Print App will not print correctly on page?
I am using the HP forms, the calendar to be exact. When I print a month calendar, it cuts the edge of the calendar off, I have tried all the setting and it prints the same no mater which one I use. Is there a way to correct this so it prints in the center and doesn't cut anything off. Would really love to use this app.
Hi there, sorry to hear your having trouble with your print apps. Can you provide additional detail on the printer you are using and the paper size versus print option size - I'm wondering if you have a paper mismatch?
I am an HP employee.
Feel free to provide Kudos if I have helped you!
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Process: Keynote [632]
Path: /Applications/iWork '09/Keynote.app/Contents/MacOS/Keynote
Identifier: com.apple.iWork.Keynote
Version: 5.0.5 (942)
Build Info: Keynote-9420000~2
Code Type: X86 (Native)
Parent Process: launchd [93]
Date/Time: 2011-06-29 19:12:05.545 -0400
OS Version: Mac OS X 10.6.8 (10K540)
Report Version: 6
Interval Since Last Report: 1623 sec
Crashes Since Last Report: 23
Per-App Interval Since Last Report: 1 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 6F652D8A-B79F-4B91-8B22-7B88981435C4
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000034
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.QD 0x9665b289 NewGDeviceFromDisplaySpec + 135
1 com.apple.QD 0x9665b1d3 CreateCGDevicesIfNecessary + 39
2 com.apple.QD 0x9665ac95 QDSetupDeviceList + 117
3 com.apple.QD 0x9665a903 PrivateInitQD + 366
4 com.apple.QD 0x96660a01 SetStdCProcs + 56
5 com.apple.QuickTime 0x926b0f91 InitCodecManagerInternal + 234
6 libSystem.B.dylib 0x908b8300 pthread_once + 82
7 com.apple.QuickTime 0x926b0e99 InitCodecManager + 103
8 com.apple.QuickTime 0x926b0735 INIT_QuickTimeLibInternal + 353
9 libSystem.B.dylib 0x908b8300 pthread_once + 82
10 com.apple.QuickTime 0x926b05c5 INIT_QuickTimeLib + 114
11 com.apple.QuickTime 0x926afe1b EnterMovies_priv + 25
12 com.apple.QuickTime 0x926afabe EnterMovies + 16
13 com.apple.QTKit 0x94f4309d +[QTMovie_QuickTime initialize] + 106
14 libobjc.A.dylib 0x91cbe5af _class_initialize + 380
15 libobjc.A.dylib 0x91cc59bd prepareForMethodLookup + 66
16 libobjc.A.dylib 0x91cc6c60 lookUpMethod + 86
17 libobjc.A.dylib 0x91cbe417 _class_lookupMethodAndLoadCache + 40
18 libobjc.A.dylib 0x91cbdfc3 objc_msgSend + 83
19 libobjc.A.dylib 0x91cbe5af _class_initialize + 380
20 libobjc.A.dylib 0x91cc59bd prepareForMethodLookup + 66
21 libobjc.A.dylib 0x91cc6c60 lookUpMethod + 86
22 libobjc.A.dylib 0x91cbe417 _class_lookupMethodAndLoadCache + 40
23 libobjc.A.dylib 0x91cbdfc3 objc_msgSend + 83
24 com.apple.Keynote.sfutility 0x0267cd74 -[SFUBinder bindClass:] + 36
25 com.apple.sf.sfapplication 0x02e175f2 +[SFAppApplicationDelegate initialize] + 106
26 libobjc.A.dylib 0x91cbe5af _class_initialize + 380
27 libobjc.A.dylib 0x91cbe476 _class_initialize + 67
28 libobjc.A.dylib 0x91cc59bd prepareForMethodLookup + 66
29 libobjc.A.dylib 0x91cc6c60 lookUpMethod + 86
30 libobjc.A.dylib 0x91cbe417 _class_lookupMethodAndLoadCache + 40
31 libobjc.A.dylib 0x91cbdfc3 objc_msgSend + 83
32 com.apple.AppKit 0x9572d9f9 -[NSIBObjectData instantiateObject:] + 253
33 com.apple.AppKit 0x9572ccfe -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 336
34 com.apple.AppKit 0x9572b1a4 loadNib + 257
35 com.apple.AppKit 0x9572a7f7 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 831
36 com.apple.AppKit 0x9572a4ad +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
37 com.apple.AppKit 0x9572a3f8 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 383
38 com.apple.iWork.Keynote 0x0000f5cf 0x1000 + 58831
39 com.apple.iWork.Keynote 0x0000f568 0x1000 + 58728
40 com.apple.iWork.Keynote 0x0005d31e 0x1000 + 377630
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x908c0382 kevent + 10
1 libSystem.B.dylib 0x908c0a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x908bff59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x908bfcfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x908bf781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x908bf5c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x908bf412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x908bf9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x908bf5c6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x2b283d51 ebx: 0x9665b210 ecx: 0x03631da8 edx: 0x00000000
edi: 0x03631e50 esi: 0x00000000 ebp: 0xbfffe978 esp: 0xbfffe940
ss: 0x0000001f efl: 0x00010282 eip: 0x9665b289 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000034
Binary Images:
