Print button in Print view not working; how can I get it to work normally again?

Please help: a few weeks ago, my Print button was working fine, then I imported a few 3rd party print templates, and now the Print button is not a clickable option. I've removed the 3rd party templates but it still does not work (see button in bottom right hand corner) - how I can make the print button work again? Please advise..

Because it is set to print to a JPEG File instead of send to a Printer. Change the Print To: pulldown in the Print Job panel to "Printer"

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Hi @twilat,
Welcome to the HP Forums!
I understand that you scanner bulb is to low with your HP Officejet J4680, on Windows 8.1. I am happy to look into this for you!
Some questions for you, if you do not mind:
Are you able to place a sheet of paper on the scanner glass and make a copy of it? Or does the printer provide the same error message?
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If you make a copy and lift the scanner lid, do you see the light bulb come on, and the scanner bar moving?
Thank you for posting, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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<Link Edited By Host>

Print button in Print view not working; how can I get it to work normally again?

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