Print Dialog not opened -Smartform

Hi Experts
            We have defined a output type and assigned a smartform for Invoice.
           The problem is we have included 60 billing items into a single billing document.
           So, when we try VF02 and the Issue output type, it opens the window and select the output type then give the print preview, the print dialog window is not opened.
           when i try it debug mode, the RV_MESSAGE_DIALOG fm returns the value(4) as OTHERS.
             So it leaves the transaction, how to solve this problem, what could be the reason actually. Its most urgent, pls anyone help me.
Thanks in advance.
Regards
Rajaram

solved

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