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0x99219000 - 0x99219ff7 com.apple.vecLib 3.6 (vecLib 3.6) <7362077A-890F-3AEF-A8AB-22247B10E106> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9921a000 - 0x992acfe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x992ad000 - 0x992affe7 com.apple.ExceptionHandling 1.5 (10) <21F37A49-E63B-121E-D406-1BBC94BEC762> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x992b1000 - 0x9936afe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x9936b000 - 0x99392ff7 com.apple.quartzfilters 1.6.0 (1.6.0) <879A3B93-87A6-88FE-305D-DF1EAED04756> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x99393000 - 0x99473fe7 com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x99474000 - 0x9947bff7 com.apple.agl 3.0.12 (AGL-3.0.12) <53FFD667-5E3E-4140-6A4B-0D283269DC6D> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x9947c000 - 0x994b6ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <038731B1-CC44-3943-E3DE-4BAAA203EB72> /usr/lib/libcups.2.dylib
0x99508000 - 0x99604ff3 com.apple.PubSub 1.0.5 (65.21) <50FE5190-7C03-3020-3CB7-4CA258F49114> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x99605000 - 0x99613fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib
0x99614000 - 0x996c0fe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x996c8000 - 0x99843fe7 com.apple.CoreFoundation 6.6.5 (550.43) <10B8470A-88B7-FC74-1C2F-E5CBD966C051> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x99844000 - 0x99945fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <C75F921C-F027-6372-A0A1-EDB8A6234331> /usr/lib/libxml2.2.dylib
0x99946000 - 0x9994dff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9994e000 - 0x9994eff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x9994f000 - 0x99982ff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x99983000 - 0x999c7ff3 com.apple.coreui 2 (114) <29F8F1A4-1C96-6A0F-4CC2-9B85CF83209F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x999c8000 - 0x999d3ff7 com.apple.CrashReporterSupport 10.6.7 (258) <8F3E7415-1FFF-0C20-2EAB-6A23B9728728> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x999d4000 - 0x99a17ff7 libGLU.dylib ??? (???) <FB26DD53-03F4-A7D7-8804-EBC5B3B37FA3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x99a18000 - 0x99a21ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x99a22000 - 0x99a90ff7 com.apple.WhitePagesFramework 10.6.0 (140.0) <132A7CF8-D073-0F35-E9A4-777E5EBAC1EE> /System/Library/PrivateFrameworks/WhitePages.framework/Versions/A/WhitePages
0x99a91000 - 0x99a91ff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x99a92000 - 0x99a92ff7 com.apple.Carbon 150 (152) <D1CE2DFE-C951-908C-EC05-B175CF7A2EE5> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x99a93000 - 0x99a9aff7 com.apple.iChat.IMUtils 5.0.5 (747) <165000D5-219A-DFAE-68C6-25F6ED12A00B> /System/Library/Frameworks/IMCore.framework/Frameworks/IMUtils.framework/Versio ns/A/IMUtils
0x99ac6000 - 0x99ad7ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <97511CC7-FE23-5AC3-2EE2-B5479FAEB316> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x99ad8000 - 0x99aecffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x99aed000 - 0x99b3dff7 com.apple.framework.familycontrols 2.0.2 (2020) <C96C8A99-A40C-8B9C-1FBA-A0F46AC92F17> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x99b3e000 - 0x99b74fff libtidy.A.dylib ??? (???) <0FD72C68-4803-4C5B-3A63-05D7394BFD71> /usr/lib/libtidy.A.dylib
0x99b75000 - 0x99b79ff7 libGFXShared.dylib ??? (???) <801B2C2C-1692-475A-BAD6-99F85B6E7C25> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x99c6f000 - 0x99fdaff7 com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x99fdb000 - 0x9a00cff7 libGLImage.dylib ??? (???) <0EE86397-A867-0BBA-E5B1-B800E43FC5CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9a00d000 - 0x9a04dfe7 com.apple.IMCore 5.0.5 (747) <625F3A2B-3E43-2BD2-99C0-58E1C1765F65> /System/Library/Frameworks/IMCore.framework/Versions/A/IMCore
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: Macmini4,1, BootROM MM41.0042.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 8 GB, SMC 1.65f2
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK3255GSXF, 298.09 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub, 0x0424 (SMSC), 0x2502, 0x26200000 / 2
USB Device: USB2223, 0x0424 (SMSC), 0x223a, 0x26220000 / 4
USB Device: Hub, 0x0424 (SMSC), 0x2504, 0x26210000 / 3
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0x06630000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000 / 2Try resetting your device by holding down both the home and lock buttons for ~10 seconds or until the device restarts, ignore the power slider.
