you!

HP 5520 all-in-one will not print alignment page

Printer printed page as if there was no black ink. Replaced cartridge and tried to align but would not print a proper alignment page. Replaced all cartridges.Page it prints is not recognized in scan. I have tried everything. UnPlugging, reload paper, new driver, new install, I need to print tax info and the **bleep** thing will not align, will not copy, will not print. Help

The post here has links to a troubleshooting document for the Photosmart 5520. If the steps there do not resolve the issue please call HP Support, even if the printer is not longer under warranty. In the US or Canada call 1-800-HPINVENt, elsewhere see the document here for contact information.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Printer Alignment Sheet Anarchy!

My HP PSC 1510 prints an alignment sheet every time its turned on, wasting ink. After installing a new cartridge, it should do it once. Then you scan the alignment sheet. This normally stops a new printing of an alignment sheet every time the printer is turned on. Sometimes a message says pen alignment is bad but
printing is perfect. If it means anything, I must restart my Mac in OS 9.2 to print. Anyway, HP techies say
my problem is hardware, needing servicing, not software. I'm hoping that some Mac wiz can help.

I know that my printer must have both carts to stop printing an alignment sheet every time it starts. I hope to buy the missing color cart today.

Photosmart D7560 prints alignment page too often.

The D7560 is installed on my iMac. I bought the printer 2 years ago and it's been very frustrating. It runs out of black ink after a dozen pages or less. And it keeps wanting to do an alignment. That could be how my cartridge is getting wasted. Does anyone know how I can get it to perform a self cleaning without an alignment?
HP sent me a new Printhead and a set of cartridges and it worked for a short time. Now it's out of warranty and I really never got much use out of it. One thing I've learned is that I can print a boarding pass at the airport instead of home.
Would appreciate any help. Thank you.

The C3150 has a sensor and it is not necessary to scan the alignment page for this model. Make sure you are using fresh white paper for the alignment Page 16 of the manual says:
Note If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paperinto the input tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
Before calling HP support I would try cleaning the sensor with a damp Q-tip. The sensor is a small black plastic item mounted on the lower right side of the carriage, toward the back and just to the right of the right cartridge. The part to clean would be the area underneath the sensor.
Regards,
Bob Headrick, MS MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Print Alignment

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