Print colors are not true when printing greeting cards. blue background is orange.

My Greeting cards have multiple colors. I'm only getting reds, yellows, orange. (Printer head Status:Color: Black/Yellow(GOOD) Magenta/Cyan(GOOD). Cartridge Dates(GOOD)

Welcome to the HP Forums   I noticed your post about the print quality troubles you're seeing when printing from your Officejet 8500, and I wanted to stop in and share my suggestions with you. I would recommend that you try the steps from the support guide down below to see if the issues can be resolved. If they happen to continue, contact HP directly to discuss your next options, such as a replacement unit, etc as the printhead(s)  may have failed. I will leave their contact info below! Fixing Print Quality Problems for the HP Officejet Pro 8500 All-in-One Printer Series (A909)  Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear.   

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    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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