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I'm having problems installing iTunes on a Win 7 machine. The app will not launch correctly. It was working at one time, but now I have no idea why it would not work. I tried uninstalling some applications and still nothing. I did have to delete the Quicktime folders because it did not show up as being installed. Should I reinstall it since it doesnot look like iTunes reinstalled it?
Are you getting an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)
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my numbers tables will not open correctly on screen, the preview shows but when I open the table it only shows blank. When I print a copy it prints ok any solutions?
Rebooted computer works now ok
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Canon mg3200 will not align correctly prints is blurred
Canon mg3200 will not align correctly prints is blurred. I have used the canon print head alignment several times. It will print some of the picture correctly and the rest is out.
Hello,
Please try the procedures outlined in the link below:
http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secu...
If the issue persists at that point, the best thing to do would be to get in touch with our technical support team at http://bit.ly/Phone_Support for further assistance.
Thanks!
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
My print apps will not connect to the internet ENVY 100 e-All-in-One Printer series - D410 (CN517A)
My print apps will not connect to the internet ENVY 100 e-All-in-One Printer series - D410 (CN517A)
The printer is connected and all other functions are working, it is just the apps get a connection error when I try to connect.Check out this document. It's about this specific error. I had the same error message and downloaded all the updates. Now the web apps are working.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02855106&cc=us&dlc=en&lang=en&lc=en&product=407... -
My Pages App will not open after I recently updated it. I'm afraid to lose all my docs if I delete the App and re-install.
First of all - you are running the proper iOS in order to use the latest version of Pages - correct? You need iOS 6 now.
If so ....See if this helps. Maybe Pages will open after you try this.
Quit the Pages app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Or ..... Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
If that didn't help backup and send your files into iTunes with file sharing.
You could lose all of your files if you delete and reinstall the app. That is precisely why you should backup your iPad and send your files into iTunes using files sharing on the iPad. Do you backup or use file sharing?
Backup your iPad, send the files from the iPad into iTunes using file sharing and then delete the app and reinstall it.
Start here ..... How to backup and restore from a backup
http://support.apple.com/kb/HT1766
iOS: About file sharing.
http://support.apple.com/kb/HT4094 -
Upon upgrading to Yosemite, the Pages and Numbers apps will not open (although they are the latest versions) and Keynote will not upgrade; how do I go about getting the apps to open? Is this a common issue?
Hi Madhattanite,
Welcome to the Support Communities! When did you purchase your Mac? The first thing I would suggest is to review the information in the resource below for the Up-To-Date Program for Pages, Numbers, and Keynote.
Once Yosemite is installed, you should have the option to Accept the Pages, Numbers and Keynote apps in the Mac App Store Purchases pane.
Apple - Up-to-Date Program for Pages, Numbers, and Keynote
I hope this helps ...
- Judy -
Preview.app will not display some PDF files
Since upgrading Yosemite I have found that Preview.app will not display some PDF documents, the documents open but all the pages are blank. This is a big issue as my work involves reviewing documents that are all in the PDF format. Strangely some PDFs work properly but I haven't been able to determine any common factors among the documents that work versus those that don't work. The problem documents do open correctly in Adobe Acrobat Reader but Reader takes over viewing of PDF container fields I have in several important FileMaker Pro 13 databases. Acrobat in the FileMaker databases for me is just as much of a problem as not viewing PDFs in Preview.
After searching the forums I followed suggestion in a post to try using version 7.0 of Preview.app (the version that worked under Mavericks) but that is also showing blank pages. I have noticed that the PDFs which open as blank pages also display that way in Finder and Spotlight previews. Could this mean that I have some kind of OS level issue here and not a Preview.app issue? Perhaps Finder and Spotlight use Preview.app to generate the preview.
I have posted this in a bug report to Apple but in the meantime I would welcome any suggestions or workarounds to try.The built-in PDF renderer has trouble with that file. You might get better results with Adobe Reader.
-
WebRequest not returning correct web page
Hello,
This is very strange, and I was hoping someone might have an answer/solution. If you try the link below using a Chrome browser, you will get the correct web page returned, however any other browser (and my vb.net app's WebRequest) returns a redirected
web page. I need to make my WebRequest behave the same as the Chrome browser. I changed the UserAgent to match Chrome, but that did not help. Any ideas?
http://www.ticketsnow.com/NBA/InventoryBrowse/Washington-Wizards-Tickets-at-Verizon-Center-in-Washington-1-31-2015?PID=1607397Hello,
This is very strange, and I was hoping someone might have an answer/solution. If you try the link below using a Chrome browser, you will get the correct web page returned, however any other browser (and my vb.net app's WebRequest) returns a redirected
web page. I need to make my WebRequest behave the same as the Chrome browser. I changed the UserAgent to match Chrome, but that did not help. Any ideas?
http://www.ticketsnow.com/NBA/InventoryBrowse/Washington-Wizards-Tickets-at-Verizon-Center-in-Washington-1-31-2015?PID=1607397
I have no idea about what you mean.
