Print dialog slow to bring up and work with in Adobe Reader XI
Hi,
Since I upgraded Adobe Reader from version 9 to version 11, everyone is complaining about an extreme slow response from the print dialog box to bring up, but to work with it (mostly change printer and browse advanced properties) as well. It may takes at least 6 to 14 seconds to respond some times...
I did not uninstall the previous version before installing the new one. Once I noticed the problem, I used the Adobe Cleaner Tool, and also manually removed the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Acrobat Reader and the Adobe Reader folders in Program Files. I restarted the server, then I installed version XI one more time, and restarted again. Unfortunatly, still experiencing same problem...
Adobe Reader is installed on Windows 2003 R2 Terminal servers, on which every users are logging using RDP or ICA protocol. The printers are connected on their profiles from a print server via GPO.
Any suggestions ?
Thanks in advance.
Eric
I believe this is covered in the Acrobat JS API Referecne saveAs entry. Follow the link for safe path.
Safe path
Acrobat 6.0 introduced the concept of a safe path for JavaScript methods that write data to the local hard drive based on a path passed to it by one of its parameters.
A path cannot point to a system critical folder, for example a root, windows or system directory. A path is also subject to other unspecified tests.
For many methods, the file name must have an extension appropriate to the type of data that is to be saved. Some methods may have a no-overwrite restriction. These additional restrictions are noted in the documentation.
Generally, when a path is judged to be not safe, a NotAllowedError exception is thrown (see Error object) and the method fails.
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