I used both Chrome and Internet Explorer with that link.
Chrome redirected to -
http://www.ticketmaster.com/event/15004D1386FC189F?tnw=TN_Direct___1420612218_B_1607397_NBA&c=TE_TMPlus_NBA_B_1607397&brand=NBA&landing=c
IE redirected to -
http://www.ticketmaster.com/event/15004D1386FC189F?tnw=TN_Direct___1420612218_B_1607397_NBA&c=TE_TMPlus_NBA_B_1607397&brand=NBA&landing=c
So whatch you talkin bout Willis?
La vida loca -
Esquire magazine app will not start. There is an update. I tap it to download, it goes to the revolving circle for a second and then reverts to the update button.
Esquire also has an app for the iPhone. I'd like to download it, but the exact same thing happens when I tap the download button on my iPhone.
Other apps have been updating and downloading correctly on both devices.It may be worth getting in touch with the App Developer regarding this in the first instance. You can get their details from the App page for the app in question. As this is happening on both iPad and iPhone it's likely to be a bug in the app.
Regards,
Steve -
i am trying to install msnbc app from the app store and keep getting an error message. The app will not install. What can i do?
This is asked and answered many times each day. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again. -
App will not download to iPad when purchased from App Store - stuck with Cloud icon
Device : iPad Air 32gb wi-fi model (not cellular data)
OS version : 7.1.1 (up to date)
Location : UK
Problem : App will not download to iPad when purchased from App Store - stuck with Cloud icon
Last night I tried to download an app over wi-fi onto my iPad Air, but the app did not install.
I have plenty of space (the app is 24.1mb, I have 3.4gb free space) and there are no restrictions whatsoever on my iPad - no blocks on App store purchases, no age-related restrictions, no country restrictions etc.
Normally from the App Store page you would tap the price (in this case the app was free), enter your iTunes password, and the app would download.
Also a new icon appears on the home screen and a circle shows the progress of the download.
However this did not happen.
Instead I have the Cloud icon (the one that shows when you have bought an app but it is not currently installed on your device) and a message that says "You've already purchased this, so it will be downloaded now at no additional cost".
If I press OK I am then prompted to enter my iTunes password, the Cloud symbol briefly changes to a circle (and I mean for a split-second, like the blink of an eye) and then the Cloud symbol appears again.
The app does not download - in fact it does not even *attempt* to download.
I have tried this >20 times now and it always occurs excatly like this.
After Googling this problem (which seems common) and reading over a dozen threads on this forum plus Apple's own official support pages, this is what I've tried:
I can re-download other apps that I have previously purchased on this iPad, with no problems.
I purchased another app on my iPhone 5 and was then able to download onto my iPad with no problems.
I have reset my iPad >5 times - both by pressing/holding the home/power buttons, and also a full switch off and restart.
I have logged out of my iTunes account on the iPad, and logged back in.
The wi-fi is Virgin Media fibre optic broadband with a verified speed of 20 meg (confirmed by Speedtest) plus an 802.11-n Belkin router and my iPad will happily load web pages, stream videos on YouTube, download other apps etc.
I have reset/rebooted my internet connection
In an attempt to eliminate by broadband connection from the possible causes, I have switched off my router, linked my iPad to the hotspot feature on my iPhone and tried to download the app over cellular data, but still cannot download the app.
I have tried on 2 other wi-fi networks but still cannot download this one app.
My iTunes account has a cerdit balance from an iTunes card, but the app was free anyway
Nothing I try will download the app in question.
The app is iPad only, so I cannot install on my iPhone to try and kick-start the process.
I guess I could install the app on my computer and then sync the iPad, but that's *working around* the problem - it's not *fixing* the problem.
(Since getting the iPad I use almost never use my computer. And anyway what if I did not have a computer? Didn't iOS go "PC-free" with version 5?)
I would like to call Apple but my 90-day telephone support has expired (the iPad is around 6 months old) and I don't want to buy Apple Care for this one problem.
I can't make it to an Apple Store to speak to a Genius.
Bearing in mind the list of things I've already tried, what do I do next?
Thanks in advance for any support.Hi there.
Thank you very much for your quick reply, it's really appreciated.
No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
I guess I need to fire up my PC and download it / sync my iPad.
Thanks again for your help
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